When I was last at the dealership service center for an oil change last summer, I got a huge list…read moreof services my car (2016 Mazda CX-5) was due for. Considering my car is 10 years old and that I've been putting off some of the services for a while, I decided that it was time to get those done; however I didn't like the price that I was getting from this place or the other Mazda service centers I called. I figured I'd give a local shop a try and I'm extremely glad I did! From the very first call I was already feeling good about these guys. Lee picked up the phone pretty quickly; I asked if I could email the list of services to them and get their quotes, and he said no problem and gave me their email. He also answered a few other questions I had and kept everything effortless and professional. After I emailed them I got a quick reply from Brian who also answered my questions and provided the quotes, which were much more reasonable! It was very easy to make an appointment for my car, and even when I had to reschedule there was no trouble doing so. I dropped my car off in the morning and met both Lee and Brian who were both very friendly and personable. Their waiting room is comfortable with a TV, a fridge with water, and even some toys to keep kids occupied while you wait. Since I was leaving my car for the day I brought my Onewheel electric skateboard, which Lee saw, and he showed me his e-bike and we talked a bit about PEVs (personal electric vehicles) before I rode my Onewheel back home. My car was ready for pickup by the end of the day as they said it would be, and it's been running great ever since! I also recently got an oil change there and it was probably the fastest one I've experienced from giving them the keys to getting them back (no more than 45 minutes, compared to the dealership service center where I've waited ~90 minutes on average). Everything has been uncomplicated with no surprises so far! Aside from the quick and straightforward work that they do, I also appreciate that they have a rewards program that helps you save money on future services. They are also regular sponsors of local events and are a big part of the community. It feels much better bringing my car to a local shop that supports and gives back to the community rather than going to a dealership that doesn't really do that. I'll definitely be returning here again!

Tire of AAA. Went there for an oil change. Everyone seems very professional. The price for the oil…read morechange seemed fair. The price for the cabin air filter replaced was $75, ouch. Despite an appointment, it took 1 hour & 15 minutes.

Mike is very good at what he does and does not always try to recommend the most expensive solution…read more I had a heater problem and he suggested a quick fix he said may not work but if it did it would save me $1,500.00. Worth the try and it worked. Just honest good mechanic!!!

My Toro snowblower stopped working and I called Mike's Garage. They came to my house the same day…read moreand picked it up. The following day, they returned the repaired snowblower to my house. Their invoice was very reasonable, as was the modest fee for pickup and delivery. I am very satisfied with their work and will definitely recommend them.

I will repeat what Lisa O. said…read more I too, didn't pass the emission and on top of that my suspension, axel, you name it, needed to be repaired. Major, major repair. I was ready to put the car out of pasture and look for a new car (which I can't afford.) Being overwhelmed, stress, fully of anxiety doesn't even touch the surface. I waited for the call in earnest, full of doom and gloom. Not only did it pass emission, John and his team made sure the car was safe to drive as a cost (for all of it) that I could contend with. The car drive like a champ!!!! l will have need more repair in the future. It goes without saying, Great Water will have my business, John was truly a life savor!!!!

I have had a monthly package for about a year now. As a general rule, it seems to work pretty well,…read moreand even when there are lines at the car wash they tend to run pretty quickly. I'm always a little bit disappointed in the quality of the end product, though, and at least so far I'm not willing to pay the up charge for a deeper cleaning. It's been my experience that the automated RFID sticker sometimes doesn't work, and I feel bad for the poor people who have to stand outside to help out. So... In the grand scheme of things, it's a pretty good car wash

2018 Altima. An hour on the road, 90 degree day and trans seemed like it didnt want to come out of…read morefirst. Got it home and towed to my mechanic. He thought could be CVT, so had towed to Transomatic. He drove it a few days, and said no warning lights or codes. We decided to do trans tune up/ flush. Now ii is running great. Few hundred over few thousand for new trans anytime. Knew of the reputation prior, which has been very good, and now would recommend first hand.

Go somewhere else. I've never had so many problems after installation. This place was recommended…read moreby a very knowledgeable and reputable mechanic shop. $4000 later. Big mistake.

Brought my 2011 charger to have them look a shudder problem. Ruled out transmission problem and…read morehanded the car back with some good advise. Repeat customer very happy with Suburban Transmission

The owner and workers have a lot of knowledge and experience plus the prices are rightread more

In July my daughter's transmission went out on her 2019 GMC Arcadia. We, as a family had not had…read morethis to happen in our family for over 40 years; we had no idea what to do. We had it towed to a repair shop that my husband uses only to find out that they do not work on transmissions. I searched the internet looking for a transmission repair shop, reading their reviews and everything. I contacted two transmissions repair shops, I was quoted the same amount for a replacement transmission from both shops. I then read their review's reviews on both and decided on Value Transmissions on Skokie Blvd. The other repair shop put transmissions fluid in vehicle so that allowed me to drive it (very slowly) to the transmission shop near our home. This avoided an added tow fee of nearly $300.00 to go less than 6 miles. Prior to bringing it to the transmission shop, I asked the auto repair shop did they have any recommendations, he did not. I had already received two transmissions shop on the internet. So I went with Value Transmission on Skokie Blvd. The reviews were good so thought this should work. Thy have good reviews and are close to home and a car rental place. I reached out to the owner, Mark. He informed me that he could do the work and quoted a price. At a price we could work with. Drove the car to the shop to drop it off. He was amazed that I was able to get it there without it being towed. To God be the Glory! He took the car into his shop, took it apart and gave a date when it would be ready. He required a deposit prior to starting the work, which was understood. The deposit was provided and he started the work. During the time the car was in the shop my daughter had a work trip in LA, therefore a rental wasn't needed. However, upon her return her car wasn't ready so a rental we got. Mark stated that if we used the rental place next door they would provide a discount, which the did, Nick was awesome. When I dropped the car off, Mark informed me that he had another GMC in his shop that he was currently working on. I thought, oh this is a good thing. He also told me that he had worked for GMC for several years and was pretty familiar with their vehicles. So, I/we put our trust in him. Two weeks went by, then Mark called and said the car was ready. I wasn't available so my Granddaughter pick it up on Friday afternoon. She young she's not familiar with cars didn't know to expect. However, she knew enough to know something wasn't right with her Mom's car. When I returned home later that day, I test drove it around the block and was totally upset. The service engine light was on, the speedometer did move and the transmission wasn't performing properly. I immediately called Mark, of course the shop was closed and not open on the weekend. I left a very upsetting voicemail letting him know how unhappy I was. I expressed to him that we paid what he asked with no hesitation. And for the car to run the way it did was very disappointing. I told him that I was bringing it back early on Monday morning. I needed everything to be fixed properly. I told him that we had already turned the rental car in a now had to rent another car because my daughter had to get to work. He did call back, apologized, he said bring it back in and that he would work something out on the second rental. Took the car in that Monday throughout the entire process Mark kept in touch as to what was going on with the car. I thought that was very good of him as an owner of a repair shop. After 5 days Mark called and said the car was ready for pickup. I was available this time so I went to get it. I wanted to take it for a test run. The employee that worked on the car, Wintrust when along with me for the test drive. I was very impressed with the work that was done. Wintrust & I drove it for nearly a mile. I accelerated at different speeds, stopping and going at different speeds and everything was good. Wintrust informed me that a bad part was delivered to them and that was the problem. They were able to get the correct part, install it and put the transmission back in and repair the car to their satisfaction. I would recommend this shop for transmission work. They stand by their work and with Wintrust on the case you will be satisfied.

Mark so honest in his quote to replace a transmission for a older Sentra. I had him service my 2020…read moreFusion transmission and was extremely satisfied. I recommend him for any work you may need done. Always available to talk to you about your work being done.

Got to be the best shop i've been to. This says a lot being that i've lived in many cities and…read morestates. I had a problem with our super old jeep while in Chicago from the quad cities. This was the closest shop by our hotel so i gave it a try. The place is immaculate. Super clean but they are so damn professional. Fixed my car and i even told em to fix other things that was wrong with it. They worked with me with the pricing and they did a great job. I would go to this place for all my car needs if they were closer to me. I might even drive to them for major car needs they were that good.

Quick and honest service. I was very impressed with the establishment and professionalism. I will…read moredefinitely come again due to their reasonable prices and nice work.

Great value, did not wait long. Accurate assessment…read more Worth the drive. Clean shop. Pleasant staff

Came here for a small side swipe of our SUV, so everything went through insurance (not sure if that…read morechanges anything). It took about a week to fix our car, which I thought was a little longer than necessary, but no big deal, since our insurance covered a rental car. I was a little disappointed when they didn't replace 100% everything, and we weren't told it wouldn't be replaced until after we already finished the repairs and noticed the difference. That was pretty disappointing and I think should've been pointed out before deciding to have them fix the car, since we could've gone elsewhere that the insurance company provided. Otherwise, repair was completed as expected.