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    Monterey Transfer & Storage

    3.6 (12 reviews)
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    Ask the Community - Monterey Transfer & Storage

    Extra Space Storage

    Extra Space Storage

    3.6
    (17 reviews)

    In all the years I've used storage facilities, the Extra Space Storage at 135 Martella in Salinas…read moreis the best of the best. It was extremely simple to book a unit on line and have it ready to move into with all the information supplied in advance on the internet. The buildings and grounds are extremely well maintained with the unit I rented in perfect condition and having the benefit of climate control. That's the physical side; all good. The service side is what separates any business from its competition and in this case the person on point on my first visit made all the difference in separating this unit from all before. The was extremely helpful and informative, pleasant and cheerful and made sure everything was perfect for our unit and visit with helpful tips. Thank you, Emmy! You deserve a raise for your excellent work ethic for Extra Space. I've already recommended ES to several friends based on the quality of the facility and the premium customer experience.

    I originally chose this storage location because I was impressed by how clean it was and how much…read morethey emphasized indoor, pest-controlled units. Mind you, after the promo price ended, I'm paying $333/month, believing my belongings were safe and well-maintained. Fast-forward to less than a year later, I visited my unit only to find it covered in rat droppings and not just a little, a lot. It was disgusting. I phoned immediately and spoke to the person working the on-site office, they admitted another unit in the same building had the same issue. I was shocked that this wasn't disclosed to tenants. She said they "don't notify anyone" and just wait for tenants to discover it themselves. Seriously? To make matters worse, because I don't have insurance, they told me there's nothing they can do. Now I have to throw away a lot of my things and I don't have a way to transport that stuff to the dump and they don't allow tenants to use their garbage or recycling bins. Despite asking for a call back from George Bishop (the higher-up), I never received one. This kind of lack of accountability and basic decency is unacceptable. If they know there's a rodent issue, specifically rats, the least they could do is warn people or take preventive measures. Instead, they continue to charge premium prices while tenants deal with the consequences. A household's worth of items ruined, no follow-up, and no concern shown. Absolutely disgusting and disappointing experience. I would never recommend this place to anyone. By the way, I just found out last week (Oct 2025) and this is the location that was the old Pepsi building before.

    Monterey Transfer & Storage - movers - Updated August 2026

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