Outstanding place to stay whether you are solo or bringing the family. We live local, but had…read morewater damage to our house. PIT Stop Crashpads hooked my family of five up for a full month. All amenities are well thought out & available. ATTACK!!!

From the owner: Are you going TDY to Randolph AFB? We have been there and understand the need for maximum rest and…read morerejuvenation as you train. Living in close proximity to the base in a private, fully-furnished home with your own private bathroom allows you to focus on your training. At PIT Stop Crashpads, you get more than a room. You get a home away from home.

Andre was so helpful. When other places closed their doors on us due to our credit, Andre was great…read moreat working with us to finding us the perfect place for us to call home. 100% recommend

From the owner: Real Estate Service and Property Management San Antonioread more

We recently purchased a home in New Braunfels as an investment property, and working with our…read moreproperty manager has been an excellent experience. He handled everything quickly and efficiently from the start and delivered exactly what he promised. He is very responsive, responsible, and easy to communicate with, which gave us a lot of peace of mind as out-of-town owners. We are extremely happy with the service we've received. We've already recommended him to a friend and would gladly recommend him to anyone looking for a reliable property manager.

From the owner: Hiring a property manager is almost as easy as just turning over the keys and collecting a check…read moreeach month:) We would handle every aspect from finding a great tenant for your home, getting them settled in, and making sure everything goes smooth during their lease. We provide on demand pest control, and HVAC air filters for all of our properties, at no cost to you. Rent is collected electronically through a PM software called Appfolio which allows tenants to submit maintenance requests and communicate with us through the software. Owners also have access to the software so they can submit requests, download monthly and annual statements, and communicate with us as well. We try to keep our fees simple and all inclusive, without any of the junk fees that some management companies charge. Our in-house maintenance team can handle most repairs, and at a cost usually significantly less than hiring a third party vendor. But we do have relationships with area vendors if the issue is something our team is not licensed or trained to complete. There are many choices when it comes to choosing a property management company, so we appreciate you considering ours. It's a great compliment when someone trusts us to look after such a valuable asset, and we don't take that responsibility lightly.

Writing As a long-time client and homeowner with multiple…read moreproperties, I can confidently say that working with this management company has been one of the best decisions I've made. Over the years, they've consistently demonstrated professionalism, reliability, and a true understanding of what it takes to manage properties effectively. A special thank you to Kara Brumgard, whose excellent service truly stands out. Kara is responsive, knowledgeable, and always goes the extra mile to make sure everything runs smoothly. Whether it's handling tenant concerns, coordinating maintenance, or simply keeping me informed, she does it all with care and efficiency. It gives me real peace of mind knowing she's managing my properties. From handling tenant communication and maintenance requests to ensuring my properties stay occupied and well cared for, the entire team has always gone above and beyond. What I appreciate most is their proactive approach--they don't just react to issues, they anticipate them and address things before they become problems. Managing multiple homes can be overwhelming, but they've made the entire process seamless and stress-free. Their communication is clear and timely, and I always feel confident that my investments are in good hands. If you're looking for a management company that treats your properties like their own and values long-term relationships, I highly recommend them. Their consistency and dedication truly set them apart.

Worst experience with a property management company ever. Did not communicate when they were…read morehaving someone come to replace the roof till day before when I stated I work from home and the disruption would cause issues with my work. The person sent to the rental for general repairs looked and acted like he was on cocaine. Was charged for things at move out for things the cleaners I hired did but because people came into the house after move out I was held accountable although I had phot evidence that things were clean. Over all very unprofessional. Was.told to pay to the end of the month then told they wanted me out before the 30 days I paid for were up.

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

Worse experience as a human being ever. To try and talk to someone about a clear cut issue and to…read morebe told that I can't speak to anyone I just need to email in is very disheartening. My refund is being kept due to carpet cleaning that I PAID FOR!!!!!!!! I provided the receipt, I was there the day of service. I have the dates the times I provided everything one would need to satisfy the requirement. However after reading other reviews and the company not taking any accountability I see this is just a scam to keep deposits. I would never have expected this service from a family owned business. Since I can't talk to anyone and clearly the email I am emailing doesn't believe I had this service I have to obtain a lawyer to fight for what's right, all that had to be done was a small phone call to discuss what was clearly an error on their part for charging me for something that is required and something that I provided documentation for, but instead I get to phone call, I am getting "rules are rules" so I will take this further.

The worst Company I have dealt ever!! Joyce is evil and a thief!! She stole a weeks rent from us!…read more After she altered the lease agreement to send us a non renewal notice. We had to scramble to find a place .. we we able to move out a week early in which the owner said he talked to Joyce and we wouldn't be charged.. we Joyce just kept our money. She is pure evil. Thomas is useless and the old lady broker is as well. I am ashamed that they associate themselves with Randolph and retired military.. I am a disable vet with over 36 years of combined service.. they are the worst people I have ever dealt with. Joyce will claim this is untrue and their agreement was with my wife but I paid my application fee!!! And ever since my wife gave them a one star they have been nothing but vindictive!!! So go ahead Joyce say what you may. I will post photos of the txt messages!!! And yes all agencies will be contacted over this matter!! Oh and they don't do maintenance !! I wouldn't have their "guy" build a doghouse for me!!

Property owners beware! PLEASE READ ALL!!! John Estrada (the owner) is a nightmare to work with…read more  let me start by saying I don't write many reviews but people need to know what they are risking doing business with this company. I wish I would have known.  We called John and he seemed polite and professional AT FIRST. So we gave him a shot.  He took money for real estate photos and to list our property. We checked on the listing and found he took screenshots of old out dated photos of the house from online and copied and pasted an old listing description for his ad.  After 6 months of our home being on the market and no qualified renters applying I decided to check on the property. The grass was 3' tall and there were homeless people living in the shed. The inside of the house was dirty and the floors had mud from unsupervised tours. Explaining why it had not received interest.    We questioned John about the condition of the property and lack of interest due to the condition and told him we would be looking for a new PM, he lied to us and told us he already found a qualified tenant who already signed a lease. We found out later the tenant was not qualified. He just took an unqualified tenant to fulfill the lease.  We were told the water heater needed to be replaced so we agreed to allow their vendor to replace the water heater. We were billed and sent pictures and after reviewing the pictures and invoice it was found that we were charged for an expansion tank that was not installed. I advised them they needed to install the expansion tank since we were billed for one. John got angry and threatened to charge me another trip charge to do so.  This unqualified tenant he allowed to rent our home was horrible and quit paying rent after a few months. John never gave the tenant notice to vacate. After 17 days without a payment I ended up giving the notice to vacate myself since John refused to do so and just advised us to call a lawyer. He did nothing. Who knows how long he would have allowed them to stay before doing anything.  When John was asked why he had not been fulfilling his duties and keeping our interests a priority he became rude and verbally abusive to my wife and tried to retaliate by threatening to collect backpayment for a 1% discount he gave us   He refused to release our deposit and played games saying he couldn't release the deposit till he was able to view the property after the tenants moved out even though the tenant had already broken the lease and were given a notice to vacate. I played nice and waited till I received my deposit before posting this review knowing he would probably hold it for longer if he saw this Long story short, he is childish and unprofessional and is not looking out for anyone's interests other than his own. Most of his staff is polite and courteous but with his leadership it doesn't mean much.

I signed a contract with All County and gave ample time for the company to get things rolling as…read morefar as finding a tenant for my property. After repeatedly reaching out to John Estrada, the gentleman I've been in contact with, he states that they are unable to accommodate me with their services. No true explanation, very last minute, and after numerous reassurances that he would get back to me with an inspection date and potential tenant informations.

Cloverleaf property management makes things so easy. I was looking for a property to rent. I am…read morefrom out of state. Cloverleaf made everything so simple. They scheduled a walk-through prepared the lease and explained everything so well that we were able to lease our house within the span of 3 to 4 days. Definitely recommend!

What's the point of hiring a property manager if I'm still doing half the work? I had to get…read moreinvolved with the renters several times because CloverLeaf's communication was so bad. I was basically managing things myself while paying them to do nothing. First, they charged me $655 for "make ready cleaning" before the tenants even moved in. But I had already paid a professional to clean the place -- including the grout -- so it was already spotless. When I finally got the property back? Brown grout and chicken bones under the dishwasher. Total mess. While they were managing, they had no problem hitting me with big bills -- $403 for a lock change, $350 for a thermostat, $280 for AC work, $297 for dryer repairs, $223 for smoke detectors. Premium prices for everything. But when it came time to cover repairs after move-out? They offered an amount that won't even cover a service call, let alone a new fan from Costco and installation. So now I'm paying hundreds out of pocket while they pocketed all their management fees. Their communication? Awful. My tenants went over a week without a working fridge before CloverLeaf even told me -- I had to order the replacement myself. When the property was vacated, the electricity got disconnected with zero coordination, leaving me scrambling while my son was trying to move his things in. Their response? "We sent an email." If I have to chase you for updates and still end up in emergencies, your communication is worthless. They're happy to take your money at premium rates. But the moment they have to protect your property or actually communicate? Silence and pocket change. Do not trust this company. Look elsewhere.

ACTIVE DUTY, VETERANS, AND MY FELLOW CIVILIANS DO NOT DO BUSINESS WITH THIS COMPANY…read more I had an extremely disappointing experience with Birdy Properties. After moving out, I was charged against my $1,695 security deposit and an additional $800 on top of that for several items they claimed were "excessive," despite leaving the home in good condition and documenting everything with photos and videos. The biggest issue was the carpet. I followed their move out instructions exactly and scheduled their preferred carpet cleaning vendor two weeks in advance for the last day of my lease. When the technician arrived, he refused to clean the carpet, saying it was "too excessive." I immediately hired another professional carpet cleaning company that same day, paid for the service, and provided Birdy Properties with the invoice. Even after complying with my lease requirements, they still charged me a $500 carpet replacement fee. I was also charged for pest control because they claimed there was a wasp nest near the roof and animal feces in the yard. I have video of the property's exterior before turning it over, and I could not find a visible wasp nest. I also do not own any animals, and my videos do not show animal feces on the property. What concerns me even more is that, to the best of my understanding, Greg Birdy is both the owner of the home I rented and the owner of Birdy Properties. That means the property management company making these determinations also appears to have a direct financial interest in many of the charges being assessed. As a tenant, that raises concerns about the fairness and objectivity of the move out process. To make matters even more stressful, I was given only 10 days to pay the disputed charges while preparing for official military obligations. I am formally disputing these charges because I do not believe they accurately reflect the condition in which I left the property or the efforts I made to comply with my lease. I have rented from multiple property management companies over the years and have never had an experience like this. Based on my experience, I cannot recommend Birdy Properties

This company is a horrible hoa manager. They bill quarterly and force electronic statements on you…read moreto ensure you miss your bill then tack on $30 late charges. Then when we request paper bills they ignore you and don't respond. In addition, my neighborhood has one community perk which is a gate that protects our subdivision and it's broken and open constantly. They take weeks to fix it and that is literally the only job for this hoa to manage. We have no park or pool, just a gate that is open 90% of the time. I tried leaving a review on Google and apparently they turned off their reviews to keep their fake news high ratings. Use caution when using this company, extremely unprofessional and unreliable.