We love Vail anyway, but this place made our trip SO much better. From the moment we walked into…read morethe lobby, Jasmine and Sarah elevated our day at the desk. We had the AMEX upgrade deal, and our suite in the 180's was awesome. Considering we were coming in on Thanksgiving, having that awesome room was convenient since not much would be open in town. Our suite had two bathrooms, a reclining sofa (which we will be shopping for at home and was SO relaxing), a murphy bed, really comfortable main bed, a fireplace, and a big patio. Our fireplace had a problem in getting going, but Jacob came immediately and helped us out...on the holiday night. We needed some food, but were over Thanksgiving food for the day, and Amanda and Ben helped us out in Fitz's lounge in getting some mac and cheese off the shown menu. They have two heated pools. The other one had a waterfall feature, but we never really went to that one just because of convenience. We liked ours with two hot tubs of varying levels of heat, and apparently redone in the last year. The steam room was busted during our visit, but they have that and a sauna available, along with a spacious fitness facility that we never used. Their cool ceiling fans are pictured below also...very unique looking ones in each of our rooms. The parking onsite is underground, and I liked it because I didn't have to ask to get something in or out of my car through a valet person. We had an included breakfast, and it was high quality food, and even had an omelette station. The lobby had a great Christmas tree, along with a side room with a piano (which they allowed me to play at night). I love everything about this place, and it was a short walk to Vail Village and anything you needed or wanted to partake in. I highly recommend this place, and see you there next time...

One of the best resorts in Vail. Huge and spread out complex. Excellent staff. Don't have to deal…read morewith valet parking. Great free breakfast. Very close to lifts. And excellent staff.

May 2026 My wife and…read moreI are Marriott Vacation Club owners, and about five months ago we decided to take a road trip from Maryland to Colorado. After stopping at several locations along the way, we finally arrived at The Ritz-Carlton Club, Vail, and from the moment you pull in, you immediately understand why this place is special. As soon as you arrive, the valet staff greets you right away. The Ritz truly offers full-service hospitality. You simply take any personal items you want with you and head inside to check in while they handle everything else. They unload all of your luggage, neatly place any loose items into a nice bag, park your vehicle, and once they see you've made it to your room, your luggage is delivered shortly after. Walking through the front doors, there is a table set up with hand lotion, several different SPF sunscreens, hand sanitizer, and baskets of washcloths for guests returning from outside activities -- a very thoughtful touch. Check-in was quick and effortless. The staff explained the amenities, where everything was located, and then off to our room we went. We stayed in a two-bedroom unit, and when we opened the door we were immediately impressed. The decor was beautiful and upscale without feeling overdone. The entryway included a half bath, followed by a dining area and small bar setup. The kitchen featured Bosch and Breville appliances, which added to the luxury feel. The living room had a sofa bed, comfortable seating, and a large tv over the fireplace that made the room feel very cozy and a balcony looking at the slops. Both bedrooms were nearly identical and absolutely stunning, each with: a huge king bed, a large bathroom, heated floors, a separate shower and Jacuzzi tub, and double sinks. One of the bedrooms also had a balcony. Every evening starting around 4 p.m., the resort hosts different socials including cookies, wine tastings, and later bourbon tastings. It really added to the overall experience and made the property feel even more welcoming and luxurious. There is honestly so much more I could say about this property, but overall we absolutely loved our stay. If you are looking for one of the best places to stay in Vail, this is it.

The Ritz Carlton chain has always stood for excellence and this location does not disappoint!…read more It's my first visit in a few years to this spot and I'm so glad I decided to spend the points. Well appointed room, spotlessly clean and fully equipped with all the little luxuries. It has a steam room, and outdoor pool and a very nice lounge for chilling apres ski. There is a shuttle to and from the Arabelle where you have a very short walk to the lift. There's also a tent there where you check your skis and poles so you don't have to schlep them back to the hotel. The shuttle takes all of 90 seconds. Wonderful friendly staff and valet parking - free for the first car. Highly recommended!

We had a fantastic 5 day stay at the Sitzmark. The location is perfect, right in Vail Village near…read morethe International Bridge and Gore creek. The breakfast was delicious with fruit yogurt, fresh croissants and pastries from France. The staff was extremely helpful and friendly! Can't wait for a return trip!

Great small hotel! The staff is very friendly and helpful. The hotel and rooms were fully remodeled…read morelast year! Short 5 minute walk to Gondola 1. In the heart of vail village with all it has to offere just outside the door. Mountain or creek view rooms. Opening the patio door to hear the creek is wonderful!

Great property located in Vail. We visited in the off…read moreseason, but GH Vail seems to have direct access to the lifts. It is not directly located in Vail Village, but it is a quick drive or you could take the shuttle. Small price to pay for the offering. + Breakfast. Everything on offer was delicious. There was a curated buffet and we ordered some stuff off the menu as well. Laundry. There is complimentary laundry located on the amenity level which was convenient. Rooms. Our suite on the top floor was renovated and quiet. The bathroom was delightful like other refreshed Grand Hyatts.

Loved our recent stay at Grand Hyatt - Vail. Check-in was smooth , Vaibhav checked us in and…read moreacknowledged our loyalty status with Hyatt and upgraded us to a beautiful Creek and Mountain View Suite. The hotel is located just outside of Vail Village with a shuttle that runs to the village every 15 minutes. It has a beautiful Pool area (one of the best Pools in Colorado - that is heated perfectly even for cold days). They also have couple of very good restaurants on site including a Michelin star Japanese restaurant. We have been to Vail a few times and stayed at several resorts but this one definitely tops most if not all of them. We will be back.

The location is fantastic and facilities are solid…read more First time in Vail and stayed here with our toddler. Was able to walk (literally 1 min) to the village and areas of snow for them to play in. Special shout out to Luke and Donna and the lady the front desk for being so helpful. Will stay here again as our choice for Vail.

Subject Unacceptable Stay Experience Tivoli Lodge Vail 4/14-17 left by choice 4/16 instead of…read morecompleting our stay. My recent stay at Tivoli Lodge in Vail was unacceptable and far below the standards one expects from a property of this reputation and location. We checked in after a winter storm and were assigned room 403 on the fourth floor. The room was freezing, with a heating unit that did not function properly. After contacting the front desk, maintenance briefly attended to the issue, but the problem was not resolved. During the first night, the heat became excessive and uncontrollable. With a new and inexperienced front desk attendant on duty, and the likelihood that no maintenance staff would be available, we were forced to open the balcony door in winter conditions simply to make the room tolerable. During that same night, water began dripping/leaking from the ceiling. The following day, after returning from breakfast, the room had again become excessively hot. The thermostat still did not function. Maintenance was sent once more and noted they repaired it, but within minutes, significant water dripping leakage developed not just a minor drip, but a steady and concerning flow from the ceiling and wall framing in both the entry and bathroom areas. Our carpets were drenched our sock wet At that point, we had no choice but to demand a room change and were moved to room 405, , which was a much larger and nicer room. While the heating system there functioned properly, it still presented issues, including a broken closet handle another clear sign of poor upkeep. What made the situation worse was how it was handled. Housekeeping staff pressured us by their immediate presence to vacate quickly so the room could be reset, despite the hotel being nearly empty. This was unnecessary and inconsiderate. Shortly thereafter, a staff member returned and knocked aggressively on our door over a forgotten item. The manner was inappropriate and unprofessional. Although there were moments of professionalism particularly a mature front desk associate with a Caribbean accent who was pleasant, friendly, and helpful I would also like to recognize her more fully. She stood out as someone who was genuinely trying her best to be kind, attentive, and helpful under difficult circumstances. Her demeanor, patience, and willingness to assist were appreciated and reflected the level of service the hotel should consistently strive to provide. Unfortunately, the overall experience still reflected a lack of coordination, training, and accountability. In contrast, a late evening desk clerk was unable to provide even basic assistance in locating open dining options, citing unfamiliarity with the area. I understand that between-season periods can present operational challenges. However, if the resort is open, it should be fully prepared to serve and satisfy the guests it chooses to accommodate especially when occupancy is so low. We did not create these problems the hotel did. Yet at no point did we receive a strong or meaningful apology, nor any gesture to help ameliorate the situation. Both are not only appropriate but expected under these circumstances. As a result of these ongoing issues, we made the decision to leave on Thursday instead of Friday, as we felt it was simply not worth extending our stay to the schedule day. This only compounded our disappointment it was a choice we made based on our experience. I would also strongly suggest that management exercise better judgment when the hotel is operating at very low occupancy. In such circumstances, guests should be proactively upgraded to the best available rooms rather than being assigned rooms with known or even obvious deficiencies. This experience reflects poorly on the management of Tivoli Lodge. A property that is largely empty has no excuse for assigning a defective room, failing to resolve repeated maintenance issues, and handling guest disruptions so poorly. Tivoli Lodge is a beautiful property with a great location, but this was a sad and disappointing experience. PD ...I would also like to note a truly positive experience during our stay at The Little Diner, a Vail institution well known for its accolades in both service and quality of food, delivered an outstanding breakfast experience. His professionalism, warmth, and attentiveness were exceptional and stood in sharp contrast to the challenges we encountered at the hotel. Jose Pienknagura 602-321-2004 Josepienknagura@gmail.com

When we end up in the mountains east of the Continental Divide to break from where we generally…read moregather (translation: proper distance from others is an unwritten mandate), I've truly enjoyed using SummitCove on three separate occasions. From quaint to oversized homes, their diverse collection of properties is highly recommended, staff friendly and fully accommodating.

I would not rent a vacation property from Summit Cove Lodging. Property descriptions are very…read moremisleading. For this reason, I will take my business elsewher.

We stayed at the all seasons, which is a short walk away. Our place was a 2 bed, 2 bath on the 2nd…read morelevel. PROs 2 fans for each bedroom - the box fan was nice to prop by the window to bring in cold air at night. Cleaning provided every day. Very cozy and a lot of seating options. Great location in east vail / close to walking trail to the covered bridge. Good water pressure in the showers! CONs The kitchen was pretty scarce with basics - some salt and pepper but no coffee. We tried using the cd player but many cds were missing. The tv in the living room only had channels 1-20 working. The fridge filter needs to be changed and it makes a weird noise when it's opened. The primary toilet seems low pressure and not flushing. We loved being close to the amphitheater and the bus was convenient to get to west vail. Would stay here again in summer or winter!

We stayed in one of their apartments in Vail Village and while the location was great, the rooms…read moreare way dated. It helps you get a fully equipped kitchen, large living room but everything is so old for the pricey tag. I suggest some upgrades to make it more welcoming.

Beautiful landscape; the views of the surrounding majestic mountains are breathtaking; kitchenette…read moreis loaded with all the functional elements/utensils needed to cook; the welcome/checkin staff member, Aubrey, we encountered is vivacious & wonderful; a free shuttle is offered throughout each day to take you onto Main St to shop, eat, & galavant!

So...(1) we checked in in a Sunday afternoon, an early check in, but the front desk said "sure."…read more Gave us our condo keys and off we went. Manager on duty came running to parking garage and said they gave us the wrong room. It was on the third floor. Said it had just been painted and needed us to take a ground level floor instead. The place was not highly occupied for the week. Hmmm...?? the condo was ok, bath tub wouldn't hold water, and hot water took time to arrive, but ground floor meant right there by the hot tubs and early morning maintenance guys going back and forth. Privacy was not too amenable. (2) Today, days after checking out, I saw on my credit card an additional $95 from Breck Reservations. I called the resort. This was for "amenities fees". Not disclosed when room was booked or included in our full prepayment. Felt like a parlor trick. Won't be going back.