**NOTE: I have moved multiple times in the last year, lived in CA, WA (now), and across the nation on the east coast. There was absolutely, unless the move team is unable to lift and load/unload, NO SAFETY THREAT as implied below; otherwise, the men would not have stayed 3 lazy hours. This rep has taken no time to verify my customer info with me (just as they ignored attempts then to remedy the crap they sent my way) or even to consider that this is not a "current" reviews, though I guess another RECENT customer left unhappy, too.; I merely posted it, left, later realized it had not posted, and quickly got on my ipod touch to post it... The customer service agent I spoke with absolutely WAS in San Fran, unless they lied--I asked. This employee hasn't contacted me and ASSUMES that I am person x, y, or z who apparently endangers movers (pathetic defense--nothing, considering I sent theonly set of knives with the roommate, could be a safety threat but cigarettes they smoked on the job.
I hate--especially with something so stressful as moving--to break the generally great record here, but Mover Circle was horrible for me... and not just because of the mover that could've theoretically had a bad day or something...
First, the quote... I asked questions that didn't get a very clear answer. I was told that the movers are flexible and that an estimate is fine... only to find out that any/every tiny box would count toward the limit (even though I was helping them the entire time and they were NOT listening)... was told it wasn't a big deal to go to a storage unit for what I wasn't keeping in the apartment... they didn't tell the mover. Was told that my rate was flat, and they told the mover I was doing hourly. The mover boasted his 94% approval rating, and my approval of him is negative--didn't listen when I said (as I hired them to help pack stuff too) to *WRITE HOME OR STORAGE AND KEEP KITCHEN STUFF WITH KITCHEN STUFF, KEEP TEA WITH TEA, KEEP ELECTRONICS WITH ELECTRONICS* (big duh=you don't put liquids, flammables, and static electricity intense things beside COMPUTERS. GEESH, that was already packed, too--they were trying to re-stuff everything :S)
So what happened? The first day, packing day, I had boxes left outside (it rains OFTEN here!), had FURNITURE moved out there and NOT MOVED BACK IN?!!!! so I--with a broken back that I hire movers to -not- need to lift stuff like this--had to haul crap back inside. WTF...
The guys they sent were rude, said something about not wanting to take this job because I was evicted???!!! (FYI, I'm moving because I got a notice to evacuate b/c the building's being torn down and converted to an expanded Fire Station--NOT because I didn't pay rent on time--I even said "listen, look, it's EMPTY!" and offered to show the paper saying upfront that I need to leave because the home won't be a home in a few months... because they got the permits to demolish it, nothing else... why the sudden insult? Because movers are stereotyped as nimwits? I am not sure... but I'm not happy, either--the ATTITUDE, the "We've never done anything wrong ever" when they kept constantly putting DIRTY and SHARP things--with 5 "do not do thats"--against my $15,000 (that's its wholesale price) hand crafted, US-made, recycled leather/silk/velvet custom showroom sectional... they kept scraping it, they even--dirty as one of them was--dared to sit around and ask what they were "going" to do...
I'm sickened, disappointed beyond compare. Mover Circle didn't do a damned thing but wiggle their ways out, leaving me with a $210 charge for labor that included--guess time ran out??--leaving a huge wardrobe box full of FORMAL clothing and an expensive 8'tall/3'x3'base/4levels/perches/jumping tunnels cat palace (sorry but I live by the do it right/invest in quality the first&only time philosophy, so my stuff isn't Ikea stuff to throw to the side of the road and replace each move.I have to deal with credit card charges for work after they refused to answer my calls anymore, saying hands are tied.. But those guys still contract, despite my bad review (they claim it plays a part. I doubt it).
Moving is already hell. Finding a last-last minute second mover for that same day?? Me,knee deep in rednecky,sexist turds (I forgot to mention that little lady honey darlin BS spat while dumbfeck#2 sat and sat some more til he asked to bum a lighter off me instead of working, despite making it clear that smoking was NOT allowed, explicitly clear.) read more