In July my daughter's transmission went out on her 2019 GMC Arcadia. We, as a family had not had this to happen in our family for over 40 years; we had no idea what to do. We had it towed to a repair shop that my husband uses only to find out that they do not work on transmissions. I searched the internet looking for a transmission repair shop, reading their reviews and everything. I contacted two transmissions repair shops, I was quoted the same amount for a replacement transmission from both shops. I then read their review's reviews on both and decided on Value Transmissions on Skokie Blvd. The other repair shop put transmissions fluid in vehicle so that allowed me to drive it (very slowly) to the transmission shop near our home. This avoided an added tow fee of nearly $300.00 to go less than 6 miles. Prior to bringing it to the transmission shop, I asked the auto repair shop did they have any recommendations, he did not. I had already received two transmissions shop on the internet. So I went with Value Transmission on Skokie Blvd. The reviews were good so thought this should work. Thy have good reviews and are close to home and a car rental place. I reached out to the owner, Mark. He informed me that he could do the work and quoted a price. At a price we could work with. Drove the car to the shop to drop it off. He was amazed that I was able to get it there without it being towed. To God be the Glory! He took the car into his shop, took it apart and gave a date when it would be ready. He required a deposit prior to starting the work, which was understood. The deposit was provided and he started the work. During the time the car was in the shop my daughter had a work trip in LA, therefore a rental wasn't needed. However, upon her return her car wasn't ready so a rental we got. Mark stated that if we used the rental place next door they would provide a discount, which the did, Nick was awesome. When I dropped the car off, Mark informed me that he had another GMC in his shop that he was currently working on. I thought, oh this is a good thing. He also told me that he had worked for GMC for several years and was pretty familiar with their vehicles. So, I/we put our trust in him. Two weeks went by, then Mark called and said the car was ready. I wasn't available so my Granddaughter pick it up on Friday afternoon. She young she's not familiar with cars didn't know to expect. However, she knew enough to know something wasn't right with her Mom's car. When I returned home later that day, I test drove it around the block and was totally upset. The service engine light was on, the speedometer did move and the transmission wasn't performing properly. I immediately called Mark, of course the shop was closed and not open on the weekend. I left a very upsetting voicemail letting him know how unhappy I was. I expressed to him that we paid what he asked with no hesitation. And for the car to run the way it did was very disappointing. I told him that I was bringing it back early on Monday morning. I needed everything to be fixed properly. I told him that we had already turned the rental car in a now had to rent another car because my daughter had to get to work. He did call back, apologized, he said bring it back in and that he would work something out on the second rental. Took the car in that Monday throughout the entire process Mark kept in touch as to what was going on with the car. I thought that was very good of him as an owner of a repair shop. After 5 days Mark called and said the car was ready for pickup. I was available this time so I went to get it. I wanted to take it for a test run. The employee that worked on the car, Wintrust when along with me for the test drive. I was very impressed with the work that was done. Wintrust & I drove it for nearly a mile. I accelerated at different speeds, stopping and going at different speeds and everything was good. Wintrust informed me that a bad part was delivered to them and that was the problem. They were able to get the correct part, install it and put the transmission back in and repair the car to their satisfaction. I would recommend this shop for transmission work. They stand by their work and with Wintrust on the case you will be satisfied. read more

Value Transmission - Vehicle that was repaired - Auto Repair Near Me - Skokie, Illinois

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Mark so honest in his quote to replace a transmission for a older Sentra. I had him service my 2020 Fusion transmission and was extremely satisfied. I recommend him for any work you may need done. Always available to talk to you about your work being done. read more

Awesome work great service. Honest and transparent communication. Affordable compared to many shops in this area highly recommended. My car was misdiagnosed several times with crazy quotes beyond the value of the vehicle. Took it to Mark At Value transmission. Was able to diagnose the issue within a few hours and get the car back on the road within a few days without breaking a hole in my pocket. Very thankful that I found an honest independent mechanic in a long time. read more

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I came in with a transmission issue where my 2014 camry would tweak when switching gears. We can feel the issue when driving but no lights were on the dash. I was told it would take 2 weeks to fix. A week and half after dropping the car off I hadn't received any information so I called and was told they needed another week. After a week, I didn't receive any calls so I call them back. I was told by they needed more time. They spent about a month on it. I pick it up on a Friday morning, and after driving about 10 minutes, some lights on the dash show up, although I didn't feel any issues. I brought the car back to the shop on Monday to get it fixed. They proceed to have my car for another 2-3 weeks. During this time, I'm never given an accurate response of when I can get the car. Every time I call, I'm told another couple of days and when a couple of days go by, I didn't receive a call. Finally get the car back and by the time I'm down the street, lights on dash show up again. I also feel the original issue again. By now I need the car so I let them know I'll drop it off at the end of the week. I take the car on the highway, not going more than 60 mph, and the car breaks down and stops moving while on the highway. I get the car towed to their shop. Now I tell them to take their time with fixing it as it is now the third time I've brought it there. They have it for more than a month, terrible communication throughout the month, and when I get the car back, the issue is still there. I asked for a refund for their work as the car was never fixed and they were not willing to pay. read more

I don't typically write reviews, but felt compelled to after I received incredible service at Value Transmission. I brought my car in for diagnostics, on a recommendation from a friend. I met with the owner, Mark, who walked me step-by-step through my concerns, and detailed his proposed care plan. I was struck by his patience, transparency, and kind demeanor. Not having extensive car-knowledge myself, I asked a slew of questions, which he answered with extreme patience and grace. I felt comfortable and confident in his team's ability to fix my car. Most important to me, I felt like I was being treated fairly, and knew exactly what to expect from his service team- I even opted for a few additional services. The quote was fair, and the work was exceptional. I would absolutely recommend Value Transmission to anyone in need of Transmission work. Thank you, Mark & team! read more

DO NOT TAKE YOUR CAR TO THIS BUSINESS. We were charged for a "Wholesale Rebuild" for $4000. This work requires the engine to be removed from the vehicle. We took the same vehicle to a mechanic we trust for another repair and they confirmed that there was definitive evidence that the engine was never removed from the vehicle. The owner does not return calls and is apparently never onsite and refuses to talk with us about negotiating a lower bill for the work since they clearly did not perform a "Wholesale Rebuild." read more

Mark and Value Transmission took care of business. Martin Nissan let me down and he saved my vehicle paid 1k less than the robbers over at Martin Nissan and a new trans. We had a small hiccup, but he came through in the end. Thanks Mark for all your help. read more

Be careful, it's a scam. Save your time and money and find a responsible place to fix your car. read more

Mark replaced my transmission back in June and I recently had another problem with it that appeared to be the transmission again. I was able to make an appointment with Mark quickly and he immediately diagnosed the problem which turned out not to be the transmission but an a hose disconnect. Not only did he immediately fix it anyway even though it was not the transmission, he did not charge me for it. That's great service - someone who stands behind their work! I would highly recommend Mark and Value Tranmission. read more

Value transmission has the perfect combo of knowledge and integrity. Rick investigated my trans that needed to be re-built and helped me walk through all of my options, never pushing me to get the work done and helping me consider other options. When I decided to move forward, he explained the process in detail and I'm confident they re-built my trans with better quality parts and labor than it had stock. They stand be their work with a 2 year warranty which was a major selling point for me. My car is running great again! Pro tip: I was recommended to come to VT by John at Wil Ridge as they each have difference specialties. Between the expertise at Value Trans and Wil Ridge I'm confident I can take my car well over 200K miles. I doubt you can find a better 1,2 punch to cover all of your auto-service needs in the Chicagoland area. Thanks, Value Transmission! read more

Issues with vehicle right after picking it up, warranty was voided the minute I drove away the day I picked up and now I am 5k down. Stay away from this place I will report them to bbb also. read more

This shop charged me close to 3 grand for a complete transmission rebuild on my truck. I had issues within the first hour of driving it so I brought it back to have them look at it. Over a week later I call them and the owner stated my warranty was voided after just 1 hour of drive time and stated I would have to pay them again to have them fix what ever issues it had and even threatened to tow my truck if I didn't pick it up. They refused to honor their warranty and refused to refund the 3 grand I already payed even though I only had possession of my truck for less then 12 hours. When I did get my truck back it didn't have 3rd gear or 4th gear and was virtually un drivable. This owner left me car-less and my only options were to take him to court. I wouldn't take another vehicle there if they were giving away free labor. read more

Limped my 2007 Pontiac into Value with serious transmission problems. Rick took the time to explain what might be wrong and step-by-step how they were going to diagnose and fix the problems. I received regular updates by phone as the work was progressing. They gave me an estimate of how much the repairs would cost and the final bill was as-expected with no hidden charges. It's been about a month since the work was done, and there have been no problems -- the car is running like new. Good experience, would recommend to anyone. read more

Fantastic service ! Rick was so accommodating and professional couldn't of asked for better service . My 2005 Maxima is running great , Rick even took the time to call and ask . Would highly recommend Value Transmission! Thanks for the wonderful service experience. read more

Crooks!!! I took my truck there three times in less than two years with the same transmission issue. Supposedly they rebuilt my transmission twice, but it is still not right. Rick was so rude actually yelling at me , and Avery wasn't much better. They pretty much told me do not bring it back and there is no warranty. They don't even deserve one star! And don't get me started on the imbecile mechanics they have working there. I don't even think they are real mechanics! One of them actually stole change out of my car and broke my shifter cover and acted like they didn't know anything about it! Rick Said he would order a new shifter cover, and never did! He is nothing but a liar! DO NOT SUPPORT THIS BUSINESS!! And especially if you are a minority!! I gave these crooks almost $5000 for nothing! I should've just flushed it down the toilet! I will be posting this on EVERY social media outlet! read more

The transmission went out on my car. I didn't have a ton of money for a replacement. Mark (owner) worked out a great price. He did a fantastic job. I'd recommend them to everyone. read more

Nothing is more aggravating than Car repairs. And these problems usually occur at the most inopportune time. I blew my transmission in January when the thermometer read 16 degrees below zero. Not only that, my Wife's car was on its last legs. It was a rough time, but Rick and Avery at Value Transmission really saved the day. They gave me a comprehensive estimate on the repair costs and they stuck to it to the penny. The good news is, six months later my Car is running great and I've had no issues with the rebuilt transmission. They provided a level of customer service I've never experienced from an Auto repair shop. It was that good. Here's the bottom line. Car repairs suck. Especially repairs as costly as a transmission rebuild. You need to take your car to a place you trust. Take my word for it when I tell you the guys at Value Transmission are amazing. They will work with you every step of the way. From start to finish I felt like Rick and Avery were in my corner. They made a horrible situation a lot easier to deal with. I can't recommend these guys enough. read more

Once again, Dr. Rick, owner of Value Transmission, rates a 12 star review from me. My front axle broke in traffic, stranded, I called Value Transmission, Rick sent a tow truck in 20 minutes( MUCH faster than AAA) to VT, and next morning had my axle replaced, and for half of what the Honda dealer would have charged. VT is more than a asset to the Skokie community. It , and everyone who works there are good Samar's tins all. Thanks again guys! read more

Took my Jetta to them as the transmission was slipping. The main guy, Rick, asked me to leave the car for a couple of hours for an electronic diagnosis. Unfortunately, they suggested that I replace the transmission but the car is still drivable for another 3-4 years even without it!!! They didn't charge me a penny for the diagnosis and did a much better job on it than Jennings VW (Golf Road) who charged me a bomb just to touch my car! Not sure what I will decide as far as the trans is concerned but will definitely recommend these guys over the dealerships in the area! read more

This place was so helpful. Rick did great work quickly and communicated clearly about what needed to happen. And he did it with good humor too. Sadly his good work will mean there's no need for us to get a roomy but expensive minivan. Ha! read more

Car repairs... car repairs... car repairs... if there is only any honest mechanics left that we can trust... and this one you can. 5/5 stars. In short: Honest mechanic, great costumer service with Rick. Kept me updated with my car's service and status. Brought my car to my mechanic; which is a very well known 5/5 stars. I wouldn't trust any other mechanics in Chicago and since they referred me to Value Transmission so I took a leap of fate. I was hesitant and skeptical at first but ended with grateful experience. My car was towed in from my mechanic, and brought to this shop and they looked at it right away the same afternoon. Gave me a detailed estimate and labor/hour$ in how much time they will be spending. Then the next morning; Rick called me and said that he called my car Dealership. HE wanted to double check that if my warranty can still be applied; since I wasn't so sure anymore if it was. Who would do an extra step like that? We rarely see any honest business anymore out there. These guys could've just taken my money, case closed. I owe these guys ALOT. I could've spent $2-$4k on that day. He told me that I would save $ if I go there, all i need is to tow my car to the dealership. He also gave me an advice on what to expect and things to be looked at. All I had to pay was towing, that's it. In a economy like this, not everyone have that extra couple thousands dollars on the side, this guy saved my day. Got my car fixed in few days. I would Recommend them to all my friends/family who'll be needing their service. Amazingly great small business. We need more like this! pass it on!. read more

Rick and the team here do a great job. I also appreciate when a auto mechnic takes the time to assess all options/causes. I recommend!

Reliable. Fast. Good people. Highly recommend. Saved our car!

Only place that knew how to repair the cvt trans on my Nissan Altima. Staff is friendly and honest, and I'm very pleased with the repair.

I had a great experience working with Rick at Value Transmission. My car had very unique problems that the previous mechanic who had worked on the car didn't want to deal with. Rick took the time to figure out what exactly was wrong with my car and he made sure when he repaired it, he did it right. The other thing I really appreciated about working with Rick was how communicative he was. He called me whenever there was a development and made sure I understood what was going on, and that I wanted to move forward with the repairs. Overall, I had a great experience. The repairs have a 12 month warranty and he asked me to bring the car back after a couple hundred miles to make sure it's all still working right. The level of communication and follow up service was truly fantastic. read more

Rick and his team at Value provided incredible customer service when I recently had a transmission problem with my 2012 Subaru Outback. He was intently focused on helping me make the best financial decision vs. simply 'getting my business'. Instead of incurring what would have been thousands of dollars of cost, Rick researched warranty options with Subaru and suggested I work back with their customer service group. I eventually had the $7K issue resolved with Subaru incurring the cost. I can't recommend Rick and Value Transmissions highly enough. read more

This is the place to go if you have a transmission problem. They do excellent work the first time and get it right. Rick is a joy to work with. He explains your car's problems in plain English. His estimates are spot on and he keeps you informed every step of the way. read more

For what I expected to pay for the transmission, I got both the transmission and a clutch.Rick called back a week or two later to see if I had any problems - a few thousand miles later still runs great! Thanks to my mechanic who recommended Value. read more

I drove to Skokie from Spring Lake, MI to purchase a Volvo for my wife. After the test drive went well I paid cash for the car from a private party and left. The vehicle made it about 4 miles before the transmission blew. Having no other options and somewhat stranded hours from home I called Rick at Value Transmission. He was extremely understanding and helpful during the entire ordeal. He remained in contact throughout the repair and gave me updates with any surprises that came up. He was very easy to work with. We ended up having a complete rebuild and upgrade done. We now have a solid and safe ride with a 12 month 12,000 mile warranty that can be serviced here in our home town thanks to Rick and his crew. Thank you Rick & Avery! read more

Count me among those who can attest to the professional and thorough work done by Rick and the Value Transmission team (I was a first time customer). The problem with my car was intricate and I was given a thorough explanation of all possibilities and approximate costs. When I pushed and challenged the costs (as most customers would), I was given clear rationale for all my options and never pressured to agree to the work. I was kept current of all phases of the work, including when parts would arrive (a couple of parts even came in under estimate). Well, since the moment I picked up my car, it has been running flawlessly. I even got a follow-up call to make sure all was good. I'm a believer in Value Transmission. read more

The guys at VT were very helpful. My older Subaru (150,000 miles) had a transmission light flashing on the dash, they could have charged me an arm and a leg, but once they found I had a squirrel problem (chewn wires) they were able to splice in a used connector to complete the repair and have me on my way. I would bring my car back here anytime. Thanks guys. read more

This shop is celebrating 30 years in business as an independent shop. That is a great accomplishment and it is very clear why it has happened. They are an absolutely first class operation. Rick is friendly and knowledgeable and very clear about what they will do. It was like visiting a doctor for my car. He called to inform me what they might find. He called to tell me what they did find. And he called to let me know when it was completed. I felt fully informed each step of the way. The transmission is a vital component of your car, but it is easily overlooked. Recommended service intervals are based on perfect driving conditions, essentially very little shifting of gears and steady speed, not every day stop and go driving. You don't need to change the ATF fluid as often as oil, but you should make sure it is full and checked for signs of wear in the transmission. Value will give you an honest estimate and they have the skill and experience to do the job at a reasonable price. They told me to drop back in after 100 miles to check the fluids and make sure nothing was wrong. I did and was taken care of right away. Been another 1000 miles and the car is running great. read more

Another auto shop recommended this place, so I decided to try it out. I called to set up an appointment and to get an estimate of how long it would take them to check my car transmission. They said it would take 2 hours. It took 5 hours. Not sure why it took that long but after they checked my car transmission, the costumer service guy, Mark, told me that I need new transmission and how much will cost me. I don't really understand a lot about cars so this might sound silly but I asked if he can use an old part because my car is not a newer model. I just felt that it was not necessary to spend 5,616$ on a new transmission when I wasn't sure for how long I would keep the car. Mark told me that he didn't recommend that. He pointed to a car next to us and said, that car had on old transmission installed and its back in the shop after 6 months for the same service. So he convinced me to put new transmission on my car. For me, that is a lot of money that i don't have and need to put that on my credit card. I was not so happy about it with the news. I said that I need to talk to my husband first and I will let him know what we have decided. I called him the next day to let him know that me and my husband decided to go ahead and do a new transmission. Mark told me that they would order the new transmission right away. The waiting time was like two weeks to get the transmission in the shop plus 3 days to replace it. Again, I was not happy because its a long time and he didn't even offer me a loaner car like other places do. That was a red flag. I told him that I need to rent a car because I just can't be with no car for such a long time. He didn't say anything and just ignored me. Another red flag. The next day, I left my car in the auto shop and my nightmare began. He took my car on Monday, promised my car will be ready on Wednesday. I didn't bother him for the first 3 days, thinking he is working on my car and he will call me to go pick my car on Thursday. Well what happened? He never called me on Thursday. I decided to call, he didn't answer, went to his shop to see in person what's going on with my car. I saw him in front of the shop and asked if my car is fixed and ready with a smile on my face. Mark said, NO. I DONT HAVE THE PART. I got very upset because he didn't keep me updated and he didn't fix the car in the promised time. Plus he didn't offer me a loaner car. I had to rent a car and I already returned it because I was thinking my car is ready. He noticed that I was upset and he said the part is coming tomorrow. And he will call me when he gets it. Next day, of course he didn't call me. I called, he didn't pick up the phone. Not only once but several times that day and the next day too. I was getting more and more angry. I felt so bad and sorry that I went to his shop to fix my car and not getting good service. I was at the point to when I wanted to just pick up my car and tell him to not do anything to my car and that I'm taking it somewhere else. I did tell him that but he said that I can't take it because they took the part out already. I'm not sure if he was being honest. From everything that happened, I couldn't trust him. So one day he called me and said they got the part and it will take 2days to put it on etc. Again two days past because it's very hard for him to call me. I called him and he said on the phone, we fixed the car but it doesn't run right, we don't know why, and as soon as I figure it out I will call you. He called me next day and said the car is running like new, we fixed it this time. I was so happy finally getting my car back. I went in the shop paid 5, 616.51. With my credit card and took my car. Only in 5 min driving the car was having the same problem. I called him right away and told him what's going on, thecar runs same way like before, I just paid you for repair? He said this isn't from the transmission. I said well you said that was the transmission and that's why you replaced it. It doesn't make any sense to me. He said drive 100 miles it will go away and the car will be fine if it's not bring it back to me. I was so pissed. I didn't have time to play his mechanics game anymore. I decided to take my car to the Infinity dealer to do another inspection on the transmission, they told me that the transmission is in critical condition and it needs to be replaced... In conclusion, DO NOT go to this dealer, he will not fix your car properly. Save your time and money. read more

Went to Value Transmission on the recommendation of a mechanic friend and was very happy with the service and the result. A check engine light in our Kia (and the codes that were listed) did not clearly identify the problem, and my regular mechanic was not knowledgeable enough in Kia transmissions and so we got the rec to go to Value. Rick and the entire team at Value took the time to diagnose the specific problem(s) and then find the best and most cost effective solution(s). Transmission work is a complicated and tricky road, or so it seems to me as a customer. Rick stayed in touch with me, explained everything clearly and briefly and in the end the overall cost was within reason. I will recommend Value to others who need their depth of knowledge and clear, communicative manner. read more

Another auto shop recommended this place, so I decided to try it out. I called to set up an appointment and to get an estimate of how long it would take them to check my car transmission. They said it would take 2 hours. Next day I arrive at the place and they didn't seem to have any information concerning my appointment. The customer service guy, Rick, treated me pretty rudely just giving me instructions of what to do. He didn't seem in the mood to explain what was going to go on with my car or in the mood to answer any questions. I figured the rotten attitude is fine as long as they fix my car. I spend the next 2 hours in the McDonalds across the street and then come back to check on the car. THEY HADN'T EVEN LOOKED AT THE CAR AT THIS POINT. I was really pissed at this point given that they said it would take them 2 hours to look at it. The customer service guy tells me to wait another 30-45 min and they would definitely have it done by then. Since they had already wasted 2 hours of my day, I say fine. I come back 40 min later and they still hadn't look at the car. I tell they guy I am leaving and he gives me some sh1t about how a mechanic felt there was something wrong with the transmission when they moved my car and I might damage the car more by moving it. I say I planned my day around the time-frame they gave me and I have to leave. In conclusion, because of bad customer and professional service this place sucks. read more

Rick was helpful and explained what did and did not need to be repaired. Repair was done quickly, and for the estimate provided. Follow-up checkup was convenient and fast as well. read more

Overall good service friendly staff and honest about their evaluation of my vehicle. I guess I can't say much more this kind of shop is hard to find now a days. Would recommend this shop to friends if they needed transmission work done. read more

Great customer service and work done to rebuild transmission and a host of other issues with my MDX. Straightforward discussions about my options, never pressured at all. Supports the military! Would definitely take my other vehicle to them in the future. read more

If you're ever faced with the making the difficult decision whether or not to replace or repair your Transmission, I recommend Value Transmission. Rick was a straight shooter who doesn't mince words. I appreciated his honesty and the fact that he kept me informed throughout the process. I had a complete transmission rebuild and though it wasn't cheap, I hope to buy 3-5 more years with no car payments. read more

I was having some issues with my transmission and this seemed to be the most recommended tranny shop (by mechanics) in the area, so, I decided to give them a try. My transmission began to slip, so I was fearing the worst. I dropped the car off in the morning and about two hours later, I got a call back from the shop stating that they had found the issue - the transmission oil was leaking -- an hour later my car was fixed. Overall, the mechanics seemed pretty honest, however, the place was slightly pricey. Overall, it was a pretty good shop and I would probably go back there for a transmission related issue. read more