We're new to the area and had a bit of an emergency carpet situation. Bill was very responsive and…read morewas able to get us next Saturday service. He educated us on what to do pre-treatment as well as during the carpet cleaning process. He is very honest and didn't try to upsell us on services that we didn't need. Due to his packed schedule he gave us the opportunity to reschedule when running behind. We were impressed with his communication and appreciated that he still came out at 6:30pm to complete the job in the snow/weather. We will definitely use Bill and Pro Carpet Cleaners again!

Bill from pro carpet cleaners did an outstanding job on our carpets! We have had our carpets…read morecleaned 3 times in the past three years. The two companies before Pro carpet cleaners made stuff smell nice, but the stains were still very visible in high traffic areas and almost seemed worse a few months after they were cleaned. Also, their long hose attached to the van leaked a line of chemical across our front lawn killing grass. Bill showed up in a Prius and changed all that. His equipment was smaller and environmentally safe. He spent extra time to get some stains out, explained some of the chemistry behind his methods and was extremely thorough. He let me borrow his fans for a few days after to dry the carpets out and came back and did a quality control check after everything was dry. Thanks Bill!

Super impressed with this business! Zach, the owner, did a great job on my condo windows and gas…read morefireplace glass. He showed up on time, worked quickly and professionally, and is an all-around nice guy! Will definitely use them again in the spring!

Absolutely do not use this business. It's no longer under the original owner, it's actually been…read moresold twice now and the quality of work is crappy, the customer service by Kelley in the Bozeman office is shi**y at best, and they are incredibly rude. The service tech literally walked off the job after having non-stop conversations with Kelley the entire time he was in our home, all of 20 minutes. He showed up earlier than the text stated, and then didn't complete the job. Also, BMS reduced their workers insurance coverage and no longer moves any items to clean under like the original owners did. I was incredibly disappointed to learn it wasn't managed by Dave and his wife any longer. The level of professionalism and customer service is nothing like they provided in the past. And the new owners aren't forthright in telling you it's under new management. It's "oh, the system has been upgraded, let's get your information put back in" when you call to schedule as a repeat customer of Dave's. And, be sure, if you do use them, to pay at the time of service or you get some money desperate jacked up legal team in NJ threatening you with passive aggressive commentary in group messages within a week.

DO NOT USE THIS COMPANY!!!!…read more I booked them a week ago for a move out clean. They fail to show for the scheduled, confirmed appt. and when I finally reached them - they said they had a "computer glitch" but I was the only one they had not contacted. Fast forward to today when they were supposed to come at 10:30 they never showed. At 11:30, after multiple calls, they stated their van had been stolen. I finally found someone to do the job. They texted me finally a couple hours later stating that they were "so sorry" and requesting the name of the company that agreed to finally take our job. So over this company, it is my understanding that new owners have taken over this company. Read and heed.

Caesar was dependable, arrived on time, was a true gentleman and did an outstanding job on my…read morewindows, he made my screens look brand new! I would highly recommend him!

Fantastic service - very dependable and professional! Excellent service!! Have used several times -…read morenever disappointed!

I had Brian come to look at a wood floor that needed cleaned. Although I ended up not needing his…read morefloor cleaning services, he offered to do some much-needed maintenance on the lawn and shrubs. I'm talking clean-up of acreage that hasn't been maintained for 7 years! I live in California and Brian was a great communicator with photos, texts and phone calls to let me know what needed done at the Bozeman property. He did a fantastic job. I had a bad experience with someone else I hired sight unseen so I was gun-shy, but the work needed done. Brian restored my faith! Highly recommended!

Brian cleans my laminate floors every 3 weeks and he cleans my 2 bathrooms. He does an excellent…read morejob!! Brian even put the base molding in my house. I highly recommend him!

I was hoping to not have to leave a poor review. I had reached out to Mike first to give him the…read moreopportunity to make it better, but he chose not to and has since been unresponsive. When I originally scheduled, I was under the impression I would be getting a thorough clean of my windows, including the tracks and screens. Mike knew this was a post construction job, so it needed a more thorough clean up. Upon arrival, Mike told me they for sure will do the screens, but did not have time to do the tracks and to let him know that I wanted that next time. I thought I had made that clear when scheduling a post construction clean up. Anyway, he assured me the screens would be cleaned, but after he had left, I was disappointed to find the screens had been put back full of dust and dirt. When I contacted Mike about this, all he had to say was he would try harder next time. He didn't even apologize or offer to make it right. This was an expensive service to have done, to have to go back and do part of the job myself. Mike still has not offered to do anything to make right.

Mike and crew were responsive and timely with their carpet cleaning service. They were knowledgable…read moreand explained the process clearly while on site. They protected corners from hoses and made suggestions on next steps and expectations. We're happy with the carpet cleaning service provided of a full house and would recommend them to others. Reasonable rates and expectations met. Thank you.

Great customer service for estimate and scheduling. Team was friendly and professional, removed…read moreshoes on carpet, and followed up on request for minor redo on a couple interior tracks. Will use again. They didn't require a membership/subscription which I encountered with another company...

The crew always does an incredible job washing my windows. Communication is great and I always come…read morehome to a clean, bright house after they have come by. Thank you so much!

After a year of working with the team at Extraordinary Cleaning, I am thrilled with their work,…read moretheir attention to tend to "anything else" that may be needed and especially the personal-professionalism everyone has. They know their craft, they are always so pleasant and courteous and, when they are finished, everything sparkles. I would recommend Extraordinary Cleaning to anyone who appreciates a clean, comfortable home and needs a little (or a lot) of help keeping it that way. I especially appreciate that the owner Cristina regularly visits and asks for feedback on where and how her team is doing - clearly, she has high standards for her people, the work they do and a genuine care for me and her other customers' satisfaction.

Cristina and her crew are excellent! I was looking for a company to perform a move-out cleaning…read morefor our apartment in the middle of December, which can be a challenge with Christmas and New Years. Thankfully, Extraordinary Cleaning not only met me for an estimate on a short notice, they also were able to clean our apartment with short notice, which really saved our bacon so to speak. When our former landlord had a few "nit-picky" items during the final walk-through, Cristina and her crew were more than willing to go back and perform touch up work. I thought the originally cleaning was just fine, so it was very unexpected (and appreciated) for them to return, and even better, no additional charges! I'd definitely recommend Extraordinary Cleaning, they're reasonably priced, do an excellent job, and wonderful to work with.