The rental side of things is okay. A little quirky with having to do everything through the…read morewebsite and cell phone versus ever meeting anyone in person. The house has been pretty good overall and a decent value for the neighborhood. But the Maintenance Folks are absolutely the worst, with the worst customer service if you ever have any issues. They are rude, which is really the worst thing about them and they are in the least bit helpful. They are good at finding the least experienced and cheapest person to do a job if that is what you are looking for as a landlord, but as a tenant who pays on time and in full every month I expect things to get fixed and looked into a lot faster than these guys do.

This was the worst rental experience we've had in years. We only lived in this house for 5 months…read more(we had to break our lease after my husband's job moved us across the country, non-military). Communication is poor and is strictly email. If you call the office, they pretty much always say they'll leave someone a message, but hardly ever helped us directly with issues. Even when it came to the move-out process, there was constantly gaps. Originally we were told end of December asking about our security deposit that it would take 30 days to get that back (which it hadn't been yet), but then 45 days after move-out I reached out again (after being told I would get an update) that they keep the deposit until a new tenant was found. Okay, makes sense, but this wasn't communicated well the first time. After a few months of paying rent on two houses, I was denied my request of any sort of payment plan. We had to start taking out loans when a tenant wasn't found after 3 months. Finally, by month 4, a new tenant was secured. WELL, we were sent the move-out inspection and final bill, and were shocked to see how much was charged. They kept our security deposit and pro-rate rent to cover costs, and we still owed $1400. When looking at the breakdown, about $2300 was charged for paint "touch up". I have never seen a move out bill this incredibly high. We then filed for a dispute, and didn't hear anything for a week afterwards. When I reached out, I was told we didn't have proof that the price was wrong and that I had 10 days to submit some evidence. I submitted it same day, and then got no response again for 2 weeks. We now had to pay the bill to avoid collections. We have left feeling completely scammed. When we moved in, there was a massive hole in the fence that wasn't repaired for 1.5 weeks, and all we got was a $150 credit. We also had very old appliances that caused our CPS bill to skyrocket, and had to get those replaced. On top of the move-out fees, we feel so financially shot after this house (we've also been trying to save up for baby boy to arrive soon, but now hardly have savings thanks to this situation). I will not be recommending this company to anyone, as they have basically squeezed every penny out of us and were so unwilling to work with us in any way.

Our family just acquired some property in San Antonio through MR at the beginning of this year…read more Everyone there has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

The property management team is beyond horrible. My tenant had moved out and they didn't alert me-…read morethen they said they'd be able to fill it within the month. Four months later it was still vacant due to negligence on their responsibilities and I fired them. Cloverleaf PM has been so much better!

Cloverleaf property management makes things so easy. I was looking for a property to rent. I am…read morefrom out of state. Cloverleaf made everything so simple. They scheduled a walk-through prepared the lease and explained everything so well that we were able to lease our house within the span of 3 to 4 days. Definitely recommend!

Flora has been phenomenal to work with from the beginning up until now. She's patient, thorough,…read moreand reliant. I can rest assured that my property is in good hands thanks to her.

I have had an excellent experience with Birdy Properties since 2012…read more I needed to relocate to another state and needed a property manager to handle my property as a rental. They found a tenant for me who turned out to be my only tenant until 2019. Birdy handled everything in an exceptional professional manner. They leveraged technology to make the distance between me and my property irrelevant. I also appreciated the work provided by the maintenance team over the years. On top of that, they also sold my property this year! I highly recommend Birdy Properties.

PLEASE READ. Since they decided to delete my last review, i'll do it again to save anyone else. For…read morethe love of all things good, do NOT rent from this company. They absolutely will scam you out of your money. They will charge you or withhold your deposit for "damages" that were never there. This company took advantage of two young adults and MILITARY for that matter. Luckily, we had ALL the receipts This didn't age well, huh Birdy Properties?! We took them to small claims court and WON! This company is an absolute disgrace, save yourself the trouble, time, & money with disgusting people and a disgusting company.

Had a successful and great viewing through Red Wagon. They were quick to respond and very…read moreaccommodating.

Horrible! They lack communication, we paid for application fees and had to have our realtor get…read moreinvolved to communicate on our behalf.

I was transferred out of town for work for a few years and decided to rent my home here in San…read moreAntonio and I absolutely regret it. They pick the first tenant that applies not necessarily the best one and then charged a percentage (about $200) for just processing payments. On top of that they always side with the renter, every thing was considered "wear and tear" to them. When the tenants left they had scratched up our floors and dented our gutters in the front of the house, broke one of the plantation shutters. We were charged like $300 for house cleaning but when we got there it was grimey and it looks like they just did a mediocre job overall. They don't actually check the work of the third party vendors they hire. It's so darn annoying that you trust these people with managing a home but it was just a heartache overall. On top of the "management fee" they'll charge an extra amount to do inspections. I figured all that would be included with their fees. ‍

Liberty management in regards to property management comes off as very reputable, it asks for…read moreproperties to be handed over in immaculant condition in reference to home owners looking to rent out property. After researching company, I noticed that they all seem to be a part of a group  of realtors from the local San Antonio area, so they will look out for each other and could care less about the client in my humble opinion. Therefore, if you must take or seek legal services such as mediation, try to choose someone not in the real estate department. They will of course try to keep it in house, in what will benefit them. If you are a member of the military, I suggest filing grievance with housing section on military installation to see if any assistance is available. Then final recourse, if allowed, is to seek out an attorney because you better believe they have them. The way it worked for me is that you work with what seems to be a couple (spouses) real estate agents whom do all the transactions at the beginning of the rental process, then it gets passed over to one of the property managers in my case some unprofessional guy, this is the point where the issues begin but seem to never end. The guy never answers and when he returns calls if he ever does, comes off as if your bothering him to do his work. Upon the process of taking posession of my property, I noticed dog damage i.e. chewing on wooden pickets within the patio area and the cement fiber board on the house, to what he replied was normal wear and tear (really now)? I then noticed trash in yard, to which he replied that there was none, so I sent pictures, then the genius stated, wow that's alot of trash; his solution to me was for me to pick up trash and I'd be compensated, to which I replied, NO. I also noticed other damage, really to much to list here; I have not even seen the inside yet, so I am terrified at this point. Among other things he states it is upon the homeowner to repair damage that any normal person can see is not wear/tear and I agree some things are definitly on owner (normal/real wear & tear), he is quick to point out that judges seem to take the tenants side in any type of legal litigation in an effort to try to coerce a owner and the list goes on. Make sure to check recent reviews, when you check, click on newest so you can see the most up to date information and notice how Liberty is slowly but surely losing stars and if you read through some of the one star reviews, you'll see rudeness mentioned in quite a few, most in a negative fasion. When I looked up Liberty a year ago they had 4 1/2 stars, now 3 1/2 and I think rating wil keep going down. In my opinion they are just in it for the money, which is fine, since after all it is a business. However, they must not forget who the customer is, we hired you all not the other way around. If you read some comments from the employee's in reponse to customer reviews on GGL, it's mentioned that they fired homeowners/clients, seems like some employee's did not get a proper lesson in business fundamentals and this paints a picture of a toxic business model. The property manager I was assigned, is totally incompetent, rude and lazy amongst other things from my point of view and I believe he is the one that replied to many reviews. The real estate agents at the begining of the process also play a big part in this very shady business model by pretty much pushing all responsibility over to the property managers. Basically, it is a way of keeping  there hands clean and leaving the dirty work to the property managers, in a very unorganized type of business model, just my two cents. I bet this company will continue to lose credibility due to hiring people such as the one's mentioned in this review and the unethical business tactics they use. Please do yourself a favor and seek business elsewhere, I have before/after pictures of property and may post for all to see in case proof is needed, since pictures speak louder than words after all. (This just my personal opinion, as stated above, others may not agree for legal purposes)

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

Do not move here. The people in the office are rude and unprofessional and very hostile! The place…read morethey rent aren't worth spit on the ground 0/10 save your money find somewhere else. Trust I will be breaking my lease SOON do not give these people your hard earned money. sad business and everyone in that leasing office is sad as well #thankyou. And then try and slick take your money???? Like what?? The whole office is dumb and slow.

Hands down the worst property management company I've ever dealt with. Here are a few of the things…read moreI wish I knew: -Every 6 months- surprise walk through inspections of your home. They pick the date (you must comply regardless of schedules or they walk through without you present). -impossible to get ahold of anyone at the company. When you move out: -clean under the fridge (pull it all the way out and clean behind as well), they will charge you hundreds of dollars if you don't do this. -change your stove top burners (upwards of a hundred dollars for this if you don't). - document absolutely everything!! Cannot emphasize this enough, they will try to keep every cent of your deposit. -Andrea Matthew (Maintenance Manager)- is the worst human you will ever interact with. It's not you. Something is just wrong with her. Avoid this group at all cost. They don't care about their tenants.

Hands down the best experience I've had with a property management company! I have tried a few…read moreproperty management companies over the years but have been dissatisfied with almost all of them. Darwin has provided exceptional service and great value to me. I would recommend them if you own a property in any of the cities that they operate in.

Moved in Easter weekend 2025. The water was never turned on. The walls were patch painted. Color…read moredoesn't match color of wall or ceiling for that matter. Week one- mold found in pantry, bathroom downstairs over flowed. Week 2- bathrooms upstairs got stopped. Causing backup and leaking to kitchen ceiling. Ceiling fell down. We're 3 months in and still have issues. Electical , plumbing, etc. No one responds. I have to call everyday to get update. Property manager Ashley makes excuses and doesn't follow through like she says she will. It's been a nightmare. It's affected my work as when you call Customer Service all they tell you is "I am so sorry, my deepest apologies... " but have no way of helping you because all they can do is take on your message and pass it on to the property manager that doesn't do anything. When I have asked repeatedly for a supervisor of the property manager to call me it has been over a month and no one has responded to me. I keep having to be at home for these contractors that have no idea what the last contractor did because they keep changing who is coming over to do the work. Most unprofessional and incompetent company to date. BEWARE. DO NOT RENT from them. They don't care this house was not ready to be moved in and now we are stuck. AGAIN DARWIN PROPERTIES WORST EXPERIENCE EVER. IF I COULD GIVE THEM ZERO STARS I WOULD'VE, BUT THERE IS NO SUCH THING THEY DON'T EVEN DESERVE ONE STAR.

I've been renting with Hendricks since June 2025, and honestly, this has been one of the smoothest…read morerental experiences I've ever had. From the very start, everything was clear: listings had all the info upfront, fees and policies were explained, and the onboarding process was fast and communicative. The tenant portal is a game-changer -- I can pay rent, track every dollar, and submit maintenance requests all in one place. Yes, there's a small fee for paying online, but the transparency and convenience are worth it. Even little things, like showing exactly how my prepaid rent is allocated (rent, water, pet fees, concierge, etc.), give me confidence that nothing's hidden. Hendricks also does semi-annual inspections of all their units -- not just tied to your move-in date. Mine happened only a few months in, and I was lucky enough to get Bret. He was professional, clear, and solved a small issue on the spot. On top of that, he took a moment to connect personally -- turns out he's been to my family's restaurant, McMillan's BBQ! It was such a warm, genuine interaction that I ended up telling my family and friends about it afterward. Bottom line: every single person I've interacted with at Hendricks has been kind, professional, and responsive. Renting isn't always this seamless, but Hendricks really does stand out.

Hendricks Property Management--and especially Lacy & Kyle~are top-notch when it comes to property…read moremanagement in San Antonio. They're professional, organized, and consistently go above and beyond to take care of clients. I refer all of my San Antonio clients to them with complete confidence, and they've taken excellent care of every single one. Their communication and service are outstanding--I highly recommend them!