They didn't show up on the scheduled day. They confirmed my moving schedule between 8 and 9:30. On the moving day, I received a call around 8am saying they will call me about 30 minute before their arrival. I waited til 11:30 and never received a call. When I called the company, then they told me they were having truck issue. They said they will try to rent a truck and let me know. I waited for an hour, still no call from them. I called multiple times and probably because it's their lunch time, no one picked up. Finally I called again and then they told me they can't get a rental truck. I was not able to schedule the same day moving service with another company, I ended up scheduling it for the next day. This really messed up my moving plan, costed me making multiple trips back and forth, not to mentioned that we have to sleep on floor as beds were already disassembled. Also, it said there is a discount of $20 payment with Venmo. When I asked the mover, he said there isn't any discount. Furthermore, there is 3% fee if using credit card, which I am not aware of, nor do I see it on their website. read more

This moving company is great. Their price is a lot better compared to the big box moving companies, but their service is top notch. They shop up right on time and completed the move quickly. None of my items were damaged, and that was after carrying large items down three flights of stairs. I would most definitely reccomend this company. read more

This company deserves 10 stars. They are the best. They moved us on May 30th and it was very hot. They worked hard and took good care of everything. We had some pretty heavy pieces that had to be carried upstairs and they did a great job. They are very professional, fast and efficient. I will be quick to recommend Movers Plus to anyone in need of movers. read more

Movers were supposed to arrive at 8:30 a.m. By 10:30 a.m. they hadn't arrived. No call was made to explain the delay. After making several attempts to call we were told that the truck was broken and that they were trying to get another one. By 2:00 p.m. when we were told they were to arrive, no one showed. By 4:00 p.m. we had given up and cancelled. At 7:00 p.m. we were notified that they were on their way. Not our way of doing business! read more

Five stars from start to finish!!! We used Movers Plus to move into a temporary home and storage and it couldn't have gone better. Will definitely be using them again in a couple months when our house is finished. Adrian was extremely helpful scheduling, explaining the pricing and process, and providing recommendations for boxes, junk hauling, etc. As promised, he confirmed multiple times including the day before. We also switched days on him at the last minute and there were no hiccups. Jose and his team were simply the best. Protected our floors and furniture with no damage to anything. The team expertly maneuvered a TON of stuff into our storage units so that it all fit. They worked hard the entire time and finished our move very quickly - I was shocked. I will be requesting he same team for our next move. They really were great!! Hands down best moving experience I've ever had. read more

I moved from McKinney into a studio apartment in Addison. They were in and out in a little under 2 hours! Very quick and careful with my belongings. The crew were all very friendly as well. I highly recommend this company! read more

They respond fast on Yelp, the movers made me feel confident that they knew what they were doing, so I'm happy with my experience. I relaxed and watched a movie while the guys did the job. Good experience. I would use again. read more

Just like everybody else said, Adrian was extremely attentive and on it with constant communication. The guys showed up on time and moved quickly and efficiently. The whole house was loaded in about 2.5hrs. After a 45 minute drive and a short lunch break (that they deducted from the time), we were fully unloaded and ready to start unpacking in another 2hrs. They helped disassemble and reassemble furniture as needed and did it very quickly. Oh, and I really appreciate the fact that they put runners on the carpet in our new home. Overall, a great moving experience. Now the hard part comes unboxing everything. I will definitely use Movers Plus again in the future... hopefully not too soon. :) read more

Everything about working with this company was very easy! From scheduling, confirmation, to the actual move. Price was definitely reasonable. I would definitely recommend this company! read more

Today we used Movers Plus to move my Mother-In-Law and they were fantastic! Very professional, very considerate and very efficient. Adrian was all about customer service as we quoted the move and the service was exceptional! Would absolutely recommend Movers Plus! read more

Very professional! They had all the right tools and equipment to properly and safely move my stuff. They did such a great job moving my parents that when it was time for my move...I, too, used their services! Adrian was great with scheduling my move and I loved that all communication was via text, he was very organized and there were no hidden costs. They assembled my furniture without any problems. And none of my furniture was ruined! I'd definitely use them again. Fernando was awesome and very time efficient with my move, and My parents enjoyed their move with Jose'. read more

I have moved several times in my life and never have I had such a great experience. They called 30 min before arriving just as they said they would. I signed the paper for them to get started and they got to work immediately. I had a two man crew for my one bedroom apartment and they packed up all of my stuff within an hour and were on the road. They unloaded my stuff even faster. They were so nice and easy to work with and saved me tons of money compared to some of the other moving companies I got quotes from. It was so easy to schedule a time and I would use them again in a heartbeat. Moving has never been so fast and painless. Well worth the money and there is no end to the amount of positive things I have to say about this company. If you are looking for a moving company, use Movers Plus, you will not be disappointed. read more

Using Movers Plus was a great experience! William's crew was polite, professional, and extraordinarily hard working. Temperature was in the 90s, extremely humid, and raining off and on all morning, and these guys worked non-stop. I would hardly have considered us prepared for this move and the house we were moving from was a wreck, yet they still got all of the items we requested out of the house without a problem. Nothing broken, and done in a timely manner. I hate moving, but if I ever have to do it again I would call them in a heartbeat! Also, VERY reasonably priced! read more

I could not be happier with Moving Plus's service. The gentlemen arrived slightly before the original window of arrival time. They were very nice, worked quietly, quickly, carefully. All of my furniture is very heavy, but they handled everything with ease! I have moved several times over the years, and this might be my best move. Not one item broken or scratched! I would highly recommend Fernando & his team! Thank you so very much for a pleasant moving experience! read more

They showed up promptly, called beforehand, wore masks and got the job done quickly.

They rushed us and themselves through the whole thing. They did not wrap all of the big furniture which I expected, and they stacked way too much stuff on top of the other. This caused two high price items to be scratched. When I brought this to the companies attention I received one reply offering to come and fix them I responded that this would be great. After two emails from me reaching out on when they could come there was no more response. It was not as expensive as other moving options, however I would not reccomend. read more

Great customer service! They were very fast, and efficient. They wrapped up my furniture well, and was careful with my things. Would definitely recommend and use again! read more

I must say that moving is no easy feat, but this company will definitely be certain to make sure their customers are satisfied. We had some bumps in the road but the movers were very respectful and transported our items into our home safely without any destruction. Adrian was very accommodating and made certain he had satisfied customers, and we are Very Appreciative! Happy Holidays! read more

We chose Movers Plus b/c their rates seemed fair and it was a simple calculation (hourly plus small travel fee). They were amazing! Respectful, careful, wrapped all items necessary, took tables apart and carefully wrapped parts and hardware together, filled every inch of the truck like a puzzle, began boxing unfinished items w/o asking b/c they knew it was needed, conscientious to put items in rooms where they belonged (paying attention to labels, asking if unsure, and if I was near, remembering what came from what room), no complaints about carrying very large and bulky items up stairs, realistic and communicative about the one piece that wouldn't physically make it (w/o trying and damaging the item or the home, took bed apart and put it back together w/o being asked, plugged appliances back up, no downtime, worked w/o complaint until midnight (started at 4) and asked very supportively if there was anything else they could do for us before they left. The long hours were due to the amount we had to move as well as not being fully ready. It was worth paying by the hour for what they did. I was overwhelmed and we were all in it together until I said I was ready for them to call it a night. I will recommend them to anyone I know who needs movers! read more

I worked with Adrian to schedule a pick up and drop off of furniture I had bought. The schedule did change a couple of times but Adrian kept me informed every step of the way, seems a previous customer hadn't been exactly honest about how much they had to move so my crew was held up. (This isn't exactly unheard of in this business especially with local moves)Adrian finally sent Fernando and his helper and from the minute they got here to placing at my house it took about 1 1/2 hours. They wrapped everything, were incredibly efficient with no fuss and got the job done. I've used other companies before having to move around a lot for my job and this was by far the best moving company I've ever used. Their prices are fair, their employees respectful and efficient and the representation (Adrian) is first class. Definitely recommend. read more

This company is awesome! They are efficient, professional, and competent. They moved my daughter from my home to her new one bedroom apartment and moved my furniture around for me to fill the empty spaces. It was all done in less than four hours. They got it done with none of the nonsense or drama I have had with other movers. I compared their prices. They are not the cheapest or the most expensive, but they do provide a good value because of their excellent service. Will definitely use again and highly recommend. read more

10 Stars!!! Movers Plus did an excellent job a few days ago and moved our entire home in a few hours. They were extremely professional, courteous, experienced and efficient. They have moved all the heavy furniture without a single scratch. They were very accommodating. Thank you very much! Highly recommended! read more

They were on time and extremely efficient. I loved that they wrapped everything in blankets to protect my furniture.

Movers Plus moved all my furniture off my 3,500 sq ft of wood floors so I could have them redone, then came back after the floors were done to move it all back. They were very careful not to scratch my newly finished floors and got all my area rugs back in place. The reassembled two sleigh beds and moved several heavy items. Nothing was damaged or scratched. Some furniture was wrapped in plastic to protect it further. Cloth runners were placed in walkways to prevent scratches. They worked very efficiently so the bill was very reasonable. I will use them again! read more

We used Movers Plus to help us load our Uhaul trucks for a long distance move. I had to write a review because they did such an amazing job. They wrapped all of our furniture, made sure to pack efficiently and safely, and got everything we needed on the trucks. If it hadn't been for them, we would never have been able to fit everything. We relied on Yelp reviews to find them in the first place, so I wanted to pay it forward to the next person who needs help moving. Highly recommended! read more

Easiest move I've had yet! I live alone with my dog, and moving has always been stressful and difficult to do. These movers were prompt, fast, and easy to work with. Highly recommending them to anyone who needs help moving. read more

Excellent company. The showed up on time and were very friendly and did a great job of packing me on 2 different occasions. Highly recommend. Super professional and worked quickly and efficiently. read more

I had a very short time to get a move set up. Completely effortless from the phone call, estimate, to booking. I received text message and Email follow ups - before and after my move. Great crew - very professional, courteous - on time! Took great care in handling my things. I would definitely recommend Movers Plus for your next move! read more

This review is way over due! Movers plus was a life saver!! I decided to start travel nursing and had less then a month to get my apt packed and move across the U.S. Adrian was great helping me, especially last minute! I was able to book 3 guys and they moved me down 3 flights of stairs in downtown Dallas to my storage unit in Allen/Plano area all in 3 hours. The drive alone took 45 min thanks to Dallas traffic, these guys didn't waste any time! My furniture is super heavy/custom and they took great care keeping it safe and making sure everything was wrapped, even with the horrible 3 flights they had to move it down. They even let me rent the moving blankets to keep all my furniture safe in storage! I can't thank movers plus enough! I won't use any other moving company in Dallas, these guys are hands down the best!! read more

Exceeded our expectations! Luis and Joey were friendly, efficient and careful moving our things. Very professional and got the job done in no time. Would hire again! read more

Great experience. 3 guys, very professional and friendly. On time. No damage. Everyone worked hard and fast. What else can you ask for? Move was from a two-story home to another two-story home. Several heavy items, including a piano. Will definitely use them next time we move, which hopefully isn't soon (sorry)! read more

Excellent reliability. Clear and fair pricing. Christine managed my personal move and followed through on ensuring my detailed requests were fulfilled. Easy to get a hold of as I needed to reach her with further questions more than once. The movers were fast and professional and careful. They go out of their way to handle last minute needs including my odd requests for unplanned help in cleaning packing unpacking and assembly of furniture. So excited I found them on here. My automatic Go To ppl from now on for moves and projects. I am a decorator so I deal with moves a lot. read more

Excellent move last night with Pete, Jose and one other employee (sorry I have forgotten your name! It was late). Movers arrived 3 hours late, but kept in contact informing us of their late arrival. (Believe this was more of a scheduling issue since they had a job more than an hour away before our job and we had an arrival time of 11-2 and they arrived around 5 this is definitely an administration issues not the movers- the scheduling department should have been in contact with us before 2 pm letting us know how late they may possibly be, but made no contact until we called around 2:20). All of our belongings were wrapped and padded very well. Only our outdoor freezer had a scratch and one door frame was hit. The guys worked efficiently and were polite. Definitely recommend at least a 3 man crew this allowed them to work faster one wrapping two men moving and helped with the large furniture getting up our stairs. Our new home had just been painted and the movers avoided any damage to our new home. Have moved many times and these guys were by far the best movers we have had would definitely use this crew again. Thank you! read more

This is the best moving service that I have ever used and I should know bc I have moved a lot over the years. After an awful experience w another moving company I was sure to do quite a bit of research before deciding on Movers Plus. I was impressed by the other reviews and spoke w Adrian. He made me feel comfortable scheduling my move w them and let me tell u I needed to move two days later. I was very fortunate to have Angel and his crew move my stuff. They were very polite, quick, careful, and professional. They moved my items to a storage unit not far away and did an exceptional job. The rate was great too! My next move will be done by Movers Plus! Thank u all for making the experience a positive one! I recommend everyone to use Movers Plus! read more

I was in a hurry to move after we bought our first home in Texas.. reached Adrian who was nothing but accommodating and professional about the whole process. From the time I made first contact to finishing up the whole job and fixing the little damages in the apartment so we could return the keys in good standing, he was thoroughly a delight to work with. I will recommend Movers Plus to anyone that is listening and hope they get the same great service that we got!! read more

Had an amazing experience using them today!! They showed up on time, and worked extremely hard to finish the job in as little time as possible. Adrian was the one that scheduled the service for us, and they did an outstanding job!!! Anyone that is needing a great moving company, I will be referring them to Movers Plus!!! read more

*UPDATE: After posting this review, I was contacted by the company to discuss our experience and they were very apologetic. They took the time to really listen to where they could improve and genuinely seemed to want to make things right. I've upgraded a star to reflect this, as I believe this may have been a one-off situation and with all the other five star reviews, I think they are worth taking a chance on.* I had high hopes after seeing all these great reviews, but our experience was not quite as smooth and I'm only giving two stars because the movers were fast and the price was much better than other local places. We also had a last minute drop off to a thrift store which they were able to accommodate. From the beginning, communication with this place was spotty at best and I had to actually call myself to confirm that they had availability. I waited a few days before contacting them after our initial conversation and the administrator handling the details simply forgot to send us the information. Not very professional. Be warned that they are heavy into texting, so if for some reason you don't have an unlimited plan on your cell phone, you should probably let them know. As I mentioned above, we did request an extra stop but I had to ask twice what the cost was because it was not addressed in the email. Again, not so great communication. The night before, I received a follow-up text to confirm the details and was told that we should expect the movers to arrive at the later part of the arrival window of 8 a.m. - 10 a.m., so after 9 a.m. This was perfect since it would allow us to finish minor packing that was left over without having to wake up too early. Unfortunately, the movers called at 8:15 a.m. to let us know that they would be at our place at 8:30 a.m.! Thirty minutes is a lot of time when you're needing a little extra to prepare, so we were not happy about this. When I spoke to the driver outside, he said that the admin told him that he should be at our place by 8:30 and that was why they arrived so early. The delivery address was also completely wrong and in a different city altogether! Again, bad communication. It didn't help that the head mover and the assistant were not very friendly. Granted, I wasn't in the greatest mood either, but we tried to be friendly and make light of the situation with zero reciprocation from these men. Honestly, by the end we were just ready to get everything over with, pay the guys and move on to unpacking our new place. I understand that this place is smaller and has limitations on the number of people they employ, but I expected much better customer service overall considering the exceptional reviews otherwise. read more

Adrien, Angel, and the whole crew did a great job of moving U.S. They were right on time, very friendly and very professional. Everyone worked very hard and made sure everything was put back together and put in the correct place. We will definitely be using them again to move from our temporary home into our new home. I have nothing but great things to say about this company!!!! read more

If you are looking for steady and consistent look no further. I have been very happy working with them and HIGHLY suggest that you give them a call. They will get the job...DONE! read more

Quick, efficient, prompt, no-hassle. It was a straight forward service and a wonderful experience using them four months ago when I need my belongings moved out of the U-Pack terminal to storage. Thanks guys! read more