Had issues upon my move in. My property manager called me back and apologized and things are…read moregetting resolved. They could be faster at getting back to me and letting me know about the requested repairs. Update: changing to five stars bc the service has been outstanding. With a few hours of a service request, a professional technician has been sent out to make the repairs. Couldn't be happier.

They are the worst! $1900 deposit, $345 return! Grass cut, they waited 3 weeks to inspect the…read morehouse! That's crazy, and they said I didn't cut the grass. Other charges were bogus! They said do not have the carpet cleaned and then they charge me over $300 to clean the carpet! Doorbell ring was scheduled to be removed and they charged me to remove the ring!!! It's so much more. If possible, use any other company but them. I went to the office and no one would speak to me about my concerns. I was told I'd have to make an appointment. That's crazy, when I could see them talking and laughing in the office. Stay away from them!!! They stole my money.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

What's the point of hiring a property manager if I'm still doing half the work? I had to get…read moreinvolved with the renters several times because CloverLeaf's communication was so bad. I was basically managing things myself while paying them to do nothing. First, they charged me $655 for "make ready cleaning" before the tenants even moved in. But I had already paid a professional to clean the place -- including the grout -- so it was already spotless. When I finally got the property back? Brown grout and chicken bones under the dishwasher. Total mess. While they were managing, they had no problem hitting me with big bills -- $403 for a lock change, $350 for a thermostat, $280 for AC work, $297 for dryer repairs, $223 for smoke detectors. Premium prices for everything. But when it came time to cover repairs after move-out? They offered an amount that won't even cover a service call, let alone a new fan from Costco and installation. So now I'm paying hundreds out of pocket while they pocketed all their management fees. Their communication? Awful. My tenants went over a week without a working fridge before CloverLeaf even told me -- I had to order the replacement myself. When the property was vacated, the electricity got disconnected with zero coordination, leaving me scrambling while my son was trying to move his things in. Their response? "We sent an email." If I have to chase you for updates and still end up in emergencies, your communication is worthless. They're happy to take your money at premium rates. But the moment they have to protect your property or actually communicate? Silence and pocket change. Do not trust this company. Look elsewhere.

Cloverleaf property management makes things so easy. I was looking for a property to rent. I am…read morefrom out of state. Cloverleaf made everything so simple. They scheduled a walk-through prepared the lease and explained everything so well that we were able to lease our house within the span of 3 to 4 days. Definitely recommend!

I have had an excellent experience with Birdy Properties since 2012…read more I needed to relocate to another state and needed a property manager to handle my property as a rental. They found a tenant for me who turned out to be my only tenant until 2019. Birdy handled everything in an exceptional professional manner. They leveraged technology to make the distance between me and my property irrelevant. I also appreciated the work provided by the maintenance team over the years. On top of that, they also sold my property this year! I highly recommend Birdy Properties.

Of 141 review 40 are 5 star which I suspect comes from business associates or employees. I have…read morenever been fleeced like this company has fleeced me. Because I respect my credit score I'm paying these ass clowns. The fact is I has a family emergency that I had to break the lease 3 months into it. paid the rent until the place was leased again. And was fine with them keeping the deposit. But they wanted more! They created false invoices and said they paid $120 dollars to have the lawn mowed once. They created false invoice and reported they paid $ 260 for carpet cleaning we we're in two of the 4 bedrooms for 3 months the other two were empty. They also created a false invoice for $230 dollar for cleaning. Which we left the house spotless. DO NOT DO BUSINESS WITH THIS LESS COMPANY!!!!!!!

Jeana Lacy took the time to show me a house at 155 N Josephine Tobin Dr. She was prompt,…read moreprofessional, and patient! Not only did she allow me time to view the home for as long as I needed, but she continued to follow up with communication with me until the day I was approved! That's customer service at it's finest!! If Jeana was the only contact I experienced at Red Wagon Properties it would have been all I needed to be a happy customer!

My experience with Red Wagon Properties was frustrating from the beginning of the lease through the…read morefinal security-deposit accounting. Communication and property oversight were consistently two of the biggest problems. At move-in, I raised concerns about the cleanliness and condition of the property, and Red Wagon sent cleaners out multiple times. Even after that, the home was still not in a condition I considered properly cleaned, and I ultimately cleaned portions of the property myself. What bothered me most about that process was that the burden seemed to fall on me, as the incoming tenant, to determine whether the home had been properly cleaned and then repeatedly contact the cleaning service if it had not. In my view, that should be part of the property management company's responsibility between tenants. A rental company should verify that a property is actually ready for occupancy before turning it over, rather than relying on the new tenant to identify deficiencies and coordinate repeated cleaning attempts. That made the move-out process especially frustrating. In my opinion, I left the home in significantly better condition than it was in when I received it, yet I was still faced with additional cleaning-related deductions and had to repeatedly challenge the accounting to understand what I was actually being charged for. I also did not find the experience particularly military-friendly. As an active-duty servicemember relocating due to military obligations, I was no longer in the San Antonio area while trying to resolve these issues. The amount of resistance, repeated follow-up, and lack of clear documentation made it feel as though my being out of town was working against me. I cannot speak to their intent, but from my perspective it felt like they were counting on me not being local enough to continue challenging questionable charges. My first month's rent was prorated based on my move-in date, but when I moved out, I was charged the full final month rather than having the final month prorated based on my move-out date. Military renters in particular should read the lease carefully and keep detailed records of all move-in and move-out conditions, payments, and charges. The move-out process was the most disappointing part. My security-deposit statement included several deductions that required repeated follow-up to understand and reconcile. I repeatedly requested supporting documentation and was told that the tenant statement itself served as the "invoice record." After I continued questioning the accounting, Red Wagon ultimately reversed the entire pest-control deduction and later acknowledged that part of the amount originally listed simply as "carpet cleaning" was actually for carpet stretching and should not have been charged to me. That information was not apparent from the original accounting. Had I simply accepted their first statement without questioning it, I would have lost money on charges they later acknowledged were not properly attributable to me. I appreciate that some charges were eventually corrected, but it should not have required this much effort to obtain an accurate accounting of a security deposit. The repeated revisions, difficulty obtaining underlying documentation, poor communication, lack of attentiveness to property condition between tenants, and overall handling of my military relocation left me with very little confidence in their management practices. Based on my experience, I would not rent through Red Wagon Properties again. My biggest concerns were communication, transparency and accuracy of move-out charges, attentiveness to the property, treatment of a military tenant relocating out of the area, and the amount of effort required to get errors in the final accounting corrected.

Patty Gonzalez took care of me as I sold my home while traveling. She was patient and worked with…read moreme on any problem that came up. Thanks Patty!

I was transferred out of town for work for a few years and decided to rent my home here in San…read moreAntonio and I absolutely regret it. They pick the first tenant that applies not necessarily the best one and then charged a percentage (about $200) for just processing payments. On top of that they always side with the renter, every thing was considered "wear and tear" to them. When the tenants left they had scratched up our floors and dented our gutters in the front of the house, broke one of the plantation shutters. We were charged like $300 for house cleaning but when we got there it was grimey and it looks like they just did a mediocre job overall. They don't actually check the work of the third party vendors they hire. It's so darn annoying that you trust these people with managing a home but it was just a heartache overall. On top of the "management fee" they'll charge an extra amount to do inspections. I figured all that would be included with their fees. ‍

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

Do not sign a lease with these people…read more They demanded replacement keys from tenants after misplacing the keys to every unit in my building. They harass us over made-up infractions to collect fines. They knock like cops when they come by, and they come by all the time. You will be miserable if you sign a lease with Real Property Management Alamo.

Haven't even leased a property yet and Can't manage to get ahold of anyone they are extremely…read moreunprofessional Can't get anyone on the phone and When i did manage to speak to someone they were extremely rude Don't even waste your time here..

Moved in Easter weekend 2025. The water was never turned on. The walls were patch painted. Color…read moredoesn't match color of wall or ceiling for that matter. Week one- mold found in pantry, bathroom downstairs over flowed. Week 2- bathrooms upstairs got stopped. Causing backup and leaking to kitchen ceiling. Ceiling fell down. We're 3 months in and still have issues. Electical , plumbing, etc. No one responds. I have to call everyday to get update. Property manager Ashley makes excuses and doesn't follow through like she says she will. It's been a nightmare. It's affected my work as when you call Customer Service all they tell you is "I am so sorry, my deepest apologies... " but have no way of helping you because all they can do is take on your message and pass it on to the property manager that doesn't do anything. When I have asked repeatedly for a supervisor of the property manager to call me it has been over a month and no one has responded to me. I keep having to be at home for these contractors that have no idea what the last contractor did because they keep changing who is coming over to do the work. Most unprofessional and incompetent company to date. BEWARE. DO NOT RENT from them. They don't care this house was not ready to be moved in and now we are stuck. AGAIN DARWIN PROPERTIES WORST EXPERIENCE EVER. IF I COULD GIVE THEM ZERO STARS I WOULD'VE, BUT THERE IS NO SUCH THING THEY DON'T EVEN DESERVE ONE STAR.

Caution! They will charge you x3 when lease is over and when breaking lease and keep your deposit…read moreno matter what. They will also give you bad credit if you don't pay.

I've been renting with Hendricks since June 2025, and honestly, this has been one of the smoothest…read morerental experiences I've ever had. From the very start, everything was clear: listings had all the info upfront, fees and policies were explained, and the onboarding process was fast and communicative. The tenant portal is a game-changer -- I can pay rent, track every dollar, and submit maintenance requests all in one place. Yes, there's a small fee for paying online, but the transparency and convenience are worth it. Even little things, like showing exactly how my prepaid rent is allocated (rent, water, pet fees, concierge, etc.), give me confidence that nothing's hidden. Hendricks also does semi-annual inspections of all their units -- not just tied to your move-in date. Mine happened only a few months in, and I was lucky enough to get Bret. He was professional, clear, and solved a small issue on the spot. On top of that, he took a moment to connect personally -- turns out he's been to my family's restaurant, McMillan's BBQ! It was such a warm, genuine interaction that I ended up telling my family and friends about it afterward. Bottom line: every single person I've interacted with at Hendricks has been kind, professional, and responsive. Renting isn't always this seamless, but Hendricks really does stand out.

These people are slumlords. AVOID. AVOID. AVOID…read more Please read this review before you consider working with them. Having rented from several of the different companies in San Antonio, I'm telling you: these people are the worst I've rented with, bar none. Don't lured in by the reviews on google or the prices. They have absolutely massaged their google reviews for visibility, and you cannot trust a single one of these positive reviews. They were specifically If you want a more honest review of them, look at yelp. They lease out places that have had the "landlord special", eg, a single coat of paint and no other repairs performed. There are holes in the drywall and ceiling, there are gaps in the windows and doors that let air out. Your electricity bill will be through the roof, even if it's a small property. They fill it with antiquated appliances that barely function. And getting them out to perform a repair on any of them is a nightmare in and of itself. Midway between the signing I had of a lease with them, they had originally signed me onto a 16 month lease, and then a few months later asked me to consider resigning it to a 12 month lease because they were inconvenienced by it, and apparently gave me the 16 month as an error. I agreed to help them for no real reason to do so. This alone was unprecedented - I've never once had an experience this unprofessional with a leasing company, where I get a request for a call (a call, mind you, not an email, because they wouldn't want a paper trail begging me to backtrack on a legal document I signed). The reasons given were simply "it will be easier for us to put it back on the market and we can make more money if they leave after 12 months rather than 16." That's IT. I agreed simply as a kind gesture, despite none of my repairs that I requested at move in having been requested yet, despite having no reason to do so entirely as an act of good faith as a tenant. Fast forward a few months, and their 1970s refrigerator (that came with the property, mind you) began to not function, and they refuse to repair it (even though they had already worked on it before at move in) because they copy-pasted a clause from another lease to mine and decided to save themselves a few dollars by "rules as written" declaration, despite that apparently not mattering when they signed my lease terms. They had the audacity to tell me "if you repair it yourself, you're free to take it with you when you move out," which has got to be the most insane response to a repair request I've ever seen. They are happy to bait-and-switch me on lease terms, but cannot be bothered to shill out 100 bucks to fix their asbestos-jockey atomic age refrigerator because of a single word in a lease that is clearly liquid to them and to absolutely no one else. The house is in laughably bad condition, and the only thing the company is good at is making it look decent enough to lure trusting rubes like me in before we can realize the slum they're really offering. I have given them a lot of rope, a lot of patience. I've tolerated a lot of unprofessional behavior from them. They take months to send anyone out for the repairs that they actually do end up covering, and very rarely do they ever fix it on the first attempt. They are sooner to nag you about a single blade of grass growing out of approved height on your lawn, or to switch up your lease terms on you without justification than they are to give a singular shit about your comfort and experience as their tenant. They will smile at you and give you the illusion of professionalism, but at the end of the day, they're scum, and you're only a dollar sign to them. Avoid at all costs.