DO NOT GO HERE!!!! We had a party of 15 people for a Birthday. The service was awful and the manager is a horrible human. We asked to borrow a pen to fill out some paperwork and gave it back to the waitress. The manager accused of STEALING this pen (which he claims cost $700) and CALLED THE POLICE. He then would not let us exit the building and blocked the exit- in such an extreme way that caused a 7 year old girl to begin screaming and crying because she was scared. We then spent one hour in the parking lot with 2 police cars and 3 police officers while they reviewed the camera footage and FOUND NOTHING. We will be filing a harassment complaint with DRPS. That 7 year old cried herself to sleep because she thought the police were coming for her. No wonder this place had a 2.5 star rating. read more

Fabulous! Love this place! If you love stir fry, this is your place! Pick your own ingredients and they cook it right in front of you. If you just want one bowl, great - pay for one. If you want more than one, go for the feast and it is endless. Even when the place is packed, their system of cooking works well and is efficient. read more

It's definitely not authentic Mongolian. Lets start with that. It is a Western Stir Fry AYCE. This place is located in a plaza with a movie theatre in Whitby, tons of parking so that was nice. There are also a ton of other places you can eat at in this plaza. Came on a Wednesday night, the place was pretty dead, only one waiter waiting on tables but that was all they needed. The place did not look Mongolian at all so you wanted a Mongolian Grill experience this is not a place I would recommend. We came here because it was close to my friend and I didn't feel like pub food so I said why not. They have the meal and feast option. Meal is one stir fry bowl or a feast is all you can eat for an extra $4. But the price of a meal was already $19 (which is not all that cheap considering...) The meal includes a salad, soup, and one stir fry. I loaded up my salad bowl was pretty much everything so I had enough to take home (because I like to make my dinner in lunch for the next day). The soup did not look appetizing to me... Salad bar was standard, they had one mix, 6 dressings, macaroni salad, potato salad, beets, pickles nothing mongolian once again. Now the stir fry, we were told not to mix meat due to cooking time (which I understand, but that's also how they get you go for seconds!). But I mix sausage with pork because meh. The selection was not amazing, standard. Noodles with vegetables and an array of sauces and spices. The grilling part was quick because it was a slow night. The taste of everything at the end was once again meh. They gave us rice and tortillas, not sure why there were tortillas....but sure? I put some of my stir fry in the tortillas and not mad about it. Got my carbs in for the night LOL This place is pretty much a Western version of stir fry. Overpriced. Would not return. Rather eat at a real Mongolian grill for that price. The waiter was really nice though read more

It's 25 bucks for a bowl of warm and noodly. That's it. The choices suck, the salad bar sucks, the desserts are good, the drinks are expensive and the novelty wears off instantly. read more

Horrible management, tried to make us pay for things that we didn't even order. He was rude, lying, manipulative and the worst experience we've ever had. But the waiters were great and I have no complaints about them, they deserve better. read more

Fine but wouldn't return. I went here with some girlfriends because one of them talked it up. Buffet style, can pick anything to add into your bowl. To expensive. I have a small stomach; I don't really eat much, for one bowl was still in the twenties price range. For a feast dinner (as many bowls as your tummy wants) is only a few dollars more than one bowl. Basically a rip off if you have a little tummy like me. Food was just fine. Staff was fine. We had bowls piled up. ALL servers were together chatting. Didn't come to ask how it was or if we needed anything else. No thank you bye. read more

Horrible! Dont waste your time and money here! Way overpriced for a small bowl of noodles and meat! Salad bar was terrible. Looked like old lettuce sitting for days. Soup was canned and very unappetizing. Everything thrown a cruddy grill which by the way burnt your meat and cooked by a bunch of young bored looking teenagers. It was very dry. And kinda of tasteless. They served luke warm rice and tortillas at your table. Why would they serve tortillas. It's not Mexican! Waitress was rude and not attentive. We are surprised this place is still in business! We will never be back! read more

Major rain storm that day. Restaurant had water leaking through the roof, landing into the raw food station and on the floor. Staff and manager on duty were informed, but no one moved the food. Raw vegetables, and meat continued to be served, even after exposed to rainwater. A bucket was put down to collect the water dripping on floor, but still forced patrons to walk through and around the rain in order to make their meals. There was an empty food prep area on the east side of the grill that could have been used, but no action was taken to ensure patrons did not fall, or become ill from the water leaking through the ceiling. Staff and the management did not acknowledge mine or my family's concerns. They felt a bucket solved the issue. Last time I will be going there. read more

Out of the different Mongolian Grill's peppered around the GTA, all of which offer a different style, this one is my favourite. This restaurant is in a chain of Mongolian Grills with a J.B.'s in front of it. The difference from the Kahn Grills in Markham and Toronto is that this one doesn't have an Asian flair to it. I was thinking about what they have on their menu, and although they do have one, I don't think I've ever looked at it because everyone who goes there gets the buffet. For those who don't know, the setup of the place is to go up to the buffet, put in a bunch of raw meats, vegetables, sauces, and spices, give it to the cook who cooks it on this huge flat top grill, and in a few mins gives you a cooked meal. What makes it so awesome is that there are a wide variety of sauces and spices, so there are a plethora of possible meal combinations. The tastes of the meals can vary, depending on the consistency of building your bowls and how long the cooks cook the food (sometimes they cook it too long drying out the food). There is few selections of AYCE establishments if you don't want Japanese or Chinese. Dinner time at this place can get rammed, and may be a little frustrating when you build your bowl and have to wait in line to get it cooked. This is why I go around 3 on a Saturday; they have the exact same menu, its pretty dead, and instead of paying $20 for AYCE, its $14. There is also the option of only going up once and paying a much less price. read more

Can't say enough about how bad this was. I could pull a better "salad bar" out of my refrigerator without going to the store first. The selection of veggies for the stir fry was ok (pretty sure everything's straight out of a bag) and the sauces were pretty bland. Guess we should have figured it out when we walked in and the place was nearly empty. No way this was worth $45 for two people who only drank water. read more

The food is always really good and they accommodated my mom's seafood allergy phenomenally but they had a lot of issues with their hostesses and servers. When we arrived the hostess got our name and said a 10 minute wait, but there was a group who had arrived before us and they were not given a time and were not asked their names for the list so that they would be sat first. When we went to be seated, we had to tell the hostess that this family had been waiting before we arrived and they should be sat first. She was incredibly rude to us about this situation and then was rude to the family like it was their fault they had to wait. Afterwards when we got our food we noticed that the same hostess had moved a family's belongings while they were getting food and had sat someone in their seats. The family had 2 small children with them who were confused as to where their things went as well as why they couldn't sit down and eat. The two hostesses ended up getting into an argument which made for an uncomfortable dining experience for anyone who saw what had happened. I enjoyed the food at Mongolian Grill but I do not think I will be returning to this location any time soon. read more

Mongolian grill is a family favourite. There's something for everyone, even the picky eaters! We love having the option to create custom bowls that are freshly grilled in front of us. A large variety of meat, vegetables, sauces and spices to choose from make it a fun experience. Their stir fry combos like the Chicken Teriyaki bowl are also super delicious! The dessert menu is drool-worthy with an amazing variety of cheese cakes! We've got all good things to say about this sizzling place! read more

Enjoyed this place when we started going there but over time after they got an established clientele things have gone to the shitter. It went from the service being excellent and on the ball with drink refills etc to never getting any refills and the waitstaff make you feel like you're bothering them to do their jobs. One time we ordered a cheese pizza off the kids menu and didn't get it for 35 minutes. We were all eating off the grill and my son waited and waited, when the waitress was asked about it she was like OMG I FORGOT. Well OMG you didn't get a $20 tip. I haven't been or plan on being back again..I'd rather watch 2 dogs fuck in the parking lot than eat there again read more

Defiantly my favourite date spot, very unique service. The grillers can be funny and it's actually cheaper than some competitor buffets like the Mandarin. Great place. read more

Big fan of the restaurant. Always enjoy new dining experiences and this is a great one for small groups.

Very nice experience, great for a special treat for the kids and other spouse. I'd recommend this place

Was here with a large party upstairs. While our reservation was over 30 minutes past due the service was great once we were seated. Was a typical busy Saturday night so waited a bit each time at the grill. Food was great. read more

So sad! Should have believed the previous reviews however, I was told it is under new management when I arrived so that would explain why the quality is down. Greeted at the door and our waitress was lovely but it stops there. Quality of the salad bar and the grill bar were strange indeed. There was a poor selection of some strange foods that do not belong on a "Mongolian Grill. Example: chick peas, spiral pasta, and pepperoni. Salad ingredients looked old and dated with the potato salad and the macaroni salad looked like products that came from No Frills. I found it strange that the grill bar and the salad bar each had huge bowls of sliced red onion and sliced white onion - probably a 10 pound bag of onions, wah! Two different soups to choose from vegetable and the other was with some kind of pasta?? Decided not to try as they looked very old and grey and yet we were there at twelve noon. The cottage cheese on the salad bar for some reason was delicious, firm and not watery. Hard to make a salad out of what was provided. While eating our salad we were provided with a bowl of steamed rice and a container of tortillas (5) in the container. They must have been Mongolian tortillas, lol. What do tortillas have to do with Mongolian food? The chicken, beef and pork were all stuck together (what a mess) This owner should visit the grill in Don Mills and see the quality and quantity provided. The meat is in small rolls and still slightly frozen but looked impressive at Don Mills. Along with the meat selection I choose dried out noodles and asked for more shrimp as the container was empty. OH NO, the chef said, shrimp is only for the dinner hour, Wah! Every buffet restaurant in the 'free world' serves shrimp, it's a natural and normal item to be expected on any grill lunch and dinner, come on! So, my grill consisted of noodles chicken, green pepper, onion, garlic and chick peas just because there was nothing else to add. The grill masters are tattooed kids with backward baseball hats but polite. By the time the banging on the grill stopped it was a chopped up mush. Every buffet in the free world these days also has a dessert bar --- oh no --- $8.00 for cheese cake. Overall, my friend and I did not have a very enjoyable lunch. Only about 20 people in the restaurant at the time so maybe others are paying attention to the previous reviews. Sorry, I will not return until I see some good reviews. Oh, yeah, and I drove from Scarborough to visit this grill. Live and Learn, will have to go back to Don Mills real soon. read more

I was so excited coming here, It was my first time when I went, it was during lunch time on a weekday. Not so busy. I got the meal not the feast because I didn't want to eat too much, the price is fairly reasonable for the amount that you get (that's if you fill up your bowl into a mountain). Service was ok (but maybe because it's not busy). We didn't really have to ask for refills, the lady came consistently, except near the end. She took forever to grab our check. The food tasted fine, it's different. I do suggest having extra sauce by the chefs, i found that the sauce are just evaporating as they cook it. Rice is okay, tortilla can be heated a bit more. Salad/ soup, Meat and veggies / other's selections are great. There are a lot to choose from. I would go back to this place, occasionally read more

I really enjoy this place, me and my daughters are usually there every Tuesday, it's our girls night and we choose to dine here. I like the fact that all the food is fresh, and you get to choose what goes into your dish, and it gets cooked right in front of you. You get a variety of meats you can choose from, a variety of veggies and a good variety of sauces. Then at the end are your choice of spices. It's a great experience and very decently priced. The staff is pleasant and friendly. read more

The worst!!!! We only went to the Mongolian Grill in Whitby because every other place had a 1/2 hour wait, and I'd been to the MG on Don Mills many times. Let me just sy the MG on Don Mills and the one in Whitby are completely different. Don Mills has a full buffet, nice big bowls and CLEAN grill. The Whitby one... dirty disgusting grill, tiny little bowls, no buffet but the price was the same. And like the poster before me my meat was pulverized beyond recognition. Wraps?? Why? I was actually glad we managed to escape without a raging case of food poisoning. My favourite part was the tip jars at the grill... classy. I wish I could give this place negative stars. read more

Our family loves this place. We used to live out this way and moved six years ago. We still come back to this place even though it's a 45 minute drive. You get to pick whatever you feel like eating at the time and put it in a bowl. They cook it up as you watch and your food is ready in no time at all and piping hot. The variety of stuff you can add to your stir fry is amazing. Everybody in our family from 7 - 77 loves coming here and enjoys their food. read more

Good food good service! I always take a second bowl with all the sauce I want and have them do it half at the beginning of the cooking cycle and half at the end. This allows for a nice juicy meal. Hundreds of combinations possible although i prefer my chicken with loads of veggies and hot sauces. Great place to eat definitely recommend it. read more

Love this place! I always go for semi special occasions like birthdays. Great food. Friendly service. I recommend to everyone. Could be better located. read more

This was an overpriced, disorganized and underwhelming experience. The decor & atmosphere is dated and depressing. Blue velour belongs in Graceland, not the Mongolian Grill. Our hostess was rude, abrupt and (despite a nearly empty restaurant) tried to seat us at the door in the worst table in the place. The salad bar is appetizingly located right next to the washroom, in a corner. The "salad" was bagged, dried out and unappetizing. The "soup" was nothing more than Campbell's Chunky Chicken noodle. The drinks are wildly overpriced, as is the dessert. $8 for a slice of frozen Cheesecake Factory cheesecake. We have to give credit to the guys at the grill for trying to breathe some life into an otherwise total bullshit experience. Watching raw chicken get tossed around by the same skewers that immediately afterwards were used to toss another meal around was a bit off-putting. Wait staff were slow, distracted and unhelpful. Also, where are the knives? Lol! Nothing like having to use your fingers to clear up your plate. Overall, a $70 mistake never to be made again. read more

Expensive Stir fry. Food was okay, but nothing special. More atmosphere rather and good eating. Definitely worth going to once to experience. read more

Worst Asian food ever. If you like bland food at high prices by all means waste your food and money here. Our group of 6 decided mid meal to cut our losses and go to Denny's instead. We should have known better. read more