Absolutely do not use this business. It's no longer under the original owner, it's actually been…read moresold twice now and the quality of work is crappy, the customer service by Kelley in the Bozeman office is shi**y at best, and they are incredibly rude. The service tech literally walked off the job after having non-stop conversations with Kelley the entire time he was in our home, all of 20 minutes. He showed up earlier than the text stated, and then didn't complete the job. Also, BMS reduced their workers insurance coverage and no longer moves any items to clean under like the original owners did. I was incredibly disappointed to learn it wasn't managed by Dave and his wife any longer. The level of professionalism and customer service is nothing like they provided in the past. And the new owners aren't forthright in telling you it's under new management. It's "oh, the system has been upgraded, let's get your information put back in" when you call to schedule as a repeat customer of Dave's. And, be sure, if you do use them, to pay at the time of service or you get some money desperate jacked up legal team in NJ threatening you with passive aggressive commentary in group messages within a week.

DO NOT USE THIS COMPANY!!!!…read more I booked them a week ago for a move out clean. They fail to show for the scheduled, confirmed appt. and when I finally reached them - they said they had a "computer glitch" but I was the only one they had not contacted. Fast forward to today when they were supposed to come at 10:30 they never showed. At 11:30, after multiple calls, they stated their van had been stolen. I finally found someone to do the job. They texted me finally a couple hours later stating that they were "so sorry" and requesting the name of the company that agreed to finally take our job. So over this company, it is my understanding that new owners have taken over this company. Read and heed.

I really liked the work they did on my rug! It was perfect for being a shag rug and me having dogs.read more

They do a great job - punctual, considerate and carpets look like new afterwards.read more

Great Service, great price…read more Jason and his wife do an excellent job of providing great service as well as a very competitive price. We had them clean the carpets in our condo (they hadn't been cleaned since they were installed 4 years ago). It took Jason a couple of hours to clean several rooms and 3 flights of stairs. When her was finished, the carpets looked brand new, AND they were dry enough to put furniture back after about 5 hours. Excellent work ethic and will definitely use them again.

Rachelle is a pleasure to work with. This is the second time we have used her services, the first…read moretime to restore leather armchairs and now to clean 6 oriental carpets. Highly recommended. Ken M.

I was hoping to not have to leave a poor review. I had reached out to Mike first to give him the…read moreopportunity to make it better, but he chose not to and has since been unresponsive. When I originally scheduled, I was under the impression I would be getting a thorough clean of my windows, including the tracks and screens. Mike knew this was a post construction job, so it needed a more thorough clean up. Upon arrival, Mike told me they for sure will do the screens, but did not have time to do the tracks and to let him know that I wanted that next time. I thought I had made that clear when scheduling a post construction clean up. Anyway, he assured me the screens would be cleaned, but after he had left, I was disappointed to find the screens had been put back full of dust and dirt. When I contacted Mike about this, all he had to say was he would try harder next time. He didn't even apologize or offer to make it right. This was an expensive service to have done, to have to go back and do part of the job myself. Mike still has not offered to do anything to make right.

Mike and crew were responsive and timely with their carpet cleaning service. They were knowledgable…read moreand explained the process clearly while on site. They protected corners from hoses and made suggestions on next steps and expectations. We're happy with the carpet cleaning service provided of a full house and would recommend them to others. Reasonable rates and expectations met. Thank you.

I scheduled a carpet cleaning of traffic areas. Adam was very accommodating and actually came after…read moremy workday ended. I removed everything except furniture before he arrived so the cleaning time was quicK and efficient. I was impressed that he even moved my couch and cleaned under it. Carpets were damp when he left at 7:00 pm and completely dry by morning. The price was reasonable and the experience was very positive. I will use Chem Dry in the future.

From the owner: Our team at Chem-Dry of Gallatin Valley Chem-Dry provides Bozeman with a wide variety of cleaning…read moreservices designed to keep your home and/or business healthy and clean. We are independently owned and operated. Call for a free price estimate or to learn more: (406) 284-8688.

We're new to the area and had a bit of an emergency carpet situation. Bill was very responsive and…read morewas able to get us next Saturday service. He educated us on what to do pre-treatment as well as during the carpet cleaning process. He is very honest and didn't try to upsell us on services that we didn't need. Due to his packed schedule he gave us the opportunity to reschedule when running behind. We were impressed with his communication and appreciated that he still came out at 6:30pm to complete the job in the snow/weather. We will definitely use Bill and Pro Carpet Cleaners again!

not really sure why 18 five-star reviews are hidden, but i will never use anyone else for carpet…read morecleaning. i've used others--they were shiny and tried to upsell--but bill just comes when he is scheduled and does the job for a great price. my wife and i just had our fabric sofa cleaned today and it already looks 100% better. we were entertaining the idea of replacing it--glad we didn't.

Arrived on time and did a great job. Would definitely recommend. Fair price and very nice ppl!read more

They've done our carpets at home and in a rental. Steve does a great job... hes kind, professional…read more, careful and the carpets always look great. We'll continue to use them !!!

Tim did a fanstactic job on our basement and family and dining room. He got every spot out and…read moreleft them looking like new. Price was very right!! I will be using them exclusively!

Soapy suds does my business and home cleaning. They are very thorough and when I have a certain…read moreneed or something changes last minute, they are super accommodating. They go above and beyond by doing the dishes and organizing too, and they have even folded a load of laundry that was dry in the dryer. When I first called to ask about cleaning, most other businesses said they don't do the dishes etc. I would highly recommend soapy suds for your business or home cleaning. They may be a little more pricey than some companies but they use earth friendly products and go above and beyond!