Steak burrito was tasty but mostly beans and rice. Texture was soggy. It offered an abundance of green peppers. No salt or pepper to be found and no server either. The service was poor at best which has been the trend at this location. When placing our order I couldn't even order a salad or appetizer because our server literally was walking past while taking our food order. My water glass was empty with my mouth on fire and she did not come back until it was time to bring our check. read more

Mad Mex - Monroeville - Fajita steak burrito - Tex-Mex Near Me - Monroeville, Pennsylvania

I've come here with some of my other mom friends. It's a great place for us to hang out, eat some good food and socialize. And have a few a drinks. The servers are nice and let us relax. It's a little pricey but not too bad. We will be back sometime soon I'm sure. read more

Yum! Came here mid week for a late lunch with my sister in law. I've always heard great things about the Happy Hour at Mad Mex but I've never been! I'll be back to check it out when I'm in town. We dined in and had lunch, no drinks. We had a great server! She knew the menu, made suggestions and brought out extras! They even offered military discount, score! We both ordered the taco salad, which was surprisingly very good and a big portion. Neither of us could finish it. The service really was great for our visit. The food came out prompt and as ordered. I'll be back to try something else next! read more

Happy hour with good vibes! Grabbed a friend and headed to Mad Mex for a drink...or two! The atmosphere was good. Bartender was helpful in recommending suggestions with the Margarita flavors. Definitely a happy hour go to. read more

Mad Mex - Monroeville - Mango Margarita/ Strawberry Margarita accompanied by 2 shots of Hornitos - Tex-Mex Near Me - Monroeville, Pennsylvania

We got ready to order takeout tonight for my partner's birthday (and to use her birthday coupon!) Apparently, Mad Mex decided you have to use the coupon as dine-in only... even though there's a pandemic going on. We called to make sure and the manager said it was a corporate decision. They can't even put it in their computer? Look, we cannot get sick for a few reasons, including being around high-risk people... so I guess we are punished? Not a good look, Mad Mex. I think I'd rather spend money on businesses that care about the health and safety of their community. Not sure I'll be going back. A shame because I really thought you were a better company than this ableist behavior. To be honest, so much of this place has been going downhill... I'm not sure there will be much to miss. read more

Don't leave the restaurant without checking your to go order! I quit ordering from here because they never get it right. Tried again tonight, ordered a salad & chips & salsa. Good thing I ordered that salsa because I got home missing my dressing, sour cream, and salsa that was part of the salad & the guacamole I paid for. read more

The servers are very attentive if you get their chips I highly recommend the black bean dip it is pure perfection read more

Mad Mex - Monroeville - Chicken Fajita - Tex-Mex Near Me - Monroeville, Pennsylvania

Recommended stop if you want decent Mexican food in respectable portions. Everyone goes nuts over the gobbler/T-giving burrito, which I've tried once and found to be interesting. . Good tap list of semi-local beer, reasonable pricing. It's a Pittsburgh traddy, I suppose. read more

It's just not good. Ordered a shrimp quesadilla and it was all onions. The chicken burrito was dry, dull and without any flavor. What a waste of money. read more

Last time we ordered was not at all happy with the bland chicken so I will never return!

I was looking for a spot to grab a bite prior to getting on the road and this spot seemed interesting. I figured that it had a great name so maybe they had good food. The place sits in a strip mall right off of the main highway. There is an outside area in which you could eat. We went to the counter and were seated. We were asked if the bar area sitting was ok and that was fine. We were told about the 22 oz. Margaritas. I wish but I have to get in the road. I vouched for the regular 16. I ordered the crispy tilapia fish taco and waited for the chips. What? No chips and salsa? That is different. My order came out and my friend asked how it was. Ummmm.....its ok. The comment was made that it was a true Americanized version. I agree. This is not the place to come if you want authentic Mexican food. Far from it. If you like a truly Ameri-Mexican version than this is the place for you. The food and the Margaritas are just ok. Not bad but just ok. Personally when I do Mexican food I want authentic of as close as I can get and oh.... Maybe I'm spoiled but free chips and salsa is a staple at most. I grew up in the neighborhood so I know I have had better here. My daughter said that this was her favorite spot but it depends on what you like. The wait staff was attentive and friendly and it is great ambience. Would I visit this spot again? Probably not. I would vouch for another spot if and when I'm in the area. read more

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Lunch was really excellent today! In the past it has been hit or miss, but today, Perfect !!! I loved the Chicken Wrap with fries. I also liked my daughters Steak Burrito. Our server was great, and attentive. The food was hot, quick delivery and delicious! Highly recommend!! We sat inside today was a bit hot and muggy to be outside, maybe next time. I want the Big Azz Margarita also !! read more

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I grew up with Mad Mex when I started college in 1996. Still a favorite of mine, but I can see the age showing a bit. Food is consistently good. Not great, but solid. I think it's more about the overall quality of Mexican & Tex-Mex restaurants getting better over the years and Mad Mex staying pretty much the same. Back in the 90's, I remember seeing the dishwasher at the Oakland location running a rack of citrus through the dishwasher to heat the fruit up, before juicing each fruit by hand. That was how they made their margaritas. I assume it's still the same. Black Cherry FTW. Alas, the Oakland original is closed. The wings are still some of the best around and the chick-pea chili burrito will always have a especial place for me! read more

You ever visit a place and have such a good experience that you forget to write about it? Yeah, it might just be me, but that's what happened here. I had visited here a long time ago and never wrote a review. The last time I was here I got exactly what I ordered, perfect service and had a wonderful time. This time I had called ahead to place an order for pickup and had the same great service as if I was eating in house. Of course it doesn't hurt that we got the Gobblerito to go. You can never go wrong with that. The whole Thanksgiving meal wrapped in a burrito. Just to give you the run down of what's wrapped inside: turkey, mashed potatoes, black beans, corn, stuffing. Then you get that covered with a helping of gravy and have your cranberry on the side. If this isn't a nap inducing meal, I don't know what is. I do like this location as there are ample places to sit and it's always lively in here. read more

Stopped in Mad Mex this past weekend. I have gone several times to many of the different Mad Mex's in the area and it has always been a solid choice albeit a bit expensive for the Cali-Mexican food they provide. This past visit I ordered the Chopper Salad. Quite delicious. It came on a bed of mixed greens, cherry tomatoes, roasted asparagus, chick peas and green peas, sliced avocado, and grilled chicken for my protein. Some of the pieces of chicken were a little too grilled, almost burnt, but it wasn't overpowering and the other ingredients did a fine job dancing around my bowl. Very filling. In the past I have ordered their tacos and have always been extremely pleased. They offer free chips and salsa but this past time we were not offered them, making me think they changed that. However after ordering and having a drinks, the bartender then asks if we would like a bowl. Be warned their original salsa packs a punch! I love spicy food and this salsa had me tasting nothing but heat. I would imagine if you weren't so crazy about over-the-top heat, you would hate it. Everything was pretty good about this experience except my last drink. I ordered a Manhattan, Makers Mark, on the rocks. I love a good Manhattan and this one was ok. Tasted a little watery to me. I always eat my cherry after I finish my drink, and this was no exception, except when I bit down and swallowed I had an overwhelmingly sour and rotten taste in my mouth. I think the cherry had gone south, and man did it make for an unpleasant end. I felt a little nauseous after that. The whole way home and a few hours after. I hope that never happens again, Yuk. read more

Mad Mex - Monroeville - Much needed Manhattan - Tex-Mex Near Me - Monroeville, Pennsylvania

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My server and her manager did remedy part of the situation by comping my meal. The particular situation being that the seasonal offering of Grill Street Corn and Steak tacos came with no corn but lots of purple cabbage stuff. I didn't open them up to look until almost finished, then wondered about it and asked my server. The response, though refreshingly honest, was surprising -- "that's the 3rd time tonight". Wow. I'd say "Somebody's 'not' in the kitchen with Dinah"... Anyway, I did want to downgrade my last review as I had really liked this place in the past and it had been a long while since visiting. This visit was a disappointment all the way around. I ordered a regular margarita and did not finish it. It was way too something... Too limey, I think. Unlike any other margarita I've downed and not in a good way. Then the food order took forever to come to our table, regardless of being crowded or not. And the tacos, well, I've already mentioned no corn whatsoever and then loads of the purple cabbage stuff to cover up the fact that there was little steak and hardly any sauce. And the choice of music and volume level, well.... whatever. While I do appreciate being comped for my meal and they have free wifi (but you have to ask for the password), it just wasn't enough to overcome other poor factors on this visit when there are other Mexican food options in the near vicinity. read more

Mad Mex - Monroeville - Chicken chimi - Tex-Mex Near Me - Monroeville, Pennsylvania

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Mad Mex has been our go-to since the grand opening years ago. As the happy hour crowd we always have a great experience with the entire staff (as well as the people we've met who also enjoy tasty margaritas and craft beer). Ashley, Malj, Tim, Travis... (plus the folks that moved on) everyone has always treated us kindly and are true professionals. That's the three star rating. The food at the Monroeville store? Meh. It is always hit or miss. We ate there two days in a row. Both times the order came out cold. The replacement burrito was delicious. The wings no. They were dry, overcooked and inedible both times. Even when the kitchen supposedly 'fixed' the error with a new order. What a travesty to waste so much food and to put the service team in the position of making it right. Additionally, the kitchen is putting the waitstaff in the position to potentially receive a smaller tip based on food quality and customer satisfaction. This review is for the Monroeville store only. We've never encountered inconsistencies at the other Mad Mex locations or the other Big Burrito restaurants in the Pittsburgh area. read more

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I really like Mad Mex for dine in, but I've never had good take out. I've found that take out seems to come with a quarter of the options and ingredients. I got the Nacho Mamma's taco platter, which usually has the option to add guacamole and sour cream and comes with the slaw. What I got was a container with dry tortillas, dry, hard rice, some beans, lettuce, cheese, and some meat. It wasn't even close to what you get in the restaurant. I can understand that we need to assemble the tacos so they're not soggy, but the take out meals skimp on so much, it's not even worth it. read more

I've been to the Happy Valley location multiple times in college and I wasn't disappointed when I returned to this location on my way to a concert in Pittsburgh. The three-dip appetizer was delicious, we chose the original salsa, guacamole and the cheese dip. I ordered a raspberry frozen margarita, which was good, just a bit salty. For my meal, I chose the wing wrap with southwestern sauce and waffle fries. Their bleu cheese dressing is THE BEST. Hands down. read more

Mad Mex - Monroeville - Pick-a-dippa: cheese dip, salsa and guacamole - Tex-Mex Near Me - Monroeville, Pennsylvania

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Went to lunch with one of my girlfriends. We sat outside & enjoyed margaritas, tacos, and a cauliflower bowl. Both, food and service were good. I really enjoyed the cauliflower bowl, it was huge! Way more than one serving. Unfortunately, i didn't drink my frozen margarita before the sun melted it-lol! But it was delicious too. read more

Mad Mex - Monroeville - Roasted Cauliflower Bowl - Tex-Mex Near Me - Monroeville, Pennsylvania

Delicious food and fantastic service!!!! They have lots of vegetarian options, too. Your mouth will thank you!

Service started out awesome and then non-existent. Food is good. Disappointing. Waiting that long without water or asking if we need anything and not being able to find another human who works here is not acceptable. Hopefully this is a one time bad (birthday) experience. 1.5 read more

Uninspired, lazy, dry food with practically no meat (or even cheese, for that matter), and the service was terrible. read more

Mad Mex - Monroeville - Tex-Mex Near Me - Monroeville, Pennsylvania

Everything is good there. Love that place. I like ve in GreensbUrg but it's worth the trip. Especially the turkey gobbrito is wonderful.

We came to meet my boyfriend's mom tonight as a halfway point to her since she lives out of town. She has never been to Mad Mex and was impressed with the environment given COVID-19. Tables were properly spaced 6 feet apart and seemed properly sanitized prior to dining. The only reason I am not giving this review 5 stars is because I wasn't aware it was happy hour when we were there because the server did not include that in her introduction. I got the grilled street corn and steak tacos which I very much enjoyed. I also go the Jalapeño margarita (not on happy hour) because it's one of my favs. I definitely would've waited until after happy hour since it wasn't part of the special. But I did get the house margarita sangria that was pretty good. We sat outside and overall I enjoyed the experience! read more

Mad Mex - Monroeville - Big Azz Margarita (22 oz.) Sangria - Tex-Mex Near Me - Monroeville, Pennsylvania

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Decor is neat, the music is cool (though even my kid thought it was way too loud), and servers are friendly. While my wife enjoyed the guacamole, the food overall was disappointing. Generally just typical Mexican fare. Shrimp and portabello fajitas were ok and so was the Mad Mex chicken enchilada. Sums up the food: OK. It seems all the effort went into the funky atmosphere, not the food. read more

Mad Mex - Monroeville - Tex-Mex Near Me - Monroeville, Pennsylvania

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My waiter, Tim, brought us water after we were seated and we already planned our meal so he took our order. Not many waiters think ahead and bring you water but Tim did and I appreciate that. We got booze - I love the Mule with the Tequila. It's a pretty good drink. Ordered my usual Tofu tacos which were perfectly timed. Tim was very patient and kind and asked about details in our orders like - if I wanted vegan sour cream, he knows I'm vegan but I passed this time. There was a 15 minute wait which we did expect for a Friday night read more

Mad Mex - Monroeville - Tex-Mex Near Me - Monroeville, Pennsylvania

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I had a really good experience at this location. The waitress was soooo sweet. I loved her--wish I could remember her name! And the food was fantastic. Better than any of the other locations. Honestly, I really wasn't a mad mex fan until I came to this one. Would def return. There was briefly one in Bethel Park (Cool Springs) & it was freaking horrible. To the point where I didn't think I'd ever visit a Mad Mex again that's how bad it was! Thankfully this one turned it around for them! read more

THIS MAD MEX IS CANCELED WORST MAD MEX IVE EVER BEEN TO IN MY Life! After enjoying my time and paying $85 in their restaurant (30% for my tip as I do at all establishments during covid) I didn't realize my retainer was bussed mistakenly with the napkins. I lost a brand new alligner for my braces, when my napkin was bussed by mistake. Without realizing until I got on the highway I was already forced to have to wait until I could turn around. I immediately called when I realized I had lost it but was disconnected when I was put on hold. How Management handled the situation from here on out is an absolute disaster, the female manager with dark hair literally is the most inconsiderate human being in the entire world. I called back and was immediately met with a rude attitude, I asked to be reconnected with the person I was speaking to as they went to grab my waitress to see if she could look really fast and see where it may have been thrown to. The lady in the phone announced herself as the manager and immediately had an attitude for some reason.. so when I thought I would have been helped, in reality she cold heartedly started pressing me with there being "health violations" to look and see if the top of their trash or even if that bag could be separated. From the other trash. (because I had left no more than 5 minutes ago) I expected this to be an easy in an out fix, She immediately started slandering me on the phone and hung up on me..... I was baffled, and didn't know what to do so I called the police to meet me there. When we met with the cop, woe and behold no more health violations were talked about, and I was suddenly granted access to their dumpster... a place I knew my retainer wasn't because it happened less than 20 minutes ago and there were maybe 10 other people there. 10 people don't fill a 55 gallon trash bag. The dumpster had all of their fresh clippings from the morning veggies and not a single bag was from todays customers. I know... I embarrassingly was forced like an animal to check every single bag for the one bag I needed. I asked as nicely as humanly possible that all I needed was 10 seconds of time from the last person who threw out the trash... anyone in the food industry knows that if you throw out a bag of trash, even through there are other bags you would know right away which one you threw. She lied, to me, to the police, and will to you all, her customers. She had the discression to help someone, and instead decided to represent her branch of Mad Mex Monroeville with a "your loss", "too bad", "sucks to suck" type mentality. Not a chance in this world that I would EVER go back to a company with such an embarrassment for management. read more

On average, I stop here about once a year. The thing that consistently stands out, and has been true for years, is that I am always disappointed. Mad Mex is my favorite local chain, and is probably my favorite chain (sorry Winky's). That said, I cannot ever recommended it to anybody looking to eat in Monroeville. It's still one of the better choices in the area, but that is entirely because of the sad state of Monroeville dining options. read more

Our annual roadtrip to Maryland from Wisconsin always includes a dinner stopover at Mad Mex with the college bestie (go PITT). Having always gone to the Oakland location through college (early 2000s), I haven't been as familiar with this location until recommended by said bestie to ensure an easy highway stop. It's still delicious. I almost always get the shrimp, mushroom and spinach burrito, which is always perfect. My wife gets the veggie and bestie the chicken mad mex burrito. In all our years I always pretend we will have leftovers, but we never do. I'm a plate scraper. 4 stars because there isn't any sort of chips and salsa situation I get at my other burrito spots - that would elevate Mad Mex to a solid 5 for me. read more

Aesthetic 10/10 Food 2/10 Overpriced food that doesn't taste good. Anything else would be a better choice read more

Never disappointed. Good food for a chain. The wait staff is relatively friendly. Always seated immediately

We stopped for a quick drink while out and thank goodness that was it. They were lazy, disinterested, and unfriendly. They were not going out of their way to be sanitary and I was so glad I had my own Clorox wipes. We are in covid and I am happy to support businesses, but a little bit of pleasantness from employees would help. Update: after speaking with management I was assured that the cleaning policy was much stricter than what I had observed. It was promised that there would be further discussion with staff about the importance of following protocol during this time. read more

Mad Mex never disappoints for me and this current experience was no different. I've been to the Monroeville location many times and I've always had a great experience. My mom came here for lunch over the weekend. We started with the Jersey Chips appetizer, which is their amazing waffle fries with ranch and their XX cheese dip. I highly recommend this app as it was so so good! For our entrees, I ordered the Chopper Salad with grilled chicken and the house dressing (which is a creamy balsamic). My mom ordered the fish tacos, which came with a side of rice and beans. All of our food was amazing, except for the light breading on the fish tacos. It gave the fish a weird taste, so my mom didn't eat much of her tacos. She said she wouldn't order them again, but there are so many other options, that it's not a big deal. Other than that, Mad Mex still continues to be one of my fave mexican (mexican American) restaurants in the city! read more

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We have enjoyed MM over the years for the consistent quality of food, drinks and service. Last Saturday we had an underwhelming experience which maybe was just a off night for them. First thing we noticed was the place being relatively empty for 7:00pm on a Saturday night. Place is usually hopping and a wait for a table is normal but not tonight. Our server was very nice but was never attentive on drinks or checking on us (he blew by our table a lot and would get to us when we flagged him down. We also love their margaritas but they got screwed up, sugar on a rim asking for salt and no sugar on rim as requested on the other. When asked to get a sugar rim was told that they are now out of sugar (what?). A go to is the pineapple habenero margarita and have had it several times. Tonight it was just a regular margarita with barley any pineapple habenero flavor. When asked to have more added he came back and said only at an additional cost so I declined. Had the street tacos which I love but they were served cold. Not even close to being warm, entire plate, beans and rice included. I ate them anyway because of difficulty getting server attention and because of slow turnaround from kitchen on order. I know it sounds like I'm being overly critical but I love MM and every aspect of it tonight was just bad. I still see recent reviews being good so I'm not giving up on them considering our previous good experiences. But I'll keep checking Yelp before going again to see if this is a concerning trend or just one bad night. read more

While out shopping and running errands, my husband and I decided to stop here for a late lunch today...I have only been to Mad Mex on a few occasions years ago and my husband has never been. We had a coupon for his birthday...up to $30 for one entree. And, while I know that this can be used at one of The Big Burrito Companies many other more expensive locations, due to time restraints and my husband's work schedule, we decided to try Mad Mex, since it's closest to home. I asked the waitress if the $30 coupon would go toward the least expensive entree and she said no, she'd put it toward the more expensive one, which I thought was cool. I got the steak and chicken fajitas, which came with rice, sour cream and guacamole, and veggies. Since it would be considered part of the "free meal", I added the 6 jumbo shrimp. My husband got the Chicken Mole Enchiladas, which came with rice, black beans, and sour cream. Both of us thought our meals were good, not over the top delicious, but not bad at all. I tried a bite my husband's chicken enchilada. It was okay, I just wasn't wild about the sauce. My chicken, flank steak, shrimp, and veggies were cooked just fine. The service was good and our food came out rather quickly. The only two reasons I can't give this place 5 stars is first of all - the bathroom wasn't the cleanest. Sort of gross, actually. And, two, my meal, which would have technically been $21.50 ($15.50 for fajitas and $6 for the shrimp skewer) if not for the free coupon, was, well...lacking. Everything tasted good, but there was definitely a lot more sauteed onions and peppers than there was chicken and steak. If we would not have had the coupon and I would have received the amount of meat that I did, I would have been upset. (On the contrary, my husband's enchilada, which was $4 less, was a huge portion.) However, since our meals, with two drinks and tax, came to less than $20, we were pleased with what we got. read more

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This place will never disappoint! Great service by our wonderful waitress Allena who made sure our cheese dip was to our liking and was very punctual with our food and checking up on us. Can't wait to go back! read more

I'm a big Mad Mex fan, and have been to almost all of their locations surprisingly. We occasionally make it out to the Monroeville location when we meet with family. As such, we were here for Mother's Day to take part of their specials for the day. The deal itself was great, $15 for an app, entree and dessert*. Why the asterisk? Well, the email from Big Burrito Group said "ANY" dessert, while this location said you only get the Mexican Brownie. All the desserts costs the same, so not sure why it mattered much. By the time we got to dessert they were out of brownies and we were able to choose a different option. Overall, the meal fell flat on a lot of fronts... long wait times for drinks, they kept forgetting items we ordered, forgot sauce on the enchiladas, cold quesadilla, etc. And when the dessert came, well they were missing ingredients (like no ice cream in the ice cream burrito). I think it was a great promotion, but either they were overwhelmed and/or just had a bad day. read more

Back in the burgh and in need of lunch, I decided to head over to Mad Mex for a quick burrito. After having been slightly disappointed in my last visit in November, due to service and somewhat very stale chips, I decided to roll the dice and this time came up with boxcars (or snake eyes...I forget, which is better???) Atmosphere - Same a previous but cleaner this time...including the restrooms Food - I ordered the lunch special, a burrito and a side salad for $7.50. I also opted for the chips and salsa too. The chips...this time...crunchy, the salsa...crazy thick, almost paste like. The side salad with lime cilantro dressing was very good and even decent as a chip dip. The chicken burrito came as ordered, sans cheese and sour cream and was very filling. Service - Helpful, cheerful, prompt and several tea refills Price - $7.50 Combo w/ another $2.50 for chips and salsa. Overall - Are there better more authentic Mexican resturaunts in Charlotte...yes, in Chicago...most definiately, in Pittsburgh...this place will do. MadMex you redeemed yourself on this visit with a great service experience and fresh food. Keep it up! read more

Mad Mex - Monroeville - Inside (Chile Pepper Lights) - Tex-Mex Near Me - Monroeville, Pennsylvania