Our family just acquired some property in San Antonio through MR at the beginning of this year…read more Everyone there has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

The property management team is beyond horrible. My tenant had moved out and they didn't alert me-…read morethen they said they'd be able to fill it within the month. Four months later it was still vacant due to negligence on their responsibilities and I fired them. Cloverleaf PM has been so much better!

I was transferred out of town for work for a few years and decided to rent my home here in San…read moreAntonio and I absolutely regret it. They pick the first tenant that applies not necessarily the best one and then charged a percentage (about $200) for just processing payments. On top of that they always side with the renter, every thing was considered "wear and tear" to them. When the tenants left they had scratched up our floors and dented our gutters in the front of the house, broke one of the plantation shutters. We were charged like $300 for house cleaning but when we got there it was grimey and it looks like they just did a mediocre job overall. They don't actually check the work of the third party vendors they hire. It's so darn annoying that you trust these people with managing a home but it was just a heartache overall. On top of the "management fee" they'll charge an extra amount to do inspections. I figured all that would be included with their fees. ‍

Liberty management in regards to property management comes off as very reputable, it asks for…read moreproperties to be handed over in immaculant condition in reference to home owners looking to rent out property. After researching company, I noticed that they all seem to be a part of a group  of realtors from the local San Antonio area, so they will look out for each other and could care less about the client in my humble opinion. Therefore, if you must take or seek legal services such as mediation, try to choose someone not in the real estate department. They will of course try to keep it in house, in what will benefit them. If you are a member of the military, I suggest filing grievance with housing section on military installation to see if any assistance is available. Then final recourse, if allowed, is to seek out an attorney because you better believe they have them. The way it worked for me is that you work with what seems to be a couple (spouses) real estate agents whom do all the transactions at the beginning of the rental process, then it gets passed over to one of the property managers in my case some unprofessional guy, this is the point where the issues begin but seem to never end. The guy never answers and when he returns calls if he ever does, comes off as if your bothering him to do his work. Upon the process of taking posession of my property, I noticed dog damage i.e. chewing on wooden pickets within the patio area and the cement fiber board on the house, to what he replied was normal wear and tear (really now)? I then noticed trash in yard, to which he replied that there was none, so I sent pictures, then the genius stated, wow that's alot of trash; his solution to me was for me to pick up trash and I'd be compensated, to which I replied, NO. I also noticed other damage, really to much to list here; I have not even seen the inside yet, so I am terrified at this point. Among other things he states it is upon the homeowner to repair damage that any normal person can see is not wear/tear and I agree some things are definitly on owner (normal/real wear & tear), he is quick to point out that judges seem to take the tenants side in any type of legal litigation in an effort to try to coerce a owner and the list goes on. Make sure to check recent reviews, when you check, click on newest so you can see the most up to date information and notice how Liberty is slowly but surely losing stars and if you read through some of the one star reviews, you'll see rudeness mentioned in quite a few, most in a negative fasion. When I looked up Liberty a year ago they had 4 1/2 stars, now 3 1/2 and I think rating wil keep going down. In my opinion they are just in it for the money, which is fine, since after all it is a business. However, they must not forget who the customer is, we hired you all not the other way around. If you read some comments from the employee's in reponse to customer reviews on GGL, it's mentioned that they fired homeowners/clients, seems like some employee's did not get a proper lesson in business fundamentals and this paints a picture of a toxic business model. The property manager I was assigned, is totally incompetent, rude and lazy amongst other things from my point of view and I believe he is the one that replied to many reviews. The real estate agents at the begining of the process also play a big part in this very shady business model by pretty much pushing all responsibility over to the property managers. Basically, it is a way of keeping  there hands clean and leaving the dirty work to the property managers, in a very unorganized type of business model, just my two cents. I bet this company will continue to lose credibility due to hiring people such as the one's mentioned in this review and the unethical business tactics they use. Please do yourself a favor and seek business elsewhere, I have before/after pictures of property and may post for all to see in case proof is needed, since pictures speak louder than words after all. (This just my personal opinion, as stated above, others may not agree for legal purposes)

We recently purchased a home in New Braunfels as an investment property, and working with our…read moreproperty manager has been an excellent experience. He handled everything quickly and efficiently from the start and delivered exactly what he promised. He is very responsive, responsible, and easy to communicate with, which gave us a lot of peace of mind as out-of-town owners. We are extremely happy with the service we've received. We've already recommended him to a friend and would gladly recommend him to anyone looking for a reliable property manager.

From the owner: Hiring a property manager is almost as easy as just turning over the keys and collecting a check…read moreeach month:) We would handle every aspect from finding a great tenant for your home, getting them settled in, and making sure everything goes smooth during their lease. We provide on demand pest control, and HVAC air filters for all of our properties, at no cost to you. Rent is collected electronically through a PM software called Appfolio which allows tenants to submit maintenance requests and communicate with us through the software. Owners also have access to the software so they can submit requests, download monthly and annual statements, and communicate with us as well. We try to keep our fees simple and all inclusive, without any of the junk fees that some management companies charge. Our in-house maintenance team can handle most repairs, and at a cost usually significantly less than hiring a third party vendor. But we do have relationships with area vendors if the issue is something our team is not licensed or trained to complete. There are many choices when it comes to choosing a property management company, so we appreciate you considering ours. It's a great compliment when someone trusts us to look after such a valuable asset, and we don't take that responsibility lightly.

Do not move here. The people in the office are rude and unprofessional and very hostile! The place…read morethey rent aren't worth spit on the ground 0/10 save your money find somewhere else. Trust I will be breaking my lease SOON do not give these people your hard earned money. sad business and everyone in that leasing office is sad as well #thankyou. And then try and slick take your money???? Like what?? The whole office is dumb and slow.

Hands down the worst property management company I've ever dealt with. Here are a few of the things…read moreI wish I knew: -Every 6 months- surprise walk through inspections of your home. They pick the date (you must comply regardless of schedules or they walk through without you present). -impossible to get ahold of anyone at the company. When you move out: -clean under the fridge (pull it all the way out and clean behind as well), they will charge you hundreds of dollars if you don't do this. -change your stove top burners (upwards of a hundred dollars for this if you don't). - document absolutely everything!! Cannot emphasize this enough, they will try to keep every cent of your deposit. -Andrea Matthew (Maintenance Manager)- is the worst human you will ever interact with. It's not you. Something is just wrong with her. Avoid this group at all cost. They don't care about their tenants.

Moshko Properties was the best company i delt with for my property management and made it an easy…read moreexperience for me for all my home transactions, was able to do my sells and buys. Backed by a law office that knows what they are doing. I love it when my properties are managed by my lawyer Max. He really values my time and i appreciate that.

Been working with RentFlow Property Management after dealing with another management company before…read morethem. I can say RentFlow Property Management are Real Pros, providing great services for fair pricing..I'd like to thank Jenny M. for everything from getting the house ready, to advising what is best for the all parties. If there ever is a time to use the phrase "Stress Free", this was the time.

-Marshall Henson! This man deserves a raise. I have no idea what he gets paid but it is not enough…read morefor the service he provides. My Wife and I have been renting around the country for the last 12 years. We have engaged with many property managers, none of which have been as pleasant to work with as Mr. Henson. From the application process, to the lease agreement, to move in and beyond, Marshall answered every question promptly and with the utmost professionalism. We are very lucky to have been placed with Mr. Henson. Daniel and Jessica Coffeen

Marshall is a great property manager along with Adela. My requests and questions are always…read moreanswered promptly. Last year my AC went out and they communicated with me throughout the whole process. Signing the lease every year is done with complete ease and no complications. I recommend Marshall and his team 100%. Thank you Aida C Current tenant since 2017

CBRE San Antonio is absolutely first rate and I know what I am talking about! As an asset…read moremanager, I have done retail, office, industrial and apartment business in 15 US states... And, in all those travels, I have never dealt with a more knowledgeable, professional or persistent investment sales group. In my opinion, the standard bearer for CBRE San Antonio is Bradley Suttle. First, he has comprehensive "local property knowledge" (he knows what is on every street corner by heart), Brad is extremely well connected with San Antonio property owners located across the country. If a San Antonio shopping center is owner by an investment group in Los Angeles, he knows who they are. If a large industrial complex in San Antonio is owned by a group in New York, he knows who they are. If a major office building is owned by a group in Houston, he knows who they are. Second, he takes marketing very seriously. The package he produced for the shopping center we put up for sale was second to none. The detail on the center was comprehensive. The detail on the market was comprehensive. And, the financial information was both comprehensive and easy to follow. Third, Brad is a doer. He simply does not let anything fall through a crack. He keeps meticulous notes about every contact, every follow up and every "overcome-able objection." He then follows up to make sure all communications with potential buyers are detailed, complete and focused on the information they have asked for. Brad does not overwhelm buyers with the volume of information. He listens carefully and tailors what he provides to exactly what the buyer requested. There were times during the transaction where I felt Brad might just know these 34 leases better than I do. And fourth, Brad is a consummate professional. His real estate knowledge, his appearance, his courtesy, his straight forward communication style and his follow through combine to inspire the confidence of Buyer and Seller alike. Do you want to know the best thing about CBRE San Antonio? It is that everyone that I have met there is of extremely high caliber... While I personally think that Brad is "Best of the Best"... never forget that you can't be the "Best of the Best" unless everyone around you is the "Best". That in a nut shell is CBRE San Antonio!