Visited this Verizon store for the first time first thing on a Friday morning- like waited in my…read morecar for the door to be unlocked first thing- and was pleasantly surprised as I didn't even know this location existed. My phone was damaged so I was looking into upgrading. The woman working there was super helpful and gave me all the options and was very honest about what each option would offer- even if that meant that getting a phone there would cost me more money than going elsewhere or using my insurance policy. I really appreciated the honesty and ended up going through my Asurion policy. When I'm ready to purchase a new phone I will definitely do it here!

Have been going here for years and service has always been top notch! Professional, polite, and…read morecustomer focused. Thank you Raven for your assistance in switching my plan to be more cost effective and for helping my son with the upgrading of a new iPhone.

From horror story to success story: after ordering our AT & T iPhone 14 phones at a kiosk at…read moreWalmart only to have them stolen in transit- note we specified delivery to our office but they delivered to my home. Within less than an hour of delivery - they were gone. I had done FedEx tracking so I knew when they arrived to the wrong delivery address (I went home to retrieve them) Needless to say our 12 year old phones needed to be retired. So I walked into the Montvale store and was greeted by Caesar and Tommy. They were helpful and gave me correct info about the AT & T free upgrade. Another misinformation by the kiosk at Walmart. I came back with my husband and we went through the process with Caesar - he was to the point, no BS. We specified in store delivery/pick up only. He said no problem. We placed our orders and within days our phones arrived. We came to the store after work and Caesar synced our old iPhones to our new phones and we were on our way. THANK YOU Caesar- you made it a smooth and professional process. We will only come to you and that location- customers for life.

These guys are amazing. I bought a phone last week from the AT+T store on Rt 17 south in Paramus…read more Covid is not an excuse for poor customer service, which is what you will get if you go there. Super pushy salespeople, that provide limited information. From the moment we walked into the Montvale location, we were greeted with a friendly smile, and the issues I was having with my new phone were addressed and quickly solved. I only wish I had gone here first.

I was just at the Verizon wireless corporate store in Nanuet NY this evening because I was having…read moreissues with my iPhone and wanted to see what my options were and the sales rep helping said "I see you've been with Verizon wireless for 23 years, why don't you go to AT&T". I was furious. I walked right out. Absolutely insane to treat a customer like that. Absolutely ridiculous to treat a customer this way. I am looking into other wireless providers, I am deeply insulted and offended by that remark.

Really unhelpful at this store, came to return equipment and they told me I can buy a phone line…read morewhich is completely unrelated to what I asked for help for in the first place

Visited Verizon in Closter which left a real sour taste so we did a search and discovered that…read morethere was a Verizon in OT. Matthew was really helpful especially as there were some hiccups on Verizon's side as I was transferring a new line, one of which took a bit of time. Its not really crowded as it's in a location where it's hard to see even driving by (we've drive by maybe hundreds of times without ever knowing there was a Verizon in OT). If you're coming from Closter or Demarest it's absolutely worth the 10-15 min drive here as you Miley won't have to wait and will get far superior and courteous service.

From the owner: Wireless World has been building quality relationships with its customers for over 10 years. From…read morewireless to home services, our expert sales staff can help make your Verizon needs easy!

I went there twice, and the tech sales person was phenomenal, really helped me with my situation…read more Glad to know about this storefront in Pearl River, New York

This store is horrible. Went to get my cracked glass screen replaced under my paid coverage. First…read moretime I went the guy said I don't see you having coverage for the phone. I explained how is that possible I have had insurance on the phone since I got it. So I went home and a few days later I called TMobile and they said yes it is covered and he said ill call the store please hold on. He called the store got back on the line with me and said no problem I spoke with them and you can go there anytime and they will replace it free under warranty. So i decided to go right away. When I got there the guy was rude as i told him you just spoke with TMobile right? He said yes and I said you can replace my cracked screen protector under warranty. He replies you have to wait and then I will check the system!! Wth!!! You just spoke to customer service and it was verified!! Ill wait but want to make sure this will get done! He says again I have to check the system!! Are you kidding me!! Long story short the employees are horrible there and don't know wth they are doing. Because I left and called the Spring Valley store with a world of difference. They checked while i was on the phone with them and said come down we will replace it. And i was out of their store within 5 minutes and a new screen! Too bad Pearl River is a nice location but you are wasting your time dealing with the morons there.

We used Unlimited Israel for the first time and wanted to update my previous review. The wifi box…read moreworked great and we had no problems with receiving it before our trip, using it in Israel, and returning it after our trip. The staff at the main office were friendly and helpful. I will definitely use them again on our future trips to Israel. Thank you.

Thank you so much. Your service was excellent and your sim card worked great. I installed your sim…read morecard while on the plane with my phone in airplane mode. Upon landing I switched off airplane mode and immediately had cell service. Calls and texts worked flawlessly. Your data service also worked great. Thanks!! I will definitely recommend using unlimited Israel

This is the best Verizon store. They are knowledgeable and there is virtually no wait. The store in…read moreNanuet is closer but the service is terrible.

Great service any time I go this this verizon location. They're always there to help me with my…read moreissues and are patient with me. They give great advice on how to get the attention of customer service over the phone.

Tettible experience. The sales people here are rude and extremely pushy. I just came in inquiring…read moreabout buying a phone with a cheap prepaid plan. The seller/manager was aggresive and was pushing this phone on me. I mention I was checking my options but he was very aggresive on me buying what he picked for me. No thanks