Writing As a long-time client and homeowner with multiple properties, I can confidently say that working with this management company has been one of the best decisions I've made. Over the years, they've consistently demonstrated professionalism, reliability, and a true understanding of what it takes to manage properties effectively. A special thank you to Kara Brumgard, whose excellent service truly stands out. Kara is responsive, knowledgeable, and always goes the extra mile to make sure everything runs smoothly. Whether it's handling tenant concerns, coordinating maintenance, or simply keeping me informed, she does it all with care and efficiency. It gives me real peace of mind knowing she's managing my properties. From handling tenant communication and maintenance requests to ensuring my properties stay occupied and well cared for, the entire team has always gone above and beyond. What I appreciate most is their proactive approach--they don't just react to issues, they anticipate them and address things before they become problems. Managing multiple homes can be overwhelming, but they've made the entire process seamless and stress-free. Their communication is clear and timely, and I always feel confident that my investments are in good hands. If you're looking for a management company that treats your properties like their own and values long-term relationships, I highly recommend them. Their consistency and dedication truly set them apart. read more

Worst experience with a property management company ever. Did not communicate when they were having someone come to replace the roof till day before when I stated I work from home and the disruption would cause issues with my work. The person sent to the rental for general repairs looked and acted like he was on cocaine. Was charged for things at move out for things the cleaners I hired did but because people came into the house after move out I was held accountable although I had phot evidence that things were clean. Over all very unprofessional. Was.told to pay to the end of the month then told they wanted me out before the 30 days I paid for were up. read more

I rented with them for 3 years and had ZERO late payments. Here was my experience: - terrible customer service - "tenant convenience package" is $65 (not optional) and you get an air filter sent to your rental monthly - rent went up $100 monthly every year. - didn't do major (and safety issue) repair and took a long time to fix other issues - was late giving back our deposit - and charged us for "cleaning and yard maintenance" after we paid for these services - did not honor agreements in lease for breaking lease and required payment for entirety of lease to exit, although lease had provisions - they said they "didn't do that anymore," even though they held us to the lease (We paid 7k to get out of the lease 4 months early after multiple safety concerns) read more

Absolutely 0/10 would not recommend doing business with this company. They have incompetent employees who don't care at all. I got approved for a house emailed approval even sent a lease. Then to get an automated text saying they added someone to my lease in error and they wouldn't be moving forward. Now in what professional business does that happen or even make sense. Now I'm out of a house plus my lease was already up in my current. Place it's a shame the lack of professionalism and legal moral sense San Antonio realty system seems to have. read more

Recently after a death in the family my daughter and I found ourselves in the unenviable position of needing to sell the house of the deceased family member. We also needed to get said house into a sellable condition in a limited amount of time. It was a very stressful time and we were unsure of a lot of things. However, when I approached Rudy about helping us sell the house and explained the situation, he was extremely helpful, supportive, and understanding. He helped us find resources and contractors to help with the process of achieving our goals. Words can not express how much I appreciate both Rudy and his team. I would highly recommend them to anyone who needs help selling realty or have the need to lease property. read more

We've been renting from global realty for almost 3 years. They have been great to work with. Andy was kind enough to accept our application from another state right at the start of the pandemic, which was definitely a gamble considering the uncertainty with employment at that time. They have also been very responsive when things needed fixing and got it taken care of within 48 hours. I appreciate everything Andy has done for us. Francisco de Leon read more

We recently moved to Texas and working with Global Realty Group was the single best experience in the interstate move. Everyone has been very polite, and responsive to any questions or concerns we've had. Now that we've been in our rental for nearly six months I can say that the experience has been amazing. Fortunately, the property was so well cared for before our move-in there has been almost nothing requiring help from them. On our first night the smoke alarm was beeping due to dead batteries. Rudy had someone come out first thing the next morning to replace the batteries for us; and did everything to ensure we were comfortable. I'm convinced they would have come that night if asked. :) And for those wondering...we did not have anything here to stand on to reach the smoke alarm. During the six month walk through, James noticed a squeaky door. GRG called the next day to schedule a time for a repair. I'm thrilled to be working with such a great team. Highly recommend. read more

Great staff and very helpful. Home inspections are easy and quick. Portal is easy to access.

I have been renting with this company for three years plus and they have been very courteous and professional. Helpful and resourceful and if there's a problem, they take care of it. I'm looking into renting my next house Global Realty as well! read more

I have known Tony for many years and he has always been a kind and genuine man. So I knew when it was time to buy a house I wanted to go with him as my realtor ! He went above and beyond in every single way, always communicating daily and updating us with any and all changes. My husband and I got our first home and it's everything we wanted!! Tony made this experience truly unforgettable and we can never thank him enough. I would recommend him to family, friends, and anyone else looking for a home. We are truly grateful for all his help read more

I've had a duplex with GRG for almost 3 years and I have had no complaints at all. Anytime I've had an issue with something I sent a request and they sent out their service reps to fix the issue within 24 hours. This is why I've kept renewing my contract. All staff at the office is always super respectful. Never again moving Into an apartment complex after seeing how much better it is renting from a realty group. Rudy and Mr Ynclan at the office are the best as well as all their receptionist ! read more

After a difficult experience finding a home to buy during a military move we ended up renting a property that was managed by Global Realty. We encountered nothing but kindness, professionalism and responsiveness from them as property managers and liked them so much that we used Mr Rudy Andabaker to help us purchase a home once our lease was ending. He was incredibly patient with our many specific wants and very knowledgeable about the area. Since many military members know very little about the place they're moving, his long-term knowledge of the local cities is critical and was very appreciated. It is also of note that Ben Stakes, another agent in the Global office, teamed up to help us on several occasions and was also wonderful. The office staff is all fantastic as well. Over our military adventures we have had many experiences with realtors and property managers and I can tell you with certainty that this has been the best company we've dealt with. read more

So, let me begin by saying that I am an out of state investor. I've always wanted to invest in SA but could never pull the trigger since I live in Las Vegas. After months of procrastinating, I decided to make the plunge. Since my brother lives in SA, he was the one who recommended Roger DeLuna to me. I wanted an agent who knew the area and who was also an investor. I figure I would need to lean on my agent's set of contacts and resources when I purchase. I recently closed on a SFR and couldn't have been happier. Roger exceeded my expectations and everything went so smoothly with his help. He kept me in the loop with the negotiations, the loan process and with the home inspection. Anytime things needed to be signed, he'd have it ready regardless of time or day. That is just a sign of total dedication. So, if you're an out of town investor or a local San Antonian looking for a professional agent then I would highly recommend you give Roger DeLuna a call. read more

Unprofessional people don't waste your time even a simple phone call is to much for Rudy to handle with respect. I could only imagine how he would treat tenants. read more

Michael Walker from Global Realty Groups was the most professional and dedicated real estate agent I have ever met. From the First phone call I knew I could trust him and he would fight for me and my family until we found our dream home. My wife and I flew to Texas from California not knowing the area. Michael from our first in person meeting had tons of information and houses set up for us to see. He guided us through the cities of Cibolo and Schertz so we didn't get lost. After looking at houses for a day Michael found us our dream house. Michael's help did not stop there. Michael was there to explain everything to us during the whole home buying process and truly helped us during the trial and tribulations of the loan process. This was especially helpful to my wife and I since this was the first house we ever had bought and we had no idea what we were doing. During the whole process I not only found an Amazing Real Estate Agent, but I have also found a Life Long Friend!!! Please use Michael Walker as you Agent!!! read more

I've known Rudy Andabaker for over 15 years. During that time, I've been a repeat customer. I've purchased several houses and he was the listing agent for two properties that I sold. He is prompt, thorough and patient. He always gives me his honest opinion of properties and has my best interest in mind. He's also given me advice on managing rental units. In several cases, being available to quickly get me into a house and submit an offer right away was necessary. I would have missed out on several deals without Rudy. I recommend Rudy to everyone I know who needs a realtor. I couldn't ask for a better real estate professional. read more

Global Realty made the process of renting a home in Cibolo so easy! Rudy, Kara, Ashley, Roger, and everyone else at the office have helped us promptly with each and every need or request. We have been very pleased with their service and would highly recommend! read more

I loved leasing from Global Realty Group. They were amazing!!!! They were caring, helpful, professional and made the process very simple from beginning to end. Communication was always great and they were very responsive and took quick action when necessary. Always there and always great!!!! The only reason I moved out from the property was because I PCS'd. Mr. Rudy was very professional, Ashley and Kara were helpful and super nice!!!! I rented the house from out of state and they all made the process simple, easy and quick. Move out was super easy as well. Fantastic experience! read more

Rudy was amazing. Great follow through with concerns. I Felt I had great representation.

Global Reality group is ran by professional people that listen to your needs. Our realtor Rudy is the best! Rudy listened to what our family's needs were and lead us in the right direction to meet every single one of those needs. We were kind of all over the place on which area to make our home, and Rudy nailed it for us! We couldn't be happier and grateful with where he directed us out of the many areas we had in mind, just by getting to know us. Thank you Rudy!!! read more

I have worked with Rudy, Denise, and the GRG for over 10 years. I have bought property through them and they have been managing my properties. Rudy and Denise are quick to respond to any correspondence and they keep my units rented. Rudy has a very good understanding of the San Antonio market. He is strong property manager and someone I have been able to count on. Weather you are looking to buy a primary residence, or get into investing, the GRG team will make you feel confident with your decisions. One great benefit to GRG over a "big box" realty team is that you are not just another number, but actually treated like a person. read more

We only dealt with Rudy, and his daughter Ashley. BOTH were rude, and know nothing about customer service! The sad part about this, is that we learned this during the application process. This company does not care about your time, they just want your money. When you are a realtor you can understand that everyone is on a timeline for leases ending and homes being closed on. It took this man FOUR days to give us an answer on our applications (this does not include the weekend). His excuse was that he was waiting on another applicant to turn in paper work, when we had already completed the application and submitted all paperwork. Horrible people to do business with. I would not sign a lease with these people and give them my hard earned money. DO NOT DO BUSINESS WITH THESE PEOPLE!!!! read more

Go rent somewhere else. They obviously don't want your business with how they treat you. The contacts are outrageous. Rudy is a horrible person to work with. He is disrespectful. Don't trust him. Yes, the rent is somewhat cheaper compared to other places. But with them you get what you pay for. You pay cheap rent you get a cheap gross looking home that they don't come out to fix when you put in work orders. Awful company. Awful people. I hope people see these reviews and go elsewhere. read more

I called Rudy to see if we could work something out regarding the lease signing hours(M-F 10-3 in person only?!). He acted as if he had no time to deal with me and as if my request was outrageous. He rudely cut me off and requested I email him my issue. How do you not have time to deal with me, when you picked up the phone and I've explained the problem? I am a PAYING CUSTOMER. How can you be so unwilling to work something out so a FULL day of work isn't lost just to sign a lease? He then had the audacity to call and be rude to my husband because we weren't going through with renting. The money we lost on the application fee was well worth not having to deal with this company for a year. It's unfortunate for the owners of the house because we are incredible tenants! If the customer service was that terrible before we signed I can only imagine what it's like in contract. FYI we will be moving in to a house in a week and are e-signing the documents-no problem. read more

If I could give a zero rating, I would! Never be a renter if this company manages the property! They do not know the meaning of customer service and they do not make repairs. Rudy and Denise are two of the rudest people to deal with. They take your money and charge you with usuary unwarranted fees. Looks like the courts will be in order to deal with these people. read more

This company DOES NOT get customer service. They are rude and will find any way to squeak money out of their tenants. I left the rental home in as good a shape as I got it and they managed to find every way possible to keep most of the deposit money. Additionally, I paid rent on time every month without fail. They still made no effort to get out and fix items when requested. Instead they made up excuses and avoided calls, texts and emails. Even submitting requests on their website didn't get response or resolution. Please think hard before doing business with them. Let the buyer beware!!!!! read more

I would highly recommend steering clear of Global Realty Group for any real estate needs. I recently purchased a home listed by the brokerage and the entire process was a nightmare. The home I purchased was a rental managed by Global Realty Group and the owner lived out of state, thus all repairs were completed by Global Realty Group contractors. Per the sales contract, repairs were supposed to be completed on the non-functioning HVAC system and the rotten roof. The first time someone came out to fix the HVAC it was found to be in the same condition we originally found it in (clogged coils, not functional). It was fixed after the second time someone was sent out by Global Realty Group to repair it. The roof was repaired by a local company hired by Global Realty Group. Per the contract, the company was supposed to have replaced rotten decking and install new shingles. After a reasonable visual inspection (we saw the new shingles), I signed off on the repairs. After closing on the house I hired a different roofing company to do further repairs. The company I hired told me the recent roof work was not done well. When this company redid the work they discovered rotten decking covered up by new shingles (I have photos as proof). Mr. Andebaker is aware of this but says that because I signed off on the repairs when I saw the new shingles neither Global Realty Group or the roofing company are responsible, even though the sales contract clearly stated that the rotten decking was supposed to be replaced. In addition, Mr. Andebaker failed to respond to any calls, emails or text messages from my Realtor for a solid week prior to closing on the house. In closing, stay far away from Global Realty Group for buying, selling or property management. read more