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    Mr. B's Carpet Cleaning

    4.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Mr. B's Carpet Cleaning

    Carpet cleaning

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    4 years ago

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    Tyler R.

    Thank you Paul for your kind review. Tyler

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    4 years ago

    Ultimately, my carpets look great but I would hope they work on communication. Had to call them back to treat stains and was successful.

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    BMS Carpet Cleaners

    BMS Carpet Cleaners

    (23 reviews)

    Absolutely do not use this business. It's no longer under the original owner, it's actually been…read moresold twice now and the quality of work is crappy, the customer service by Kelley in the Bozeman office is shi**y at best, and they are incredibly rude. The service tech literally walked off the job after having non-stop conversations with Kelley the entire time he was in our home, all of 20 minutes. He showed up earlier than the text stated, and then didn't complete the job. Also, BMS reduced their workers insurance coverage and no longer moves any items to clean under like the original owners did. I was incredibly disappointed to learn it wasn't managed by Dave and his wife any longer. The level of professionalism and customer service is nothing like they provided in the past. And the new owners aren't forthright in telling you it's under new management. It's "oh, the system has been upgraded, let's get your information put back in" when you call to schedule as a repeat customer of Dave's. And, be sure, if you do use them, to pay at the time of service or you get some money desperate jacked up legal team in NJ threatening you with passive aggressive commentary in group messages within a week.

    DO NOT USE THIS COMPANY!!!!…read more I booked them a week ago for a move out clean. They fail to show for the scheduled, confirmed appt. and when I finally reached them - they said they had a "computer glitch" but I was the only one they had not contacted. Fast forward to today when they were supposed to come at 10:30 they never showed. At 11:30, after multiple calls, they stated their van had been stolen. I finally found someone to do the job. They texted me finally a couple hours later stating that they were "so sorry" and requesting the name of the company that agreed to finally take our job. So over this company, it is my understanding that new owners have taken over this company. Read and heed.

    Doctor Clean - Window Cleaning Paradise Valley MT

    Doctor Clean

    (5 reviews)

    I was hoping to not have to leave a poor review. I had reached out to Mike first to give him the…read moreopportunity to make it better, but he chose not to and has since been unresponsive. When I originally scheduled, I was under the impression I would be getting a thorough clean of my windows, including the tracks and screens. Mike knew this was a post construction job, so it needed a more thorough clean up. Upon arrival, Mike told me they for sure will do the screens, but did not have time to do the tracks and to let him know that I wanted that next time. I thought I had made that clear when scheduling a post construction clean up. Anyway, he assured me the screens would be cleaned, but after he had left, I was disappointed to find the screens had been put back full of dust and dirt. When I contacted Mike about this, all he had to say was he would try harder next time. He didn't even apologize or offer to make it right. This was an expensive service to have done, to have to go back and do part of the job myself. Mike still has not offered to do anything to make right.

    Mike and crew were responsive and timely with their carpet cleaning service. They were knowledgable…read moreand explained the process clearly while on site. They protected corners from hoses and made suggestions on next steps and expectations. We're happy with the carpet cleaning service provided of a full house and would recommend them to others. Reasonable rates and expectations met. Thank you.

    Mr. B's Carpet Cleaning - carpet_cleaning - Updated May 2026

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