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    Monsoon Automotive

    4.2 (21 reviews)
    Closed • Closed

    Services - Monsoon Automotive

    Auto engine repair

    Auto steering and suspension repair

    Monsoon Automotive Photos

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    6 months ago

    We have trusted Monsoon Automotive with all of our vehicles for years. The quality of their work is outstanding.

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    Ask the Community - Monsoon Automotive

    Review Highlights - Monsoon Automotive

    “While these guys specialize in servicing Mercedes, they give first class service to everyone - even if you have a Chevy.”

    Mentioned in 4 reviews

    Read more highlights

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    Big Brand Tire & Service

    Big Brand Tire & Service

    (47 reviews)

    On the morning we were to leave to return home to southern California, we discovered our rear…read morepassenger tire had gone flat. Fortunately, we discovered that Big Brand was open and we were told they were not busy. We were able to fill the tire with air and it held as we drove to the 2131 N. Kolb Rd location. Adrian, who was working the front counter, told us they were very busy and couldn't get to our tire until 3 to 4 hours later. Not good as we had long drive ahead of us and irritating as the call center told us they were not busy. But, it needed to get fixed and so we left the car with Adrian. I called a couple of hours after leaving the car to get an update (if there was any) and was told the car would be ready in 30-40 minutes. Fantastic! We headed out and as I arrived Adrian cheerfully greeted me, handing me the keys. I asked him how much I owed him and he said "Nothing." I thought that odd and given our urgency to get going I was very appreciative. I confirmed that he said "nothing" and I said that was very kind of him/them and asked if I could at leave them a tip. He said "sure" and so I tipped them $20. ********** UPDATE ************ Apparently my mother either didn't know or forgot that she had damaged the car previously. My sister reminded her of this fact and so I was alerted. And so I owe the company a huge apology. They came through for us in a pinch and I am very grateful. I updated the rating above based on the facts surrounding the event. Thank you Adrian.

    Fast and convenient service when I found a wrench in my wheel well. Always there on days others are…read moreclosed Thank you!

    BRAKEmax Tire & Service Centers - Alignment on 2/6/2025

    BRAKEmax Tire & Service Centers

    (61 reviews)

    At my first visit in 7/25 . Bought my daughter a used car that needed brakes . Took it there ,…read moreclose by the hs. After they ck the brakes an estimate was given that it needed all these things done to car . ? Ok Get it done , want my 17 to be safe in the car . On last wk 23 of Jan it was raining n she hit a pot hole n she made it hm , result was it was flat after she parked car . Called n made appt to take car of car tire . It was towed to garage. They had a tire for replacement n they balance the tire etc etc, They called me back say the car need all this wk done on the car $3,700? I was floored, u need this n that??? Well that's odd ? When it first came in u supposedly fixed what it needed brakes , rotor etc pads, alignment. Costing me 3,500 . Ok N now they quote me another 3,700 for repair n I told him . When I took my car 7/25 u fixed what was needed n 6 mo later u want to hit me w another 3,700??? Just change olí , filter n tire n alignment n a battery that he said it wasn't charging that good , $229 for battery??? 4 yrs . Ok pd $500 for repairs. Now I have an oil leak ???? When I took it in no oil leak ???? There was an older couple getting car estimates. Brakes, etc, oil change. N I heard what the total cost for their repairs N it came out to close to $6,000? I was shocked. These people are retired older people l then they offered them , oh u can get credit thru us n pay that off , they offered me same thing . I'm retired too n living on my SS , Sounds like they target ? Single mom n older people like in 80 s Not going back ever! Pantano/ speedway Brake Max insurance companies

    I would rate this place a 0 if it was allowed. My first experience here was horrible. I was…read morenewish to Tucson and took in my Jeep Liberty for a rattling noise in the front suspension and they told me I needed a new rack and pinion, quoted nearly $2400. As they said it was a safety issue I said ok just so I could get the vehicle back on the road in a couple days. I also asked them to replace the aftermarket lug nuts for OEM and they told me they had to special order them from Phoenix, but since the car would be there a couple days it wasn't an issue. After getting an uber home, I hopped in my truck and I went across the street to Brake Masters and spoke to Oscar who had done work on my other vehicles previously and told them what was happening and he said to bring the jeep over so he could give a second opinion. From across the street, not more than 40 minutes after leaving Brake Max, I called Brake Max and told them that I did not want to get the work done on the rack and pinion and the person said they had already started pulling the front end apart and they'd have to charge me for 1 hour labor. I said that's rediculous since it had only been about 30 min since I left the shop and they said the rack and pinion wouldn't be delivered for 2 days anyway. They also told me that the lug nuts which were supposed to be delivered from Pheonix were in stock and they could put them on so I agreed. Fast forward to me walking across the street to pick up my jeep and pay nearly $300 for lug nuts and an hour labor. I drive back over to Brake Masters and they find the the rack and pinion has very minor, minor leak and doesn't need to be replaced. The lug nuts that Brake Max put on were not only wrong for that Jeep, but they were barely holding the tires on due to being the wrong size and the rattling I heard in the suspension was from the sway bar end links, a quick $250 repair with parts and labor. I'm still driving the jeep with the same rack and pinion that supposedly needed to be replaced over 1 year later and it still the the most minute leak and hasn't had any issues. Now to today, the place is supposed to be under new management, but I had to take a Hertz car rental there twice in the last week and the first time they replaced a motor mount, but the car is still having a rough idle. They replaced the two front tires due to nail damage and wear. So, I went back today with the same rental, this time with a nail in the rear passenger tire and the shop manager tells me that the rear brakes are bad, battery is bad, serpentine belt needs to be replaced, alternator is bad and the water pump is going out. And here's the kicker, he tells me that there are only 4 lug nuts on each wheel. I immediately told him that I was in the shop last week and they removed all 4 tires for rotation and installation of two new ones as well as worked on the motor mount, changed the oil, topped off fluids, etc. I was furious as I told him that he and his shop had me driving for a full week with 4 missing lug nuts since they were the last ones to remove and install tires. Also, just as angrily told him that in the span on 1 week, the water pump, serpentine belt, battery and alternator all started to fail. This place is a joke, absolutely trying to rip off customers and upsell anything they can. This is a rental car and none of these repairs come out of my pocket, but the dishonesty at this location is sickening. In the last month I have been in that shopp 3 times with Hertz rentals and the service, repair estimates they've given other customers and overall professionalism in there is so lacking this place shouldn't even be in business anymore. And, on two of those occasions the regional manager was there, and he was just as bad as the shop manager when it came to professionalism and service writing/upselling. Avoid this place at all costs if you don't want them to overcharge you for repairs that they are going to screw up and then try to charge you for their own mistakes.

    Monsoon Automotive - autorepair - Updated October 2026

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