Lory is a gem as is this entire store. Super collection of frames that are unique - none of that…read morecookie cutter Luxottica stuff you see everywhere. Working with Lory directly makes you wonder why even bother with vision insurance. Love the price and the entire experience. You won't regret it!

Excellent Customer Service. I went to have my frames adjusted and I was in and out in less than 10…read moreminutes. Very professional with attention to detail. I would definitely recommend going here. The service was quick but they did not rush. I felt as if they treat every Customer as if you are more than just a quick buck. They actually care about the quality of their work while providing excellent customer service.

Love this place. They are efficient, always pleasant and Dr. Chang and Mindy always take care of us!read more

I was calling several optometry offices for a specific Masunaga frame to see if they could order it…read morefor me. Oculus Optometry quoted me $800 for the frame, which was outrageous. The list price, and prices at other authorized dealers in CA was in the mid 600s. When I asked Oculus Optometry why they were so much more expensive, they told me that since they accept vision insurance they jack up the prices to offset any frame allowance insurance provides. However, the other CA optometry offices also take VSP insurance and don't jack up the prices. I feel this office is very shady and trying to take advantage of consumers. I would NEVER give them my business.

I just had my first appointment at Total Vision and was very happy with the visit. Dr. Thai was…read moregreat! She listened to all of my concerns and made recommendations accordingly. She took a lot of time with me and was very thorough. Jessica, in the front office, was very helpful in selecting glasses and discussed contact options also. I highly recommend this office.

Check the older reviews…read more SHAMEFUL INDIFFERENCE -- Total Vision Pasadena & Management. Dr. Korth is no longer at this office--we truly miss him and his staff. This office accepted RED CROSS FUNDS meant to replace glasses lost in the January 2025 wildfires, yet filled my family's prescriptions incorrectly. They promised to fix the mistake, but it has now been over a year with no resolution. Despite multiple calls and emails to Dr. Goldstone and management, nothing has been done. Extremely disappointing, especially given the circumstances. Proceed with caution.

Their Chairside demeanor is warm, welcoming, helpful. They are up on latest technology. I got…read moretired of limitations of Kaiser, LensCrafters. Those are okay, I used for years, but I leveled up. I have very strong prescription and they use special German lenses that are phenomenal, not thick. They have spectacular frames (pun intended): blake kuwahara, Theo, Face a Face, and more. I can have 4 eyes and be very stylish.

It's funny the path that life takes us sometimes. A while back I saw a video on social media of…read moresomeone in New York showing off their watch, but I was focused on their glasses, which I found out was a small manufacturer out of Japan. Not sure that they would be easy to procure, I did some research and found out about AccessorEyes, a boutique glasses shop and optometrist office in Pasadena, and I am so happy I did. With AccessorEyes, every interaction and step in the process from beginning to end has been a master class lesson in customer service that other shops should learn from. Like I alluded to earlier, I was interested in a very specific designer, and I scheduled an appointment to come in. I showed Sam, one of the owners, the frames I was interested in, and he took me through all of the designers they work with, and frames that I might be interested in. There were very interesting frames, but I wanted to go with the specific designer. Sam then takes out the catalogue and we go through each set of frames in the book, and I choose out my pair. Something that is great about AccessorEyes is that they work very closely with these small manufacturers and designers. They have a close relationship with all of them, and they get amazing and unique frames! With the frames I alluded to earlier, AccessorEyes made a custom order as they didn't have them in the actual store. After I chose out my frames, I got my lens prescription updated by Dr. Mehrabyan, the other owner, who was thorough, patient, and extremely knowledgeable. They really focus on the customer at AccessorEyes, and took the time to get my prescription right. She showed me the scans of the eyes, going over what I was looking at. There even was a virtual model of the shape of my eyes if I recall correctly. I've never had someone spend as much time on an eye exam until now. My glasses arrived today, and I couldn't be happier. Before coming to AccessorEyes, I've never been fully happy with an Optometrist office before. Sure I got the glasses I was interested in, but the experience was more of a transaction than a personal experience. Sam and Dr. Mehrabyan flipped my world view on what the experience of getting new glasses SHOULD be, and I couldn't be more grateful. I have found the last optometrist office I will ever need at AccesorEyes, and I will recommend them to anyone looking for a new pair of glasses.

This is my second year getting my annual eye checkup with Dr. Toan Nguyen, and I can say that I've…read morefound my forever annual eye checkup place. The space is modern and clean. Staff are super friendly, and Dr. Nguyen is very knowledgeable and professional (not to mention also very chill and laidback). Their office seems to offer a wide variety of glasses/frames (although I, myself, don't wear glasses). On top of that, they also carry a great selection of dry eye products. For those of you who work a job that consists of staring at a computer for a good chunk of their time like I do, I would highly recommend trying them out!

It was a pleasure meeting Sydney, Willie and Dr Nguyen at San Marino Optometry when I went in for…read moremy annual eye exam and contact lens fitting. I was truly impressed with the entire experience at San Marino Optometry (SMO)! The team made me feel relaxed and comfortable, and addressed all of my questions and requests. Dr Nguyen is so personable, knowledgeable, answered all of my questions and was able to perform my eye exams, prescribe and fit me with a set of daily wear trial contact lenses at my appointment! The new contacts from Dr Nguyen are so much more comfortable than the monthly contacts I've been prescribed (by my former optometrist) and have used for many years! My vision is also much sharper with the toric lens Dr Nguyen prescribed. I also ordered new lenses with my new prescription for my existing frames. SMO grinds their lenses and integrates the lenses into the frames in house so once your lenses are ready, you can drop your eyeglasses off and they will put the new lenses in the same day - Bonus! Thank you San Marino Optometry!

Eye Q is incredibly professional and made me feel at ease right away. After a previous bad…read moreexperience with another optometrist who broke one of my valuable pairs of glasses, I was understandably cautious. Rachel was exceptional--professional, kind, and very careful with my personal glasses. She took my concerns seriously and made sure everything was handled with care. That level of attention and professionalism really stood out to me. I'm very grateful for the experience and would absolutely recommend Eye Q. * Upon picking up my glasses Alka( one of the other technician's) was very helpful with teaching me things about how glasses react with and without lens, to how insurance works with how and who crafts the actual lens, and other various things regarding my glasses, very educational. They take what they do VERY SERIOUSLY. **P.S. -My girlfriend got her glass done there as well with the scratch guard, anti glare, and sapphire transitions and loves them! ***I'll be bringing my other glasses there to get new lens put in..

I have been coming here for several years with my husband and we have continued to love it! Today I…read moresaw Dr. Alyssa Valenzuela and she was absolutely lovely. We were also helped by Rachel (I believe) who was also very kind and helpful. Couldn't recommend them more for any eye related needs!

It pains me to say this because we've gotten such good help here in the past, especially during…read moreoptical emergencies, but my last experience is so frustrating that I'm looking for someone new. After multiple visits, I still can't see decently through my latest pair of glasses. They've remade the lenses once, they've rechecked my prescription, they say everything is right but after weeks of trying to break in the new ones, I still see better through the old. And it wasn't cheap. I paid $700+ for glasses and frames only to still not be able to see. I really appreciate what they've done in the past for us, but I need to be able to see. Four stars for past experiences. I really, really wish they were able to solve this.

I am new to the area and was looking for a new optometrist and this place was such a mess I…read moredefinitely won't be back. The receptionist brings her toddler to work and doesn't supervise him, and he ended up slamming the exam room door open 3 (!) times during my eye exam. It was extremely distracting and slightly violating to have a small child run into the private exam room yelling over and over and they offered no apology. Dr. Shem was generally apathetic and not friendly. I get the sense she doesn't enjoy working with adults. The prescription she gave me was an entire 2 points different compared to the last one I got (the same one I've been getting my whole life), so I also question her accuracy. After arguing with the nurse just to give me a record of my prescription at the end of the appointment, they said they would order my contact lense trials in and give me a call. It has been months and I still have not received a call.

I'm so happy a new optometry office opened up nearby! From my first visit, Dr. Hovsepyan and his…read moreteam--Anna, Michelle, and Dominique--made the entire experience easy, comfortable, and stress-free. Dr. Hovsepyan is incredibly knowledgeable, patient, and genuinely takes the time to make sure you find the right lenses and frames without ever feeling rushed. I couldn't be happier with my new Gucci sunglasses and Ralph Lauren prescription glasses. The quality, fit, and overall experience exceeded my expectations! The entire team creates such a warm and welcoming atmosphere, and you can truly tell they care about their patients. If you're looking for an optometrist who is professional, honest, and truly cares about their patients, I highly recommend Hovsepyan Family Optometry. Thank you, Dr. Hovsepyan and the team, for such a wonderful experience--I'll definitely be coming back!

Not only was the staff friendly and knowledgable, but they helped me to pick out the best frames to…read moresuit my face. Dr. Hovsepyan was kind and informative. He suggested which frames would fit me better. The staff pulled out several pairs of glasses for me to try on, but ultimately Dominique selected what is now my favorite pair of glasses ever. Would highly recommend this practice for all of your eye care needs.