I gave this company an opportunity to call me and ask what I experienced in one of their stores/restaurants, and I was completely blown off.
I take mine and my families health and safety very seriously.
On their first week of opening, my husband and I went into the restaurant, and as my husband waited in line, I went to the restroom. When I got inside, I rushed over with a tissue that I brought in with me to wipe down the toilet seat enough to use the restroom. When it was time to use the toilet paper, I was mortified, it was not placed inside the hard plastic locked toilet paper holder/protector. Instead, it was on top of the handrail, where it had been splattered with poop, and blood.
I know from working in healthcare that is a serious health concerns. Also, people that use needles, have been known to clean their needles by poking it through the clean toilet roll. If you do not believe me, you can look this up, It's all over the Internet.
The hard plastic container is not there to just hold the toilet paper, but to protect and keep the toilet paper clean, and not potentially spread germs or viruses ( or even something more serious) I don't take it lightly when people are lazy and don't take the time to place the toilet paper into the correct spot. It takes just a few minutes to do it the right way. If a young person was to use that restroom and didn't have the mindset to check that toilet paper as I did, they could have used it and could potentially contracted something. I did speak to an employee which rushed into the restroom to address the situation. But that does not mean that training should not take place in this restaurant. I reached out to this company more than once to speak to them to make sure that their employees would be trained on how important this kind of thing should not be tolerated. Instead, they blew me off all three times. If they can't take this kind of thing serious, then they can't take my family health serious. We will not return. No Stars although this app you have to at least hit one star. Maybe I will give them one star because the location is great. read more