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    Rent Werx

    1.9 (118 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Rent Werx

    Property management

    Rent Werx Photos

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    Consumer Alert: Questionable Legal Threats

    Consumer Alert: Questionable Legal Threats

    This business may have tried to abuse the legal system in an effort to stifle free speech, for example through legal threats or contractual gag clauses. As a reminder, reviewers who share their experiences have a First Amendment right to express their opinions on Yelp.

    More information about the action that led to this Consumer Alert is available here.

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    do not live here! black mold everywhere and a on going 6 month water leak that is leading to the walling falling down! The never answer phone or emails. Conveniently closed when I am able to take time off work to go to the office. Maintenance does not fix anything! Work orders cancelled, never hot water or pressure.

    Kirsten B.

    If I could give negative stars, I would. This company has been nothing but a problem from DAY 1. Their customer service is below par from anything I've ever seen. They can't answer a phone call, ever, but they were able to delete my fb comment and stop me from commenting any further on their page. RentWerx, please don't try to reply with, "Please direct all ____ to our email or website" like you've done all other folks here. I've done that with ZERO resolution. When we moved in the gas line did't have a gas cap on it: they wanted us to fix a TX property CODE violation. The virtual walk-through took us two days to complete because of all the annotations I had to make with issues that they didn't correct. There are quite a few other code violations that we will be reporting to the city/county.

    "About this Business", p1 - current as of 11/17/2021.
    Paul William O.

    I'm glad we no longer use this company to manage our rental properties. If you take the time to read the reviews here on Yelp and other sites such Google or BBB, you'll know why. We started using this company back when they were still Larsen Properties. We severed our business relationship with RentWerx in 2020, which was a decision stemming from similar issues that other reviewers mentioned. RentWerx's behavior towards past customers (landlords and tenants) is unbelievable - specifically to negative reviewers. RentWerx goes out sending cease and desist orders to negative reviewers (see the "Consumer Alert: Questionable Legal Threats" by Yelp - hint: reload the webpage) or by offering a $100 payout to retract negative review (see the review by Phil B on 04/16/2018). Google and BBB website reviews show a similar array of experiences that customers have had with them (landlords and tenants). Also, see how RentWerx carried themselves out in Yelp's "About the Business" for reference (current as of this writing - also attached in case it gets edited). That said, the negative reviews speak volumes and are hard to ignore. Potential landlord/tenants looking to explore RentWerx should make thorough inquiries about the company's pricing structure as well as its operational culture. Please pay close attention to how the company carries itself in public forums such as Yelp and other social media review sites. These review sites are all public forums where real people can voice their concerns or fondness to companies and are readily accessible. Also, pay good attention to the content of the reviews and watch for patterns/frequencies to make the right decision for your business. I do not recommend this company based on previous experience.

    This is how outrageous they charge you after you terminate your lease agreement.

    LANDLORDS AND TENANTS STAY AWAY from RENTWERX. We have tried this company for managing our properties. There are multiple issues with this company 1) They are incompetent when it comes to renting out your property. Our property was with RentWerx for 3.5 months and they couldn't rent it out. I switched to a different property management company and they were able to rent it out within 3 weeks. 2) They do not understand rental markets well, and their marketing strategy needs a huge improvement. 3) They charge you outrageously. They send different kinds of invoices with bloated charges if you terminate the agreement with them. Some of them come after you terminate the agreement. So be aware of this company. Just check the attached photo of just mowing and trimming weed cost. This was sent after the termination of agreement. 4) Their property managers are never available and do not answer promptly. You have to call like 5 times a day to get connected. Once it is 4 pm CST, no one is reachable except the operator. 5) They do not have their own crew to keep landlords' costs low. 6) Most of their service like listing your home are always slow and delayed. The only rent-ready team is the one that gave some positive experiences with this company, except that all of the other experiences were some of the worst with this company. Note: We deal with several other property management companies, this is the first property management company where we are writing a negative review. This was perhaps the worst property management company we dealt with so far. Additional updates: When we asked RentWerx to share the contact information of the vendor so that we could negotiate directly, they declined. Why would a property manager would not let the landlord talk to vendors? People are smart enough to understand. :D. I am not sure but I bluntly asked them if Rentwerx is bloating the charges in terms of commission on what vendor was actually charging. They did not respond to that specific question ever, and we understood what was happening here. BE CAREFUL WITH THIS COMPANY. @Landlords, Rentwerx does not work in Landord's best interest. Be careful if you end up moving with them.

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    Horrible horrible horrible. Lawyer up and don't go through them. They don't subscribe to help because they can't control the narrative.

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    Ask the Community - Rent Werx

    Review Highlights - Rent Werx

    Through Larsen Properties, we have a portfolio manager and a maintenance director overlooking our rental.

    Mentioned in 12 reviews

    Read more highlights

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    From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

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    From the owner: Hiring a property manager is almost as easy as just turning over the keys and collecting a check…read moreeach month:) We would handle every aspect from finding a great tenant for your home, getting them settled in, and making sure everything goes smooth during their lease. We provide on demand pest control, and HVAC air filters for all of our properties, at no cost to you. Rent is collected electronically through a PM software called Appfolio which allows tenants to submit maintenance requests and communicate with us through the software. Owners also have access to the software so they can submit requests, download monthly and annual statements, and communicate with us as well. We try to keep our fees simple and all inclusive, without any of the junk fees that some management companies charge. Our in-house maintenance team can handle most repairs, and at a cost usually significantly less than hiring a third party vendor. But we do have relationships with area vendors if the issue is something our team is not licensed or trained to complete. There are many choices when it comes to choosing a property management company, so we appreciate you considering ours. It's a great compliment when someone trusts us to look after such a valuable asset, and we don't take that responsibility lightly.

    Rent Werx - propertymgmt - Updated May 2026

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