I went to my usual check up. The staff were very friendly and the optometrist that saw me was…read moregreat!! He took his time and explained all my issues. I'm very happy with my experience and would refer anyone here. Now onto getting my cataracts taken care of.

this is a review for Amber front Desk today's worl people are worried about health fam vision Thank…read moreyou Amber for using your Great customer service service with Kim she went above and beyond to get me in asap ,, that earned my trust in such important time ,,, for my health head vision ,, I feel the love shown in action in this Buisness it starts in the voice tone who is behind the scene she does such great work she can really heal a broken with a heart beat she is very dedicated to the customer s attention and needs i notice she keeps the same tone Thand you Amber Tks to your manager ,,, so anyone in Merced county CJ optical no longer there please visit this office where Amber will greet you with a great personality please don't expect perfection but Kim will make it happens ‍yes come on they will check your vision work safely walk safely

I originally had a great deal of confidence in this practice because of Dr. Irish. He was the only…read moredoctor who was able to properly diagnose an eye issue I was having after I had seen about three other doctors elsewhere who could not figure it out. When my insurance changed, I had to seek care at other offices, and none of them were able to give me the correct diagnosis. Dr. Irish eventually did, which is why I was very disappointed to learn that he is no longer with the practice. A year or two ago, while Dr. Irish was still the doctor here, I had an appointment and went through the entire process of having my glasses ordered. The technician collected my payment and told me the glasses would be ordered. I knew glasses could take some time, so I waited. After about a month without hearing anything, I finally called and found out that my prescription request had simply been forgotten. I ended up requesting a refund. More recently, I have been trying to get another exam scheduled. My original appointment was in February, but because of a family emergency, I had to reschedule. I eventually got an appointment with Dr. Irish several months later. Then, shortly before that appointment, I was contacted and told it needed to be rescheduled again, this time until the end of August. During that conversation, I was also informed that Dr. Irish was no longer with the practice and that there was a new doctor. I was surprised because I had not previously been told that Dr. Irish had left. I decided to keep the appointment because the practice already had my records and history, and after waiting so long, I did not want to start over somewhere else. Unfortunately, today I was contacted again and told that the new doctor has jury duty, so my appointment needs to be rescheduled once again. I completely understand that things happen, and I do not blame the new doctor for having jury duty. I also want to be very clear that I have no opinion about the new doctor because I have not even had the opportunity to meet them yet. My frustration is with the repeated rescheduling and the communication surrounding these changes. I sincerely hope the new doctor is wonderful. My disappointment is really with the overall experience. A prescription request was forgotten while Dr. Irish was still practicing there, I had to request a refund, my exam has now been rescheduled twice, and I have been trying to get this exam since February. I also only found out that the doctor I trusted was no longer there when I was already being contacted about rescheduling my appointment. Dr. Irish gave me a reason to have confidence in this practice. I just wish the communication and follow-through had given me the same confidence.

Initially I had some issues that needed assistance and they reached out to help me…read more My eyes are feeling better. Thank you for reaching out.

I've been coming to this office for years now and have always felt like a valued customer. I…read morerecently took my prescription to Costco (their lenses cost significantly less than the over $500 I was quoted at Generations) however Costco's lenses have got me feeling cross-eyed with pain in my left eye. I called Generations to see if I can have my exam redone to make sure my prescription is accurate and Sandra told me I'd have to pay for it again (as my exam was done back in March). I no longer feel like a valued patient because I was ready to purchase my lenses from Generations as I always have as long as my prescription was right. I obviously wasn't trying to get a free exam, I wanted to make sure my prescription was accurate.

I WAS a patient for 30 years. But today I missed an appointment and they wouldn't reschedule until…read moreI paid $100. They wet back over 3 years and are charging me retroactively for every appointment I missed in the past! Dr Ibañez took over the practice from her mom. I wonder if she knows her daughter is doing this to people. I doubt that it's even legal. Today I'm leaving!!

I am so glad Dr. Hoobyar made the switch from Costco to Monte Vista Optometry. He truly seems so…read moremuch happier! I've been going to him for years and will continue to do so.

After Dr Hartman left, Dr Ed Nuccio became my optometrist. He's great! Super friendly and very…read morethorough! I recommend him!

I am incredibly grateful to have found Dr. Andre. I was experiencing some issues with my right eye…read more I had cataract surgery last year, I assumed that I was experiencing something related to that. My first visit left more questions because nothing could be detected, the office was searching for a specialist to refer me to when my symptoms became worse. On a Monday I was seen again and Dr. Andre was finally able to see that I suffered a retinal detachment. The staff worked hard to get me an emergency appointment for the retinal care center. My condition in less than week worsened to the point I had 20% vision left in my eye. The next day I was in surgery. Dr. Andre is an incredibly caring human and Doctor, he did everything in his power to get me in touch with the right people. Thank you.

Dr. Andre is kind and friendly, and most importantly, very professional. His rich expertise helps…read moreme understand my eye anatomy and prepared me for the better or worse. I have been under his care for more than ten years. Thank you Dr. Andre!

Dr. Andre is amazing! The clinic and staff there are also pleasant, polite and clean. I had a…read moreproblem with my eye and he was my 3rd optometrist; was able to diagnose and improve my problem! It takes about 3 weeks to get a regular appointment but worth the wait for a thorough exam :-)

Still seeing dr Robillard and nothings change amazing eye care dr!!!! Takes the time to help me…read moreunderstand how my eyes have changed. Explains what's going on with my kids. Can't say enough good things about him. Allie in the office was soo helped and the stylist helped my daughter find exactly what she wanted. Very positive experience told

I have been a satisfied patient here for 5 years. I absolutely recommend this office. The staff and…read morethe doctors are fantastic. They are a team of amazing professionals. Very thorough and caring. When I had my exam this past week, I decided to check the inventory of glasses and check the prices. I know that buying glasses at an optometrist office is usually expensive..$$$$$, I was pleasantly surprised to find wonderful Elle glasses that were very affordable and with my insurance...I feel I got a wonderful price and Kayla was outstanding in assisting me with not only the pricing but truly the fit and style that will work for me, for many years to come. I appreciate the five star quality service provided here.

Negative Stars! Extremely rude!…read more I rescheduled my appointment and this optometrist was upset and lied that I was a "no show". I called a day before my appointment. It's upsetting that he rather I came with Covid just so he can get paid!!

Best eye doctor I have found in many years. I'm a newbie to the area and his wife referred me. I'm…read moreglad she did. Very attentive and professional while enjoy joking and making you feel extremely comfortable. A+++ service. Thank you and yes I'll be back!

I love these guys here glad to be back in Turlock and be able to come back to this eye doctor…read more these people are always nice and I love the husband and wife team Drs.

Nice office but glasses broke and needed a quick fix. They wanted $20 to screw in a screw and a…read morewaiver signed. Purchase other glasses here but not his pair. Just disappointing. Easy to collect money for appointment but when I needed them they want more $ and a waiver. Going elsewhere, eye doctors all the place. Need someone to take care of me during bad times and good times.

I think she has taken me for a ride I should have gone with my Intuition and walked out of the…read moreModesto office but my Son needed a eye exam I'm still waiting for his eye glasses Has she stole anyone's money and not give you the eye wear ? I'll update my review as soon as I receive my Son's eyeglasses hopefully I can put some positive feedback here Update September 10 2021 Dr Sachs is different but she came threw I tossed all of my suspicions of her out the window She is a great person might be a bit old school with her Equipment but for today's rent for office space in these buildings do you blame her I give her 4 stars for being herself and for a great pair of eyeglasses for my son . Thank you Dr Carole Sachs !!

I do NOT recommend this crazy grumpy lady. She's nothing but spam I don't understand how she has a…read morebusiness. Definitely dishonest you can buy contacts online for much cheaper. She doesn't even deserve a star. It always has to be her way even if you can't see clear with the contacts that were prescribed by her she will just say well there's something going on with you, or other excuses and say that it's not the contacts prescribed by her fault. Don't waste your time at this optometrist you're better off somewhere else. The only thing worth your visit is the dog that runs around the office. Also, she makes unnecessary inappropriate comments she told my mother she wishes she had her boobs.