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    Most Outstanding Movers

    4.1 (11 reviews)
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    5 years ago

    Moving services outstanding and reliable, careful and respectful ....on time and property left in great condition while moving everything

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    Review Highlights - Most Outstanding Movers

    Not only were Don and his 2 employees Poppy and Billy very courteous, but also hard working and careful with all items moved.

    Mentioned in 4 reviews

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    Intense Movers - Furniture/clothes/boxes/Mattress/couches/Speakers/TV

    Intense Movers

    (957 reviews)

    Clinton Hill, Bedford Stuyvesant

    So glad that I went with Intense Movers instead of some of the other more well-known companies…read more They were punctual, crew size was just right for a quick and efficient move, and their captain Lane was extremely friendly and professional. For reference, Intense Movers moved me from a 1 bedroom 4th floor walk-up to a 2 bedroom over 100 blocks away. They showed up promptly at 9am and were done by 1pm. None of my property was damaged and they left no mess behind. Also, it's great to support small and local businesses whenever possible. Highly recommend.

    I chose Intense Movers for my move because everyone on Reddit raved about them. I wish I hadn't…read morelistened to them. I did think it was a bit strange that everything was done via email and there's really no other way of contacting them. That said, they were extremely responsive to email, which was fine. The movers themselves were personable and worked efficiently throughout the process, which I appreciated. Beyond that - there were issues. Firstly, the team arrived about 20 minutes late. I did appreciate the heads-up text, but on one of the most stressful days of your life, it's worth noting - especially as it was early in the morning. More importantly, I was under the impression that loading the truck was part of the service I hired Intense Movers to provide. Nope. Instead, that responsibility was completely handed off to my partner, who stayed with the truck while the movers brought items down for him to load. There was no discussion about this. In fact, it was initially suggested that I use only 2 movers but I requested another to be more efficient. I didn't realize that they assumed my partner was an unpaid 4th. Items with "this side up" stickers were completely disregarded. They brought everything down however they wanted to and handed them off to my partner however was most convenient for them. Also, a couple of guys who were not part of the moving team entered my apartment unannounced, to say hello to the movers. They did not clearly identify themselves, though it seemed like they may have been affiliated with the company. Regardless, having strangers invite themselves into my apartment during the move was pretty inappropriate. Lastly, when it came time for payment, you can only pay by cash or Zelle - which, to me, is sketchy AF. I had planned to send it via Zelle to their company account as instructed. However, the lead mover was insistent that I send the payment directly to him instead, saying he needed to pay his workers immediately. He was so insistent about it that it made me feel really uneasy. In the end, if I could do it all over - I definitely would have chosen someone else who was more professional.

    VIP Moving and Storage Worldwide - Antique baby rocking chair with splintered wood pieces.  Placed in baby's room and my son cut his finger

    VIP Moving and Storage Worldwide

    (2 reviews)

    SCAM! Do NOT use! BBB Complaint has been FILED!…read more We moved from NJ to NC in March & used VIP. Such a nightmare! We used other movers in the past & had great experiences, so I was shocked by VIP's lack of professionalism. They lied, demanded more money, misplaced parts of our furniture, & damaged many items. It is now August & I STILL have not been paid for hundreds of dollars worth of damaged items. We wanted a flat rate for loading, storing our items, & delivering them to our new house in NC. Diego came to our house to quote us a flat rate price. We agreed on a moving date & paid the deposit. On moving day VIP arrived 2 hours late for pick up; not a good first impression. After loading, Diego said there were more items than they thought & we had to pay more money. I couldn't believe it! There were less items in the house than when he came for the quote because I sold stuff before the move. VIP mentions on their website, voicemail, & when scheduling that they offer flat rate moves. This is a LIE! They made us pay hundreds more the day of our move. Drop off was scheduled for 5/8 at 8 AM. My husband took the day off from work. They never said the drop off date could shift after it was scheduled. On 5/7, Diego called & said drop off was no longer on 5/8. They loaded 2 moves on the truck & the people scheduled for 5/7 weren't available, so now their move was on 5/8. Since our stuff was blocked in by their move, they couldn't deliver our items till 5/9 at 8 AM. Instead of being apologetic, Mark gave attitude & said drop offs had a 5 day window. This was NOT advertised! At noon on 5/9 -still no movers- Diego called & now the movers would be there by 3. At 3 PM Mark said they would be there by 5. At 5 PM they said just another 30 mins. At 630 PM, 32.5 hours late, the truck pulled in. Mind you I have a baby that goes to sleep at 7 PM! When they finally arrived, it became clear that what we were told was a LIE. First, the truck came fully loaded. It was so full that they strapped MY BRAND NEW MATTRESS, large artwork, & cargo dolly to the outside of the truck. Our mattress was covered in dirt. Our artwork had puncture holes. There was never another move on this truck, so the delay from Mon to Tues was a total fabrication. Of the 3 movers, only 1 spoke some English. Communication was nearly impossible, a lot was lost in translation, so boxes (though color coded) were placed in the wrong rooms & in the most precarious way possible (giant boxes stacked on smaller boxes). I also noticed large items, wrapped by VIP, that were damaged. This included our Tv, brand new carpet cleaner, side table, lamp, decorative suitcase, antique baby rocking chair, queen bed frame, etc. VIP said if they disassembled something they would reassemble it. They only reassembled our kitchen table. Everything else (crib, art tables, baby jumper, chaise lounge, etc.) was left strewn about with pieces missing. I have furniture missing legs currently. Also the baby rocking chair was broken exposing a sharp piece of wood. This was placed in my son's room without my knowledge & my baby cut his finger on the exposed edge. They finished near 11 PM & the English speaker made it obvious he expected a tip. We tipped on loading day & that was supposed to be split among all the movers. When my husband made it clear there was no extra tip, this guy started asking about some of our belongings, hinting that we could give him those as a tip instead. It was an extremely uncomfortable situation. When I told Mark about the damage there was no apology or accountability. He asked for pictures which I sent. Then he said I had to file a claim through their insurance which I did. Mark assured me that we would be reimbursed for the damages. Welp a few weeks ago, I received notice that the claim can't be completed because VIP won't authorize payment. So I called & emailed repeatedly. It has been weeks & VIP will not respond. I wish I had never used VIP. Mark is the king of excuses; will promise you the world but deliver a dumpster full of your broken possessions. Don't move with this joke of a company!

    Hiring this moving company has been our worst experience with our move. As I type these words Aug…read more 23rd my family still doesn't have all of our household and personal belongings (or an arrival date). We were supposed to have our things delivered by Aug. 3rd and we've. Been getting avoided and they've been non responsive to voicemails. We were manipulated to pay the balance (in good faith), under the assumption that all of our things were being delivered, only to receive a fraction of our belongings (damaged) delivered to us and the rest still in there possession in Jersey. Our 2 children started school and we were forced to re purchase things we already ordered for them so they could be prepared for school. Even after all of this my wife was immensely patient and understanding. But at this point we are taking it to the next level. Moving to a new home is supposed to be an exciting and enjoyable experience and hands down this has made our experience harder, unnecessarily expensive and emotionally draining. Bottom line they have breeched our contract, our money (that we paid in full) and our peace of mind. It's plenty of places to choose from don't choose VIP Moving & Storage Worldwide. Hopefully this save someone the headache we're going thru.

    Express Haulers Moving

    Express Haulers Moving

    (46 reviews)

    Express Haulers Moving company helped us with our local move this past week. I was very impressed!…read moreI probably sent about 6 requests for quote out to different companies and Lynn at Express Haulers was the first to call me within a minute of sending the request, and the only one persistently following up with me. I told every company that we have a small move as we had been moving things little by little by ourselves, only Lynn provided me with the lowest minimum hours and competitive pricing. When I said I would get back to her, I appreciated her persistence in following up. They estimated 2.5 hours of work and Carlos and his team did a great job efficiently moving things, only took 30 more minutes than they estimated. They also didn't have any hidden charge for wrapping material for couch etc. My husband at the receiving address said they were very careful with our newly renovated home, the floor, the wall etc as they moved and assembled furniture. After the move, the owner Diego himself reached out to check in and asked for feedback. As somebody running a business myself and working with business owners, I really appreciate how they run their business, the efficiency, the flexibility and the care. Will recommend them to anybody in my network who needs moving services.

    At the beginning, 10 days prior my move and the day before they wanted to re-schedule/cancel the…read moremove because they didn't have crew for my project. I wouldn't recommend this company at all. Diego chased me to do business with them but at the end he just was silenced. It was a nightmare but I hired another company and my project was successful.

    Most Outstanding Movers - movers - Updated July 2026

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