Extremely unprofessional business, poor experience attempting to coordinate a one item transport…read more Initially Tavares was responsive and had a competitive rate to transport a table for me. Went to great lengths and expense coordinating pickup with another party and Tavares. As the pickup/drop off date got closer I hadn't heard anything from Tavares. I began to send messages through yelp, via text, then finally called leaving multiple voicemails. I have not received a response after 3 days contacting them. On my first call, the phone rang like normal. After that every time I called it went straight to voicemail, I believe they blocked my number. If you changed your mind or something came up and you can no longer do a job, just let your customer know. Don't leave them in the dark and block their number.

Great crew , handled with care . Used for a few pieces of furniture and local moving . Good valueread more

Super professional and easy to work with! They told me they'd start at 9am and they showed up right…read moreon time. Hard workers too! If you're in the Monterey peninsula, they're based out in Salinas so they'll be at your location really easily. For packing services (labor), it was $120/hr, where it's a 4 hour minimum and then they charge hourly after that. They utilized their own cargo truck which is $150. Of note, if you want them to actually pack your things, you'd have to provide the packing material and the $120/hr increases to $150/hr.

Very responsive and professional. I had more stuff than I originally thought/was quoted for and…read morethey were able to accommodate me. They were efficient and quick on the day of the move and very communicative.

What a great find for me having lived in Monterey for 22 years! I used to take my papers to UPS…read moreand would blindly hope their third party vendor would treat my documents securely. UPS charges more because they charge around $1.50/pound and a banker's box is around 35 pounds, which could then run someone around $54 a box. Monterey Transfer only charges around $10 a banker's box. What a difference. Also for a very small extra fee, they'll let you watch the papers being shred on their very large industrial shredding machine on site. That alone is worth going with them. On top of all of this, their office staff was very professional on the phone and very friendly and kind in person. The building and site was clean and organized. Highly recommended and I would use them exclusively in the future.

Your reply is misleading. Proper handling of the NTS was not followed and I did bring it to the TMO…read moreattention. It was your company who packed and picked up the 8,000 lbs from my residence. Your movers had intimate knowledge of the specific item that they rapped and put into a box call #7. It was your employee who acknowledged the exact item missing. My belongings were packed into standard military shipping crates. Your staff did not put the seals on them and I reported it to the TMO. No other company would have knowledge of what was in that one box out of 8,000 lbs. Your company took my 8,000 lbs out of the military crates at an unknown time. You transferred them to a company who loosely delivered them to me. It's a very unusual coincidence that out of 8,000 lbs of boxes, concealed boxes, only that one unique item is missing! I just want it back, no questions asked and no further headaches

Great local moving company ! Johnny and his crew were very professional , and took great care…read morewrapping furniture to protect it . I had a small move to a couple of locations and they did a fabulous job ! I will definitely use this company again for all my future moving endeavors .

I chose Johnny and Power Moves Services for a long-distance move because of the great reviews and…read moreI'm so glad I did. It couldn't have been a better experience. Johnny is personable, professional and an amazingly hard worker. He and his assistant, Enrique, went above and beyond in every way, including moving an extra item within our home for us. There were LOTS of stairs involved in our move but the guys never slowed down or complained. Price was fair. Would definitely use PMS again!

The Cardinale Team arrived at the appointed times to pack and move me, worked efficiently, and came…read morein under budget. They communicated clearly, integrated me into the team on both the packing and moving jobs to ensure we were in synch on all the details, and never missed a beat. There were a few significant challenges on the move-in side to my 2nd story rental unit. Two 90" sofas were innovatively hoisted from the truck, up and over my balcony, through french doors, and into the living room...done and done. My dining room table includes two acrylic pedestals and a very heavy (and breakable) glass top. Crated and uncrated carefully, the crew took extra time and care to place the rug and assembled table precisely centered under the existing chandalier. As it would be difficult for me to make adjustments later, they far exceeded my expectation on this important (to me) task. I appreciated that my beds were set up, including bedding, all clothes in wardrobes were hung in the closets, and then those large boxes taken away. I was happy (and relieved) that my final cost came in slightly under estimate. I sensed that Leo and the team were carefully working on my behalf to reach this goal. I highly recommend Cardinale Moving & Storage. You guys are great from top to bottom!

Hiring Cardinale to move us was a great decision. A crew picked up our stuff on Monday and…read moredelivered it on Tuesday. They were friendly and very efficient hard workers. The value for their service was unbeatable and very fair. We would recommend them to anyone who wants to make a move and not have to hassle with the details and sore backs. Highly recommend Cardionale.

South Bay Moving Systems overcharged us by over $4,000, violated their contractual delivery…read moreguarantee, charged for services we explicitly declined, and then completely ghosted us when we attempted to resolve the issues. We are now forced to dispute the charges through our credit card company and file complaints with federal regulators. What Went Wrong 1. Massive Billing Errors & Overcharges Original contract: $7,284.89 (later adjusted to $7,194.78 based on actual weight) They charged us $10,244.04 on July 25th - nearly $3,000 MORE than the entire contract amount Added an unauthorized $650 charge on July 27th for repacking services we explicitly declined via email Issued an incomplete refund of $6,509.08, leaving us overcharged by $1,575.18 They admitted to the billing errors but have not corrected them 2. Broken Delivery Guarantee Contract explicitly stated: "guaranteed delivery within 5-11 days from pickup." They delivered on day 12, forcing our family with two small children to sleep on air mattresses and eat takeout because we had no kitchen supplies. There was no apology, no compensation, and no accountability. 3. Complete Communication Breakdown Promised on pickup day (July 16th) that we'd receive delivery scheduling information Went completely silent between July 18-25 despite our calls As a family moving cross-country with small children, we had no idea when to expect our belongings Had to repeatedly call just to get vague "within 11 days" responses 4. Management Refuses to Respond After the billing disaster, I attempted to resolve directly with manager Justin Jenkins - who is the CEO's son. I have had to pro actively reach out to him every day for over two weeks and nothing has been. He promised to put me in touch with the CEO which has not happened. We are 2 months past the move and they still have our money. A friend in King City, CA asked if they should use Southbay for an upcoming move to OR and we told them no, and Id say the same to anyone looking at this review

We worked with Mario on project, owes my company a lot money. Keeping saying he will wire or…read moredeposit money but never does. Call him his staff every day never get update or payment schedule.

Poulos handled the truck loading and driving for our move across the country this summer. I'm in…read morethe military, so we've moved domestic to overseas and vice-versa many times, but this is the first time we've had two different companies for packing and driving. The packing company (a local company, not Poulos) did an "okay" job on the first day, but the guys from Poulos absolutely knocked it out of the park on the second day. Brian was at the house ready to go before I even arrived, right at the beginning of the "arrival window" at 0800. He and Cristian started off strong, and as the day went, Nathan and many more team members showed up and seamlessly integrated into the flow (Josh, Octavio, Chris, Emanuel, Luis, and both Davids -- apologies if i missed anyone!). The guys clearly understand the importance of being professional and personable, and everyone was courteous and respectful of our house and property. They worked quickly and efficiently as a team and had everything loaded and ready to ship by 1630. Moving with the military is always stressful, but Brian and his team went above and beyond to make this as easy for us as possible. This was the best interaction I've had with a moving company in 15 years of service. They have my highest recommendation, and will be my preferred TSP in the future. Great job guys!

Great moving experience! Immanuel, Carlos, and Ivan were wonderful. They were very professional and…read morefriendly and made the moving process as seamless as possible. Immanuel constantly asked if I was satisfied with the process, if I had any questions, and if there were any things I wanted to change/fix. The communication was amazing, and I felt very comfortable the entire time. They finished my whole apartment + storage in a few hours. I've moved 3 times so far as a military member and this was by far the best moving experience!

We had a great experience with Peninsula Pack and Move. This was a challenging move with a…read moredifficult house to move out of and into, and the crew handled it professionally from start to finish. The team worked efficiently and packed the truck expertly--everything was secure, and nothing was broken or damaged, which really speaks to their care and experience. Toward the end of the move things did slow down a bit, but we were also coming up on nearly seven straight hours of work, so that was completely understandable. By the end, most of the large furniture items were placed inside the house as requested, and the majority of the boxes were left neatly in the garage, which will make unpacking fairly manageable. Overall, great service, strong work ethic, and a crew that clearly knows what they're doing. I would absolutely recommend Peninsula Pack and Move, especially for more complex moves.

I would NOT recommend this company! I was quoted $175 hourly for a 28' truck and 3 guys and a…read moreminimum of two hours. An additional $50 was disclosed after they showed up. The workers were not efficient with packing the truck, layering things, one layer deep and then taking an unpacked load. This happened not once but twice, stretching out the hourly rate they were making. They did not hook up my washer and dryer as I was told they would and they damaged two pieces of furniture without disclosing they had. We ended up having to rent a U-Haul truck for two more days to finish what they weren't able to finish and this was after we had already packed a PODS container to the max in our driveway. So the stuff they were responsible for moving was mainly furniture. This is not the first time I have moved a moving company in Monterey County and so I had an idea of approximate cost and time. This company milked the clock, costing me more than twice what the move cost the previous time. At one point while moving some furniture at my old place, one of the movers voiced that he had stolen a piece of candy from me. I didn't think it was any big deal and laughed it off, but it made me wonder why he would do that and if he had done it before. When I attempted to contact the owner, David, I left a message, letting him know that I had issues and wanted to talk to him and rather than calling me back, he text me to tell me that he was really busy and that he was able to text. I would assume that being a local company wanting to make a great name, he would've contacted me back to figure out what happened and how he could make things better. The lack of upfront communication carelessness, and the fact that they took advantage of the situation is unacceptable. I expected better. If I could leave zero stars, I would. The service provided on June 27, was not $2500 worth. Do NOT book this company.