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    Dr J P Hamel

    5.0 (10 reviews)

    Services - Dr J P Hamel

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

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    11 years ago

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    9 years ago

    Such a great office! Friendly, personable, professional and thorough staff and doctors. I always leave feeling well taken care of.

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    Monte Vista Optometry

    Monte Vista Optometry

    4.3(75 reviews)
    0.8 mi
    $$

    Dr. Irish and his staff are a classic example of professionalism. They are kind, courteous and…read morehelpful. Their office is immaculate and well staffed. Dr. Irish takes his time to explain things to you. Recently my wife had an irritated cornea issue and Dr. Irish stayed late to help her. Absolute life saver. When I recently went in for my appointment, the whole staff was wearing California State University, Stanislaus, lightweight jackets. I asked why and a staff member told me that they wanted to support our local university. Class act on their part. They obviously care about being a good neighbor. I can't say enough about the good people at Monte Vista Optometry.

    I originally had a great deal of confidence in this practice because of Dr. Irish. He was the only…read moredoctor who was able to properly diagnose an eye issue I was having after I had seen about three other doctors elsewhere who could not figure it out. When my insurance changed, I had to seek care at other offices, and none of them were able to give me the correct diagnosis. Dr. Irish eventually did, which is why I was very disappointed to learn that he is no longer with the practice. A year or two ago, while Dr. Irish was still the doctor here, I had an appointment and went through the entire process of having my glasses ordered. The technician collected my payment and told me the glasses would be ordered. I knew glasses could take some time, so I waited. After about a month without hearing anything, I finally called and found out that my prescription request had simply been forgotten. I ended up requesting a refund. More recently, I have been trying to get another exam scheduled. My original appointment was in February, but because of a family emergency, I had to reschedule. I eventually got an appointment with Dr. Irish several months later. Then, shortly before that appointment, I was contacted and told it needed to be rescheduled again, this time until the end of August. During that conversation, I was also informed that Dr. Irish was no longer with the practice and that there was a new doctor. I was surprised because I had not previously been told that Dr. Irish had left. I decided to keep the appointment because the practice already had my records and history, and after waiting so long, I did not want to start over somewhere else. Unfortunately, today I was contacted again and told that the new doctor has jury duty, so my appointment needs to be rescheduled once again. I completely understand that things happen, and I do not blame the new doctor for having jury duty. I also want to be very clear that I have no opinion about the new doctor because I have not even had the opportunity to meet them yet. My frustration is with the repeated rescheduling and the communication surrounding these changes. I sincerely hope the new doctor is wonderful. My disappointment is really with the overall experience. A prescription request was forgotten while Dr. Irish was still practicing there, I had to request a refund, my exam has now been rescheduled twice, and I have been trying to get this exam since February. I also only found out that the doctor I trusted was no longer there when I was already being contacted about rescheduling my appointment. Dr. Irish gave me a reason to have confidence in this practice. I just wish the communication and follow-through had given me the same confidence.

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    Monte Vista Optometry
    Monte Vista Optometry - Dr. Melanie Chiesa at Monte Vista Optometry in Turlock

    Dr. Melanie Chiesa at Monte Vista Optometry in Turlock

    Monte Vista Optometry

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    Dr J P Hamel - optometrists - Updated August 2026

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