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    Motherhood Maternity

    2.0 (1 review)

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    14 years ago

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    TJ Maxx

    TJ Maxx

    1.0(3 reviews)
    0.5 mi

    (Parkersburg, PA TJ Maxx Location) I picked out a pair of salt water pearl earrings from the…read morejewelry counter and had the associate save them at the checkout counter for me until I was done shopping. I went to the checkout counter with my other belongings and told the associate that I had a pair of pearl earrings under the name on hold and she grabbed a random box of earrings that were not mine and rung them up. I did not realize they were the incorrect box (since the jewelry counter associate didn't have them in a box when she helped me) and had to drive from King of Prussia back to the Parkesburg store which was a HUGE inconvenience and waste of my gas as the associate should have paid more attention to what I told her instead of grabbing a random box of diamond earrings (which is what she gave me). I asked to speak with a manager when I left the store and made a call because I was still extremely upset and Jamal the manager was unhelpful as he stated that he would talk to the person (after I described the associate to him) so that she didn't do it again which was very inconvenient and unacceptable since I was the one who was inconvenienced and had to waste my gas to drive back to the store because of error made on his associates part. NOTHING was offered to me to rectify my situation of being inconvenienced. Poor Customer Service by the associate and Manager at this location. I DO NOT recommend this Parkersburg, PA location at all. Worse Experience I've Ever Had At A TJ Maxx Location. They clearly DO NOT value their customers or the experience that they have at their location.

    Yelled at my grandma for walking back into the changing rooms. Said they "couldn't have just anyone…read morewalking back there". Not sure what that means but the customer service here is lackluster at best.

    Motherhood Maternity - maternity - Updated October 2026

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