We're new to the area and had a bit of an emergency carpet situation. Bill was very responsive and…read morewas able to get us next Saturday service. He educated us on what to do pre-treatment as well as during the carpet cleaning process. He is very honest and didn't try to upsell us on services that we didn't need. Due to his packed schedule he gave us the opportunity to reschedule when running behind. We were impressed with his communication and appreciated that he still came out at 6:30pm to complete the job in the snow/weather. We will definitely use Bill and Pro Carpet Cleaners again!

Bill from pro carpet cleaners did an outstanding job on our carpets! We have had our carpets…read morecleaned 3 times in the past three years. The two companies before Pro carpet cleaners made stuff smell nice, but the stains were still very visible in high traffic areas and almost seemed worse a few months after they were cleaned. Also, their long hose attached to the van leaked a line of chemical across our front lawn killing grass. Bill showed up in a Prius and changed all that. His equipment was smaller and environmentally safe. He spent extra time to get some stains out, explained some of the chemistry behind his methods and was extremely thorough. He let me borrow his fans for a few days after to dry the carpets out and came back and did a quality control check after everything was dry. Thanks Bill!

I was hoping to not have to leave a poor review. I had reached out to Mike first to give him the…read moreopportunity to make it better, but he chose not to and has since been unresponsive. When I originally scheduled, I was under the impression I would be getting a thorough clean of my windows, including the tracks and screens. Mike knew this was a post construction job, so it needed a more thorough clean up. Upon arrival, Mike told me they for sure will do the screens, but did not have time to do the tracks and to let him know that I wanted that next time. I thought I had made that clear when scheduling a post construction clean up. Anyway, he assured me the screens would be cleaned, but after he had left, I was disappointed to find the screens had been put back full of dust and dirt. When I contacted Mike about this, all he had to say was he would try harder next time. He didn't even apologize or offer to make it right. This was an expensive service to have done, to have to go back and do part of the job myself. Mike still has not offered to do anything to make right.

Mike and crew were responsive and timely with their carpet cleaning service. They were knowledgable…read moreand explained the process clearly while on site. They protected corners from hoses and made suggestions on next steps and expectations. We're happy with the carpet cleaning service provided of a full house and would recommend them to others. Reasonable rates and expectations met. Thank you.

Absolutely do not use this business. It's no longer under the original owner, it's actually been…read moresold twice now and the quality of work is crappy, the customer service by Kelley in the Bozeman office is shi**y at best, and they are incredibly rude. The service tech literally walked off the job after having non-stop conversations with Kelley the entire time he was in our home, all of 20 minutes. He showed up earlier than the text stated, and then didn't complete the job. Also, BMS reduced their workers insurance coverage and no longer moves any items to clean under like the original owners did. I was incredibly disappointed to learn it wasn't managed by Dave and his wife any longer. The level of professionalism and customer service is nothing like they provided in the past. And the new owners aren't forthright in telling you it's under new management. It's "oh, the system has been upgraded, let's get your information put back in" when you call to schedule as a repeat customer of Dave's. And, be sure, if you do use them, to pay at the time of service or you get some money desperate jacked up legal team in NJ threatening you with passive aggressive commentary in group messages within a week.

DO NOT USE THIS COMPANY!!!!…read more I booked them a week ago for a move out clean. They fail to show for the scheduled, confirmed appt. and when I finally reached them - they said they had a "computer glitch" but I was the only one they had not contacted. Fast forward to today when they were supposed to come at 10:30 they never showed. At 11:30, after multiple calls, they stated their van had been stolen. I finally found someone to do the job. They texted me finally a couple hours later stating that they were "so sorry" and requesting the name of the company that agreed to finally take our job. So over this company, it is my understanding that new owners have taken over this company. Read and heed.

I had two large rooms ready for the carpet cleaners. I let them know in advance that we did have…read morepet stains, so they charged more to treat them. They were in and out in 25 minutes and when the carpet finally dried, the stains were still there.

Everything was great except for the initial emails setting it up. Pretty unprofessional. It must…read morehave been the owner because no business owner would allow an employee to interact with clientele in such a manner. For the price, I'd expect the very best at all levels of the experience

I've hired Will to do a few different things, from electrical to installing a bath fan to changing…read moreout some door locks. Very pleased with the results of a job done right and he's a hardworking, honest, friendly guy.

We have had Built Better Bozeman work on several projects and have been extremely pleased with the…read moreresults. Will is very skilled and has an excellent attention to detail. He is very conscientious and a pleasure to work with. I have no hesitation or reservation in recommending Built Better Bozeman.

beautiful High quality items that you cant find anywhere else. very friendly & helpful staff! I…read morebought a beautiful rug for my new home and couldn't be happier!

This business appears to be closed. Have tried emailing, calling, and stopping by in person. The…read morestore front exists, but there is nobody to assist.

Mike and his team are great to work with. Whether it be restringing of your existing shades to…read morewhole house orders, The Blind Guys get it done and done right. I've used him for both scenarios above and been extremely satisfied with their work. Highly recommend!

Love my new blinds! Thanks to Tony for guiding us to exactly the right product and to Jason and…read moreAndrew for their friendly, professional installation.

We had to replace the main roof of our remote lake lodge due to leaks caused by ice buildup because…read morethe original roof had rivets which caused the ice to get "caught" on the roof in the winter and that's an ENORMOUS amount of weight to have that eventually took its toll! Luckily, we had Top Roofing coming out and check it out for us. We now have a new roof that is meant for high altitude conditions and won't have to worry about any more leaks or ice buildup! Elijah and his team are very knowledgeable and very easy to work with. One thing that I REALLY appreciated about Elijah is his responsiveness. I've gotten used to waiting to hear back from contractors at least a week after I've reached out to them...but that was NEVER the case with Elijah! He'd email me back within 24 hours and immediate responses whenever we texted. I so appreciated that level of attention and it shows through with the level of work that was done. Top Edge Roofing is now our go-to company for all things roof-related! Thanks so much!

This is a follow up to a previous review (that was five stars). After a hard winter, we discovered…read morethe roofers had cut off the concentric roof vents causing our heating system to completely shut down in -25° temps. A dangerous situation that cost us thousands to fix. I followed up with Elijah on this and on gutter issues, but received no response. I'll be updating all of my reviews.