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    Move It

    3.5 (11 reviews)
    Open 8:00 am - 8:00 pm

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    North Van Mover - Small piano

    North Van Mover

    (22 reviews)

    DO NOT HIRE THIS COMPANY!!!…read more I have to move every 2-5 years, and I can honestly say this was THE WORST MOVING EXPERIENCE OF MY LIFE. Normally, I write positive reviews for my movers, but not this time. Unfortunately, my favorite moving company closed down after COVID, so I was forced to find someone new to move my stored belongings from North Vancouver to Los Angeles. I was all set to use PODS, but at the last minute, I found out my storage unit wouldn't allow overnight parking of the POD, and PODS doesn't have same-day drop-off/pick-up. In a panic, I called around to find an alternative. All the good companies were booked (that should have been my first clue!). The owner, Joe, who is a GREAT salesman over the phone, agreed to do the job ALL IN at $8,000 CAD. I gave him a deposit of $2,000 on a different credit card, and he sent me a picture of the receipt via text. We confirmed over text message that there would be two stops in LA: one at my apartment and one at my storage unit. This was even written on the receipt he sent me. Here is what transpired: Joe called me the week before my move, complaining about not being able to take a rental truck to the U.S. and becoming really busy, implying that this trip was getting in the way. He even asked if I could delay getting my things until August, after we agreed upon the date of July 17th, and I had changed my plane ticket to come back early to receive the truck. Upon arrival on the 17th, Joe constantly complained about his workers and let me know that he couldn't find anyone decent. He was slow and inefficient, spending a large portion of his time either answering his phone, making calls, or telling me stories about how feared and revered he was by the border agents or how badass he was when he was in the military (psychological tactics to try and make me feel intimidated). My boyfriend had to jump in and help unload the storage unit and carry things to the truck, or else we would have been there an extra 2-3 hours. After loading the truck, Joe presented me with a bill of $7600 CAD instead of the agreed $6000 CAD, adding $1200 for mileage and gas and $400 for taxes. When I questioned him, he threatened to unload the truck and leave my belongings on the road if I didn't pay. Under duress, I paid the extra $400. On the day of the move: Joe texted me at 6:39 am saying he was 5 hours out but arrived 4.5 hours late at 3:11 pm. He arrived with one other person because he couldn't find another worker with a passport and complained about having to move items himself, which he said he no longer does. Half of the items meant for my apartment were packed at the front of the van. Joe agreed to return to my apartment after the storage unit drop-off with the items he didn't want to find. Inside my apartment, he didn't have any tools to assemble my bed as promised, so I had to provide my own and help his worker, Hammas, while Joe berated him and did nothing. At the storage unit, I ended up moving half the furniture myself because Joe and Hammas were slow and unorganized. Joe stayed in the truck for the first few hours, complaining about how long it was taking. Around 7:00 pm, Joe abruptly decided to leave, citing low blood sugar, and left my furniture in the street, parking lot, and hallway. My boyfriend had to leave work to help me, and we didn't finish in time, resulting in a $100 fine for being locked in the storage facility. I have filed a credit card dispute for not completing the job, abandoning my items, not delivering items back to my apartment as agreed, attempting extortion, and the time and effort my boyfriend and I had to invest to finish the job. Save yourself the headache and find a reputable moving company. North Van Mover is not it.

    North Van Movers made our moving day so much smoother than I could have hoped. The team was…read moreextremely professional - on time, courteous, quick, and treated our stuff with the same care we'd treat it with. We were moving out of a 4th floor heritage apartment walk-up and they didn't have any issues. The owner even stopped by an hour into the move just to make sure everything was going okay. Would use again and recommend to anyone looking for reliable movers.

    Tranquility Movers - Sony camera broken by Tranquility Movers.

    Tranquility Movers

    (26 reviews)

    Kitsilano

    I hired these company based on a personal recommendation. One of the movers was great, and of the…read moremovers was unusually careless all day and dragged the upholstered side of my couch through some grass and forcefully threw boxes around, breaking some of my belongings. This resulted in, among other things, breaking a full-frame Sony camera body (approximately $1000 replacement cost). The other mover seemed a bit apologetic for the guy, but that doesn't fix my broken camera or any other damage that was done by the careless mover. I had everything fragile wrapped in padding, but a violent enough blow will damage anything, and one of the movers was throwing stuff around pretty violently. I've moved around a lot and have occasionally had things broken on international or cross-country moves where your possessions are handled by a lot of people and tossed onto some truck and you'll find that there's a foot deep puncture in one of the boxes, but I've never had this kind of damage from a local move. I would've been surprised to see this kind of damage from such a short move if I hadn't seen how one of the movers was treating my items. Dragging the cloth side of the couch across the grass was the most egregious looking thing, but in terms of replacement cost, throwing boxes around turned out to be the worse problem. Their advertising copy reads "Our experience with moving unique, costly and fragile furniture mreans that you can trust us with your belongings. Expensive and heavy items will be handled with special care". If that's special care, I'd hate to see what it looks like when they don't take special care.

    We've used Tranquility Movers for two moves and they were great both times! In our latest move, it…read morewas pouring rain and they managed to keep our furniture dry with moving blankets and our floors clean with protective runners. Really nice, friendly and efficient team.

    Papa's Moving - Rain or shine our movers arrive on time!

    Papa's Moving

    (35 reviews)

    Marpole

    Please find a different company! I'm seriously writing this to look out for you…read more Here's the short form, the company's constantly breaching the employment standards act for BC, not only that but they are definitely anything but professional. This is just the tip of the iceberg. There's some major issues within the company they hire without any proper interview nor do they make you sign any forms. They do not pay their workers well and offer no overtime. They also threaten workers with pay deductions. They also fish for reviews constantly. Not only that they will quiet fire employees. Also note they do not provide workers with any formal training or proper handling techniques. Drivers are hired without their drivers abstract being reviewed or even proof of a class 5 license. The company promises unrealistic quotes on work, and will purposefully withhold items until payment is received. If something is broken their first thought is to attempt to hide it as best they can to avoid giving you a discount or resolving the matter properly. Also note if you do find damage to your property the manager will actively make it difficult for you and try to evade your questions and a proper discount. Allegedly within their contracts they say that you must write a good review (despite if they did a terrible job) of the company or they will attempt to charge you. The workers themselves are none the wiser so it's not worth taking your frustrations out of them most of the time they'll get reprimanded if the customer is difficult. Again PLEASE do find a different company and if you must use this one I urge you to be very skeptical and read everything of the contract.

    I contacted cody for a moving quote earlier this month, and I noticed how he sounded like he was on…read moremedication that made his thinking really unclear and slow as he sounded very out of it, and as well he kept speaking over top of me and asking me to repeat myself. after he took all of my content and location information he said " i am not in the office now I will have to send you a quote tomorrow morning. " by 11am the next morning I received no quote, so I called cody again and he sounded like he was sleeping or like he was doped up and drugs. he said he will email me the quote by 2 pm that day. 2 pm went by and I did not receive a quote from him so I texted him at 4 pm. Nothing So I went to a concert that night, and came home at 11:30 am and there was no quote from cody. So I texted him with an appropriate piece of my mind, and explained to him how he made himself look blatantly unreliable and that I would never hire him or his father's company nor would I recommend papas moving to a friend or to anyone. cody was ridiculously unprofessional. I highly do NOT recommend relying on or hiring pappas moving.

    Jim's Moving - Long haul division...

    Jim's Moving

    (50 reviews)

    I can't say enough good things about this company!…read more I had to move my mother from her condo of 40 years to a private assisted living condo. Meredith (owner) was not only immediately responsive to my inquiry, he was able to schedule the move quickly. My mother had been in hospital, and it was clear that she could not go back to living alone in her own home (age 97!). We found a fabulous option for her, where she could have all of her own furniture. My brother insisted on moving her bedroom on his own so she could be checked out of the hospital faster. I BEGGED him to let me hire professional movers (and pay for it) and he got angry and insisted on doing it himself. So on top of moving my mother's stuff, I had to ask Meredith to now take two pieces of furniture (that my brother damaged beyond belief in his DIY move efforts) to a furniture repair location - which he happily accommodated. Jim is prompt, reliable, polite, efficient, kind, good humoured and just great to work with - AND his pricing is very reasonable.

    Jim's Moving (Meredith) was the best mover I've ever worked with. I've done around 8 moves over…read morethe years. They were on time, efficient and their fees were more than fair. Upon arrival in Vancouver from Chilliwack I ran into a very sticky situation that had absolutely nothing to do with Jim's Moving. However, Meredith was able to help me out immensely which was above and beyond the original terms. I couldn't thank him enough. I highly, highly recommend his company. Meredith is the epitome of running an incredibly reputable company. My move was done February 2024. Scott Thompson.

    Move It - movers - Updated May 2026

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