We were incredibly pleased in our experience with Moving Mountain.
My girlfriend and I were moving from Oakland and Petaluma respectively to Point Richmond, and Sean (the owner) was upfront with us that Moving Mountain is a smaller company and so wouldn't be able to handle both of us in a day. Although we contacted other companies that had the staff and size to do that, Sean's communication and personality, as well as his assurance that he would be there on the job on both of our moves, sealed the deal for us. It wasn't the cheapest quote, I'll admit, but at the end of the day, it was more than fair.
Sean was extremely personable and was communicating with us frequently and in the most pleasant way all the way up to the day of the move. He took an in-person tour of my place, and while there we did a video call over Skype with my girlfriend so she could show him her place and stuff that she would be moving. He asked for pictures of the new place and various parts of it that would be important so that they could be as prepared the day of the move as possible.
Sean and his crew of 2 were promptly at both of our places at 8am, getting the truck and their equipment ready. They were extremely friendly, making just enough small talk to make the whole ordeal pleasant, without wasting too much time. Sean was like a conductor; you can tell he's very experienced and was navigating his two guys around making sure everything stayed efficient.
I had enough furniture to fill a 2-bedroom apartment, and lived on the 3rd floor of an apartment complex with only stair access. The new place was a 3-story townhouse, with the vast majority of furniture and boxes going to the 2nd and 3rd floor. And yet, Sean and his guys were done in 6.5 hours, even utilizing the 2nd floor balcony to accelerate the process of moving by avoiding having to take a bunch of things up the first flight of stairs. My girlfriend was moving out of a home she shared with her sister, and was bringing a bunch of boxes and some furniture, and her move was done in 3 hours flat. Their efficiency blew us both away. We had so much time left over both days to get things sorted out and relax once each move was done.
Sean even navigated booking Viking for us, a company that specializes in piano moving, to take care of safely moving my girlfriend's piano into our new home.
It definitely felt like worth our money, when everything was said and done. I had a horrible experience last time I moved: the crew that showed up claimed to be contractors that had never met their boss, they hadn't been notified that the new place was on a 3rd floor with only stair access, and what was supposed to be a 4-5 hour process took 9.5 hours. So I was bracing for the worst, but Sean and his crew made it all easy and fun, and left us both very, very happy.
We recommend Moving Mountain wholeheartedly to anyone out there looking for professional movers. read more