We just purchased a home in December and called several property management companies and Shawn was…read morethe only one who contacted us. So far, he has made every effort to make things smooth for us. Looking forward to working with him and the company.

Shawn and Sasha were outstanding!! They helped us sell our home when the economy was at its most…read morebrutal. They were patient, diligent, and most importantly trustworthy. The results were better than I could have hoped for! Fair, honest, and all around great people to work with. With out a doubt I would work with them again!

Great service, great prices. Really pleased with my decision to go to Elizondo & Associates!read more

From the owner: Elizondo & Associates is a full-service land surveying, mapping, and consulting company based out…read moreof San Antonio, Texas. We provide an array of sophisticated services to public and private clients throughout Texas. We offer a full range of land surveying services to accommodate our local community and we also have the capacity to complete any project across the state.

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

Danny Charbel is one of the best realtors we have ever worked with in finding a home…read more We do not use the word 'Best" lightly and we have worked with many realtors over the years, but Danny is top notch. When we met Danny, we took a weekend trip to Texas. We wanted to meet our new realtor and visit some houses in San Antonio and the surrounding area, and we realized during this weekend to Texas we would need more time to find just the right home. The weekend we spent with Danny was a fun time getting to learn about him, and he learned about us so that we knew we were on the right track to find the right home. We needed to find a place to stay quickly once we move to Texas and during the weekend visit luck was on our side, Danny has a fully furnished Airbnb that we decided to rent while we search for our new home. Once we moved to Texas, we rented the Airbnb. We did find a house quickly (thanks to Danny listening to what we were looking for in a home) and we rented the Airbnb for four months while our new home was in the process of completion. Danny is very knowledgeable, professional and listens to his clients. During the closing process, Danny made sure we felt at ease during this process and took all our many questions and all were answered in detail. Danny was with us every step of the way. We cannot express the thanks to Danny Charbel for being the person he is, he made us feel very comfortable in finding a home. On a side note, Danny has great contacts with different trades, that is how we have great plantation shutters, electrician, painters, etc. This is also a great feature with a realtor that has many great connections for his clients.

I cannot say enough good things about our experience with Danny as first-time home buyers. Danny…read morewent above and beyond to accommodate our needs and is truly an expert in his field. His guidance and knowledge helped us find our perfect home, even as we navigated the buying process from out of state. He is one of the most thorough and communicative professionals I have ever worked with. Danny came to us highly recommended, and still he surpassed our expectations. I would absolutely recommend him to anyone in the San Antonio area in need of a well-connected, knowledgeable and personable real estate agent.

Patty Gonzalez took care of me as I sold my home while traveling. She was patient and worked with…read moreme on any problem that came up. Thanks Patty!

I was transferred out of town for work for a few years and decided to rent my home here in San…read moreAntonio and I absolutely regret it. They pick the first tenant that applies not necessarily the best one and then charged a percentage (about $200) for just processing payments. On top of that they always side with the renter, every thing was considered "wear and tear" to them. When the tenants left they had scratched up our floors and dented our gutters in the front of the house, broke one of the plantation shutters. We were charged like $300 for house cleaning but when we got there it was grimey and it looks like they just did a mediocre job overall. They don't actually check the work of the third party vendors they hire. It's so darn annoying that you trust these people with managing a home but it was just a heartache overall. On top of the "management fee" they'll charge an extra amount to do inspections. I figured all that would be included with their fees. ‍

​Helotes Property Management wasted three critical days of our house-hunting time by stringing us…read morealong with excessive requests and false assurances, only to reject us for reasons that made no logical sense. This was an extremely unprofessional use of our time and money. I strongly advise others to look elsewhere.

Helotes Property Management recently purchased our apartment complex in San Antonio. I originally…read moregave them a low rating because of an issue with a payment submitted through their online portal... we were being charged for an NSF and late fees even though the payment had gone through (there also was an issue with our last name was misspelled in the portal that wasn't caught in time)... regardless, after a couple e-mails and screenshots of confirmation, etc they have corrected. Upon purchasing the apartment complex they did raise the rent, but after speaking with Cristina they were kind enough to offer us a month-to-month until the renovations were complete before raising the rent. Not only that, but if we had to move between units during renovations they would fully compensate us for the moving fees. We did move on to another place but I can say from our 2 months of dealing with them, they were honest, fair, and cared enough to take the time to research our issues and correct them. Thank you HPM!

Love my apartment, but too pricy for not repairing the elevators in a timely manner. At least one…read moreelevator is out of order at any given time. As much as we pay for rent management could at least keep the elevators working. Also they increase the rent every year.

They cannot keep the elevators or gates working. Always waiting on a part. Sometimes it takes a…read moremonth.

My husband and I are in town looking for somewhere to move into in June, we were referred here by a…read morekind woman helping us look for housing. When we got to the property Ms. Desiree greeted us, and asked all the right questions. I expressed to her our desired move in date and she was quick to find a unit that would be best for us. She showed us two units and the entire property. Any question I had she took the time to stop and answer it directly and let me just tell you this property was a winner for us. The location is amazing, the staff were all kind and gave warm welcomes, she even was able to offer some suggestions on where to explore in the area. I must say she really had our best interest in mind and was quick with the process. I enjoyed that she was very personable, articulate, and caring. I cannot wait to make our move from out of state and have a price of mind about our property manager!

From the owner: We are perfectly located in the vibrant Alamo Ranch neighborhood of NW San Antonio, offering:…read moreSpacious & Beautiful one-, two-, and three-bedroom homes thoughtfully designed with stylish finishes and smart layouts that fit your modern lifestyle. From open-concept floor plans and granite countertops to spa-inspired garden tubs, walk-in closets, and 9-foot ceilings, every detail is crafted for comfort, function, and style. Whether you're building your career, growing your family, or simply craving a peaceful retreat close to it all. We are a pet-friendly community that offers a variety of thoughtfully designed floor plans to match every lifestyle, maximizing natural light, open space, and everyday functionality. Select homes also offer elevated touches like relaxing garden tubs, vaulted ceilings, and upgraded fixtures to make your space truly feel like home.

After posting my original review, I had the opportunity to speak with the property manager, Alyssa…read moreCervantes, regarding my concerns. She was extremely polite, professional, and positive during our conversation. She helped clear up some confusion, offered solutions for my personal concerns, and made me feel heard and respected as a resident. While I mentioned I would think about resigning my lease, due to the reasons I previously listed I will most likely still be moving on. I also appreciate that Alyssa shared the staff members I've had challenges with will be receiving additional training to improve communication and support for both current and future residents. Even though this was our first interaction, she handled it with professionalism and care, which left me with a much better impression of the property's leadership. Because of this positive experience, I've decided to raise my rating. I want to continue to recognize leasing associate Jaaliyah Rios, who has always been a bright spot with her professionalism and kindness, and now also acknowledge property manager Alyssa Cervantes for her excellent communication and willingness to help. Both of these staff members set a strong example of what great resident service should look like.

the staff is great but when paying rent why pay the extra fee just to pay rent. the gates have not…read morebeen working

-Marshall Henson! This man deserves a raise. I have no idea what he gets paid but it is not enough…read morefor the service he provides. My Wife and I have been renting around the country for the last 12 years. We have engaged with many property managers, none of which have been as pleasant to work with as Mr. Henson. From the application process, to the lease agreement, to move in and beyond, Marshall answered every question promptly and with the utmost professionalism. We are very lucky to have been placed with Mr. Henson. Daniel and Jessica Coffeen

Marshall is a great property manager along with Adela. My requests and questions are always…read moreanswered promptly. Last year my AC went out and they communicated with me throughout the whole process. Signing the lease every year is done with complete ease and no complications. I recommend Marshall and his team 100%. Thank you Aida C Current tenant since 2017