Our family just acquired some property in San Antonio through MR at the beginning of this year…read more Everyone there has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

The property management team is beyond horrible. My tenant had moved out and they didn't alert me-…read morethen they said they'd be able to fill it within the month. Four months later it was still vacant due to negligence on their responsibilities and I fired them. Cloverleaf PM has been so much better!

I was transferred out of town for work for a few years and decided to rent my home here in San…read moreAntonio and I absolutely regret it. They pick the first tenant that applies not necessarily the best one and then charged a percentage (about $200) for just processing payments. On top of that they always side with the renter, every thing was considered "wear and tear" to them. When the tenants left they had scratched up our floors and dented our gutters in the front of the house, broke one of the plantation shutters. We were charged like $300 for house cleaning but when we got there it was grimey and it looks like they just did a mediocre job overall. They don't actually check the work of the third party vendors they hire. It's so darn annoying that you trust these people with managing a home but it was just a heartache overall. On top of the "management fee" they'll charge an extra amount to do inspections. I figured all that would be included with their fees. ‍

Liberty management in regards to property management comes off as very reputable, it asks for…read moreproperties to be handed over in immaculant condition in reference to home owners looking to rent out property. After researching company, I noticed that they all seem to be a part of a group  of realtors from the local San Antonio area, so they will look out for each other and could care less about the client in my humble opinion. Therefore, if you must take or seek legal services such as mediation, try to choose someone not in the real estate department. They will of course try to keep it in house, in what will benefit them. If you are a member of the military, I suggest filing grievance with housing section on military installation to see if any assistance is available. Then final recourse, if allowed, is to seek out an attorney because you better believe they have them. The way it worked for me is that you work with what seems to be a couple (spouses) real estate agents whom do all the transactions at the beginning of the rental process, then it gets passed over to one of the property managers in my case some unprofessional guy, this is the point where the issues begin but seem to never end. The guy never answers and when he returns calls if he ever does, comes off as if your bothering him to do his work. Upon the process of taking posession of my property, I noticed dog damage i.e. chewing on wooden pickets within the patio area and the cement fiber board on the house, to what he replied was normal wear and tear (really now)? I then noticed trash in yard, to which he replied that there was none, so I sent pictures, then the genius stated, wow that's alot of trash; his solution to me was for me to pick up trash and I'd be compensated, to which I replied, NO. I also noticed other damage, really to much to list here; I have not even seen the inside yet, so I am terrified at this point. Among other things he states it is upon the homeowner to repair damage that any normal person can see is not wear/tear and I agree some things are definitly on owner (normal/real wear & tear), he is quick to point out that judges seem to take the tenants side in any type of legal litigation in an effort to try to coerce a owner and the list goes on. Make sure to check recent reviews, when you check, click on newest so you can see the most up to date information and notice how Liberty is slowly but surely losing stars and if you read through some of the one star reviews, you'll see rudeness mentioned in quite a few, most in a negative fasion. When I looked up Liberty a year ago they had 4 1/2 stars, now 3 1/2 and I think rating wil keep going down. In my opinion they are just in it for the money, which is fine, since after all it is a business. However, they must not forget who the customer is, we hired you all not the other way around. If you read some comments from the employee's in reponse to customer reviews on GGL, it's mentioned that they fired homeowners/clients, seems like some employee's did not get a proper lesson in business fundamentals and this paints a picture of a toxic business model. The property manager I was assigned, is totally incompetent, rude and lazy amongst other things from my point of view and I believe he is the one that replied to many reviews. The real estate agents at the begining of the process also play a big part in this very shady business model by pretty much pushing all responsibility over to the property managers. Basically, it is a way of keeping  there hands clean and leaving the dirty work to the property managers, in a very unorganized type of business model, just my two cents. I bet this company will continue to lose credibility due to hiring people such as the one's mentioned in this review and the unethical business tactics they use. Please do yourself a favor and seek business elsewhere, I have before/after pictures of property and may post for all to see in case proof is needed, since pictures speak louder than words after all. (This just my personal opinion, as stated above, others may not agree for legal purposes)

We recently purchased a home in New Braunfels as an investment property, and working with our…read moreproperty manager has been an excellent experience. He handled everything quickly and efficiently from the start and delivered exactly what he promised. He is very responsive, responsible, and easy to communicate with, which gave us a lot of peace of mind as out-of-town owners. We are extremely happy with the service we've received. We've already recommended him to a friend and would gladly recommend him to anyone looking for a reliable property manager.

From the owner: Hiring a property manager is almost as easy as just turning over the keys and collecting a check…read moreeach month:) We would handle every aspect from finding a great tenant for your home, getting them settled in, and making sure everything goes smooth during their lease. We provide on demand pest control, and HVAC air filters for all of our properties, at no cost to you. Rent is collected electronically through a PM software called Appfolio which allows tenants to submit maintenance requests and communicate with us through the software. Owners also have access to the software so they can submit requests, download monthly and annual statements, and communicate with us as well. We try to keep our fees simple and all inclusive, without any of the junk fees that some management companies charge. Our in-house maintenance team can handle most repairs, and at a cost usually significantly less than hiring a third party vendor. But we do have relationships with area vendors if the issue is something our team is not licensed or trained to complete. There are many choices when it comes to choosing a property management company, so we appreciate you considering ours. It's a great compliment when someone trusts us to look after such a valuable asset, and we don't take that responsibility lightly.

Had a successful and great viewing through Red Wagon. They were quick to respond and very…read moreaccommodating.

Horrible! They lack communication, we paid for application fees and had to have our realtor get…read moreinvolved to communicate on our behalf.

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

Our experience with Peace of Mind Property Management has been extremely disappointing. From the…read morebeginning, the property was not properly prepared for move-in. There were multiple issues that should have been addressed before anyone was allowed to occupy the home. Over the course of our lease, we repeatedly reported concerns and worked through their maintenance process. Unfortunately, most situations turned into long delays, repeated visits with no resolution, or vendors being sent out without clear direction. It often felt like time was being wasted rather than problems actually being fixed. Communication was inconsistent, and we frequently had to follow up multiple times just to get updates. In several cases, issues that were previously identified were never fully addressed, and we were left dealing with the same problems again and again. What stood out the most was the lack of accountability. Instead of resolving ongoing concerns, responses often shifted responsibility or minimized the situation. After months of trying to work through everything the proper way, it became clear that getting real solutions was not a priority. We understand that property management can be complex, but tenants should not have to spend this much time chasing basic follow-through. Based on our experience, we would not recommend this company.

I am writing this review in response to the answer I received from "Peace of Mind" Property…read moreManagement. When I called to voice concerns, I was told, "you're law enforcement, you should've known better before moving to this area." That response alone should tell you how resident concerns are handled. Because I "didn't know better," I now feel it's my responsibility to inform potential residents about the ongoing issues at this property. I also want to make it clear: I am not affiliated with this property in any official capacity. I simply live here. I am not a courtesy officer, I do not respond to calls for service here, and I am not responsible for deterring crime--despite being used as a selling point to make others feel safer because of my marked patrol unit. Area Issues While the townhomes themselves look nice, the surrounding area is a major problem. Directly across the street is a warehouse (Taprite) that operates 24/7. Throughout the night you will hear:     *    Semi-trucks arriving and departing     *    Loading ramps slamming     *    Forklifts operating with constant loud beeping Behind the property, there is also a bar and a bingo hall, which results in constant late-night noise, music, and activity. Safety Concerns The most serious issue is safety. There is a large homeless presence in the wooded area near Van Cleave and Northwestern. This is not occasional--this is ongoing.     *    Gunshots can regularly be heard coming from the wooded area     *    SAPD has responded with K9 units after reported shootings     *    It has been confirmed that individuals in that area possess firearms This creates a real concern about stray rounds and overall safety for residents and their families. Homeless individuals frequently enter the property and:     *    Check car door handles     *    Look into vehicles     *    Steal packages     *    Use exterior outlets and water from residents' homes Personal Incidents There have been multiple direct incidents, including:     *    A woman ringing my doorbell at 3 AM asking for a phone after a drug-related altercation     *    Individuals setting up tents directly next to the property     *    A person attempting to sell what appeared to be stolen merchandise, then becoming aggressive when asked to leave     *    A violent incident where a man dragged a woman into a wooded area in broad daylight     *    My marked patrol vehicle being vandalized by a known offender While law enforcement has responded to several of these situations, the frequency of these incidents is extremely concerning. Lease Issue I originally believed I signed a one-year lease ending in December 2025. When I prepared to move, I was informed it was actually a two-year lease ending December 2026. Management claimed I requested this via text, which is not accurate. I have retained all communication and offered to provide proof, but received no response. As a result, I am now stuck in a lease I did not intend to sign. Final Thoughts Please read your lease agreements carefully. Based on my experience, resident concerns are dismissed, safety issues are ongoing, and management accountability is lacking. I would strongly encourage anyone considering this property to do thorough research before signing. I trusted this company, and I regret it. I don't want others to end up in the same situation.

Moshko Properties was the best company i delt with for my property management and made it an easy…read moreexperience for me for all my home transactions, was able to do my sells and buys. Backed by a law office that knows what they are doing. I love it when my properties are managed by my lawyer Max. He really values my time and i appreciate that.

Been working with RentFlow Property Management after dealing with another management company before…read morethem. I can say RentFlow Property Management are Real Pros, providing great services for fair pricing..I'd like to thank Jenny M. for everything from getting the house ready, to advising what is best for the all parties. If there ever is a time to use the phrase "Stress Free", this was the time.

Karen McManuis represented us as buyers. She consistently made us feel as though we were the only…read moreclients she was working with (even though I know that's not the case). She was personable, down-to-earth, took the time to show us things that we needed to be mindful of in considering purchasing a home, and was patient with our decisions - even when we flip-flopped. Karen's knowledge of San Antonio's neighborhoods and the fact that she always took the time to educate herself in advance of showings meant that she was able to provide us with invaluable insights. All of this went toward making sure that we wound up in the home that was right for us. We are so thankful for this! Karen trusted us to make the right decision, and took her time to work on our behalf. She was fast, precise, and an absolute pleasure to work with. On top of this, she had an intimate understanding of the VA's lending requirements, which was incredibly important to us. At every step, we knew that Karen McManuis was acting in our best interests. If we buy another home in the future, I hope Karen is available to help us out. We'll be sending business her way. Thank you, Karen!

Read Carefully. If you are looking for an ordinary realtor keep looking! If you are looking for…read moreSuperhero disguised as a realtor Terry is your guy! We started our journey with Terry of building a home 14 months ago and his commitment to my family and I never wavered once and is actually stronger today than the first day he became our realtor. Terry was with us for EVERY appointment form signing contract, designing our home, picking out accessories (side note: Fellas if you need a teammate to help balance your spouse with picking items for your home call Terry now. He helped me keep my wife from going crazy with upgrades and at the same time helped us build a beautiful home with everything we really wanted) He went to numerous appointments with the builder Including every walk-through. He meet me at the house countless times to check the construction work and when things went wrong Terry was in immediately communication with the construction manager and sales representatives. He even worked with our mortgage broker to ensure everything was ready for closing. Not once did Terry offer guidance that was not in the best interest of my family and I, even though it never benefited him. Terry was always available for us no matter the time or day. He's always honest and forthright, no games! If you think you don't need a realtor because you're building a new home you're making a mistake! I could continue this review for pages.  Bottom line Terry is the realtor that you want by your side for all of your real estate needs. Terry is not just our realtor he has become our friend, there will never be a need for us to look for another realtor.

Chris helped us find the house of our dreams! We moved from KC to Kerrville during the pandemic and…read moreChris helped us every step of the way! It was extremely difficult, even our bank was problematic, however, Chris has a background in banking as well as extensive knowledge of the area's real estate. He guided us to our perfect home! He is very dedicated and worked diligently to assist us. The pandemic brought obstacles and challenges, and delays that many would find insurmountable. Not Chris- he had solutions and certainly worked harder than anyone could possibly expect. He went the extra mile to accomplish this! Chris Callan came highly recommend to us and in turn, we highly recommend Chris as your Real Estate agent! We couldn't not be any happier with our new home or Chris! Thank you!!!

Carol Schultz sold our house in Boerne and helped us with our new home purchase. Carol was always…read moreavailable, patient, extremely knowledgeable and always willing to help. Her knowledge of the Boerne market was invaluable. Five Stars are not enough for how Carol handled our sale and purchase. Not only were all our real estate needs handled, we made a friend for life.

-Marshall Henson! This man deserves a raise. I have no idea what he gets paid but it is not enough…read morefor the service he provides. My Wife and I have been renting around the country for the last 12 years. We have engaged with many property managers, none of which have been as pleasant to work with as Mr. Henson. From the application process, to the lease agreement, to move in and beyond, Marshall answered every question promptly and with the utmost professionalism. We are very lucky to have been placed with Mr. Henson. Daniel and Jessica Coffeen

Marshall is a great property manager along with Adela. My requests and questions are always…read moreanswered promptly. Last year my AC went out and they communicated with me throughout the whole process. Signing the lease every year is done with complete ease and no complications. I recommend Marshall and his team 100%. Thank you Aida C Current tenant since 2017