Had issues upon my move in. My property manager called me back and apologized and things are…read moregetting resolved. They could be faster at getting back to me and letting me know about the requested repairs. Update: changing to five stars bc the service has been outstanding. With a few hours of a service request, a professional technician has been sent out to make the repairs. Couldn't be happier.

They are the worst! $1900 deposit, $345 return! Grass cut, they waited 3 weeks to inspect the…read morehouse! That's crazy, and they said I didn't cut the grass. Other charges were bogus! They said do not have the carpet cleaned and then they charge me over $300 to clean the carpet! Doorbell ring was scheduled to be removed and they charged me to remove the ring!!! It's so much more. If possible, use any other company but them. I went to the office and no one would speak to me about my concerns. I was told I'd have to make an appointment. That's crazy, when I could see them talking and laughing in the office. Stay away from them!!! They stole my money.

I have had an excellent experience with Birdy Properties since 2012…read more I needed to relocate to another state and needed a property manager to handle my property as a rental. They found a tenant for me who turned out to be my only tenant until 2019. Birdy handled everything in an exceptional professional manner. They leveraged technology to make the distance between me and my property irrelevant. I also appreciated the work provided by the maintenance team over the years. On top of that, they also sold my property this year! I highly recommend Birdy Properties.

Of 141 review 40 are 5 star which I suspect comes from business associates or employees. I have…read morenever been fleeced like this company has fleeced me. Because I respect my credit score I'm paying these ass clowns. The fact is I has a family emergency that I had to break the lease 3 months into it. paid the rent until the place was leased again. And was fine with them keeping the deposit. But they wanted more! They created false invoices and said they paid $120 dollars to have the lawn mowed once. They created false invoice and reported they paid $ 260 for carpet cleaning we we're in two of the 4 bedrooms for 3 months the other two were empty. They also created a false invoice for $230 dollar for cleaning. Which we left the house spotless. DO NOT DO BUSINESS WITH THIS LESS COMPANY!!!!!!!

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

Jeana Lacy took the time to show me a house at 155 N Josephine Tobin Dr. She was prompt,…read moreprofessional, and patient! Not only did she allow me time to view the home for as long as I needed, but she continued to follow up with communication with me until the day I was approved! That's customer service at it's finest!! If Jeana was the only contact I experienced at Red Wagon Properties it would have been all I needed to be a happy customer!

My experience with Red Wagon Properties was frustrating from the beginning of the lease through the…read morefinal security-deposit accounting. Communication and property oversight were consistently two of the biggest problems. At move-in, I raised concerns about the cleanliness and condition of the property, and Red Wagon sent cleaners out multiple times. Even after that, the home was still not in a condition I considered properly cleaned, and I ultimately cleaned portions of the property myself. What bothered me most about that process was that the burden seemed to fall on me, as the incoming tenant, to determine whether the home had been properly cleaned and then repeatedly contact the cleaning service if it had not. In my view, that should be part of the property management company's responsibility between tenants. A rental company should verify that a property is actually ready for occupancy before turning it over, rather than relying on the new tenant to identify deficiencies and coordinate repeated cleaning attempts. That made the move-out process especially frustrating. In my opinion, I left the home in significantly better condition than it was in when I received it, yet I was still faced with additional cleaning-related deductions and had to repeatedly challenge the accounting to understand what I was actually being charged for. I also did not find the experience particularly military-friendly. As an active-duty servicemember relocating due to military obligations, I was no longer in the San Antonio area while trying to resolve these issues. The amount of resistance, repeated follow-up, and lack of clear documentation made it feel as though my being out of town was working against me. I cannot speak to their intent, but from my perspective it felt like they were counting on me not being local enough to continue challenging questionable charges. My first month's rent was prorated based on my move-in date, but when I moved out, I was charged the full final month rather than having the final month prorated based on my move-out date. Military renters in particular should read the lease carefully and keep detailed records of all move-in and move-out conditions, payments, and charges. The move-out process was the most disappointing part. My security-deposit statement included several deductions that required repeated follow-up to understand and reconcile. I repeatedly requested supporting documentation and was told that the tenant statement itself served as the "invoice record." After I continued questioning the accounting, Red Wagon ultimately reversed the entire pest-control deduction and later acknowledged that part of the amount originally listed simply as "carpet cleaning" was actually for carpet stretching and should not have been charged to me. That information was not apparent from the original accounting. Had I simply accepted their first statement without questioning it, I would have lost money on charges they later acknowledged were not properly attributable to me. I appreciate that some charges were eventually corrected, but it should not have required this much effort to obtain an accurate accounting of a security deposit. The repeated revisions, difficulty obtaining underlying documentation, poor communication, lack of attentiveness to property condition between tenants, and overall handling of my military relocation left me with very little confidence in their management practices. Based on my experience, I would not rent through Red Wagon Properties again. My biggest concerns were communication, transparency and accuracy of move-out charges, attentiveness to the property, treatment of a military tenant relocating out of the area, and the amount of effort required to get errors in the final accounting corrected.

This is my 1sr review for a device based company on here but this had to be said…read more After a horrible experience with a property management firm (not to be named) Peace of Mind was a saving grace. In the 3 years they have managed my property they have always had the upmost professional staff and management, super responsive and willing to take the time to answer questions I had as a 1st time landlord. They always present professional options to consider but ultimately left the decision to you the owner with out pressure. Peace of Mind truly lives up to their name. Never have I had such a seamless transition. I would recommend anyone considering property management to give these guys a call and let them put your mind at peace. (Sorry couldn't resist).

I am writing this review in response to the answer I received from "Peace of Mind" Property…read moreManagement. When I called to voice concerns, I was told, "you're law enforcement, you should've known better before moving to this area." That response alone should tell you how resident concerns are handled. Because I "didn't know better," I now feel it's my responsibility to inform potential residents about the ongoing issues at this property. I also want to make it clear: I am not affiliated with this property in any official capacity. I simply live here. I am not a courtesy officer, I do not respond to calls for service here, and I am not responsible for deterring crime--despite being used as a selling point to make others feel safer because of my marked patrol unit. Area Issues While the townhomes themselves look nice, the surrounding area is a major problem. Directly across the street is a warehouse (Taprite) that operates 24/7. Throughout the night you will hear:     *    Semi-trucks arriving and departing     *    Loading ramps slamming     *    Forklifts operating with constant loud beeping Behind the property, there is also a bar and a bingo hall, which results in constant late-night noise, music, and activity. Safety Concerns The most serious issue is safety. There is a large homeless presence in the wooded area near Van Cleave and Northwestern. This is not occasional--this is ongoing.     *    Gunshots can regularly be heard coming from the wooded area     *    SAPD has responded with K9 units after reported shootings     *    It has been confirmed that individuals in that area possess firearms This creates a real concern about stray rounds and overall safety for residents and their families. Homeless individuals frequently enter the property and:     *    Check car door handles     *    Look into vehicles     *    Steal packages     *    Use exterior outlets and water from residents' homes Personal Incidents There have been multiple direct incidents, including:     *    A woman ringing my doorbell at 3 AM asking for a phone after a drug-related altercation     *    Individuals setting up tents directly next to the property     *    A person attempting to sell what appeared to be stolen merchandise, then becoming aggressive when asked to leave     *    A violent incident where a man dragged a woman into a wooded area in broad daylight     *    My marked patrol vehicle being vandalized by a known offender While law enforcement has responded to several of these situations, the frequency of these incidents is extremely concerning. Lease Issue I originally believed I signed a one-year lease ending in December 2025. When I prepared to move, I was informed it was actually a two-year lease ending December 2026. Management claimed I requested this via text, which is not accurate. I have retained all communication and offered to provide proof, but received no response. As a result, I am now stuck in a lease I did not intend to sign. Final Thoughts Please read your lease agreements carefully. Based on my experience, resident concerns are dismissed, safety issues are ongoing, and management accountability is lacking. I would strongly encourage anyone considering this property to do thorough research before signing. I trusted this company, and I regret it. I don't want others to end up in the same situation.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

For the past 14 years I have had Harper Valley/Resource One as the property management team for my…read moreinvestment home property in New Braunfels, TX. They have always done a superb job in maintaining the home for me whether it be to let me know when something needs repaired and contacting and pursuing the home warranty company on my behalf for any covered repairs, collecting rents from tenants and providing owners with their portion via direct deposits, getting the home rent ready after tenants move out, and very importantly finding new tenants to fill the vacancy in a timely manner. I recently sold the rental property and property manager Anna Jackson was very helpful in providing contacts for vendors needed to assist me with the upgrades and repairs necessary to obtain top dollar for the sale. It has been a pleasure working with Harper Valley/Resource One as my property managers and I have been very satisfied with their service. Terry V.

I hardly ever post google reviews but after living in an apartment complex managed by Harper…read moreProperty in San Antonio I felt the need to post our experiences. Upon move in the managers failed to provide any gate codes or remotes to access the complex. Once moved in we had frequent maintenance requests that would go weeks at a time in addressed such as the disposal breaking and the in unit washer/dryer breaking. We reported several roof links from the guest bedroom, upstairs hallway, and master bedroom that got so bad the lights in the closet electrical stopped working. Finally upon move out, when completing their check out procedure their team would not give us the paint colors to cover nail holes but insisted that we where responsible for covering these up. Ultimately without being able to match this therefor we received an additional charge among other ticky-tac charges. I cannot stress enough how incompetent and terrible their management team is and recommend renting with anyone else

Thankful for PMI Seguin. Honest and solid systems and processes. Id choose them for my management…read moreneeds.

I made a serious mistake when I chose to rent a new property with this management company. We lived…read morein our first property that we rented through them for 4 years and really had no problems. Second property we have not been as lucky. When I issued our 30 day notice, they let me know that they had a property coming available on September 11. We decided to rent this property because they had been great to us for 4 years. This new property is DISGUSTING! The people who lived here before us were filthy pigs. The management company clearly didn't do their job when it came to getting people in to clean it even though they said it was supposedly cleaned the same day! DO NOT DO BUSINESS WITH THIS COMPANY! If you enjoy being disrespected, this is the company for YOU! I've rented two different houses from this company over the course of 8 years, it's just completely gone down hill! I've never been treated so poorly, as I have by JASMINE! She will disrespect you any chance she's given. They'll forget to have you sign a new lease, and then they'll obligate you to sign a year long lease, even though it was never discussed. They'll refuse to replace your ac/heater for 4 YEARS, leaving it to break down every time it gets hot or cold. They'll simply band aid anything that needs to be truly fixed. I've just never been spoken too the way I have by Jasmine. She's disrespected me for the last time. I cannot wait to be out of this house FOREVER! We're buying a new house and never looking back! But please, don't do business with this company! There's SO MANY OTHER GOOD COMPANIES out there! Do business with the good guys instead! The biggest mistake I ever made was resigning a new lease on a different house with this company. Should've chosen a different one.

We were referred to Linda Cantu via USAA to help us look for and buy a home in San Antonio…read more She seemed to be genuine and on top of things. We received many homes via email to review before arriving in San Antonio. We had contacted Linda to let her know our schedule of when we would be in town and I must say I felt a lot of time was wasted. The first day she showed us one home, said she had an appointment in which we stated we could reconvene afterwards unto which she thought it would be best to give us the rest of the day to ourselves - even though we were ONLY there to look at homes for a few days. The next day, we looked at a few more and was able to get a better feel for what we were looking for. She was very helpful in pointing out pros and cons in each home and allowed us time to get a feel for the neighborhoods as well. On our last day, we were now a bit rushed. We saw a few preowned homes that we really liked in which she was quick to point out the cons... we then arrived at a new build that she eagerly talked us into. After being careful to keep us in the below our budget this last home matched our budget and did not meet MANY of the requirements she had helped us form the previous day. I do feel like she used the fact that this was our first time buying to her advantage. I believe she just played the game well. She was great at her job but not for us. I do wish we would have had someone who genuinely had our best interest at heart and not just their pockets. She did come off as very sweet and genuine making it so easy to trust her but at the end... that's just the nature of the game. So to anyone out there using this company..... please please please be sure to do ALL of your homework and stick with what YOU like - not what someone may try to talk you into. That is all.

USAA Movers Advantage offered us 2 real estate agents. After meeting with both, Monica Garza of…read moreBetter Homes and Gardens Bradfield Properties was our first choice hands down. We appreciated her direct, no-nonsense approach. Over the ensuing 3 months, she impressed us time and again with her work ethic, professionalism, honesty, efficiency, and communication skills. She helped us get the fastest sale possible while getting a fair price for our home. Within 20 days, we were under contract. From there on out, despite dealing with an extremely challenging buyer whose agent works for the same company, she advocated on our behalf and displayed unparalleled ethics. She made it clear that she was OUR agent. On moving day, she was at our house helping us pack and paint to ensure a smooth handoff to the buyer the following day. After 26 years and 7 moves in the Air Force, Monica was by far the best real estate agent we've ever had. Without hesitation, we recommend her.