We chose Vail Resort Rental, which is the same as Sun Vail, over any other rental provider…read morebelieving the service would come with minimum quality standards and good service, otherwise, why not just go with the Airbnb or VRBO?
Wrong assumption we've learned the hard way. on Dec 30th, 2018. We paid a top price on a 2-bedroom apartment for 5 days, and we regretted the moment the elevator door opened at the apartment floor. Licking stains on the wall, asphyxiating smoking smell and an unhanded looking hallway. The apartment 211 is a complete disappointment and a very low-bar offer by the Vail Resort Rentals: old old old, smell like old, the fridge makes a noise because it's from the 80s, stove and exhaust fan are also from the 80s, the bathrooms faucet, and shower are from the early 80s).
The carpet is disgusting and the towels (stiff, small, and thin), pillows, and sheets lowest quality than from any Holiday Inn. This property could not be rented by Vail Resort Rentals, a company which supposedly provides good properties to rent,; instead, this property could simply be on Airbnb or vrbo, platforms that don't pretend to provide anything else than a means between landlord and tenants.
For health issues, the smell is unbearable, trigging my husband's and my allergy. The smell is the non-negotiable item.
Do yourself a favor, don't pay $999 per night here, don't trust the name this company used to inspire the customers, don't deal with "There's nothing we can do", "My manager has the day off today and tomorrow", "We've never had problems before", "I'll have the housekeeping take a look" (the housekeeping crew has a limit to what they are able to do in a 30+ year apartment).
Instead, invest the exact same amount staying at The Marriot Vail Mountain Resort, a 5-star hotel for the same price. You will get what you want and the value your money worth. Most importantly, you will then enjoy your stay, be in a clean and healthy space, and be comfortable.
