I originally had a great deal of confidence in this practice because of Dr. Irish. He was the only doctor who was able to properly diagnose an eye issue I was having after I had seen about three other doctors elsewhere who could not figure it out. When my insurance changed, I had to seek care at other offices, and none of them were able to give me the correct diagnosis. Dr. Irish eventually did, which is why I was very disappointed to learn that he is no longer with the practice. A year or two ago, while Dr. Irish was still the doctor here, I had an appointment and went through the entire process of having my glasses ordered. The technician collected my payment and told me the glasses would be ordered. I knew glasses could take some time, so I waited. After about a month without hearing anything, I finally called and found out that my prescription request had simply been forgotten. I ended up requesting a refund. More recently, I have been trying to get another exam scheduled. My original appointment was in February, but because of a family emergency, I had to reschedule. I eventually got an appointment with Dr. Irish several months later. Then, shortly before that appointment, I was contacted and told it needed to be rescheduled again, this time until the end of August. During that conversation, I was also informed that Dr. Irish was no longer with the practice and that there was a new doctor. I was surprised because I had not previously been told that Dr. Irish had left. I decided to keep the appointment because the practice already had my records and history, and after waiting so long, I did not want to start over somewhere else. Unfortunately, today I was contacted again and told that the new doctor has jury duty, so my appointment needs to be rescheduled once again. I completely understand that things happen, and I do not blame the new doctor for having jury duty. I also want to be very clear that I have no opinion about the new doctor because I have not even had the opportunity to meet them yet. My frustration is with the repeated rescheduling and the communication surrounding these changes. I sincerely hope the new doctor is wonderful. My disappointment is really with the overall experience. A prescription request was forgotten while Dr. Irish was still practicing there, I had to request a refund, my exam has now been rescheduled twice, and I have been trying to get this exam since February. I also only found out that the doctor I trusted was no longer there when I was already being contacted about rescheduling my appointment. Dr. Irish gave me a reason to have confidence in this practice. I just wish the communication and follow-through had given me the same confidence. read more

Initially I had some issues that needed assistance and they reached out to help me. My eyes are feeling better. Thank you for reaching out. read more

My wife and I are so DISAPPOINTED with Irish, unlike his staff. We live down the street from him! And the convenience of his Optometry office was the KEY component to choosing his service over the OTHERS! BUT, his office scheduler is HORRIBLE!! And Irish seems unable, or not willing to correct this issue, Irish already lost two clients, my wife and I. read more

Monte Vista Optometry - BYE BYE!! - Optometrists Near Me - Turlock, California

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I've been coming here as long I can remember. Eye health is very important and everyone should take it seriously. Eye health can change in a blink of an eye that's why you need these guys to check your eyes. They have the proper equipment. Not all optometry are the same. read more

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It's very difficult to get in contact with the office. You call and it sends you to voicemail which is full. You go to their website for online scheduling and it's temporarily down. read more

Dr. Irish and his staff are a classic example of professionalism. They are kind, courteous and helpful. Their office is immaculate and well staffed. Dr. Irish takes his time to explain things to you. Recently my wife had an irritated cornea issue and Dr. Irish stayed late to help her. Absolute life saver. When I recently went in for my appointment, the whole staff was wearing California State University, Stanislaus, lightweight jackets. I asked why and a staff member told me that they wanted to support our local university. Class act on their part. They obviously care about being a good neighbor. I can't say enough about the good people at Monte Vista Optometry. read more

I have never ever met such a rude person ever and I work in customer service, this lady was beyond rude and I will never return, I'd rather stay blind than to get any work done here. I'll go somewhere else for glasses or contacts. Terrible. Only way I'd return is if this employee is terminated, way to tarnish this company's name with just one bad employee and multiple complaints have been issued about her but nothing has been done or apparently will be done. Her ugly name is Angela. Best of luck to this company and I hope this lady doesn't tarnish the company in the long run. read more

This is a great office. The staff is very friendly and willing to answer any questions. Greeted pleasantly and check in was smooth. Very great on time. I arrive for my appt and was seen tight away. I didn't have to wait long. The whole process for eye exams took less than an hour. read more

Monte Vista Optometry - Optometrists Near Me - Turlock, California

Love, love this office. Staff is very friendly, organized, yet professional. They follow through with appointments and keep the patient in the center of it. They remember patients very well. It feels personal. The doctors are great. They take time to explain things and work with you. Also very personable. I was recently changing my prescription and it didn't feel quite right. They have patiently been working with me to ensure I get the right prescription and frames. There is really no wait times. It seems like they see you immediately (I have had an appointment each time). I would totally recommend this office to anyone looking for an eye doctor. read more

I have been a patient for over 14 years along with my family. It is sad to say that I will be looking for a new optometrist because of the service that I received today. read more

Wonderful place! Had the opposite experience with another place in town! I made an appointment, and Monte Vista happily adjusted my glasses for me, even though I had not bought them here. They gave me information on size and possibilities of why they weren't fitting correctly. Very helpful and informative. I will definitely get my next pair of glasses here! read more

The Drs. are always wonderful and for the most part most of the staff, my family has come to Monte vista for YEARS, unfortunately it is always that one issue with that front receptionist who sits directly in front, who is just very rude, it was either pay the $39 for a dilation that won't cause blurry ness or the standard one which will, I explained I have to go back to work and work in front of a computer and she just looked at me and goes "no, you won't be able to see" so I said ok well I need to reschedule and she goes "ok then you will need to pay $25 for a cancellation " I was only trying to RESCHEDULE because I sit in front of a computer doing data and billing, after I was already frustrated she goes "well you can sign a waiver" and was just so rude about it. This has not been the first time an issue with her either, my father has had to personally call Dr.Irish and another staff member who magically made 2-3 appointments appear within two weeks vs the 3 months she gave us. Unfortunately I just got all my information and will be going with a new optometrist. read more

Dr. Trevor Irish is good at explaining the course of evaluation and treatment. He also readily gives necessary reports to my General Practitioner to ensure that my whole health care program is kept on a consistent basis. read more

Staff was courteous and friendly,But I didn't like the additional fees for everything. For example for contact lenses they have a fee, They wouldn't give me a prescription for contact unless I go through a distribution service that they offer. They also had all these additional fees for prescription glasses, my insurance usually pays for everything.I rarely pay anything out-of-pocket, or even a co-pay. They even charged me that today.I chose them because they were a VSP provider, never again will I go back to them! read more

Needs a new office manage. Not very friendly, actually very rude. Definitely won't be using this place of business again.

I had an eye exam here. I had a positive experience. The place is clean and the staff are professional. read more

Monte Vista Optometry - Optometrists Near Me - Turlock, California

I have been a patient of theirs for about 8 years now. Some of the friendliest staff and doctors around. I hadn't been in awhile, but they made me feel right at home. I highly recommend to anyone looking for an optometrist. read more

Been at Dr. Brewers office since 1996. He is very thorough with his exams and his staff is quick to answer any questions. Friendly, clean facility...A+ from me read more

I appreciate Dr. Irish so much but whomever responds to emails is not very helpful. I use email to schedule my appointments as I don't like to use the phone for personal calls while I am working. I have contacted them several times, the second response explaining that I cannot call during working hours. They never replied. Additionally, last year I had telephoned (I wasn't working) and the attitude of the person just made me think they do not care if they have my business or not. I ended up going to a different Optometrist because of that last year, although I prefer Dr. Irish. read more

Monte Vista Optometry has been excellent from the beginning. We moved out to Lathrop, but still come back to Turlock for them. Dr. Irish was kind enough to take his weekends and allow people on the waitlist to be seen sooner than their appointments. He was very patient as my 6 year old daughter that has to be seen for her vision problems. The front desk is very pleasant and always remembers my family when we come in. They have a great selection of glasses. I highly recommend them to everyone. read more

Worst customer service ever . Front desk lady was not very helpful on getting my correct insurance info . Gave me attidude saying that my info was incorrect for which it was not , and refused to even make an effort to help look when she was looking in the wrong provider . I would not recommend them or even go back there. To many other places that are willing to make the extra effort and appreciate my business. read more

Dr Iris is a very good doctor to our entire family and to others. We thank them for everything they've done for us. Had a great experience in their office. read more

I've been a patient for over 10 years and never have a had a bad experience with them. I've worked in the medical field for over 12 years, they are the best in Turlock. I highly recommend them to everyone. The Drs. And the staff are so wonderful. read more

Loved the staff and how they made us feel comfortable throughout the visit. Dr. Irish explained what was going on with both of our kids and then explained things to the kids, also. Left feeling informed. Both kids had their eyes dilated. Our daughter, who is generally afraid of eye drops, took it like a champ while Dr. Irish worked efficiently. We are very happy with our choice to use MV Optometry! read more

Helpful people. I do recomendé to everybody. I rally Rajoy my New clases. Thank you

I really Like the new eye Doctor. She listens and is very professional yet comforting. I do however think the frame charges are on the high side. I am also disappointed they charge for a case for your new glasses. "Really" read more

Great place! Great doctor! I loved the nice clean office. Everyone was on time too!

Excellent place. No crazy upsells, yet friendly competent staff. My optometrist Dr. Mann was great, funny and efficient. Good pricing and they work with you and your plan. what more could you ask for? read more

Very friendly staff! They did wonders for my eyes. I hate eye exams or anything to do with messing with my eyes but they absolutely did a fantastic job in treating my bad vision and helped me progress forward. All my coworkers recommended them and I'll do the same to everyone else. read more

Dr. Trevor Irish and his staff at Monte Vista Optometry are truly the best! They are very professional and knowledgeable, while treating everyone with respect. read more

I went to see Dr. Irish for the first time --- and it was a great experience. Usually, I dread going to seeing an optometrist, because they either rush you through, or they try to up sell you on all these tests, or gadgets or stuff. Dr. Irish did neither. His staff did an amazing job giving me thorough tests, and Dr. Irish took the time to explain clearly about what these tests meant and how health my eyes were. (They are looking pretty good -- only 1 thing to watch out for in the future!). I left his office educated, well-taken care of, and valued by his staff. Great, great experience. read more

I had an appointment for a basic eye exam. Through out the appointment I interacted with 4 different members of the staff. All of them were so kind and made the experience enjoyable. I feel like they went above and beyond to make sure I was comfortable. Definitely will be returning! :) read more

I wouldn't recommend any other place in or out of turlock. I usually see Dr. Mann ,for the last 6+ years but I moved and after trouble with Santon Optical, I called here to get squeezed in for an appt for contacts. I'm getting married in just a week and they have been so helpful and wonderful through all the stress with everything else. First time having Dr. Irish and he is so great! I love doctors that I can talk to and ask questions even if I'm just being curious. The staff has never been rude, they're so helpful and concerned. They really went the extra mile for me and I'm just so pleased with their service I had to share. read more

Dr. Brewer was my doctor and when he retired I considered making a switch, but I had an appointment and went. Dr. Irish was assigned as my new doctor and he was awesome! I couldn't have been happier; he explains everything so well- even to my children- in a way that they can understand. Recently, I had some eye irritation (ended up having a bacterial infection) and I called hoping for a same-day appointment. Dr. Irish was not in the office that day, but Dr. Mann worked me into her schedule. Again, having been a patient of Brewer and now Irish, I was sure that I wouldn't be wowed by another eye doctor, but I needed care, so took the appointment. Dr. Mann was wonderful! She is knowledgeable, personable, and has an English accent, which is easy to decipher and fun to hear in Turlock. :) I highly recommend this office. read more

Used to go to the typical low cost places for my exam and glasses and never felt welcome or any personal connection to make me want to go back. Even though more expensive, I tried MVO years ago when my brother recommended them. What a difference!! Great, clean office. Wonderful selection of frames. Much better exams! Awesome customer service! I switched to Dr. Irish, new to MVO back then, when my brother's Dr. retired just a year after my first appointment. I was amazed at how he took the time to explain every procedure. He's always taken the time to answer any questions I had. He and the staff give me the sense that they appreciate my business and really care about my eye health. I've never had any reason to complain. Also, very happy with the frames I've purchase from them. I've never been pushed nor had a sales pitch to get new frames after an annual exam....it's totally my choice. Never once, in all these years, have I felt rushed thru the exam or during the process of choosing new frames. It's a high quality business that keeps up with the latest technology. I will never trust my eyes to any place else! read more

This place is awesome ! But I'm giving it a one star because of the receptionist . She's extremely rude and has always been that way with me . Dr. Irish is an amazing doctor, it's sad because I really love this place but I'm tired of the way I'm being treated by the receptionists . She really loves to point fingers so beware . Just called and she was rudely laughing at me. She has the WORST customer service ever ! read more

These guys are amazing. Not only did they get me in on a same day appointment, they were also very polite and welcoming when you walk into a new place, not to mention a beautiful, clean, and well lit suite. Very knowledge about every aspect from A to Z. From your exam to the specific details to customizing your prescription. Dr. Mann was very kind and patient while answering every single question I had. Then you're assigned a staff member to let know what's new and what you can customize to your needs. With my experience, Sam and Norma were nothing short of perfect. Knowledgeable, kind, patient, advisable, and walk you through the process of everything step by step. I definitely recommend these guys for any optometry needs. 5 out of 5 stars!!! Will definitely be taking my business back there. read more

May be looking for another optometrist! I've been with this Optometry office for 40 years and I wonder what happened to customer service? Bad vibes today! read more

It was my first time to visit Dr. Irish and I had an amazing experience. From checking in to my exit I was treated the way I expected to be treated. Thank you to the whole team at Monte Vista Optometry! read more

Because of Yelp, this is the place we chose to get our eyes examined, and we were not disappointed! The facility is extremely nice, the people were friendly and efficient, and the doctor was, too. The equipment is all state of the art. Best of all, they found my husband's prescription from a few years ago in the Bay Area was too strong in one eye, they corrected it, and he has much clearer vision and wider range in that eye now, super important since we both do a lot of reading, and he is a type 1 diabetic and has had treatments for diabetic retinopathy that reduces his vision somewhat. We will be coming back here every time for our prescriptions to be renewed! read more