For most reviews, you review the dining portion of the restaurant... But this is specifically for their ingenious thoughtfulness to the CARRYOUT patrons. Mad Mex has ensured that carryout is no longer a burden for patrons, that they can quickly accommodate orders without burdening their own staff, and widely advertise it as an option. They literally busted out a wall and added a door directly to the designated carryout counter of the bar. Rather than waiting in line with seating, telling the hostess that you are picking up an order, generally being sent to the bar to find an available way to flag down the bartender to pay, and then waiting for someone to go check in the kitchen if your order is ready. You now have... - a designated door on the front of the building which is well-labeled as Takeout Orders - a portioned off part of the counter dedicated to interactions with the bartenders for picking up - a place for the staff to place orders ready at the counter rather than waiting back in the kitchen. I love it! Takeout is a breeze!!! read more

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New soup on menu, Corn Tortilla. It was on the very spicy side but great taste. Service was excellent as always and friendly. Nice place for a casual meal. Beef Birria Quesadilla was very good. Hadn't had that one before. Always fun to try new things. read more

It's always sad to see an old favorite change... and not in a good way. I've been coming to this Mad Mex (and occasionally other locations) for years. I've come for lunch or dinner and most often for happy hour in the bar. Sometimes as a party of two and sometimes with a large group. Unfortunately we find ourselves coming less and less. The service is nowhere near what it used to be. It can be hit or miss depending on who you get of course and there has definitely been some turnover. It's not uncommon to wait a while before even getting to place a drink order. There have been multiple occasions where we waited 15-20 minutes and nothing so have resorted to getting up from our table to order at the bar. It doesn't always work to flag someone down and sometimes they walk right past without even looking or checking on you even when there's a table full of empty glasses. Last time we were there the food came out cool and the tofu had the wrong sauce. We were hungry and had been waiting so still ate it. When the food was dropped off we asked for ketchup for our fries. Nothing. Finally got up to go to the bar and ask for it. Several times the check has been wrong and we have had to ask and they correct it. Also for months and months the stall in the women's room wasn't being held together properly. The toilet paper holder fell open and the wall shook which is when I realized the screws that connect it were mostly missing. I made sure to notify someone and that is something that should have been fixed quickly in my opinion. It finally is fixed now. The food sometimes is still really pretty good. Happy hour deals are great but the beer list definitely leaves something to be desired. There's a decent amount of space to hang out with a group. We have been coming here for so many years and had some great experiences but it just isn't what it once was. read more

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The food is always great and so consistent. Plus this location serves chimichangas (my personal favorite ) however shadyside does not. There were even a few brand new options like the fried chicken tacos. This is my daughter's favorite place for their tofu salad and vegan chipotle ranch. Big azz margs are always a crowd pleaser. Service was always amazing and a very small wait time. read more

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So for an appetizer we got some chips, queso, black bean dip and guacamole which we usually get and the queso was delish as always and I don't like guacamole so I didn't eat that, my parents said that the black bean dip was different than normal but I've never tried it so I wouldn't know. I got buffalo wild boneless wings which I get every time because I will never ever change my order, I got blue cheese dressing and extra sauce. It was totally epic. I also got some fries and found out I didn't like them, which I LOVE fries so that was pretty odd. I think they are too fried, like they are so crunchy which is better than soggy but like whatever. They waitress had a super cute Christmas tree on her head. Overall experience 10/10. read more

Mad Mex - Monroeville - Ate all my food besides from the celery cuz yuck! - Tex-Mex Near Me - Monroeville, Pennsylvania

Ordered Mad Mex to go (I do this often lol) and got my usual steak tacos and the birria quesadilla. Both are always 10/10 and never really miss. I usually get jersey chips too - they have a great queso and ranch! Love to dine in or eat out at this big restaurant group! read more

Mad Mex - Monroeville - Tex-Mex Near Me - Monroeville, Pennsylvania

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About a month ago I had issue at this restaurant and sent a lengthy email but never heard back. Last week I had another issue so I'm posting both here since management doesn't respond to emails. I hit this Mad Mex for takeout on the way out of town to a few destinations. Last month I placed a pretty large order (almost $100) online. Because the online modification system is lacking things like "no tortilla" for salads and "sauce on the side" for tacos, I had to call in to make modifications for food allergies. The woman who answered the phone couldn't be bothered to let me finish my sentence and told me to "call back later because they were busy". I explained about the food allergies and she begrudgingly wrote down what I said. When I arrived, I stood at the bar for almost 5 minutes with no employee behind the bar. When someone brought the food out, everything I requested was not actioned. Tortillas on an order for a gluten free person. Sauce on things. Forgot the salad dressing. I caught what I could but some things were discovered when we cut food open. Last week I called to place a takeout order to grab before I hopped on the turnpike. To be honest, I didn't want to give them my money but the food options in Monroeville are mostly junk. I called 3 different times and nobody picked up. Then I called Greentree to ask if Monroeville was closed. The manager put me on hold, called Monroeville AND the manager and couldn't reach anyone (5 mins of hold). I called Monroeville back about 5 mins later and someone magically answered! I placed my order and when I got there, there were 2 (2!) customers. Why was nobody answering? Definitely didn't have anything to do with the employee eating Chik Fil A in the back booth on her phone or the entire pan of cake they had for some kind of employee party. I don't tip on takeout anymore no matter where I'm calling and Mad Mex was the main impetus for this. About 50% of the time something is wrong or missing with my order but in 2025, my expectations are so low, what can you do. read more

Mad Mex - Monroeville - Tex-Mex Near Me - Monroeville, Pennsylvania

We ordered out from. Mad Mex 2 17 26 everything we ordered was not only delicious but they give you alot of food and the price is reasonable the delivery person was very nice were definitely ordering again hats off to monroeville mad mex 5 stars read more

Service was good but food was not. Worst Chimichanga I have ever had. Covered in an orange colored sauce that tasted like it should have been on pasta. Minimal chicken inside and mostly stuffed with fillers. Not good at all read more

Not my favorite place to dine in but the food is great. The dining room is cramped and offers little to no privacy from other diners. I got a fajita burrito and it was really good tho. We'll stick with take out for now and maybe we'll get to try another location and have a better time. read more

Normally, we do not go to chain restaurants. Big Burrito is one of the exceptions. Mad Mex is always a great meal. House margaritas along with the salsas & chips are fresh & flavorful. Tonight, we had the pick a dippa, which was house made chips with your choice of 3 salsas or dips. Our party of 4 had 4 different meals. They were The Big Burrito, The Chicken Chimi, Super Mad Mex Birria Burrito & the Birria tacos with waffle fries. For dessert, we enjoyed a platter of 4 chocolate hazelnut churros. The service was average, and the restaurant needed some sweeping after a busy dinner shift. The decor is always fun and the food is always worth the trip read more

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If you're in the mood for authentic Mexican food, then look elsewhere. That's not a bad thing though as I friggin' love Mad Mex and try to visit when I return to visit the Pittsburgh area. They do a different take on Mexican cuisine that's not authentic, but so good! Americanized Mexican at it's finest. My absolute favorite item on their menu is their Southwest Wings... these green, flavorful wings were one of the first things I ever ordered at the North Hills location and that sauce is so fresh and delicious. I highly recommend. Their burritos are massive and square and filling AF! They were veggie friendly for years before it was trendy. They have some delicious Tofu wraps, beans and other veggie goodies on which that southwest green wing sauce flavors up quite nicely. For thanksgiving, they have their Gobblerito which is a turkey/stuffing/potato filled behemoth of a meal with cranberry sauce to slather on top. It's like thanksgiving on a plate. Wait, that's not a good analogy, but you get my drift. They do occasionally offer this over the summer as a promotion too to get your turkey fix in before you're sick of seeing turkey everywhere. The service at this location is a bit slow. The waitress barely stopped at our table for drink refills and such. The food takes a long time to come out, but it's worth it. Don't go if you're in a hurry, but go if you're hungry. read more

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I was able to get a table on a Friday night without any wait. I was surprised by how dark it was inside - I had a little trouble reading the menu. The server was helpful and was able to answer my questions about their different dishes. I ended up choosing the quesadilla and enjoyed it. read more

Another banger experience today. Brought my niece, nephew and daughter. Service was fast and kind. I told Brandon he is giving Becky a run for her money as best server in the restaurant. Gift card deal buy $100 get a $25 bonus card was the cherry on top. read more

Mad Mex is a favorite in my family so we come here on a semi-annual basis. I arrived at 11 and sat at the bar. the staff was friendly and accommodating of my complicated gift card order and took care of it while I was waiting for my food. I tried the Mad Mex Quesadilla and it was quite good. I went with the steak option and the meat was cooked just right, not too chewy. It was a smaller entrée in general, but worked well for a small lunch. read more

Mad Mex - Monroeville - Mad Mex Quesadilla - Tex-Mex Near Me - Monroeville, Pennsylvania

First of all, the hostess was wearing a black face mask. That sends a stupid message to patrons that the place is full of germs. Put someone up front who doesn't have a pathological fear of germs. Waiter was very nice but we waited quite awhile for anyone to show up. Ordered traditional margarita and it shows up in a water glass and it was meh. Ordered fish tacos but did't want rice and bean sides. Waiter says order a side salad instead. ok... bring me a side salad. Why would a normal side salad have bleu cheese on it. ugh. My friend ordered fish fajita and she said fish had a weird spice so she didn't eat it at all. just ate the veggies. she ordered a moscow mule which also had a weird spice. The drink presentation was meh. Anyway, i havn't been to mad mex in years... there are better places to grab mexican food. read more

The kids menu is an amazing deal: entree, carrots and celery, drink, and a small brownie sundae for only $6.50! All other prices were reasonable but meals do not include rice and beans, and chips and salsa are not complementary. Many vegetarian protein options including portobello mushroom, crispy tofu, and Morningstar chorizo. read more

Mad Mex - Monroeville - Spicy Mad Mex Burrito with tofu - Tex-Mex Near Me - Monroeville, Pennsylvania

You owe me a HUGE apology for how your manager Jamie spoke to me this evening. I was praising your staff to let corporate know how great the staff was today and she became loud and RUDE. Multiple Mad Med and other Big Burrito locations know us when we walk in the door. And the ones who don't are still kind. We just were at Greentree a couple months ago and they could not have the kindest people on the planet while we were having a terrible day while my dad was drying. This was the opposite. This was downright shocking. We spend stupid amounts of money dining with you. I can't imagine how a new or infrequent customer would feel being spoken to the way I was tonight. We will be back. We love Big Burrito in crazy way. But this was not ok. Sighed Ma'am. read more

I had the pleasure of dining at Mad Max today, and it was like a much-needed oasis in the middle of a desert of boring meals. I want to articulate the exceptional customer service and the remarkable ambience at Mad Max in Monroeville. From the moment we walked in, we were greeted warmly by the staff who were attentive and prompt in refilling our drinks and salsa to make sure we thoroughly enjoyed our meal. The ambience of the restaurant is both sterile and hip, like a contemporary, hipster version of a Tex-Mex eatery. It has maintained this unique aesthetic for the last 20 years, blending metal and wood elements with abstract chili motifs that are illuminated on the ceiling. The restaurant has a distinctive vibe that is enhanced by the eclectic tribal music playing in the background, which adds to the overall experience. In short, Mad Max in Monroeville boasts an impressive ambiance that's both modern and rustic. The restaurant's unique atmosphere is only heightened by the exceptional customer service we received, making it a must-visit dining destination. My wife and I always start with the sampler platter, which has refried beans, guacamole, salsa, and chips. It's our go-to order, and it's consistently good - a refreshing change from our cat's attempts at cooking. I'd rate it a solid 7 out of 10. The guacamole is always hearty and delicious, and we always eat it up faster than a cat chasing a laser pointer. For the main course, I ordered the Las Wingos wrap, which was still as good as the last time I had it. I ordered it with a side of French fries, which was like a match made in heaven. However, I must say that the wrap was smaller than I remember it to be - it was as if the restaurant had a machine that could shrink anything it touched. But hey, it was still delicious, especially with their blue cheese sauce, which was like a lightning bolt of flavor in my mouth. If you're looking for a Tex-Mex restaurant that's better than most other Mad Max locations in the region, then Mad Max is the place to be. And if you're a fan of quirky humor, then this review is for you. My experience today was an eight out of 10, or eight fares out of 10. So do yourself a favor and give Mad Max a try - it's a trip worth taking, even if you have to dodge some shrinking rays along the way. read more

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Great Happy Hour. 4:30 - 6:30. Half off drafts and wings. Can't beat cold beer and hot wings. "Insane " wings are spicy with a touch of sweet. Nice beer selection. Friendly staff. Good Mexican dishes. Recommend for a tasty and fresh meal. Their margaritas are also tasty. I get the original but there are other tasty sounding flavors. read more

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Wow - can't believe I missed reviewing this Mad Mex until now. I have eaten at several Mad Mex locations - all good - and each with its own ambience. The Monroeville location feels like the "fun uncle" of the bunch. This was especially true when hubby and I ate at the bar on a November evening. It was like we had a free floor show. They were super busy and it was all hands on deck, but we still didn't wait very long for our meals. All the locations feature Tex-Mex décor that feels both rustic and fun. Mad Mex, part of the Big Burrito Group of restaurants, doesn't feel like a chain. That said, the food has the consistent quality you expect from a chain. One benefit of the corporate oversight for me is that staff is, for the most part, well educated re: allergens. (Plus their website is helpful.) They regularly substitute corn tortillas for the flour ones for me, with no decline in quality of the food. Mad Mex has a very creative and diverse menu - complete with the standards you can rely on and the seasonal surprises. This includes the margaritas, which highlight the flavors of the ingredients instead of drowning them in sugar. Sometimes, when I mention Mad Mex to someone they reply "I don't like Mexican food." To that I reply, it's not Mexican, it's Mad Mex. I enjoy both, but appreciate the difference. read more

Wasn't too busy for a Sunday when we stopped in. Service was decent. My husband and I shared the steak nachos and steak quesadillas. I really enjoyed the quesadillas, we asked for no corn in ours. The guac that came on the side of my nachos was flavorful. I wish the nachos were better layered. There were soooo many chips on the bottom that had nothing on is and since the cheese is melted, not melty if that makes sense, it didn't make it's way down there at all. It kind of felt wasteful, there could have been a whole other meal under there. Also, chips and salsa are not served complimentary. Not a fan of that. Would come back for the quesadillas to go though. read more

Mad Mex - Monroeville - Tex-Mex Near Me - Monroeville, Pennsylvania

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Happy hour starts at 4:30 daily. Great sit down dining option with colorful artwork and a neat seating setup. A little dark inside. Bar. Indoor and outdoor seating available. We ordered wings, a taco dish, side of cheese, chimichanga dish and mad Mex bowl with 2 margaritas and a soft drink was around $80-90 bucks. read more

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Do not eat here. I paid over 70 dollars online for food that came with mold in my the nachos my salad was completely wilted all my meat was cold. All my food was soggy as hell. Food looked like it's was expired. Horrible experience. Food I paid for my family to eat I had to throw away to protect them. Fuck you mad mex you will never see a cent from me again. Next time we're eating Taco Bell. read more

Mad Mex - Monroeville - Massive mold glob - Tex-Mex Near Me - Monroeville, Pennsylvania

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This mad mex is always crowded and has a bit of a line and long waiting. Other than that it's the same fare as other Mad Mexs so it's good.

Man, did I miss this place. From the flowing margaritas to the pineapple habanero dip. Everything is just amazing!! I had the mahi mahi salad with lime cilantro vinaigrette which was beyond amazing and SO MUCH FLAVOR!! read more

Mad Mex - Monroeville - What!?! How gorgeous is this dish???? Mahi mahi salad with lime cilantro vinaigrette. - Tex-Mex Near Me - Monroeville, Pennsylvania

I might be an old school original. I have been going to Mad Mex since the 90's. I like the fajita burrito and chimichanga. The Margaritas are not as good at they used to be as well as the wings. read more

Met a friend for lunch here today. It'd been probably 6 or 7 years since my last stop...not for any reason, just hadn't been by. Was pretty happy he picked this stop today. I like Mexican fare, or what I call Americanized Mexican. This place is basically of that brand, but it's all good. We were seated quickly and the server was with us right away. Pleasant, prompt and checked in with us as we sat. My friend mentioned that he was getting their turkey and stuffing seasonal burrito, and that's what we both ordered. Who'd a thunk? A large flour tortilla with turkey, seasoned stuffing, gobbled over with gravy and a side of cranberry sauce. Hot, fresh, tasty as heck - brilliant! I can't remember what they called it...the Gobblerito, Turkey-Stuffing Deliciouscito or whatever it is, but... Order it. Try it. Mmmm...yummy-ito! read more

Im pretty sure they used driveway salt on the rim of my margarita. The Gobblerito gave me the squirts. So much gravy and corn

Why am I unable to bond with Mad Mex? What am I doing wrong here?! When it comes time to order, I am so excited when I review the menu and find it all-oh-so-exciting. Fast forward to what I am served. Not so excited anymore. More like disappointed because I am not understanding where this failure occurred. Is there some guidebook somewhere to educate me on Mad Mex 101? All of the other diners around me appear pleased, and overly- satisfied with their choices. Am I choosing incorrectly? Today I ordered the Grilled Chicken Corn Burrito. Portion size was huge. Problem was, it was all rice, a few chunks of chewy chicken peaked through the rice ,and the corn was nowhere to be seen. Another check mark in the disappointed column. I want to be a Mad Mexer because I really love the whole concept about this place. After tonite's experience, it is apparent that only the "mad" part is occuring because I am wasting money on selections that have been sub-par. read more

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I gave this place a second chance and had the wings because it was recommended by another customer. I had the full order and the wings were big and good. I tried 3 different sauces on the side since I never had them before. They were expensive at $19 but good. I even had enough for the next day. I tried an regular lime margarita and paired it with a Corona. read more

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Great food. Loved their tacos and appetizers. Service is quick. Ambiance is great ! Best place for a date night. read more

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Don't leave the restaurant without checking your to go order! I quit ordering from here because they never get it right. Tried again tonight, ordered a salad & chips & salsa. Good thing I ordered that salsa because I got home missing my dressing, sour cream, and salsa that was part of the salad & the guacamole I paid for. read more

We came here for dinner while our kids were seeing a movie at the mall. It was not very busy so we got a table right away. The waitress was very nice and attentive without being annoying. The rice was wonderful! I know that may be weird to rave about but I like rice and hate when it's not done right. My hubby for the spicy chicken burrito and it was huge! It was very tasty. I ordered the chicken quesadilla. It was smaller than I expected but was packed with a lot. My only citicism is that some on the chicken was very dry and tasted like maybe it was made hours before I ordered. I want to come back and try their bowls. read more

After a long Saturday, my bud Vog and I decided to head to this local shop for some food items. Located in a strip mall, it has plenty of outdoor dining space, covered patio space, and the usual space. The inside is very dark. Which I don't care. The hostess ended up being our waitress so we sat near the bar and in a booth. I am pretty much a three option mexican foodie, so I wanted to go different here and try something off. Vog and I both ordered a margarita, which came in a BIG AZZ size option, and with it being late they were half price. Vog and I had a couple and honestly after the first, I prepared to turn back into Jim Litz. Was unable to finish the second - so one was all I could handle. For apps we shared the nachos - Vog's favorite menu item, which were good at frost but the chips on the bottom were all crushed and not because of the weight. I need FULL CHIPS. Great toppings of salsa, guacamole, and sour cream and the cheese and chicken were good. I have never had street corn so I ordered one- and for a first time and seeing how they're made online - this was very underwhelming. The sauce was barley sprinkled and so were the cheese. Need more. Ordered a steak fajita burrito. The steak inside was CHARRED and few and far between. Very underwhelming. Should have ordered something else. Our waitress whose name I can't remember, she had green lipstick, was very helpful. I also added a ice cream burrito after. Sue me. The convention was tough. read more

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I've come here with some of my other mom friends. It's a great place for us to hang out, eat some good food and socialize. And have a few a drinks. The servers are nice and let us relax. It's a little pricey but not too bad. We will be back sometime soon I'm sure. read more

We got ready to order takeout tonight for my partner's birthday (and to use her birthday coupon!) Apparently, Mad Mex decided you have to use the coupon as dine-in only... even though there's a pandemic going on. We called to make sure and the manager said it was a corporate decision. They can't even put it in their computer? Look, we cannot get sick for a few reasons, including being around high-risk people... so I guess we are punished? Not a good look, Mad Mex. I think I'd rather spend money on businesses that care about the health and safety of their community. Not sure I'll be going back. A shame because I really thought you were a better company than this ableist behavior. To be honest, so much of this place has been going downhill... I'm not sure there will be much to miss. read more

The servers are very attentive if you get their chips I highly recommend the black bean dip it is pure perfection read more

Mad Mex - Monroeville - Chicken Fajita - Tex-Mex Near Me - Monroeville, Pennsylvania

Decided to try some Mexican food in Pittsburgh during our vacation. Ehh if fine was out consensus rating. Mad Mex is a good but not great restaurant everything was average or slightly above average. The food was ok, my quesadilla was kind of dry, the margarita was ok nothing special, just a very constantly average food experience. The only great thing was out server, we was running his butt off, he was the only one I saw waiting on tables, I think he had every table in our section. The worst part was where they sat us at, it was right under the AC, so every few minutes while eating a cold drip of water fell on me, not what you want when eating out, drip, drip drip, Overall If you're looking to get a fixing of Tex-Mex or margaritas then Mad Mex will fill that itch. The 3 stars exemplify that this is a slightly above middle of the pack joint. Does nothing wrong but also doesn't do anything special either. Still one of your better bets of getting Tex-Mex in the area. read more

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Recommended stop if you want decent Mexican food in respectable portions. Everyone goes nuts over the gobbler/T-giving burrito, which I've tried once and found to be interesting. . Good tap list of semi-local beer, reasonable pricing. It's a Pittsburgh traddy, I suppose. read more