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    Talbots

    3.1 (7 reviews)

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    1 year ago

    The staff at Talbots in Paoli is extremely helpful & friendly. Always enjoy shopping there.

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    2 years ago

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    8 years ago

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    9 years ago

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    The Van Cleve Collection

    The Van Cleve Collection

    2.4(10 reviews)
    0.2 mi
    $$$$

    Moms and I, while Mother of the Bride dress shopping at the VanCleve...it's two little houses --…read moreone with wedding stuff (we didn't go in) and one with general women's wear on one floor and prom and mother of the bride stuff on the other floor. We went in and were told "just one minute" which turned into 15 while we poked around in the dowdy room...and then we got taken into the better area and shown around. We found a few things to try on-- the woman seemed really unclear on what it is that we wanted even though I explained to her a few times- not square neck, preferably pants, detail in the top (mom liked beading). She tried on a bunch of stuff and the woman was a lot more hands on-- which I liked-- in the last dress, she walked her out to the three-way mirror and crouched down behind her, holding all the excess fabric back so that mom could see what the dress would look like if it were fitted. Then, this seems to be a problem on the main line, some woman comes in and they know each other and they get to chatting and it's *all* I can do to get them to stop talking about pilates or whatever and help us out...we're in our last dress, we like it, we have questions. I know you're only working because you're bored-- but close the deal. Overall it was fine and the selection was actually pretty good...but I've had much better service elsewhere.

    Receptionist in store was very welcoming and friendly. However, the saleswomen she assigned me to…read morewhose name was Nina was not only rude but downright ignorant! Never said Hello immediately asked how much I wanted to spend (I guess I didn't look good enough to shop there). She actually, made me feel like she was annoyed that she had to wait on me. As far as I am concerned the few rag dresses, she showed me were very overpriced, I've seen nicer in Macy's. Unprofessional and no way to treat potential customers

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    The Van Cleve Collection
    The Van Cleve Collection - Belt detail.

    Belt detail.

    The Van Cleve Collection - Beaded belt detail. Gorgeous.

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    Beaded belt detail. Gorgeous.

    Chico's

    Chico's

    4.5(2 reviews)
    0.0 mi
    $$

    Many years ago we would poke fun at my aunt (who is now 82, and looks way younger) for shopping at…read moreChico's (she loved and still loves it). Who knew that 20-some years later, I too, would succumb to the Chico. I got a very nice blouse for $29 (Marked down from $39.50) from Maryellen who has worked there (at the Paoli location) for 14 years, is extremely patient and puts up with lots of picky older ladies. One lady even brought her little yappy dog into the store (cute dog - but please be quiet!!!). Definitely an older crowd but some nice and comfy casual wear.

    This is a wonderful and amazing store! Four years ago, was the first time I had ever been to a…read moreChicos. I had admired a blouse that a friend was wearing and she told me how they had 'travel' clothing that didn't need ironing, was stylish and mix and match. I work from home, but when I travel, it is always business related, so I needed good business casual. I have body-image issues, so I generally walk in to clothing stores, try a few things on and leave (in despair). When I got there, I was shown what I was looking for and from my dressing room was assisted in finding alternate styles that were more flattering, etc. I believe that her name was Joan and she pretty much not only guided me to finding me an entire wardrobe, but accessorized me. I spent over $500 and still have every piece of clothing and accessory. I would never have done that without help, trying on styles that I wouldn't have considered (because I tend to stick with what I know). I go back every other year and only when I don't have kids with me. I had gone to the one in Delaware (tax free shopping), but I didn't find the personal service that I got at the Paoli store. Not bad, just impersonal.

    Accent On Design

    Accent On Design

    4.0(1 review)
    0.1 mi

    I am a helpless man when it comes to shopping for my woman. No matter how long the relationship I…read moream clueless, like most men, about anything to do with understanding anything. The feminine mystique is a mystery to me. So I met this girl in the mens bathroom of a train station...long story...but i knew when I saw her on the floor covered in what I thought was her vomit...but turns out to be someone else's...this girl is special. Very special. For our one week anniversary I decided to do something special...she hated it and unfortunately you can't return used items to that kind of store. Our one month anniversary she was stricken with trichinosis from my romantic dinner I prepared... ...for Christmas I decided that I would not fail. So I was collecting cans on the side of the road when someone drove by and threw an old toaster at me and hit me right in the head. When I came through I stood up and saw "Accent on Design." I went in and I was impressed by the selection of new and gently worn clothing, mostly gently worn, and their amazing selection of vintage costume jewelery. I bought a pair of earrings and a necklace for my special lady. Something that was beautiful, affordable, original, and not easily pawned to buy cans of keyboard cleaner...another long story. She loved the pieces and was very happy to know that this wasn't just some mass produced pieces that anyone can get at a department store. I have even been back for another set of earrings. The ladies who work at the store are great! They give good advice, they are very helpful and really make you want to come back. The only loss of a star is that I would like to see more jewelery and accessories. Great selection of clothes, but not enough accessories.

    LOFT

    LOFT

    3.2(5 reviews)
    0.1 mi
    $$

    I recently went into Loft after not shopping there for a while. I was pleasantly surprised by the…read morestyle and selection of clothes and ended up trying on quite a bit. The salespeople were incredibly friendly and helpful and went out of their way to help me find items I was looking for. I really appreciated this customer service. They were also having a great sale! I think their styles and designs have really improved lately and I would definitely go back here.

    Attention District Manger: Customer service has been declining in the Paoli, PA location over the…read morelast few years. Recently, I was in the store and no one greeted me. One associate was texting behind a fixture near the stock room in the back of the store and she didn't look up as I walked by. I approached another associate to request help. She was friendly and seemed to be willing to help me find what I was looking for. I told I would go ahead and start trying things on in the fitting room while she was looking for the item I asked her about. Having spent many years working in retail myself, I expected the associate to come back with with the item in my size or to let me know that she couldn't find and offer an alternative option. She never came to the fitting room, so I came out and found her on the floor. She then told me that she didn't have my size. I decided not to make a purchase because of the poor customer service. I like the brand and will continue to shop at the Loft, but I enjoy online shopping rather than visiting the Paoli, PA store.

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    LOFT

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    Talbots - fashion - Updated September 2026

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