Rented a storage unit here. Clean and easy to get to. They have drive up storage which makes it so…read moremuch easier. The admin person is friendly and very helpful. And pricing for the size of unit was great.

MAXIMUM PLUS stars for Russell Storage. Can't even begin to tell you how amazing & kind they have…read morebeen to me. They went over & beyond to help me with a difficult situation. I would highly recommend Russell Storage for all your storage needs. Simply said ~ terrific service, staff & facility THANKS ~ W34 & W37

My elderly mom has a storage unit here. She is on a fixed income. Marina Greens has started raising…read moretheir rents every year! Not ok. When I complained, they said you have a choice - downsize or move her stuff out. No empathy! They don't care about their customers. They only care about money! This place sucks!! Find a better place to store your belongings.

Moved out of units 3 weeks from the end of month and would not give us money back that we had…read morepaid in full for the month

Fast response, Friendly, easy to work with! Ordered a unit online and by the next morning had a…read moreresponse and a reservation. Just had to go in and confirm my request. The pricing is very good also!!!!

Bruce is the most rude employee I ever seen working here. He came yelling at me because I the gate…read morewas open when i pulled in and yelled at me like I was a child to use my code every time I come in to use my storage I asked him to not yell at me and her rolled his eyes asked him for his name and told me you can call me Bruce

I have been using PG Self Storage since 2012 and have nothing but great reviews. They accommodated…read moreme with their largest unit, then we needed to down size and we needed to go to the smallest unit and they arranged it. Each time putting me on a short waiting list making the times between the changes were acceptable. Right now Pacific Grove High School Alumni Association has a unit there. We purposely picked PG Storage because the location was convenient and it was inside with controlled temperatures. We have year books and other important papers that go back to 1888 when the high school was built. The hours to go are 7 days a week. It is NOT 24 hours but we liked that too. No body around in the evenings. Thank you PG Storage and I highly recommend others to store their treasurers there. Pacific Grove High School Alumni.

I was selling my house and needed to reduce the clutter so I rented a storage unit at PG Self…read moreStorage. They were always kind, helpful, and keep the place in pristine clean condition. Everything went extremely well during my time there...until I sold my house and I wanted to pick up my stored possessions. They told me that I was responsible for paying each month in advance and if I vacated the unit before the end of the month they would try and re-rent it and give me back the pro rated amount, so I signed a document stating that. Then there was a wrinkle in the house sale so I kept the unit for another month, went back and vacated the unity and signed another form. What they did NOT tell me was that they have 2 forms: one gives you money back if you vacate early and they re-rent it, and another form that gives you no money back even if they do re-rent it. The second time they gave me the new no money back form without mentioning that was the case. So after being very happy for nearly a year...I left mad and totally disappointed with PG Self Storage.

First of all the staff is awesome, friendly, and professional. Facility is well kept and clean. I…read morewas worried that being in Salinas the facility wouldn't be very secure but I was rest assured by the staff and so far so good. They were flexible when I was emptying my unit since the military was pulling me in different directions and could not get out of the unit on time as planned. Still have a parking space for my military truck that I want home but can't at the moment but Rossi self storage has a great location so I'm ok with it. I recommend there business. Oh anddd rates are fair!

I've been homeless for over a year. I was recommended by a friend. The service at the facility is…read morevery thoughtful and they treat you like family. Dallas is very exceptional and very knowledgeable about your situation. I finally found somewhere to live and I'm condensing my storage unit. She gave me a nice price and will help me with anything she said. I live in seaside now but will continue to be in my Salinas location. Dallas thank you so much for helping me and being honest with me.

I cannot recommend Castroville Self Storage enough! From start to finish, the entire experience was…read moreseamless and stress free. Spotless and secure - the facility is incredibly clean, well lit, and secure. I felt completely safe coming here and knowing my belongings are protected. Amazing customer service - the staff went above and beyond to help me find the perfect size unit for my needs without trying to upsell me. They were patient, professional, and friendly. Convenient Access - Move in process was a breeze and payments are effortless. If you're looking for a top tier storage facility that combines great prices and customer service, this is your place.

It's clean, new & friendly. Excellent location, easy access and you can navigate freely with lots…read moreof space to get to your unit. Great to do business with, I highly recommend them!

Bridgette property manager provides great customer service and is well knowledgeable with questions…read moreor concerns

Meanwhile, back at the ranch... The staff is cheerful,…read morehelpful and polite. They provide clean and safe accommodations in a professional environment. Much appreciation!

Honestly ive been a customer here for almost 3 years its safe and clean love supporting a small…read morefamily business than you guys for never upping my rates.

I drove 40 minutes to the property for a tour. I pressed the ring doorbell. I asked for a tour…read more The lady said she hurt her leg as if that was the reason she was not answering the door. She then proceeded to give me her hard sales pitch over the ring camera. I told her that I needed to see the actual unit and meet the humans running the business. She then admitted to not being on site during business hours. Which made me wonder why she said her leg was hurt. I shared that I wanted to rent a unit today and she said she would come back within 15 minutes to meet me. I said I would be back to tour in fifteen minites. She gave me the phone number to call for the tour. I called twice and the call went to an answering machine. I returned to the property anyhow. Pressed the ring camera again and she still was not there. She then said she did not return. It was literally the most unprofessional customer service experience ever. She obviously did not want to work. She did not care if they rented a unit or not. She did not care about their published business hours. She expressed no empathy for the inconvenience she caused me. It is so sad that customer service has been reduced to a door camera. I can't imagine what it would be like if you ever needed an actual person with a heart to help you there. She was so selfish. Moving is stressful enough. Avoid this place.