I went here looking to rent or buy a suit for an upcoming wedding, and I ended up buying a nice,…read moremodern looking navy blue suit since the prices were very reasonable. Frank was really helpful in helping me choose one that matched what the groom was expecting. I had a very pleasant experience, and everything went smooth as butter: I picked out a suit and was in and out within 30 minutes. I picked up my suit today and it fit perfectly. I highly recommend coming here for suits or menswear.

I love the suit that I had custom made. Dave did a great job taking all my measurements and it…read morefits perfectly and is very comfortable. Mr Englund is always very friendly and takes the time to ask how I'm doing. This is my favorite place to shop, friendly sales people, great service, expert tailoring! Highly recommend this landmark men's store.

This is an annual event shopping trip I go on every Christmas season with my friends. The staff is…read moreso nice and helpful. They sometimes server drinks and light hors d'oeuvres which was nice. The clothes here are so unique and beautiful. Mostly menswear, but sone women.

Quality materials and excellent customer care service. I highly recommend Paul Frederick.read more

Purchased a 127$ dress white shirt. After 90 days the cuff seam opened up. Contacted customer…read moreservice and they said it's not their problem. Shop elsewhere, they don't stand behind their product.

Our experience at the Jos. A. Bank in Collegeville was genuinely disappointing from start to…read morefinish, and I feel compelled to share it so others know what to expect -- especially if they're preparing for something as important as a wedding. Our first interaction with Joe should have been a sign. We called ahead to let them know we were running about 10 minutes late and wanted to confirm we didn't need to reschedule. Instead of a simple acknowledgment, Joe sounded annoyed and said, "just make sure to have your code." Not exactly welcoming, but we moved on. At the appointment, he wasn't friendly, but he wasn't outright rude either. He took the measurements, placed the order, and we left assuming everything was handled correctly. When we returned to pick up the tux, everything fell apart. The pants were enormous -- nowhere near the correct size -- and the vest was also far too big. Instead of helping, Joe acted irritated that we even questioned it. His response was, "it's a rental, it's not going to be perfect but decent enough." When we pointed out the vest was clearly oversized, he waved his hand and said, "it will tighten in the back," without checking or adjusting anything. It didn't. Then came the pants. He handed over a smaller size without even looking and said, "here, put these on." Those were extremely tight -- so tight it made no sense that one size difference went from comically large to unwearable. Joe insisted, "this is the best we can do," and said he would order that tight size. We left feeling frustrated and, more importantly, not confident at all that Joe had ordered the correct pants or that he had even tried to find a proper fit. We also didn't believe there were no alternative pant options, so we went to the King of Prussia location for a second opinion. Thank goodness we did. The KOP team immediately confirmed there were other options. They found a much better-fitting pant style, ordered the correct size, replaced the vest, and even altered the jacket sleeves so everything fit properly. They also discovered that Joe hadn't even ordered the smaller size he claimed -- he had reordered the same oversized pants we had tried on that day. And those incorrect pants wouldn't have arrived until Thursday before our wedding, leaving no time to fix anything. Meanwhile, KOP was able to get the correct items in by Tuesday, giving us plenty of time to ensure everything was perfect for the groom. We later returned to the Collegeville store to speak with a manager. To h cisredit, he apologized and openly admittedhe was not surprised by Joe's behavior. While I appreciated his honesty, it was still shocking to hear and didn't make the experience any less frustrating. Overall, our experience at the Collegeville location was unprofessional, careless, and stressful -- especially considering this was all happening the weekend before our wedding. I'm disgusted by how poorly everything was handled. If we hadn't trusted our instincts and gone to KOP, the groom's tux would have been a disaster. We will not be returning to the Collegeville location, and I strongly recommend anyone needing a tux rental go elsewhere.

Conner to the rescue! My five star rating is entirely due to the service I experienced with Conner…read morewho made a bad experience a great one. I recently went here to rent a tuxedo. The first visit I had a young lady helping me who was trying to help several other people but was also very interested in her phone at the same time. I don't have a reason to rent a tux very often and I wanted the sizing to be right so I would look sharp, but I was pretty nervous with the level of customer service. As I was checking out, one of the customers my rep was helping bailed from the store, stating "I need some attention to detail." I could relate, and mentioned it to a young man named Conner who was ringing me up. Conner stopped the transaction to understand what has transpired, and apologized for the situation. He asked me to come back the following evening when it was slower and said he would make sure everything was right. I did...and he did. It seems nearly every single measurement the first rep took was off. Some were way off, like I would have had extreme high water pants, for example. Conner also helped me understand the tux styles and make the right choice. The other rep was so confusing in this and I just went along with what she said was clearly the right pick. It wasn't. My point in all of this is Conner saved the day and the experience. The tux fit great. the price was competitive. Yes, I had to invest more time here but I knew Conner was going to go the extra mile...even though he didn't have to. He is one of those employees the companies should absolutely treasure and advance. You can tell he loves what he does and that he really cares about the customer. This experience has put Jos A Bank on my radar for other clothing needs and I will be back as long as I know I will see Conner's smiling face when I go there.

Had an emergency. Needed to buy a suit on our way to the airport. Stopped in, bought a suit, shirt,…read moresocks, had pants hemmed, and were out and on the road in 28 minutes!! How's that for AMAZING service! So grateful! Thanks so much!

My son recently got married and had the wedding party order their tuxes from men's warehouse. The…read morePottstown location was the worse. Werewolf guy at the front desk has no personality. He was rude and short to my other son who flew in from Spain for the event. The tuxedos for the entire wedding party of 7 had issues. Mine had one sleeve longer than the other, pants didn't fit properly, buttons fell off the jackets. At the tune of $252.00 per rental it's a disgrace that the men's warehouse customer survey I filled out after the event has not been addressed. I was looking forward to buying clothing at the store but that has changed. Very disappointing. I would give less than 1 star if possible.

This place just can't get good help. I went to king of Prussia I was in the market to buy a suit…read moresome dress pants and dress shirts and a pair of jeans. I tried to get someone to help me but it was like being in Home Depot when the employees run and hide from you. One guy never looked up from his phone. So I left and went to the collegeville location and this guy was eager to help but just kept bullshitting me about sizes and obviously just wanted to sell me anything. He even told me the pair of jeans I like to wear was discontinued but I was able to order them online. I guess with help like this and honestly horrible selections in clothes, it's any time now we will be seeing a going out of business sale. I always liked this place too.

Went in nearly two weeks ago and bought two suits, vest and shirts. Told the salespeople I had an…read moreevent and they gave me a date the day prior to the event as when they would be finished. I insisted they understood that I had to have these suits back on this stated date. Today, the day prior, I called to check on status as directed to by a very nice salesperson to find out that they couldn't find the suits. I gave Michael all of my information and explained that not only did I have a planned and paid for event to attend but sadly I now had to attend a funeral. Michael promised to return my call. It never happened. I waited all day and finally had to call back. I spoke to Alisha ( I hope I spelled that right) who already knew of my predicament and said they had been looking for them. She put me on hold for 3 minutes and returned saying she had found the suits right where they were supposed to be. They were not complete yet. I tried to be as composed as possible and Alisha was very gracious and helpful but I was losing my stuff. She asked which suit would I need the most and I would possibly have to wait for the other. Here's the deal. This is not a custom store, I get it. It's a store that had my suits for two weeks and did nothing with them. Then couldn't call me back to tell me. Advice? Go to a custom shop. Brooks Brothers maybe. You might only get one suiy but I know they will live up to the hype. Don't bother with this store. Aside from Alisha they are horrible. In all areas of retail. I'll update tomorrow if the suit looks bad, poor tailoring or not finished. I won't promise that I'll be as nice as I was today. Can I give negative stars?

Always on point with everything. Great selection. The employees know what they are doing and always…read moreget it right!

Terribly overpriced. I get having a standard that you want to uphold but 135$ for a tie is…read moreludicrous. Go to men's Wearhouse, same ties for 40-50$.