Mechanics took the time to figure out my air conditioning problems, and fixed them up for me in a day. I'm glad to be able to work with the original Auto Doctors again. Good mechanics on staff that I can trust and that get the job done. read more

Great service every time I go in Charlie the owner is a honest guy and I would recommend this place.

Had a cracked rim and needed the old tire mounted to a new rim I purchased. They got me in quickly and did the work faster than they estimated. read more

The original Auto Doctor(s) were my go-to mechanic(s) for years, they remain great at this site. Competent, fair, informative, honest, and kind. If I bring my car in for inspections, or even when a window won't close properly, they take a look, and can make a suggestion, or more recently, just put air in the tires! The best. read more

I really am thankful to these guys for helping me out big time last week when my sliding car door decided to unexpectantly break at the car wash up the street. I was afraid to drive too far with the door not shutting. Luckily, I got to their shop. They were so nice and incredibly helpful taking care of my car situation. Since I was stranded, one of the guys dropped me back off at my house so I didn't have to uber. That was so nice. It took about a day to get it back to working like it used to. They explained to me the mechanics of how the door operated and what parts were needed to remedy my inoperable door. The gave me a breakdown of the cost of parts and labor and I felt certain they were being honest and upfront with me about it all, not overcharging me. Well, I think if I needed to get something else done to my car I would go there. They were all very helpful and pleasant to deal with. I'm happy I found them! read more

They are HORRIBLE!!! We paid them $900 and they did NOTHING to fix the air conditioning to our car. Then they wanted to charge us $1500 for a new compressor. Why couldn't they tell us that to begin with after charging us $900 already? NEVER AGAIN... they just took our money and didn't fix ANYTHING! read more

I contacted Auto Doctor to look at my daughters car in Evanston, from Charlotte NC. They could not have been more fair, accommodating and responsive. Highly recommend read more

Excellent work and knowledgeable service. These guys are my go to shop. They have a lot of knowledge and do a great job on my Honda Fit. Always good to let me know about costs and future repairs down the road. read more

When entrusted my friend's vehicle, the auto doctor allowed an attempt at a break in ! I recommended this place to him and it returned to my friend with more damage! Not going back after they said they couldn't be held responsible for the damage, when they were the ones to have parked the vehicle on the street. There must be issues with security, and this place should be held liable. read more

After my clutch crapped out in the middle of Foster, when the AAA lady asked where I wanted it towed, since I don't have a mechanic I arbitrarily picked the Auto Doctor. I am so glad I did. Amazingly, someone was still there at 7:30 at night doing paperwork, even though they closed at 5:30. I lucked out with that one. I explained what happened and he quickly figured out the problem, said I would probably need either a new master or slave for my hydraulic clutch, and not a whole new clutch, and said they'd call with an estimate in the morning. It turned out I needed a new slave cylinder, which was the less expensive of the two cylinders. When Kent called me in the morning with the estimate it was less than I expected, and I elected to get an oil change and fix a leaky tire at the same time. I told him I planned on selling the car in the winter, and he didn't try to up-sell me or try to convince me I needed extra work done. The work was done fast, and when I came in to pay, the total was about $100 less than the estimate, both are always a good thing. read more

Found this auto shop here on Yelp. It had great reviews so I went in without an appointment. They had the tire that my car needed. They were really quick with replacing the tire and only took about 25 minutes. They're very friendly. Definitely recommend! read more

I'm a big fan of my long-time mechanic Bob Woyner, who joined Auto Doctor in the past year or so. He has serviced my cars (a Jeep, a minivan, a Miata, and an Infiniti) for over 10 years. He always leaves me confident that he knows his stuff and that he is treating me fairly. On several occasions he has recommended less expensive remedies than I had expected. I give Bob himself five stars. There's nothing wrong with his place of employment either, but I can't give the overall establishment the highest rating for two reasons. First, it's not convenient to any public transportation I use. So when I drop off a car, I have to get picked up. (Auto Doctor does have a courtesy car, but using it is not as convenient as walking a few blocks to a train if I'm going downtown. Bob used to be more convenient to the Metra.) Second, the shop is not as clean and inviting as some auto repair places have become in recent years. I don't mean to hold this against them, but grading on a curve means they slip just a notch. If you don't care about a repair shop looking like a repair shop, and if you can get a ride, I highly recommend Bob Woyner at Auto Doctor. read more

These guys are the best! They've been taking wonderful care of my cars for over a dozen years now -- with accurate estimates, honesty and their quirky senses of humor. I actually look forward to oil changes and getting my car serviced! They even assisted me with my last car purchase, and it's purring along beautifully. You can't go wrong with Kent and Charlie and Wally (and all the other guys) at The Auto Doctor. read more

These guys were quick! They were able to get me in the same day, find out what was wrong (unfortunately it was my air compressor), order a new one and install it. All within about 7 hours! Kent was calm and helpful. While at times he glazed over things and moved a bit quickly for me as a car novice when asked questions he took the time to explain. AND after my online research raised questions and I brought them to him turned out he had already done all of the things that were suggested. I felt like he was honest and fair. Overall, I made out for about $1200 on the repairs when most people online were saying they got the same problem on a Mazda 3 fixed for $1500-1600. I'm POSITIVE Autobarn (note I really don't like them) would have been WAY more. Thanks Auto Doctor! read more

I'm a long time Evanston resident with a few cars that are off warranty. My biggest pet peeve in getting them worked on is that the shop ALWAYS seems to find more work to do than expected. I tried The Auto Doctor on a friend's recommendation, and let me tell you I was impressed. There were three things that the car needed - and exhaust/muffler problem, some ominous clunking from the rear wheels on sharp turns, and a really soft brake pedal. I was thinking new exhaust/muffler, new front brakes (at least) and new wheel bearing(s) for the rear. Turns out the exhaust problem was simple. The gasket between the engine and the exhaust was shot, and the flange that connects the exhaust to the engine badly corroded. Instead of installing a new exhaust & muffler they replaced the gasket, and build a new flange to connect to the rest of the exhaust. The clunking in the rear was just low differential fluid, and the brakes turned out to be fine - just needed minor adjustment. When was the last time you went in to a shop with similar issues - as listed above - and walked out only $266 lighter? Most shops would at least have done a front brake job and replaced MUCH MORE of the exhaust system. The will do the work that needs to be done but not more. (Also, they got me in and out in 1 day.) Thanks The Auto Doctor! read more

I drove from New Hampshire to Chicago in my convertible, and while I was in Chicago, my convertible top got stuck in the down position. I had pressed the button on the console to raise the roof, and the button fell inside the console and I couldn't reach it. This was a minor emergency, as I was going to have to drive in some rain and it would be difficult to put the top back up manually. I called Rolf's and they told me I could come by immediately. Two of the mechanics took a look at the console and had it fixed in about 3 minutes. When I asked them what they would charge me, they said, "Nothing. Just get us some donuts the next time you're in town." Obviously, I thanked them profusely and went out and got them some baked goods. I can't recommend Rolf's enough. I've used them in the past, and they always fixed whatever problems I had, and I could always trust them to be honest, friendly, and professional. If I still lived in Chicagoland, I would always take my car to them. read more

My tire had a slow leak and I had no idea where to go. Thanks to a quick google search, I found The Auto Doctor just a 3-minute drive from home. They quickly removed the screw from my tread and patched the tire, and I was on the way to work in a half hour. Super friendly and easy to work with - highly recommend! read more

My parents have been going to the Auto Doctor for as long as I can remember, and now my brother and I go there too. They specialize in Hondas but they service all of my family's cars, including a Ford, Mercedes, and a custom made car. They can handle anything and are completely trustworthy and fair. I recommend them to anyone and wouldn't want to take my car anywhere else. read more

I stupidly filled my diesel car with regular gas. Charles and Kent were super nice and prompt with repairs and let me pick up my car before the shop even opened this morning. Best part was the bill ended up being less than they originally quoted me. Thanks guys! read more

I took my car here based on the reviews from yelp and was disappointed. In evaluating my car, they failed to notice a worn belt, so they quoted me just the charge to replace an alternator. When I brought up the fact that the belt was worn out, they said they'd throw it in at no charge. However, when the time came to replace the belt, they called me to say that it was going to cost an additional labor charge to do the belt because they didn't realize that they had to take off some other parts to get to it. They should have noticed the extra work when they quoted me the original price. Instead, while my car was already apart, I had to agree to extra charges. I ended up paying about $50 more than I was originally quoted. Their labor charge of $105/hr seems high. As others have noted, the people here are friendly, and the place is clean. read more

Started servicing my vehicle here about two years ago. After moving to Chicago, I wanted to find a friendly hometown shop that would provide great service. My vehicle has been here numerous times for different instances and I can say without a doubt that the team here is great. read more

I have been going to the Auto Doctor' for around 30 years and had been raked over the coals as a single woman trying to keep a car running so my son could race - THEN someone recommended the Auto Doctors - I cannot believe how well I have been treated and can't think of any time that I was stranded because of car issues - whereas before we were stranded all the time and had many expenses because of poor work done by the other repair shops. These guys are good and fair and moral about their work and their charges. I have recommended them to a number of people who also sing their praises and have thanked me for the recommendation. read more

Just a warning, if you failed your emissions testing and go here, be aware that they will charge you to fix it AND to take it back to the emissions testing to ensure it passes. When I asked if I can just take it myself they said that wasn't an option because apparently some people leave their gas tank open which results in a fail. They said "that's the state's rules", but when I called the IllinoisAirTeam they said of course I can take it back myself. Also, the cost to bring it back was "included" already so I couldn't NOT be charged for that...? The total was going to be $500 to change the oil separator + labor + the cost to take it back to get tested. So I said no thanks, but they still charged me for the "diagnostic workup" which was $173 just to tell me what may have been wrong with it??? read more

I had a positive first-time experience at Auto Doctor. One suggestion for improvement is to make signage more clear where to park.

I've been taking first our Civic and Passat here for about 10 years. They have made a couple of mistakes along the way (such as putting in the wrong radiator fluid), but they have always been quick to fix the problem. I always feel like I'm treated fairly and they're not doing unnecessary work. The prices are comparable to the other independent repair shops I've used, and definitely cheaper than the dealers. Plus, Kent are Charley are just great guys to chat with. read more

Went there early in the afternoon to ask about a burnt oil smell and jerking transmission on my Accord (remember they "specialize" in Honda's) I had to wait 15 minutes for them to get to the counter. I told the guy about the 2 problems and he immediately told me to come back Monday when I was expecting some mechanic to at least come out and diagnose the issues since, after all, they "specialize" in Honda's, they could've told me easily what was wrong if he'd only not be so lazy. I even brought all the past service receipts of the car to make it easier to pinpoint what was causing the issues, but they couldn't care less! Stay away from these guys, very unprofessional and most of all LAZY! If any of my fellow Yelp members know of any PROFESSIONAL mechanics around the Evanston area let me know! read more

I brought my cars to the Auto Doctor on 3 different occasions with the same results each time. While repairs were completed professionally and in a timely manner, my bills were consistently padded. Also, unnecessary work was presented as critical, and they always seem to find more work than expected. Some examples: - $28 for each of 6 ($168 total) sparkplugs + $100 to install - Recommended replacement of a $75 battery (producing 800 CCAs) for $200 + labor - brake rotors described as "rusty" (really?) with recommended replacement - intake manifold cleaning critically recommended (isn't this Jiffy Lube's turf?) - $400 for a wheel bearing + $100 to install - $100 charged for 2 minutes of diagnosis on the code reader, and added on top of the repair bill vs. included as a part of the repair as is customary in any reputable shop. The only way Yelp raters can possibly be giving this place high marks is that they are clueless about cars and normal repair costs. Do your wallet a favor and go elsewhere. read more

I have a 2004 Honda Accord. My car has a cabin filter that can be replaced through the glove compartment. It will cost me about $15 per filter if I order it online and will take me 5 minutes to change it. They quoted me $100+ to change it for me. I used to trust them, but after this incident, I can't trust them anymore. read more

I decided to try the Auto Doctor for tires, brakes and an oil change. I couldn't have been happier with the service. I had my car back quickly and the price was reasonable. I will definitely use them again. read more

Quite simply, the most honest, professional, and reliable mechanics I have ever known. They always explain their repairs thoroughly, recommend only what truly needs to be done, and give excellent advice regarding future preventative care. An honest day's wages for an honest day's work. What more can you ask for? read more

Good quick service (were busy the day I brought it in but still able to get it repaired same day) and reasonably priced. Were friendly, and cleared explained issues. Highly recommended. read more

I've been taking my cars to the Auto Doctor for over 20 years! Charlie, Ken and Wally are extremely knowledgable mechanics (as are their staff), intelligent business owners and are truly trustworthy! They even have loner cars if you need to leave yours in the shop for an extended period. I highly recommend them. read more

This business is an Evanston treasure. We have been going to Auto Doctor for more than 20 years because of their wonderful service. Charlie, Kent, and Wally are attentive, honest, and pragmatic. Try them! You won't be disappointed. read more

These guys are fabulous - They have worked on several cars of mine and friends and always been quite helpful. If its busy they tell you and if you are willing to ask questions they are willing to sit and explain everything in detail - something I have always appreciated. Also ast time I had tires but on a car they reccomended the Continentals they sell and while i ahd some sticker shock at the price I did it anyway - - - and I could not have been happier I drove frequently long trips in terrible weather and the tires performed great - i don't think I have ever been happier that I was convinced to spend more money on my car:) read more

There's nothing like knowing you can abso-lu-tely trust your car mechanic. Solid integrity, fine expertise, helpful, friendly --they even make car repair fun! What more can I say? These guys are THE BEST! read more

Worst experience I've ever had with a shop.took my car there to get it fixed they charged me with a lot of money never fixed it took it back in and still my car wasn't fixed they did oil change and put fuel injector cleaner in my tank.i strongly reccomend u not to use their business read more