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Rossi Self Storage

4.1 (16 reviews)
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Updated 3 months ago

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Services - Rossi Self Storage

Self storage

Vehicle storage

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1 month ago

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Storage P.

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2 months ago

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Storage P.

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1 year ago

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Storage P.

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8 months ago

Very good customer service, very professional and helpful. Came here with questions and all were answered very nice.

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Storage P.

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7 years ago

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7 years ago

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6 years ago

Mitch and Cherie are awesome! Very down to earth people! Facility is nice and secure.

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Anita G.

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14 years ago

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13 years ago

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Mark W.

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7 years ago

Secure and clean storage facility!! Staff is very friendly and helpful!! We will continue to use this facility as needed.

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7 years ago

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14 years ago

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15 years ago

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15 years ago

Great friendly service. Very clean and well maintained grounds. I needed storage very quickly and I was able to rent storage within 1 day.

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11 years ago

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13 years ago

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Review Highlights - Rossi Self Storage

The facility is clean, safe and secure, and the management provide outstanding, professional customer service.

Mentioned in 3 reviews

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Extra Space Storage

Extra Space Storage

(18 reviews)

I originally chose this storage location because I was impressed by how clean it was and how much…read morethey emphasized indoor, pest-controlled units. Mind you, after the promo price ended, I'm paying $333/month, believing my belongings were safe and well-maintained. Fast-forward to less than a year later, I visited my unit only to find it covered in rat droppings and not just a little, a lot. It was disgusting. I phoned immediately and spoke to the person working the on-site office, they admitted another unit in the same building had the same issue. I was shocked that this wasn't disclosed to tenants. She said they "don't notify anyone" and just wait for tenants to discover it themselves. Seriously? To make matters worse, because I don't have insurance, they told me there's nothing they can do. Now I have to throw away a lot of my things and I don't have a way to transport that stuff to the dump and they don't allow tenants to use their garbage or recycling bins. Despite asking for a call back from George Bishop (the higher-up), I never received one. This kind of lack of accountability and basic decency is unacceptable. If they know there's a rodent issue, specifically rats, the least they could do is warn people or take preventive measures. Instead, they continue to charge premium prices while tenants deal with the consequences. A household's worth of items ruined, no follow-up, and no concern shown. Absolutely disgusting and disappointing experience. I would never recommend this place to anyone. By the way, I just found out last week (Oct 2025) and this is the location that was the old Pepsi building before.

This place stole from my storage unit. I had stored all my handbags in my unit and when it was time…read moreto get my things out, all my handbags were gone and they just left the storage container I had them in. I know it was someone that worked there because they give you the option of providing you with a lock or you bringing your own. The lock we used was the one they provided so the unit was not broken into, therefore I know it was someone from there. Do not recommend leaving stuff of value or storing with them.

Frontier Self Storage

Frontier Self Storage

(8 reviews)

I have been a customer of Frontier Self Storage for several years, and can attest that both the…read moremanagement and quality of service provided by Frontier Self Storage throughout the years are consistently outstanding. The manager, Julia, and staff members Juan and Bianca, are personable, professional, and very attentive to both the customers' needs and continual facility upkeep. The storage facility is always very competitively priced relative to other nearby alternative storage facilities, and consistently, clean, well-maintained, and secure. I would highly recommend Frontier Self Storage.

We came to this storage facility over 2 years ago. Nothing fancy, price was right and there was…read moreavailability. We have since then paid every month in time with no issues whatsoever. A couple of weeks ago, all my cards, credit and debit were stolen and I had to get all of them replaced which if it's ever happened to you takes some time. I finally receive my cards and then proceed to call Frontier Storage to pay my bill. This of course included a $10 late fee. Julia who I spoke to just refused to waive the $10 fee despite my explanation of the circumstances. Her response was "well it's clearly stated in your contract- any late bills include a 10 dollar late fee." You mean the contract I signed over 2 years ago? And what about a bit of empathy and kindness for a customer that has been paying regularly for 2 years without a single issue. I get it's a business as I too am a business owner but here's a newsflash, you are still dealing with people. The lesson here is, a bit of kindness and understanding goes a long way. You treat people right, they will stay or continue to come back. So needless to say, we will be moving our business elsewhere. By the way, I guess she's not very good at math. I paid the $10 but she'll be losing out on $1008 in revenue instead! I hope the actual owner of this business reads this review and effectively makes some changes and teaches Julia about this thing called customer service. Stay away! Pay a bit more elsewhere where customer service matters.

Rossi Self Storage - selfstorage - Updated May 2026

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