Needed to unexpectedly stop somewhere for the night because we were still 30 miles away from our campsite and the sun had set. We stopped here (two cyclists) freezing cold, and the woman at the desk welcomed us in and gave us a rate comparable to a Motel 6. The room was already heated and we had warm water, plenty of space, and toiletries provided. Cheap and clean, and we are very grateful for the "cyclist discount." I would stay here again. read more

I haven't tried this brand like ever during my 9 years or so of traveling, since I have read online reviews of these properties under this brand. You know, since this Motel property fit the budget parameters, I decided to check this place out just to see what they're all about. America's best value inn is one of those budget friendly hotel options that you may want to consider applying your next vacation. While this option can be used for stretching your travel dollars to a maximum use, do your research before booking. I was surprised that this property was as decent as a Motel 6. I was pleasantly surprised that it wasn't as bad as they say online I will but you never know with some people. For me, it was a basic but pleasant stay and I would consider looking for another America's best value Inn on future travels. I arrived here for one night in Holyoke, MA on a recent October 2016 stay. This particular hotel does mirror motel 6 a little bit and the accommodations are basic, yet comfortable at the same time. The selling point of America's best value Inn is basically the cost. It's relatively cheap, based on the area you are staying in. For me at this location in Holyoke, Ma, the price was around $69/night. The overall experience here in Holyoke, MA was as decent as ever. Yes, I chose this property for the price and i did look elsewhere to see if I could have avoided this one, but at the end of the day, I wanted to check this property out and I'm pleased with the results. This particular America's Best Value Inn is located at 671 Northampton Street here in Holyoke, MA. I have stayed in 4 star hotels to the 1 stars, including Motel 6's across the USA, so I know the game. Even motel 6 is pretty decent when it came to basic accommodations and a Roof over your head for a cheap price. It's the same premise for America's Value Inn. While this property isn't for everyone, it can be an option for budget friendly folks who want that extra value for their travel dollar, myself included. They accept credit cards, which is always nice. This Motel is basically one large building with two floors, I believe. They also have private parking lot, but it does seem like they don't have that much spaces. I was glad that I had found a spot next to my room, so I could get in and out with out walking lol. Like some budget motels, they do not offer free breakfast. The wifi is not really good, so I just used my cellular data for the night. The television worked alright, so I just spent the evening with my Subway footlong sandwich and watched television. Relaxing is the most important thing while on vacation after all. The room itself was small but comfortable. The bed was decently comfortable as well and and I slept around 7 1/2 hours that night. This stay has been a pretty good one and thought that this brand ain't so bad. However, my guess is that it may be franchisee owned and operated, so I can guess that each property will vary in appearance and perceived comfort on everyone who stays here. Like I mentioned before, it's pretty basic. Just a bed and a TV and some furniture. Along with A private shower, that's as basic as you can get without having to pay extra for a basic basic accommodations. If you are into that, without the bells and whistles, this property may be the best fit for you. I have pretty low expectations, but I always value my personal safety when it comes to booking hotels and the brand-name that's associated with it. Plus, it has to be clean too. At the end of the day, it's all about comfort and happiness of the traveler who staying at the hotel. I was good with this day and happy with the basic comforts and accommodations that this hotel had provided me. After all, 7 1/2 hours of uninterrupted sleep after running 26.2 miles over the weekend was epic and blissful. Keeps me sane and happy. :) 4.0 stars for the room and the bed comfort. 4.0 stars for the check in and out service. 4.0 stars for room cleanliness and basic maintenance. 4.5 stars for the cheap rates. Support local B+ read more

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Moving here (Western Mass) for work, but do not yet have an apt. I needed a cheap, clean place to stay, and stumbled on a modern, cheap, beautiful "semi-palace." The place was redone six months ago on the inside of each room (only 17 rooms, so I have called ahead to make sure there is one, just in case....). I was warned, it's nothing to look at, but really who cares about a book's cover when there's an amazing story on this inside? Ok, that's cheezy... but this place is WORTH IT. Mini-fridge/microwave, king size bed, lots of light, modern/clean furnishings, large tv with cable (HBO, etc) marble bathroom tile, small, but efficient closet, free internet, pedestal sink, hot shower, AC, desk with formal chair, table and chairs. -- oh and I think all of the rooms are on the first floor! The room rate for last night (sunday) was $55/night (maybe AAA rate) and I joined the ABVI club and got 15% off! So all for under $52 WHAT A DEAL!!!! I didn't get an apt yet, but was more than happy to spend another night there, as I am right now! Today was a whopping $59, so with my discount and tax: under $55. wow, really? Awesome. just awesome. Check out my photos if you don't believe me! If I have to make a complaint, it's that they had just installed DirectTV and the room I was in had a tv that needed to be set to channel 3-- which I didn't know until I said something at check-out, and was told. Wasn't a big deal, had to leave for work, just wanted to check the weather on my way out. --oh tv works perfectly in my current room! ---If this room had a full kitchen, I would consider living HERE instead of looking for an apt..... read more

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Stayed here on a Saturday night because it was the only motel within 15 miles listed as one $ on yelp. I wasn't disappointed. Everything was very clean and modern, all the standard motel/hotel amenities except coffee. I paid $80 after tax for my single nonsmoking room, but maybe they charge a lot more for walk-ins because other reviews say you can pay as little as $50 if you book ahead of time. If you are a very light sleeper or picky you might want to reconsider, because the air unit switches on and off loudly all night and the other guests tend to make noise. I was pretty satisfied though for my budget and I would happily stay here again. Free wifi, HBO, minifridge, desk and breakfast table, etc. read more

This place was a complete dump. I ended up here after booking a reservation at another hotel for the wrong day and when I arrived had no room available. It was college "move-in" weekend and everyplace in the area was booked..."except" this place....now I know why lol. Really skeevy place, would NEVER stay here again. They cleaned the room "while I waited"...I slept with my clothes on...If you ever pass this place, keep on driving lol read more

Giving 1 star only because I can't give it less. What a dump! The beds are rock hard, and I'm not talking firm..hard! The "dresser" drawers are all broken...ie.. the top one doesn't close all the way, and in it is a Cablevision wire, and a dirty ice bucket. If you try to open the middle drawer (which has some sort of tray inside), the bottom one comes out with it. Trying to separate them, proved futile. The little fridge wasn't very cold, the knob to turn it up...broken. The bathroom ...Yuck! Do yourself a favor...spend a little more, and stay somewhere else!! read more

There are both pros and cons to this place. I was strictly looking for a place to rest my head within 15 minutes drive to Northampton. So I would get in to sleep at 11pm, and leave at 9am. I'm not picky, I can live with just about anything as long as it's clean. My boyfriend seemed a little more alarmed by the place then I was...but if I'd been alone I don't think I would have been comfortable. Check it was easy, I arrived about 45 minutes before "official" 2pm check in and they were fine with my coming in early. Very nice in the office, took mere moments. The room itself was large & recently remodeled. Comfortable, clean bed. New furnishings, flat screen tv, microwave and mini-fridge. Also pretty stylish for a budget place with a usable, new bathroom. Pedestal sink, new flooring. The shower isn't impressive, but fine and does the trick. The heating AND cooling is done by an air conditioner unit near the ceiling on the far wall. It was turned on when we got back in the evening, which I assume was done by housekeeping when they also delivered the towels after we left. So the place was pleasantly warm. It does kick on and off throughout the night, though as you'll read, when it was ON it did a great job to muffle sound. Here are the cons which may have just been a fluke when we were there. When we showed up on a weekday at 1pm, there were some men on the 2nd floor sitting out on the balcony with beers in their lawn chairs, donned in fatigues for hunting. Then, I had trouble sleeping because there literally was a thumping noise(perhaps a headboard or lady's head continually slamming into the wall, complete with moans and all!) right against the wall of our bed for awhile from 11pm on. This resumed again around 8am. It struck us as the place someone might take a lady friend, mistress or a date that went extremely well! While it was a comedic story for later, at the time I was not thrilled that I couldn't get to sleep. So, room, price and convenience = pretty nice! Clientele = not so nice. read more

Please do not Book in advance at the Americas Best Value Inn -Holyoke MA. If you make a reservation and cancel early and at a reason time. They still will keep your money for at least $53.00, they make no exceptions for changes in dates. Also Avoid using them through Expedia. This motel is not customer friendly. A Big rip off go else where and keep your money. read more

If I could give zero stars I would. We reserved our room 5 weeks in advance. We were in town for UMASS homecoming. Unfortunately the room was not available for us to check in before the game. When we arrived late in the evening not only did we have to call a phone number and ring a door bell several times but when the man who looked like he rolled out of bed to answer the office door told us we didn't check in in time so he GAVE OUR ROOM AWAY. He was rude and never apologized. Claimed to not have a phone number to contact me which is hard to believe considering I provided my full contact information when making the reservation originally. So we SLEPT IN OUR CAR. I highly recommend NEVER making a reservation here. AWFUL. read more

BED BUGS!!! Disgusting Place and Owners 7/15/16 I stayed in room 108 next to office. The next day I had 11 quarter size bites in a line from my thigh up to my shoulder. I was booked for two nights and no way was staying a second night . The owner was rude unsympathetic and would not refund for either night even though I left and only stayed one night . I reported them to the department of health in the town. Hopefully this will protect another traveler. read more

You get what you pay for. It could be a much better experience if the building was given a lot of love (bathrooms and outlet availability specifically) and thorough cleaning. The workers were very friendly though. read more

The room was cheap but I now know why. Is smells like a basement after a flood. Disgusting mildew smell and when we asked to move we were denied because "all the other rooms were smoking rooms". There were two cars in the parking lot. Not again. read more

I stayed here over the weekend and the place was spotless. The room (#101) was huge, well-heated and the bathroom was very, very clean. Beds were firm and supportive. As far as value for the money, this was the best. I strongly recommend. read more

Very clean and modern rooms at an amazing low price. Dont let the outside decieve you.

This place is a great value for the cost. We were in town for just one night to attend a wedding. The room looks either recently renovated or very well cleaned/maintained. Either way, very happy with the stay. Bed was comfortable, staff were very friendly. Would certainly stay here again when in the area. read more

NEED EXTERMINATOR. We left a cup of tea on the table for a few hours. By the time we returned, the table was swarming with ants. I had seen some on the sink the day before, so it's been an ongoing issue. Room is an imitation-hotel but has a motel quality. $60 a night is a bit pricy for this place. Wouldn't do it again. read more

For the price this is a really nice place to stay. Room is really clean, owners are friendly, bed is quite comfortable. Small fridge and microwave in the room, great place for a business stay. read more

From the moment we pulled into the parking lot, we knew we weren't going to get our money's worth out of this hotel. The place looked run down and dumpy. We tried to cancel our reservation by phone from the parking lot, but it has to be done over 24 hours before the reservation or you still get charged, so we decided to check the room out. The rooms are right off the parking lot and there were two locks on the door that had key holes on the outside. There was no other way to secure the door from inside only. We were also in the room right next to the office (room 008) and there was a door from the office to our room which had one lock again with only a key to the other side. The door was thin and there was no way for us to lock it from inside. You have no idea who has copies of those keys! Every hotel should have at least one lock on each door that can be engaged from inside only! We didn't feel safe there. Our first impression of the room was that it was clean and pretty modern looking, but when I pulled back the shower curtain, there was hair and a bug in the shower, clearly not cleaned. We went back to the office and demanded a refund. It took a little bit, but we said we didn't feel safe. She called the "boss" and got our refund. Interested to see if the charge still comes through, as she indicated it would if she didn't get cancellation confirmation from the Americas Best Value Inn people, as it is a chain. When we called them to cancel the reservation, as she told us to, they said they didn't send anything to the actual hotel, just us, so we'll see. I did get a cancellation email from them. read more