If you're looking for a mechanic you can actually trust, stop searching and go straight to Golf…read moreCrawford Auto Service. Chris and his team are hands-down the best in the business. From the moment you walk in, you can tell this isn't your typical auto shop. They take the time to explain everything clearly, tell you what actually needs to be done (and what doesn't), and treat you like a person--not just another ticket. What really sets them apart is their honesty and consistency. You never feel upsold, pressured, or in the dark. Just straightforward, high-quality work at fair prices--every single time. And somehow, they always find a way to come through when you need them most, even when they're busy. They've been a trusted name in the Evanston area for decades, and it shows in the way they operate and the loyalty they've built with customers. Chris runs an incredible shop, and his team reflects that standard across the board--professional, knowledgeable, and genuinely good people. It's rare to find a place like this. Once you go to Crawford Golf Auto, you won't go anywhere else.

February 2026 Hit my driver's side mirror and lost sleep…read moreover what a new one would be. Chris took it apart and in 6 minutes I was on the road with it good as new. Best last tuneup and diagnostic report. Try them out. (Ps my photo is in your Yelp header right now. )

They were honest about what they could or couldn't do. Didn't try to pressure me to have service…read morethat wasn't needed right now.

This place is awful. They play off this family run business. Lol…read moreAlso, they are more expensive than other places. Their hourly rate was higher than any car dealership. (Their reply was: "well, we aren't the cheapest." I wasn't looking for the cheapest, but I do hate feeling ripped off.) I don't think customer service is their thing. Oh well. You were warned.

I have had a previous good experience with Golz, however, this summer my car repair went terribly…read moresour. My car overheated and wouldn't start, had it towed on June 15. I filled out the form with financial limit of $1000, left key and form in the overnight mailbox repair authorization. Said the car was ready Friday, I came to P/U Monday, car wasn't ready. Told to come back Tuesday, Tuesday waited 3 hours. The bill was $3843.70. I drove the car 68.2 miles and it overheated on June 30. When I called Jeff to have it towed in again he said we would 'work it out' the tow. He told me they needed at least two weeks before working on it. Since this was a 're-do' of previous repair, I believe the better business practice would be to schedule my job ahead of others. The second tow and repair involved hoses (which weren't needed the first repair), and a second anti freeze fill, and a thermostat housing etc.... again, which would not have been necessary had the first repair fully and properly fixed the overheating issue. I asked Jeff to have all the replaced parts saved. On July 29, I picked up the car (30 days in service the second time) asked for the parts and Jeff said Frank, the mechanic couldn't find the parts. This bill 527.17 and again no parts returned. No car for a total of 38 days. Jeff response "I don't break them, I fix them" - and "I won't be working on this car again" - and "I'm not paying for the tow".

Simply said...they are the ultimate best!!...fine quality work and fair priced...have been with…read morethem for many years!!...have tried others including dealers...don't waste your time with them!!

Garage full of prompt, professional, thorough, good-natured, honest people…read more I'd hate to have to find somewhere else to have my car serviced.

Weber convinced me to buy a set of Nokia WR Tires in the past because they said they were the best…read moreall-season tires. Additionally, they said they would provide free wheel balancing and rotation. Unfortunately, a) these tires handled terribly during the spring, summer and fall months and b) they charged me when I went back for wheel rotation and balancing including claiming they never said they would provide free wheel rotation and balancing. As a result, I found this to be a 2nd rate operation!

Sadly I can no longer recommend this shop. For all they do to pride themselves on being able to…read moreservice Mercedes vehicles, their response to fixing my car was pathetic. If you need to get your oil separators and rear main seal replaced on your M176 or M177 engine equipped Mercedes (an unfortunately common repair on these engines) beware MBS will turn down the job because "it will take too long and we don't want to tie up our mechanic". Fortunately the shop that services my Porsche also works on Mercedes and will do the job. It's a shame as these folks are otherwise nice to work with.

Very efficient, professional and friendly service. Definitely would recommend. Cost was very…read morecompetitive against dealer costs.

Took my BMW in to get all the fluids changed (transmission, transfer case, and brake flush) and had…read morea really good experience. took care of everything, You can tell they know what they're doing, especially with Euro cars. I originally didn't plan on changing the diff fluid, but Rei recommended doing it while the car was already there and explained why it was a good idea. I'm glad I went ahead with it. They also took the time to inspect my front struts while the car was there and let me know they're starting to go and should be replaced soon. I appreciated them pointing that out and explaining it instead of just ignoring it. Their pricing was fair too, especially after getting quotes from a couple other places. The whole process was smooth and the car honestly feels better driving now. Definitely a shop I'd come back to and would recommend if you need work done on your car.

Great service. Quick response. AC issue fixed. Cost estimate and charge as discussed. Appreciate…read morethe positive experience.

Rob is the best. He has been taking care of my cars for the last 10 years. He is reliable, honest…read moreand extremely knowledgeable. I recommend A to Z to everyone . A huge thumbs up!!!

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

Had my tires from Tire Rack shipped here and Manny was awesome. They installed them asap, did a…read moregreat job and it cost me less than what tire rack quoted me. I highly recommend and will be bringing my car back in the spring to switch out my winter tires.

Manny is extremely honest. Tells you upfront what the cost will be. I used to go to him when he was…read morein Winnetka too. Always happy. Recently I made a huge and stupid mistake. I poured antifreeze in the windshield washer compartment. Windshield washer liquid is orange and this was pink same type of bottle. I was really worried I ruined my car. I brought it to Manny, he gave me an estimate and said I could wait. In the end he charged me 1/2 of the original price because he was able to flush it out. I'll be a loyal customer forever.