My brother had his car towed here after his battery died. They then told my brother...and more importantly his daughter that the car was unsafe. The got my niece so scared that she was convinced he needed to stop driving. After doing $500 with of work ( whose value is debateable at best), the told him he needed $5000 mor3 work done before his car would be safe. They were so convincing that they have created a schism in our family that our Christmas get together was cancelled.. My brother put his own battery in and the car drives fine. It needs new plugs that my brother diagnose and repaired himself. But they said his car won't be driveable until he has new shocks and struts. The Alonso said his car won't be safe to drive until the rear differential fluid is change. Both these services are required @66k. My brothers car has 75 k on it. Having worked at a car repair place, I know things like shocks and water pumps are easy service tasks that are lucrative for mechanics who get commissions on parts. I won't say this is going on here. But the bill and recommendations are a joke. The service manager must not have a conscience for the fear she installed in my niece. Personally, I wouldn't let these guys clean my windshield much less work on my car. In my book, Monaco auto and tire rhymes with schlock. Stay away from m these people...especially if you are an uninformed woman. And thanks for the F'ed up Christmas. If you don't have a conscience, they may be hiring. I hope the SM goes to the seventh ring. It's too bad negative stars aren't supported. read more

Monaco Tire & Auto treated me fairly. Fixing my AC was a struggle, but they backed their work. read more

Monaco Tire & Auto - Beware of Dean. - Tires Near Me - Denver, Colorado

I brought my car in for the first time today with a nail in the tire. They had the tire fixed in ~20 minutes. The manager was very nice, even gave me a heads up that the car would be coming out soon since I was working on my laptop in the lobby. It's the little things - timely service, kind people, reasonable prices. Thanks guys. read more

I've had Deano and the team at Monaco Tire and Auto working on my vehicles for 7 years now, across 2 different vehicles. It's a bit of a drive from my new home, but is definitely worth it. They've done a great job on everything for me: tire changes, oil changes and rotations, transmission replacements (where they dealt with my vehicle warranty company so I didn't have to), hoses, brakes, engine repairs, and even replacing the front axle. Most of the time, I wait in the shop for my repairs to get done. Deano and his team talk to a lot of people, and they are always kind, respectful, and willing to help people out. I've seen them explain to people that they booked their U Haul at a different location, and they'll go the extra mile to tell folks where that location is, and how to get there. They are also helpful in providing quotes and giving people a good idea of what needs to get done now and what can wait. The Axel replacement that I spoke of earlier was one of several things that needed done at that point, and Deano was able to show me with his quote that I could wait on that because other items needed immediate attention. I highly recommend these folks. The quality, customer service, and pricing are all first rate! read more

We had called the traffic number that we got from U-Haul and they made us a reservation to pick up a truck at 2:45 at this location. We got there and they were closed! We were supposed to move today and now all the locations are about to be closed. Totally ruined our day and now we are going to have problems as our lease ends today. Would not recommend this moving company location, however the tire and auto part I'm sure is better. read more

I've had my breaks and my tires replaced at Monaco Tire & Auto. It's totally out of my way but I wouldn't go anywhere else. Deano and his sons always provide amazing customer service. I trust their diagnosis and recommendations and they deliver high-quality work. TL:DR When I had my breaks replaced, Deano patiently listened to me try and describe a bunch of sounds before he took it for a ride and gave me the options for what had to be done ASAP, what could wait, and how long I had before I'd have to make other repairs. He broke down all the cost options for me to make it nice and easy. When I had my tires done, I had them shipped to his shop and they put them on for me. My final bill even came in under the estimated cost. I picked up my car after hours and left my key there for almost two weeks. They didn't bat an eye at keeping it in the shop until I could get back. Small things make a big difference. Love this shop. read more

I have been here a few times but had to write a review because it always such a pleasant experience! Amazing customer service. Thank you for making my day brighter every time I come in there guys- keep it up! read more

Had interlock device that needed removal. He is a Smartstart contractor. My written contract from Smartstart deleted any removal charges. When I tried to show him contract he said "BS" and refused to remove it for no charge as contract stipulated. He was always reasonable on other visits for service. Guess I'll need to vote 'heck no' w my feet and go elsewhere for service. I recommend the same to others. read more

This morning we had one of the worst experiences I've ever had in any retail establishment. I'm too pissed to ever write this review. Basically when we came back to drop the car off and explain to the manager how rude the morning employee was, the manager said he didn't know the staff members name. BUT he could remember that we had been there this morning and the employee wasn't rude at all. So you remember our faces but not your employees name? This place is a joke. And honestly if the manager remembered this transaction so damn well then why was he not upset with his employees behavior. He told us 'they have a 5 star google rating so I think we know what we are doing!' Bro, your employee belittled us when we were asking for an explanation about the products you sell. Next time we will just shut the fuck up and sign the papers without understanding the information. That's genius! Incredible! I'm so damn smart for not asking questions about my rental. They will treat you with disrespect and if you are a woman you will feel the sexist arrogance in the air. I have never been treated like that before. And corporate will be hearing about this. You are scum of the earth. Disgusting humans who deserve to lose as much business as possible until you have to shut the doors. read more

Monaco Tire and Auto is a great trustworthy local auto shop. Deano took good care of me when I needed my car back on the road fast and he gives a great military and veterans discount! read more

stright crook. charge me for shop supply they didn't use. and they don't have their prices on the wall we're you can see them.

Went to this shop for the last 6 years!!! They do a great job on your car at a fair price Deano and the guys take care of you like family!!!! read more

Consumers beware! Avoid at all cost. Rented a uhaul. Drove it 9 MILES and got charged for 3.3 gallons of gas. Owner was extremely unprofessional and hung up when trying to resolve the issue. read more

A great place to get your car fixed . I had a last minute issue with brakes , and they got me in and out in 3 hours . Been using them for a while , and they are always great. Good prices for great work . read more

My husbands alternator went out on a Friday afternoon. He uses his car for work. We called all over town Trying to find someone that would see his car on a Saturday but everyone was booked. Called Monaco tire and auto. They were able to squeeze us in to look at his car first thing on a Saturday. My husband was leery because it wasn't a name brand location. He is sold on this place now. He said they were incredibly friendly, knowledgeable and explained everything in detail. They even saved the part to show my husband and explain what needed to be fixed. I had surgery planned for a couple days later and they were very helpful when my husband wasn't able to get the car for a bit after the work was completed. We also feel the pricing was incredibly fair and reasonable. read more

I found Monaco by buying a deal for 5 oil changes through living social. As a new Denver resident I had no idea who to trust with my car until I found Monaco. Deano is always straight with me when I come in. He levels with me on what things i need to get taken care of and I really appreciate it. Monaco is the first shop I have gone to that has laid out a list of possible repairs in order of importance for me. Usually I get an oil change and the mechanic will give me a laundry list of "must haves". Deano and the Monaco staff are honest mechanics that care about my business. I was lucky to find them to be my Denver auto shop. One thing I wish was better...the prices are a little higher than others in the area, however the quality of work and service is far better. read more

SEXIST, RUDE, DISHONEST EMPLOYEES: Customer service is terrible. The young man with the crooked front teeth treated me like I was stupid. I wasn't not overly friendly or chatty from the beginning, simply direct and on a small time frame. I made an online reservation and he proceeded to ask me the same questions that I answered during the online reservation without explaining that it was a basic brief run down so when I asked why I needed to answer all the questions again, his attitude towards me changed and said plenty of rude unnecessary comments. My boyfriend who only encountered half the interaction agreed that he acted rude and sexist towards me. When we returned the U-Haul we asked the man behind the counter what his name was so we could let someone know, He said he didn't remember who was working that morning so as to not have to give a name and then proceeded to tell me he remembered our interaction (but doesn't remember the name of the guy who worked with him all day???) and that I was "not particularly friendly. Probably just stressed about moving.." NOPE. I was perfectly respectful until he treated me like dirt. read more

I've had my car fixed several times and they always have done a good job at a fair price.

Omg I can't say enough good things about this place. Real down to earth people, that is getting harder to find. It's a busy place at times but that means lots of people like them too. 5 star all the way read more

If you are looking to rent a UHaul please use a different location! The guy, who my friend and I were waited on by, was a complete idiot! Maybe the fumes from the repair shop has killed his brain cells. He was passive aggressive and lacked any kind of customer service skills. He couldn't answer simple questions, but wanted to cop an attitude. We brought the truck back with the level of gas that was in it when we got the truck, but he wanted to say it wasn't the level that we left with. Word of advise - take a pic of the gas level before you leave so that they cannot try to gouge you on gas like they did us. I will NEVER use this location again. read more

I love Monaco Tire! I have been going here since 2010. Dino, the owner, and his sons are always in a good mood and super pleasant. They explain work before doing it and are always honest and upfront about pricing. No surprise charging or nickel-and-diming. I've had tires, glow plugs, battery, and brakes replaced over the years --- always stellar service with a smile! Their work is sold and they stand by their work and word. Great place. I highly recommend Monaco Tire. read more

Long story short, I took my car for an oil change and they overfilled my engine by 7qt. Oil ended up getting in my Cat converter and messing up my o2 sensors. Went back to let them know what happened with papers from the dealership, and the owner had an attitude of "you're a ducking liar, here's a refund of your oil change now get outta here" ended up changing my cat converter and o2 sensors. Will never suggest this place to anybody, and if I had time I would go by their door and let everyone who tries to go in know that this place sucks. read more

Worst experience I have every had. First, I call before my girlfriend gets there to ask if they can check the brakes...then Kalib (however you spell his name) comes out and ask if Dino order the tires? I said well I sure hope so because we have an appt in 2 minutes. Then he goes I don't need your sarcasm. So of course as soon as my girlfriend gets there they say they didn't order them. Then I called back to speak to a manger because Dino the so called owner wasn't there. I then come out to tell the manager what happens and then he makes excuse after excuse until we get in a verbal screaming match at each other. Please read all the other reviews. This place is sketchy at best! read more

If I could rate lower I would..... I took my 2009 Subaru STi in to have the rack an pinion replaced. They did that. it took it took 8 hours for a 3 hour job. Car stayed there over night. The next day I get a call. Owner said that the rack I bought was damaged and that I need a new one. So I had them pull mine out of the car, had it rebuilt and took it back. So what was suppose to take 10 hours took a week. Now here is where the whole thing falls apart... When I pick up the car I notice that it has 30 more miles on it then when I took it to them. I live 1.4 miles from their shop. I asked about the mileage he says well we had to test drive it three times, When I pulled into my drive way as I was talking to him. Power steering fluid shot all over the inside of my engine bay. He said that this was normal since there is air in the line. So Basically they did not bleed the air out of the system like I had asked they make sure to do. WHY CHARGE ME FOR SOMETHING YOU DID. As I was on my way back to their shop my car's dash lights up like a led christmas tree. Saying my transmission is over heating. So instead of taking it to them I take it to Subaru. Turns out someone had been doing donuts in my car. My transmission is toast. My steering is TOAST. And my rear suspension is now squeeking every time I hit a bump... So I have a blown transmission, clutch was ruined. My rack an pinion, was broken, and come to find out I had a bent strut. So the reason why my rack was bad some one from their shop (OWNERS SON) was out tearing up my car... I wonder why he said I had a fast car? He should not have been driving it. And when confronting the owner he gets upset at me, telling me that I am lying and it came in that way... Well he took the mileage when I came in. There is no way in hell I can drive a car when it is locked in their shop for a week. And I showed him the mileage it only had 2 miles on it since I left his shop. SO HOW CAN I PUT 28 MILES ON A CAR IN 5 MINUTES IN RUSH HOUR TRAFFIC IN DENVER.... I sold the car.. Can't stand to look at it... If you want your car broken take it to them.... They do a great job at breaking your car. read more

My girlfriend took her car in to have work done. The car was completed in roughly 20 minutes, when she was told about an hour or so. Fine, we were excited it was done so quickly. The shop, particularly the owner Dean aka Deno, took a turn for the worst the following day. The car did not start, was completely dead. They did work on the wiring, so we called and asked if we could bring it in to be addressed. Dino was insistent that it was nothing his shop or his guys did and that it was her car. We still brought the car back to the shop to have them look at it before spending more money at another. Upon arrival, he got defensive and rude. He called my girlfriend an "a******," and then began to take the car back to take a look at it, but instead decided to tell us that he wasn't going to do the work. His response for not working on the car was "this is my shop, I'm the owner Dino.." I asked him why he would run his business this way and not take a look at the car, the problem wasn't there before. He responded "f*** you, you're an a******!" DO NOT SUPPORT THIS BUSINESS, THE OWNER OF THE STORE CHOSE TO SWEAR AT HIS CLIENTS. AWFUL BUSINESS PRACTICE, TERRIBLE CUSTOMER SERVICE. Will he reporting to BBB. read more

NEVER rent a Uhaul from this place. I reserved a Uhaul for pickup at 9am. When I went to pick my Uhaul up, the "manager" refused to rent to me. I told him I would have the Uhaul back by 7pm at the latest, I am a professional mover and can get things done rather quickly. The "manager" sent me away without a rental and was rude to me from the very second I walked in the door. I immediately called Uhaul to discuss the problem. They informed me that the reservation we canceled at 8:08am stating I requested a 24hr rental when I arrived and the truck wasn't available for a 24hr rental. Not sure how this is possible, as I walked in the door to pick up the Uhaul after 9am. So the reservation was canceled with an outlandish explanation 1 hour before I even stepped foot in the door of this establishment. Thank you to Uhaul for correcting my issue and doing what you could for me. read more

I took my car in today to have the rear air shocks replaced. I had the privilege of meeting the owner Deano. He took time to help me understand and make the right decisions regarding the type of shock that I should install on my car. The work was done in no time. I would highly recommend this business because not only do they do good work but I really felt that Deano was very trustworthy.Thank You read more

Ordered tires and told me to come tomorrow for the installation when I showed up next day they told your tires are not here come tomorrow again. Came after two days and the installation took forever 1 hour and half to install only two tires. Once I complained about the delay they told me it's going to be the last time we do a business together. Also, they were too rude and told me if you are mechanic you can come and work with us and done it faster. That's not how you treat your clients Monaco tire. Very disappointed won't ever comeback to this place again. Nothing is positive about this place. I wish if there is a less then one star so I won't hesitate to rate them at zero. read more

My roommate and I rented a UHaul from here. Great family staff. They couldn't have been more helpful. I would definitely go here again.

I highly recommend Monaco Tire & Auto! They are the only establishment I will take my car. My AC stopped working and I brought it to a Toyota Dealership. Terrible idea. They kept my car for two days, charged me over a grand in labor and did not even fix my AC. I brought it to Monaco Tire & Auto and Deno explained to me exactly what he was going to do, did the job and charged me the minimum he could to replace my compressor. The service here is legit. You can tell this company cares about their customers and their community. Deno, Justin and the entire staff are always very professional. I never had this feeling of trust before with other oil change places. Ever. Monaco Tire & Auto are invested in their job and are accountable to make sure your car is treated safely. Honestly, I don't think I've been as impressed by the quality of service at an establishment (of any kind) as I have been by this one. Really can't say enough good things about it! read more

the young man at the counter is horrible, i was charged $25.95 to repair a tire,get this i was told discount tire would have repaired my tire for free,but would have tried to sell me tires . the young refused to give me the owners information, stated he wouldn't refund my money what a jerk,what poor customer service!!! upon entering not only did i ask if they had time to repair the tire,i asked for the cost. this guy is not only rude but shady as hell!!!!!!!! the site is requesting a star to post, this business deserves zero stars,i give one in order to post. i emailed the owner stay tuned. read more

Long time customer. Very first experience I thought I needed an alternator and was prepared to pay for one, turns out my battery cable was gross and they fixed it for $5. How honest! Been going ever since and always treated great and well taken care of. Hard to find car repair place you can trust. Love these guys! read more

I had been taking my car to Monaco Tire and Auto for 10 years. I thought they were honest and fair and never thught to question them. I decided to do some research on the most recent diagnosis because I had a funny feeling in my gut that they were not being honest and/or correct in their diagnosis. They were going to charge us $600 dollars for parts and labor. I found another mechanice who was going to charge us half the amount for the same parts and significantly less for the labor. When I took my car to this other mechanic, we learned that the diagnosis given by Monaco Tire and Auto was not even correct and we saved $500 dollars. In fact, the problem was actually caused by Monaco Tire and Auto not installing something properly the first time. I gave Monaco Tire and Auto the opportunity to make it right before taking the car to the other mechanic. They said they would not charge us for the labor but what they did was inflate the cost of the part to cover the labor. It's really too bad! read more

Took my truck in for an oil change and check engine light diagnostics. I get the truck back and everything seems fine but then the steering wheel started wobbling and shaking at redlights. I didn't think much of it until I got on the highway and hear this popping sound from the engine I've never heard before, and notice the check engine light is blinking, which it never used to do. I waited a day to see if it would wear off but it only got worse and now the steering wheel trembles and shakes uncontrollably everytime I stop and the engine popping sound got even louder. I called to see if they could check it out, but Dino just tried to charge me again for diagnostics. He said it was my fault for not fixing the things he said to fix and didn't see any causal link between his shop and all these new problems appearing right after they worked on it. I was going to bring it back in for a tune but it's very clear this place can't even change oil or do diag without messing something up then blaming you for it. Horrible shop. read more

The most unpleasant customer service experience imaginable. They did not want to inspect my U-Haul tuck return or present a receipt. Barked commands at my friend to move his car now! Was told by the owner that "He owns this place and if I want I can kick you to the street!" Truly, a really unpleasant experience made more so because I had to return the U-Haul to that location. Avoid this business. read more

Visited Dean at his shop today to have my tire looked at. I care about my car a lot, and I can tell he's a true car enthusiast. He offered us free sodas while we waited and everyone was super friendly. I was in and out in no time. -1 star since the price to patch my tire was higher than average. I'd recommend this shop, and will visit again. read more

With all the bad reviews on here, I feel compelled to write about my positive experiences with Monaco Tire & Auto. I've dealt with them probably 5 times over the past few years for my vehicle and my girlfriend's vehicle, and the quality of their work, pricing, and customer service are all top notch. To illustrate, here are 2 examples of what I mean: - Last summer, my '94 Jeep overheated and broke down on I-25 (the radiator and some other things were busted). After getting it towed to the nearest body shop (not Monaco) I was quoted $1200 to fix what needed fixing. This seemed way too high to me, so I called Monaco, told them what the other shop recommended, and asked if they could beat that price. They did: by over $500. To me, this really shows an honest mechanic. Since I told them what the other shop wanted to charge, they could have told me $1000 and I still would have taken it to them because it would have saved me money. Instead, they gave me their normal rate, costing themselves $300+. - Before I bought this Jeep a few years ago, I searched wide for a set of wheels in my budget (like $3000). I took 2 cars to Monaco for a pre-purchase inspection to let me know if these cars were in good shape or not. After the first 2 were duds, I brought back 2 more (including the Jeep they ultimately gave the ok to) and Monaco did NOT charge me for those last 2 inspections. Bottom line, this is a great repair shop and I continue to give them my business in the future. I highly recommend Monaco. read more

I was quoted a charge--over the phone--of $160 from Dean (Dino) to replace a worn-out seal and fill-up the freon on my van's air conditioner system; instead, I was charged $233 and he never repaired the leak. I don't know how he can do business in this manner--and still remain in business. He said he was unaware that my van took extra freon, when as a mechanic--with his experience--I believe he knew this from the beginning. I was scammed by this person. I don't know how he can sleep at night--if this is how he treats his customers! And another thing, when I was told to come and see my van, I detected a strong smell of marijuana, which I believe is the reason they function in the manner they do, not giving a rats-behind on how they treat their customers or what kind of work they perform! Don't bring your business to them-- you will be disappointed of the outcome. I only wished I would have read the reviews before bringing my van to this place! I must report it to the BBB! read more

I originally went there after my car broke down on the side of the road and I had it towed to a different place that wanted to charge me $800 for repairs, so I called Monaco and they said $500. They replaced my battery, alternator and belt. They told me over the phone they had also replaced the battery terminals because they were corroded. I got the car back and all seemed fine, but then my brand new battery died less than a month after being replaced. When I took it into them to replace the battery (still under warranty) they said the battery was still OK, even though I had printouts from both Advanced Auto Parts and Auto Zone that said the battery had failed and needed replacement. Clearly their battery tester doesn't work. I found out my battery had died because the battery terminals had never actually been replaced like Monaco had claimed. I looked at my old receipt and they had charged me $20 for cleaning the battery terminals and $20 for installing the battery - both of which are done for free at Auto Zone. Also, at a different point in time I had to get another part replaced so I set up a 3pm appointment during the week, which meant I had to leave work 2 hours early. When I got to Monaco they weren't ready for me and I had to wait an hour and a half for them to even look at my car - so at 4:30 they finally looked at my car. I could have been at work, getting paid that whole time. And then they didn't finish working on it until 6pm - I was there for 3 hours!!! One of the quickest ways to run away customers is by wasting their time! read more

Monaco Tire and Auto is the only place I will take my car for maintenance. Deano is upfront and honest in his assessments of auto problems and the costs to fix them. The team has never tried to convince me to do unnecessary repairs, which is exponentially more than I can say about the previous mechanics I've been to in Denver. The customer service has always been phenomenal and I am greeted by name when I come in. You can definitely put your trust in these guys, I do! read more