Rented a storage unit here. Clean and easy to get to. They have drive up storage which makes it so…read moremuch easier. The admin person is friendly and very helpful. And pricing for the size of unit was great.

MAXIMUM PLUS stars for Russell Storage. Can't even begin to tell you how amazing & kind they have…read morebeen to me. They went over & beyond to help me with a difficult situation. I would highly recommend Russell Storage for all your storage needs. Simply said ~ terrific service, staff & facility THANKS ~ W34 & W37

Great service Im glad and great price. Customer service is excellent and storage is just the right…read moresize and price

The manager Michelle is very professional and kept me informed as to everything I needed to know…read more The lock hasp was broken so she got right on it and had it repaired and let me know when it was done. She knows her business and is friendly and courteous. She's an asset to the company and the customers. Thank you Michelle.

I am moving my apt into storage while waiting for another place to move. Laurie assisted me in…read morefinding a good size space 10x10. They facility is very clean. I appreciate Laurie for the time she took, showing me the options.

This company does not deserve a -5 stars. All of my goods, furniture and boxes are covered with…read moremildew and mold. This morning, I was told by the Manager: "...you are just a tenant and you think that you are more important than you are...", then hung up the phone and refused to answer when I called back. On Saturday, January 24, the Manager allowed a tenant to block all of the aisles that led from the entry door through 2 more aisles for several hours. It was impossible for any tenant to get in or out of the building with anything. In fact, the Manager allowed the tenant to block aisles for other tenants to get to their goods. 3 other tenants were equally upset with not being able to get in or out. I spoke out and asked, then demanded, that the aisle be cleared for other tenants to access their units. I called on Sunday, January 25 to complain to the Owner about the situation and the Manager's position. Same Manager, as she represents herself, answered the phone and informed me of how unimportant tenants are to the Owners. The entire situation occurred, because the Manager waived the rules for 1 unimportant tenant in prejudice to other unimportant tenants. It is expensive and not worth it.

Adriana was incredibly helpful! She figured out our storage needs and gave us a great rate on the…read moreunit. She was clear and thorough with all the details and made the whole process so quick and easy.

Adriana was very informative and assisted me with questions I had about potentially renting a…read morestorage unit.

Meanwhile, back at the ranch... The staff is cheerful,…read morehelpful and polite. They provide clean and safe accommodations in a professional environment. Much appreciation!

The staff is responsive and helpful and the storage units are clean and well maintained. I…read morerecommend for hassle-free, easy access storage.

I have stored at modStorage for many years now, and was at the facility the day P. Soares was…read morethere. I have never seen a grown man act like such a child in my life, the worst part is he was going and trying to get other customers engaged in his argument with a woman who was just trying to move her stuff in and very kindly asked him to wait for a moment, he would not wait and shoved his way past her. when I saw his review, I thought I should clear things up, and not only have I stored here for years, I have NEVER had mold on anything, this place is spotless and the staff is extremely professional and kind, five stars is not enough that I would give this place.

This is an awesome storage unit place. It is very well maintained. Krys, whom manages both…read morelocations in Monterey is kind, encouraging and helpful. She has truly made a semi-unpleasant thing (storage, moving all my crap) into a place I like to go! Space is clean, easy to navigate with the online app and is well priced.

Never thought I'd need to rent a storage unit but the day finally came and I needed one fast. I was…read moresurprised how quick they responded with a quote and was super informative on what space they recommend. I had to clear out my garage so I went with the 25x10. When I went to drop off my things, I was really impressed with how clean the facility is, it looks brand new. Didn't see anyone around so that privacy while offloading was nice. I ended up having more room than I needed since the ceilings were much higher than I thought but still can't beat the price for the amount of space. Very easily accessible for big moving vehicles too, 10/10 would definitely recommend

Great location for our storage needs. Brand new looking units. Easy access, in and out. All…read moreconvenient access can be done from app. Great customer service and answers when needed to! Thank you.

I've been homeless for over a year. I was recommended by a friend. The service at the facility is…read morevery thoughtful and they treat you like family. Dallas is very exceptional and very knowledgeable about your situation. I finally found somewhere to live and I'm condensing my storage unit. She gave me a nice price and will help me with anything she said. I live in seaside now but will continue to be in my Salinas location. Dallas thank you so much for helping me and being honest with me.

the staff was very respectful, and kind. they were helpful and considerate. they were well mannered…read moreand courteous. it was very tidy and nice overall.