We recently retained Dedicated Deliveries to help us pack and deliver items including precious art and personal possessions from San Francisco to Arizona without us being present in SF due to the pandemic. We could not have made a better choice. I researched companies for weeks and found that many are brokers, overpriced, not specific on dates or prices, not the people who will actually be doing the work or move, and often have less than favorable reviews when one digs deep. I was fortunately given the contact info for Stafford, the owner of Dedicated Deliveries, by a moving specialist. What a true gift that was. I learned quickly that Stafford does not need to advertise because his reputation, word of mouth referrals, and past job success speak for themselves. He is known for transporting valuable items and everyone who has asked for his help, recommends him highly to others, thereby generating a loyal and vocal following.
From the moment I spoke with Stafford on the phone (yes, the actual owner answers the phone and is the one with whom you will deal directly), I knew we and our valuables would be in very good hands. Stafford immediately grasped our situation, sympathized with our pandemic plight, and began to explain exactly how he could help. He was specific about dates, times, and prices and gave us a variety of options. He explained that his goal is to serve his clients well and that he certainly did!
Stafford oversees it all and is responsible and hands on from beginning to end. Dates, times, and prices were honored. His packing professionals showed up exactly when they were supposed to and did a phenomenal job. The art was professionally wrapped with custom boxes created to ensure safe transport. Every one of his company members, who worked on moving day, led by incredibly intelligent and impressive James, was respectful, friendly, smart, courteous, and first class. We were able to communicate with them from afar throughout the process.
All of our items were delivered from SF to AZ with white glove service in a custom van by Stafford's professional, intelligent, and very kind brother, Don and Don's lovely wife Robyn. Our precious cargo arrived exactly as promised and when promised in Arizona. Everything was wrapped and boxed carefully, labeled, and in perfect shape. Throughout the process, I was able to speak with Stafford whenever I needed to. He answered his phone every time I called and he always patiently addressed all of my questions and allayed each of my worries. The other members of Dedicated Deliveries were just as customer service oriented as Stafford. This is a man and a company who takes their job seriously, who realizes the importance of client care, honesty, reliability, human decency, and integrity - a rare find in today's business world.
You can trust Stafford and Dedicated Deliveries to do exactly what they have promised and more. I give them a 20+ on a scale of 1-10. read more