Fast response, Friendly, easy to work with! Ordered a unit online and by the next morning had a…read moreresponse and a reservation. Just had to go in and confirm my request. The pricing is very good also!!!!

Bruce is the most rude employee I ever seen working here. He came yelling at me because I the gate…read morewas open when i pulled in and yelled at me like I was a child to use my code every time I come in to use my storage I asked him to not yell at me and her rolled his eyes asked him for his name and told me you can call me Bruce

I've been homeless for over a year. I was recommended by a friend. The service at the facility is…read morevery thoughtful and they treat you like family. Dallas is very exceptional and very knowledgeable about your situation. I finally found somewhere to live and I'm condensing my storage unit. She gave me a nice price and will help me with anything she said. I live in seaside now but will continue to be in my Salinas location. Dallas thank you so much for helping me and being honest with me.

This place is a rip off, they constantly raise the rent every month and the facility is not worth…read morethe price, rats are a huge problem. Storagepro is a Very greedy company. Look elsewhere

I had a storage unit here for sbout six months. It was clean and pest free when I moved in and…read morestayed pest and rodent free the entire time I was there. Easy roll up door on unit and security gates that require codes to get in and out. Alarmed as well. Online portal is easy to use and automatic billing. Will definitely consider Trojan Storage if I ever need storage in the future.

The absolute worst experience. My unit got broken into and got no help into figuring out how their…read moresecurity system failed. Your items are not safe here. My Unit was broken into back in February. I had no idea of the break in Unit I had gone to my unit to inspect it. No one from the staff had any idea that my unit had been broken into. Right away I was told to contact the Unit Insurance company. By the way they were quick to dismiss my claim because there was no damage to the storage facility!!! What freaken luck! Here I am am spending my hard earned money so that my property is safe and secure and my unit suspiciously gets broken into! The insurance company is a total rip off!! Every month I was paying the insurance fees for nothing! No help at all! This is a complete scam! It's all scam! I recommend anyone to just get there own insurance somewhere else, and not this east coast scam. Something shady is going on in here anyone that has a unit near the 4005s units corridor should inspect their units. Someone is going around and stealing your stuff. It is easy to look into the units and pretty much go window shopping and the workers don't know about it. In the end I even realize my unit was much smaller than what I was paying for. It was supposed to be a 8'X10" and in actuality was a 6'-9"x 10"-0" almost! The absolute worst experience ever! No one saw anything, the alarms did not go off, security cameras did not catch anything, sensors did not go off, staff did not catch anything, no damage to storage unit (how lucky for them), my items are long gone. Security failed miserably!

Meanwhile, back at the ranch... The staff is cheerful,…read morehelpful and polite. They provide clean and safe accommodations in a professional environment. Much appreciation!

The staff is responsive and helpful and the storage units are clean and well maintained. I…read morerecommend for hassle-free, easy access storage.

Never thought I'd need to rent a storage unit but the day finally came and I needed one fast. I was…read moresurprised how quick they responded with a quote and was super informative on what space they recommend. I had to clear out my garage so I went with the 25x10. When I went to drop off my things, I was really impressed with how clean the facility is, it looks brand new. Didn't see anyone around so that privacy while offloading was nice. I ended up having more room than I needed since the ceilings were much higher than I thought but still can't beat the price for the amount of space. Very easily accessible for big moving vehicles too, 10/10 would definitely recommend

Great location for our storage needs. Brand new looking units. Easy access, in and out. All…read moreconvenient access can be done from app. Great customer service and answers when needed to! Thank you.

This is an awesome storage unit place. It is very well maintained. Krys, whom manages both…read morelocations in Monterey is kind, encouraging and helpful. She has truly made a semi-unpleasant thing (storage, moving all my crap) into a place I like to go! Space is clean, easy to navigate with the online app and is well priced.

Terrible service. Random and continual price hikes. They charge you extra every month for the app…read morethat allows you to get in to the facility. Awful. Awful. Awful.

Came in today on january 17th. The woman in there was listening to voicemails on loudspeaker and…read moreignored me in the office for like 10 minutes. She kept looking at me. I asked her if I could see if there was a unit available for rent, and she continued to ignore me and listen to voicemails. I'll take my business somewhere else.

Was told I had a unit for sure. Sign the papers Monday it's yours. so I packed my stuff up on the…read moreweekend only to be ignored Monday and then after repeat calls and still nothing finally at the end of the day Tuesday being told I don't have a unit that they had lied to me. Not a company that cares about people at all.

J&M moving has moved me 6 times since I got to the Monterey Peninsula in 1980s. They have just…read moredone it again. They are pros, cautious about making sure nothing hit the walls, wrapped and unwrapped all the nice furniture, asked where things belonged, and were so nice when we asked them to move items. They are really fantastic!

Two years ago, J&M moving and storage move my belongings from Monterey to Seaside, CA. I WAS very…read morehappy with this company as they were professional and took great care with my property. In September, 2019 I had them move my furniture to Minden, NV. What a disaster! There were five workers loading the truck and they laid my five foot tall roll away tool box on its back. All the tools were displaced to the back of the drawers and down to the bottom of the cabinet. This was the worst of their performance. The rest of their mistakes I will over look. I must say that the father/son team that delivered my belongings to Minden did a fine job. I will not use J&M movers in the future!