we have always had a great experience with Citra and our tech Michael was thorough and explained…read moreall we need to know! Very pleased with our continued service!

We've been with Citra Pest Control for about 6 years now. We switched to them after having a pretty…read morebad experience with another well-known pest control company, and I'm so glad we did. I really appreciate how good they are about communication. They send a text reminder a couple of weeks before our service and then call about 30 minutes before they arrive. Everyone who has come out has always been friendly and asks if we've noticed anything or have any concerns before they get started. Before Citra, we had a terrible ant problem. They were literally everywhere -- bathrooms, closets, pantry, kitchen, you name it. It felt like no matter what we did, they kept coming back. Citra comes out every two months and sprays around the house, and we honestly haven't had an ant problem since. Their pricing has also always felt very reasonable and has stayed consistent over the years, especially for how reliable the service has been. Overall, we've had a great experience with Citra and would definitely recommend them. After 6 years, we're still very happy with their service!

I spoke to David today , he was wonderful . My HOA wouldn't…read morehelp me regarding services in my complex . I needed to get some answers regarding a service because I have a new puppy . I was worried that an area was sprayed . MYHOA Manor , told me to send an email to my office manager . This was urgent and I called Pacific Pest and they called me immediately and checked and double checked and got back to me . I was so worried. They PPM called and reassured me everything was OK . I am so Thankful for their quick response . This could have been a dangerous episode for my new puppy . Thank you PPM!!!

== update June 8, 2025 === It's been over 8 months after the…read morejudgement and Pacific Pest Mgn. finally paid us the remaining $3558.76 as ordered by the court (out of the total of $5235). I can never bring myself to believe it that a business could refuse to follow a court order for so long. I spent endless time and energy during this period and I hope you, whomever reading this review, could save your life and stay away from this company. What's both funny and frustrating is that this is not really a "win" for me - I'm literally just getting back my extra money paid to another provider to clean up Pacific Pest Mgn's mess. I cannot even collect interest because they filed SC-105 when I was out of the town, so the case was automatically closed after 10 days without the typical 10% annual interests (total $237.55).

Derek and Raphael were friendly and very helpful too! This is actually the 2nd time we used their…read moreservice. The former inspected the suspected areas thoroughly, and the latter came to treat the affected areas. Highly recommend their services!

We had a great experience with Elite Bay Area Termite Control. My daughter found a termite nest and…read moredroppings in her room, so we reached out and Tony came the very next day. He was punctual, professional, and did a thorough inspection, clearly explaining the findings and options after identifying both drywood and subterranean termites in our home. After we agreed to move forward, Tony and Rafael returned to treat the affected areas and applied preventative protection. They were efficient, friendly, and left everything clean. Highly recommend!

I started to hear little pitter patter footsteps and gnawing sounds at 5 am, and on day 2 of this,…read moreI messaged Attic Crew. They sent someone the next morning for an assessment and got us scheduled right away! In the interim, they gave us recommendations to deter the rats, which worked. Carlos and his crew arrived on time and finished quickly. The price was reasonable (honestly, on the cheaper side yet the quality and professionalism was great!). There was an issue with a short circuit because a rat chewed through the insulation that we didn't notice until the weekend, but Carlos responded immediately and came over to fix the issue. We are so grateful to Carlos and the Attic Crew for helping us with rats in the home, helping us feel more confident about keeping them out for the foreseeable years, and for all of their professionalism, knowledge, and expertise! Would definitely recommend!

We worked with Jay, Andres(?), and Angelica. They really went above and beyond to help educate us…read moreabout the process of installing a moisture barrier and all the factors that go into successful rodent abatement. The communication was excellent, even on a holiday weekend I got called back within an hour of reaching out with questions, which I certainly did not expect! They arrived promptly for appointments and were thoughtful about avoiding tracking dirt into our home. They worked with us to customize their work to our coastal climate and were very transparent about exactly what materials they would be using (all top of the line, industral-grade!). I have pets and toddlers and they took my concerns about chemical disinfects seriously and offered several options to make sure I was comfortable with what was used in our home. They really seem to take pride in their work and enjoyed sharing before and after pictures to demonstrate all the improvements they made to our crawl space. I could not be happier with my choice to hire them, and plan to work with them again when I'm ready to replace my attic insulation.

I've been using Ecotech since 2021. We had an invasive ant problem. Ecotech got them under…read morecontrol and did so without using harmful chemical inside my house. After we moved we continued using their service. At our new home spiders were an issue, which are now under control. More recently, we had a rodent problem. Again Ecotech resolved the problem. Since our first time using them, service remains excellent and always thorough. I highly recommend them.

Great experience from start to end with Jonathan. Had spider…read moreissues. He recommended a non-toxic product to use for indoors which I ordered and the spider problem definitely improved. He also came out for exterior de-webbing and spraying with a different treatment and I was very pleased with the results as well as his great customer service. He was knowledgeable, responsive, professional, and friendly (even with my dog!). He makes sure you are satisfied with the work before he leaves. Highly recommend.

I had a number of rats/mice that infested the ground floor of my home including garage area. Glue…read moretraps alone did not solve the problem. I am glad I called Exotek. Todd and the Exotek team are all highly professional, friendly and thorough. The quote they gave me for time and materials were reasonable relative to other quotes I received. Inspection Process: 10/10 - Todd was very thorough and provided detailed information on what his crew will do to seal the exterior and interior holes, the types of materials to be used and the benefits of the materials. Service Date: 10/10 - They were very accomodating on a weekend appointment and arrived within the time window (calling me when they were 30 minutes out). The process of filling all holes/gaps inside and outside the home was completed in a timely manner and of high quality. Follow Ups: 10/10 - They came back for the next few weeks to check on traps and no additional mice/rats were found. I highly recommend Exotek!

I've known Todd as a client for many years and have always been impressed by his knowledge,…read moreprofessionalism, and genuine care for his customers. He's reliable, trustworthy, and someone I know I can count on to get the job done right. Todd is also friendly and a pleasure to work with. I highly recommend him to anyone looking for a pest control professional they can trust.

Highly recommended these guys were upfront about everything. The made sure I was crystal clear on…read moreall the reasons why the rat situation was happening. They made sure to confirm when to bring them on (now not the right time, they said good to wait until remodel is done, so trustworthy behavior vs just starting now when the problem could come back since remodel has garage door open all day still). These guys are good value and legit. I can see why they have so many good reviews. No bullshit. Good communication. Empathy. Professional. This is how to run a business.

Very honest and reliable. Recommend completely. Eric came to the house and checked everything…read moreattentively.

Trevor is the best! He is extremely responsive, responsible, and thorough. He did a detailed…read moreinspection of our house and clearly communicated his plan every step of the way. He even went above and beyond by working extra hours to make sure everything was taken care of. Their pricing is also extremely reasonable, especially compared with how expensive everything else has become in the area. I really appreciate Trevor's professionalism, dedication, and willingness to go the extra mile. Highly recommend!

Trevor is an amazing technician. He's a very hard worker and performs oquality work in the 3 step…read moreprocess.

Antione provides great service. From notifying me of his visit and listening to my issue,…read moreexplaining what he can do and addressing it right away.

We've used home shield for a number of years now, and every time they 're amazing. Today it was…read moreantoine. He not only sprayed the perimeter, he dislodged a number of spider webs that were clinging to our fence. Dusted them with some anti spider powder. I mean it's the little things. But honestly I trust them enormously. Would recommend!

I tried various methods nothing worked but now after a few…read moremonths an a couple visits the problem is completely solved thanks to Mario he did an amazing job inspecting and also at explaining every single detail

In our ADU we discovered rat and mice droppings in the attic…read more I called several company and they came out and They said the did not see anything,,, But downtown Los Gatos is very well known for rats and mice ,,, I called Rodent Control Mario found droppings, holes, coming in He truly is extremely professional Showed us pictures What a difference a professional company can make Thank you Rodent Control you are the best