The front desk guy, Robert certainly has earned his bad reputation on Google review and yelp…read more Obviously, he's limited in his intelligence and has a challenging time handling general public as well as simple tasks. The owner who chooses to keep Robert employed is fine with Roberts limitations so don't expect anything to improve. Robert likes to lie, he likes to threaten customers, he makes up rules that are not posted anywhere and then tries to enforce them. I really want to acknowledge the fact, Robert creates rules that don't exist, are not posted anywhere, and he cannot validate them or show examples in print but threatens you with the police if you do not participate in his games. I refused and he told me he was calling the police on me. He never called the police. The rules he tries to enforce are make believe in his imaginary world and if the owner wants a sweet lawsuit, if anyone did get arrested there, they could make some nice coin. Robert, you have to keep going back there every day. Keep imagining arbitrary rules and trying to enforce them. There's not a single review where someone has something kind to say about you. Great work, bud.

It's no secret that storage facilities are expensive! I needed a closet sized storage unit and Saf…read moreKeep was running a special. Even after the special pricing expires, the rent will still be a lot more reasonable than other facilities. Along with affordability, this storage facility has some nice security with keypad entry and alarms on the doors of every unit. The downside (hence the 4-stars) is their hours. I rented a storage from them for my business needs. Since access is limited to certain hours, I can't always access my unit. While the hours aren't a dealbreaker, it does cause an inconvenience. Overall, I do recommend this storage facility.

Overall a good facility, staff are good, the app gate unlock is great…read more Marked down because they will gouge you will substantial prices increases without warning." (20-30% increases). Also the inside could be a bit cleaner but not bad.

It's conveniently located, but it's definitely a bit of a bait and switch. We signed up for about…read more$95 a year ago, rent was increased to $175 in September, and just got notice it's going up to $199. They can do it because of the hassle of trying to get another unit somewhere else and relocating, but it's very very discouraging as a customer and wouldn't recommend if you didn't have to have off site storage.

I've been homeless for over a year. I was recommended by a friend. The service at the facility is…read morevery thoughtful and they treat you like family. Dallas is very exceptional and very knowledgeable about your situation. I finally found somewhere to live and I'm condensing my storage unit. She gave me a nice price and will help me with anything she said. I live in seaside now but will continue to be in my Salinas location. Dallas thank you so much for helping me and being honest with me.

This place is a rip off, they constantly raise the rent every month and the facility is not worth…read morethe price, rats are a huge problem. Storagepro is a Very greedy company. Look elsewhere

I was looking into getting a different storage unit at a different facility. I decided to talk to…read morethe property manager to see my options before moving. I decided to stay at this specific Public Storage facility specifically because of Wendy. Not only did she deftly offer me options that were within my range, her service was swift, efficient, and friendly. It is incredibly evident she is proficient and skilled at her job. She absolutely has my trust and I couldn't imagine going to a different facility without a person like Wendy at the helm.

Signing up was easy, Wendy was a Gem. Took business from the marina storage places just because of…read moreher kindness.

Terrible service. Random and continual price hikes. They charge you extra every month for the app…read morethat allows you to get in to the facility. Awful. Awful Awful.

I am moving my apt into storage while waiting for another place to move. Laurie assisted me in…read morefinding a good size space 10x10. They facility is very clean. I appreciate Laurie for the time she took, showing me the options.

These guys are pure corporate interest. 6 months ago I got their smallest unit available for…read more$58/month. Had to hire guys to help me move items in due to being disabled. I was told they might increase the rate at any time, but it would only be a small amount. Just got a notice that they're raising it to $92/month. Tried calling and appealing to them to at least raise it a bit less, but they are unwilling... I'm sure this is their system, get people in at a low price and then jack it up after six months. Feels very dishonest. Went over to take stock so I can sell some things, and the place smells like mold. I had a tangible reaction - my eyes burning and inside my nostrils burning for about a day afterwards.

Still happy with the storage unit but I noticed that the entrances in no way are ADA compliant! It…read moretakes two people to hold the extremely heavy door open to get inside. No way to bring a full dolly of items in because the door slams and knocks it all over. The company is so worried about keeping the AC in that they forgot that human beings also need to use the doors for access

Rented a storage unit here. Clean and easy to get to. They have drive up storage which makes it so…read moremuch easier. The admin person is friendly and very helpful. And pricing for the size of unit was great.

MAXIMUM PLUS stars for Russell Storage. Can't even begin to tell you how amazing & kind they have…read morebeen to me. They went over & beyond to help me with a difficult situation. I would highly recommend Russell Storage for all your storage needs. Simply said ~ terrific service, staff & facility THANKS ~ W34 & W37

Never thought I'd need to rent a storage unit but the day finally came and I needed one fast. I was…read moresurprised how quick they responded with a quote and was super informative on what space they recommend. I had to clear out my garage so I went with the 25x10. When I went to drop off my things, I was really impressed with how clean the facility is, it looks brand new. Didn't see anyone around so that privacy while offloading was nice. I ended up having more room than I needed since the ceilings were much higher than I thought but still can't beat the price for the amount of space. Very easily accessible for big moving vehicles too, 10/10 would definitely recommend

Great location for our storage needs. Brand new looking units. Easy access, in and out. All…read moreconvenient access can be done from app. Great customer service and answers when needed to! Thank you.