Meanwhile, back at the ranch... The staff is cheerful,…read morehelpful and polite. They provide clean and safe accommodations in a professional environment. Much appreciation!

The staff is responsive and helpful and the storage units are clean and well maintained. I…read morerecommend for hassle-free, easy access storage.

Never thought I'd need to rent a storage unit but the day finally came and I needed one fast. I was…read moresurprised how quick they responded with a quote and was super informative on what space they recommend. I had to clear out my garage so I went with the 25x10. When I went to drop off my things, I was really impressed with how clean the facility is, it looks brand new. Didn't see anyone around so that privacy while offloading was nice. I ended up having more room than I needed since the ceilings were much higher than I thought but still can't beat the price for the amount of space. Very easily accessible for big moving vehicles too, 10/10 would definitely recommend

Great location for our storage needs. Brand new looking units. Easy access, in and out. All…read moreconvenient access can be done from app. Great customer service and answers when needed to! Thank you.

I've been homeless for over a year. I was recommended by a friend. The service at the facility is…read morevery thoughtful and they treat you like family. Dallas is very exceptional and very knowledgeable about your situation. I finally found somewhere to live and I'm condensing my storage unit. She gave me a nice price and will help me with anything she said. I live in seaside now but will continue to be in my Salinas location. Dallas thank you so much for helping me and being honest with me.

This place is a rip off, they constantly raise the rent every month and the facility is not worth…read morethe price, rats are a huge problem. Storagepro is a Very greedy company. Look elsewhere

I can only speak to the past 10 years since previous poor reviews were written and they are nothing…read morelike what I have experienced. Not only have my stored items been kept completely safe (yes, I use a disc lock & not a cheap padlock) but the staff here have been friendly and accommodating. Recently, I had a medical situation that caused me financial hardship. I was embarrassed to call but I believe good communication is important in situations like this. I called and spoke to Duane and he was so accommodating. Because of this and my past experience, I can highly recommend this place.

Customer since 2014. Started good.New guy up front is an A-hole. Only Duane and Moyra are…read morehelpful. Do not trust anyone else!!! New its, Horrible response time. Terrible customer service. Double charged me before Christmas after assuring me this would not happen. Now no refund? Im out as soon as possible. Do not recommend.

I am moving my apt into storage while waiting for another place to move. Laurie assisted me in…read morefinding a good size space 10x10. They facility is very clean. I appreciate Laurie for the time she took, showing me the options.

Terrible service. Random and continual price hikes. They charge you extra every month for the app…read morethat allows you to get in to the facility. Awful. Awful Awful.

Today was my last day as Executive Director for Seaside Aquatic Club. We cleaned out our storage…read moreunit and completed our final transfer of equipment to Monterey Bay Swim Club. Who also has a storage unit at Coastal Storage. Thank you Coastal Storage for over ten years of superior service. When you look up Customer Service in your business manual, you will see a photo of the Coastal Storage logo. From entry of service to exit these folks were/are amazing. 5 STARS... ya'll are amazing!

Great service Im glad and great price. Customer service is excellent and storage is just the right…read moresize and price

Adriana was very informative and assisted me with questions I had about potentially renting a…read morestorage unit.

This used to be a good company, but has gotten greedy…read more I have been renting a 10 x 10 space for over 12 years. My original manager, Monica, was wonderful, personable, and very helpful. Management was friendly and understood business. For years, I was able to pre-pay storage for the year, and in exchange get one month free discount, a deal for both of us. but corporate took that away. Prices have been going up 10% year, much higher than inflation! My monthly price went from $364 in August 2024 to $ 393 in Sept 2024, a 10% increase. Double inflation. I was just informed by phone yesterday from a ZStorage PRO manager my price will be going to $614 in the coming January 2026! THAT IS OVER 50% INCREASE IN RENT!!!! This is crazy! DO NOT RENT FROM STORAGE PRO! ordinary folks should LOOK for another company.

This is an awesome storage unit place. It is very well maintained. Krys, whom manages both…read morelocations in Monterey is kind, encouraging and helpful. She has truly made a semi-unpleasant thing (storage, moving all my crap) into a place I like to go! Space is clean, easy to navigate with the online app and is well priced.

Terrible service. Random and continual price hikes. They charge you extra every month for the app…read morethat allows you to get in to the facility. Awful. Awful. Awful.