1. Cbre- San Antonio

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San Antonio, TX

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6 years ago

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Verano At The Heights

Verano At The Heights

(4 reviews)

Oak Park/Northwood, Uptown Loop

I have been a resident here for awhile now. I feel it's time to update my review. We're a small…read morefamily so it's not easy for us to just up and move. So we have been through a lot of things here at the complex. But now that Melanie is here I can honestly say I am very happy with the apartments now. She is easy to find, she tackled and fixed the hot water issue! Something that has been a major problem for years. No one could figure it out. And she did! We had a couple issues that previous management wouldn't take care of. I think she knocked it all out within her first month here. I used to honestly dread going to the managers office to turn anything in or ask for anything. I don't feel that anymore. The property is definitely cleaned up now! The laundry rooms! We have new washers and dryers and they are repainted, and there's a key to access them. There used to be people who didn't live here who would hang out in there and I feel a lot safer now. I like to be a fair person so I decided to update my review because she deserves the credit!

I moved in towards the end of 2015 and absolutely loved the place due to it's location and…read moreappearance. It's super close to everything and it's relatively quiet. It feels like you are more part of your neighborhood than in an apartment complex. The complex is structured so that it surrounds courtyards that are pretty to look at and the units are located on the second story, with the car ports located underneath them on the first floor-I loved this aspect the most because there are no upstairs or downstairs neighbors! However I think I may have been lucky and been in a perfect unit because my neighbors would complain of the constant maintenance issues such as the water or gas bills that are ridiculously high. They are constantly working on the water pipes near the complex and it doesn't seem to be getting any better. There has also been many management issues. I've done some research on the complex and it's been passed around many companies, multiple times in the past 5 years. There was actually one of those company changes two months after I moved in and the new company send in a landlord who was constantly drunk on the job and was never pleasant to meet with. That landlord has since been fired and the company sent another one who seems to be pleasant to work with but the company does not fill them in on a lot of information so it is always difficult to get some answers from the leasing office. Overall, I do believe that this complex has some potential but right now it's a little messy to deal with. I, personally have had a good experience but many of my neighbors do not feel the same way.

Alcove at Alamo Heights - Living Room

Alcove at Alamo Heights

(23 reviews)

Wilshire Terrace

I absolutely love living at the Alcove. I just moved in a few days ago, and have no complaints! The…read moremoment I stumbled upon this community I was sold. I did my initial walk-through in February with Jessel, and she really made me feel like this place could be my potential home. The units are so modern and turnkey, and the management staff is wonderful. They definitely go above and beyond to make sure you get everything you may need. Maintenance staff is super helpful, and they fixed everything in my apartment just 24 hours after putting in my work orders. He even showed up to my apartment the day of putting in my work order to take a look at my A/C unit. The apartment itself was in perfect condition. Everything looked just like the pictures on the website. I love all the stainless steel appliances, the granite countertops, all the storage space, and my balcony. The dog park is only a quick 2 minute walk from my unit, and me and my dog Peanut love spending time out there. It makes him feel like he still has a backyard to run and play in. Overall, Patty and Jessel are amazing! I really do appreciate them soo much. Especially Jessel...! (Side note: the day I moved in she saved the day when the washer/dryer people from Lowes made my hot water valve leak. She came and helped stop the water from getting all over my apartment.) My apartment is so perfect, and I can't wait till I get completely settled so I can start entertaining in my home. If you are looking to stay in the Alamo Heights area--I would definitely recommend you staying at The Alcove at Alamo Heights!

Xavier and Kelly, members of upper management, do not return calls. I have contacted them 3 times…read moresince March with no response. They respond to reviews saying they value our input, but when you go to give input, they don't respond to your calls or messages. Complete waste of time. OH ALSO, they will dig massive holes in your yard without giving you ANY heads up whatsoever. Dangerous and very inconsiderate. Please see pictures attached.

Cbre- San Antonio - commercialrealestate - Updated October 2026

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