I just stopped in to pick up an outfit for a wedding shower. The sign by the front door said were…read moreclosed for a private event and the two ladies by the front door didn't beckon me in. It would have been nice if they updated their fb page with this information so I didn't drag my infant out for nothing! Not quite the boutique experience... As of 10/6 - Elena, the owner, reached out to me to apologize for my experience which I greatly appreciated. She also gave me her upcoming hours and offered a 50% discount on any dress and offered to make the visit as comfortable as possible for me and my baby. Overall, she went above and beyond in rectifying the situation and I can't wait to go in and do some shopping! Though I haven't been able to get there again, I didn't want to wait any longer to update my review.

From the owner: Scout & Molly's is where today's transcending woman goes to find that special little something…read morethat'll fit just right. Our boutiques are merchandised with a simple rule in mind: "No style fits all," which is why maintaining individuality while dressed in the latest trends, is a necessity for all of our customers. Dressed in chic décor, our locations are home to your favorite designers and unique finds that are sure to produce both confidence and compliments. Whether you're shopping for loungewear, business-casual separates, cocktail attire or accessories that "pop", our Style Scouts are readily available to provide suggestions and help. Be sure to follow our location on Facebook and Instagram to stay up-to-date on new styles, seasonal announcements, specials, deals and outfit ideas.

Best service I have had in such a long time! Lauren, Laurel and Amanda jumped to pull together a…read morelast minute outfit for me. I am from out of town but will go back and shop whenever I am in town. They made my week!

Posh is my favorite boutique to shop at on the entire Main Line. What makes this Malvern store…read moreexceptional is the personal touch of all the stylists at Posh. I could be running in for a pair of jeans or a dress for a cocktail party, and the women at Posh are able to pull pieces for me, style with shoes & jewelry and have me out the door in 30 minutes if needed. Or I could spend the entire afternoon there, putting together some great pieces for a fabulous vacation. I always feel special and great about myself after leaving. I appreciate the honest opinion all the stylist give, directing me towards clothes that flatter my figure.

Receptionist in store was very welcoming and friendly. However, the saleswomen she assigned me to…read morewhose name was Nina was not only rude but downright ignorant! Never said Hello immediately asked how much I wanted to spend (I guess I didn't look good enough to shop there). She actually, made me feel like she was annoyed that she had to wait on me. As far as I am concerned the few rag dresses, she showed me were very overpriced, I've seen nicer in Macy's. Unprofessional and no way to treat potential customers

I went here 8/24 with my mom and mother in law for a consultation to find my dress. Everyone here…read morewas amazing and supportive and just all around very sweet. They were able to accommodate my budget and style.

This shop - with the BEST NAME EVER - is located in the "town square" of Malvern. To clarify,…read moreMalvern doesn't actually have a town square but where I'm describing is the strip mall with the WaWa, the butcher and Anthony's Pizza - which may as well be the town square! If you love browsing around the boutique shops of Chestnut Hill and Manyunk, we have a tiny taste of those places without the traffic and the prices right here in Malvern. I suggest if you are looking for a gift for a special friend, sister, mom, aunt or any feminine-type, try here first. You will find scarves, hats, candles, soap, girlie gadgets (don't go to the gutter here) like light-up pill boxes and calling card cases and jewelry, just to name a few of the types of selections. I have been in there 3 times now (of the 3 trips I made purchases twice) and the store staff is very friendly in a won't-follow-you-around the store kind of way but will be helpful if you have a question or express interest in a particular product. Not pushy at all.

From the owner: Something special for you and others-clothing, gifts and accessories for women who dare to be…read moredifferent! Visit us in downtown Malvern, Pa.

I recently went into Loft after not shopping there for a while. I was pleasantly surprised by the…read morestyle and selection of clothes and ended up trying on quite a bit. The salespeople were incredibly friendly and helpful and went out of their way to help me find items I was looking for. I really appreciated this customer service. They were also having a great sale! I think their styles and designs have really improved lately and I would definitely go back here.

Attention District Manger: Customer service has been declining in the Paoli, PA location over the…read morelast few years. Recently, I was in the store and no one greeted me. One associate was texting behind a fixture near the stock room in the back of the store and she didn't look up as I walked by. I approached another associate to request help. She was friendly and seemed to be willing to help me find what I was looking for. I told I would go ahead and start trying things on in the fitting room while she was looking for the item I asked her about. Having spent many years working in retail myself, I expected the associate to come back with with the item in my size or to let me know that she couldn't find and offer an alternative option. She never came to the fitting room, so I came out and found her on the floor. She then told me that she didn't have my size. I decided not to make a purchase because of the poor customer service. I like the brand and will continue to shop at the Loft, but I enjoy online shopping rather than visiting the Paoli, PA store.

I bought a beautiful dress here. The staff was friendly and knowledgeable. They also had a nice…read moreselection of both dresses and accessories.

I bought an expensive sweater in this store and after just one wearing it was covered in "pulls"…read more They only offered me a 40.00 gift card. Do not waste your money.

I love Kramer Drive! It is my go to place for employee gifts and unique holiday items. I have…read morepurchased many items for my grandchildren as well. I always find adorable gifts that I have not seen anywhere else. The trendy clothes are a great add on, A very special place with amazing owners and friendly and helpful staff. Trish Larsen

Love this store! Little of everything, great customer service, lots of Philly fan gear to choose…read morefrom - apparel, cocktail napkins, notecards, baby gifts. Well stocked and merchandised. Check it out!!

Very nice store and the woman who assisted me was so kind and professional. As a man who has taken…read moremore steps throughout the years to transition into a female I needed a new set of breastforms and had my old set for nearly 4 years. To be treated so respectfully and allow me to try on a few pairs to see what I liked was great. She asked if my current pair had nipples and I said yes and preferred that. She asked my size and I said I wore a B cup and a C cup just felt too big and too perfect and I liked a B cup and felt more natural. She told me she really liked a certain brand and they were more natural and gave me a B and a C and told me to just try it. I tried each on and showed her and when I had the C cup on she said they honestly looked nice on me and weren't too big at all. I really liked them and told her I wanted the C cup.

Loved my experience shopping at Jay Ann's!!! Was concerned when Gie Gie's was gone but the staff…read morewas wonderful, caring and efficient!! I found everything I needed....and more!! Colors of bras I wanted they ordered and will drop ship to my home!! Everyone wore masks to keep their breast cancer clients safe!! Really appreciate and respect that practice!! Highly recommend Jay Ann Shops and their staff!!! The BEST!!

Friendly staff nice designer selections. Great location. High quality clean pieces.read more

I purchased a pair of earrings, $9 & purchased 4 things almost $100 - there are signs that say no…read morereturns but I brought in the earrings for a credit since the wire through the ear were rusted. When I showed them I was told no returns/exchanges. OK my fault for not looking more closely. I was offered a 5% credit HOWEVER, WHY were the earrings PURCHASED TO BEGIN WITH?? So, shoppers beware & check out everything before. Seems like quality isn't a given.

Lovely selection of items for sale in the store, but from my experience as a consignor, I can't…read moregive a good rating. First off, their website desperately needs to be updated to provide accurate information--they only consign by appointment and you need to call them for the appointment. This information is not on the website, nor are details such as how many items they will accept for inspection, how the items need to be presented and specific consignment guidelines (such as item conditions, labels accepted, etc). This is misleading, and their current policy has been in place for quite awhile now (based on a visit to the store over a year ago). Glad I called to verify, as I thought the "walk-in" policy was new. I gathered my items, making sure everything was clean and on hangers, and went to the shop on my appointed day. While they inspected my items, I was invited to browse the store. I noted the pricing on several items, and overall, I felt that many of the items were overpriced for what is basically an upscale thrift shop. The upside is that I only waited a relatively short time to see what they would accept. Out of 23 items, they accepted 6. And two of these items were mid-level designer handbags in very good condition. I was offered what I felt was an insultingly low amount of money for the items, or store credit. They offered some rationale, some of which was fair, but much, from my view (such as the condition of the bags) was not. Bottom line, they want items in new or pristine condition. However, while browsing, I saw things that clearly were not in that state. In the end, I know I could have walked out without leaving the items, but I opted to accept the offer, not because I felt it was fair, but mainly due to personal logistics (downsizing). Given the pricing I saw on what was for sale, I kind of felt ripped off and taken advantage of. I'm not new to consigning, but I thought I'd try someplace different this time around. From my experience, there are other shops in the area that are easier to deal with (in as much as communicating their consignment policies) and offer a better return to sellers on their items. Note to the management: Please consider those who patronize and consign to your shop and update your website (it's really not that hard to do) OR honor the walk-in policy that is currently posted.

I cannot remember a time that I have been so insulted. A few weeks ago, I took a few clothes to…read moreFashion Xchange, and the owner (?) told me that they require 20 or more items at a time. She also said that she wouldn't accept summer clothes, just fall/winter. I went home and went through my closets. I retired recently from a new home sales position and have dresses, skirts, and pants that I knew I would no longer wear. I just went back and waited while the owner helped another person. While waiting, I saw and bought a pendant. The owner then came out, said she had gone through all of my clothes and would only accept a couple of items. She told me that my clothes were "not what her clientele were looking for". I paid more for the pendant than I got for the few items she accepted.