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Moe's Southwest Grill

4.2 (10 reviews)
Closed • 11:00 am - 10:00 pm

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Review Highlights - Moe's Southwest Grill

“(we've never not gotten the famous "welcome to Moe's!" greeting).”

Mentioned in 2 reviews

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Jonnet Plaza

Jonnet Plaza

4.0(3 reviews)
1.0 mi

There is a lot in this plaza/strip mall, and there seems to be a semi frequent turnover of tenants…read more For example, Crunch was there for awhile and left (and the space is still empty). Currently, there is a Mexican restaurant, Chinese restaurant, kids party/play business, a bowling ally the Jonnet Building (which hosts a variety of businesses including an events venue, nail and hair salons) and more. The biggest downfalls are that the parking lot isn't all that well maintained and has an odd design. There are potholes everywhere, and some of them are really large. The parking spots are also at odd angles that people seem to be confused about. You have to be driving the right direction to get into the spaces, and sometime a car will spend a bunch of time trying to maneuver into the space instead of just driving around and coming in at the right angle. If you have to exit onto Center, good luck. It is a really busy street and cars don't generally want to let you in, especially during peak hours.

Jonnet Plaza is a plaza in Monroeville that is anchored by the Jonnet Building. Then you have the…read morestrip mall portion as well. There has been a change over of stores and restaurants over time here. Once housing a Office Depot and Lone Star Steakhouse they have been replaced by a fitness center and Mexican restaurant. To note, behind a majority of this strip of stores is a bowling alley as well. However, even with the changeover of stores and restaurants this plaza has seemed to survive over time. The Jonnet Building houses offices, doctors, and a few other things. There is an Enterprise Car Rental spot as well. This sits at a very busy intersection in Monroeville which feeds the plaza with customers on a steady basis. Can't really categorize this as a mall, but it does fill a shopping need as well as a service need.

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Jonnet Plaza

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Chipotle Mexican Grill

Chipotle Mexican Grill

1.7(184 reviews)
0.9 mi
•$

I'm giving a 5-star review for one reason this evening - a young man named Brandon. I went in…read moreabout 8:15 and was 5th or 6th in line. Planned to order two bowls. By the time I got up there, they were out of vegetables, steak and sofritas. No biggie on the steak and veggies, that was for me. But I was taking the sofritas bowl for my daughter. Brandon told me they were out and offered me chicken or chipotle honey chicken. I chose the chicken for her, but knew she wasn't keen on it. I didn't say anything, just went with it. All of a sudden, Brandon said, hold on, I'm going to get you sofritas. . . . And he did! I've not had anyone go out of their way to provide that level of customer service in a long time! Truly, truly, truly appreciated!! P.S. I had the chipotle honey chicken - it was really good! Give it a try!

I've given this Chipotle multiple chances, but the experience is consistently disappointing. The…read morestaff is often rude, ignores customers, or gives attitude when you ask simple questions. Every visit comes with long wait times, and it honestly feels avoidable because employees walk around with no sense of urgency. None of the staff seem to care about their jobs or the customer experience. The online ordering system is just as bad. My order is almost always ready 30-40 minutes after the scheduled pickup time, which completely defeats the purpose of ordering ahead. They also don't seem to use the pickup shelving for online orders, so the only way to get your food is to ask an employee. Most of the time they either blame another employee, say they don't know, or just walk away without helping. To make matters worse, I've personally seen cooks handling food without gloves, which was very concerning from a cleanliness standpoint. Overall, customer service, efficiency, and food handling standards here seriously need improvement. I would personally give a ZERO star.

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Chipotle Mexican Grill
Chipotle Mexican Grill
Chipotle Mexican Grill

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Moe's Southwest Grill - tex-mex - Updated November 2026

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