I visited Mod Pizza about two weeks ago with my family, and it was genuinely the worst service experience I've ever had. i would rate a 0 if i could . While we were ordering, my mom kindly complimented the employee making my pizza. The employee completely ignored her. A few minutes later, she repeated what my mother said in a sarcastic, mocking tone, which made it feel like she was making fun of my mom for simply trying to be friendly. It was uncomfortable and unnecessary. The situation got worse at the cooking station. I have hearing problems and she called an order i thigh it was mine and got up , and instead of handling it calmly, the employee responded in a sharp and dismissive way. It put me in an awkward and uncomfortable position in front of other customers. A simple, polite clarification that this is someone else's pizza would have been enough, but the way it was handled felt unnecessarily disrespectful. I wasn't trying to be difficult. I genuinely could not hear her clearly. Instead of simply repeating herself or speaking up, she made me feel like I had done something wrong for misunderstanding. I'm glad this specific Mod Pizza isn't in my area, so I don't have to deal with employees like that. The Mod Pizza I usually go to has great staff who are always friendly, positive, and welcoming. It's clear we were treated poorly here not because of anything we did, but simply because of how the employees chose to act . ( it makes me feel like it's racial discrimination because we were speaking Spanish when we first came in. There was no reason for us to be treated the way we were by the two women helping us ) By the time we left, I felt disrespected, embarrassed, and unwelcome. I've never experienced service this rude at any restaurant, let alone at Mod Pizza. It completely ruined what should have been a simple family meal. read more

Service was friendly and fast made pizza perfect for order and taught me about a better deal with the app read more

MOD Pizza - Mod pizza unlimited toppings - Pizza Near Me - Houston, Texas

The service was fine. I could have put more on my side salad, but it was plenty big for me! The loaded mega pizza was enough for two. Crust was crunchy crispy, the way I like it. Nothing super duper, but still decent. Next time I'll ask for more tomato base. read more

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It was a good slice of fresh pizza. They gave me a bag glass of water with a straw and a lemon. A smile. Maybe it was just me. I tip. read more

MOD Pizza - CutterVic - Pizza Near Me - Houston, Texas

the people who worked there were friendly enough, but the toppings seemed a little light, I had to ask twice for extra cheese ... restaurant has a good size and plenty of space. I didn't like how burned the edges of the pizza were, but the pizza was fair. I think the larger size tasted better compared to this very thin smaller one. read more

MOD Pizza - mini with extra, extra cheese. - Pizza Near Me - Houston, Texas

I went up there a few days ago and I could feel the tension it was so bad u can cut it with a knife the way the staff treats each other while I was there was concerning the big dude who I think may be the manager was talking to the customers and staff in a passive aggressive and condescending tone I'll would send anyone or go to this location again. read more

This is the first coming to this location for pizza Since I wasn't that hungry so I ordered the kid's size but I should have ordered the mod size (regular size) cuz the difference is only $2 and that makes 1/2 smaller... Anyways, I'll apply this experience to the next visit! I like the fact that I was able to create my own was fun! I like the concept! Also we are on the outside and it was pretty looking place! :) Had a good time and will be back. Cheers read more

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The pizza is good. You have only thing crust options, they don't have any other options, but you can do unlimited toppings, well they say unlimited they also claim it won't cook correctly and will cut you off if you ask for one of everything. They advertise cauliflower crust, but they didn't have it and online it won't let you order that, so it seems like this location doesn't carry it. They are pretty friendly and on week days during dinner the location is pretty quiet. read more

Wow! I haven't seen customer service like this in years! Austin and Ian took care of my concern and went above and beyond to ensure I was happy and they took a minute to explain the items I wanted in detail. I will be back to this location. The mood at MOD is always so chill and welcoming, creating a great ambiance to hang out for a great pizza. And yes, the food was amazing as always! read more

MOD Pizza - MOD - Pizza Near Me - Houston, Texas

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Servers have a horrible attitude and need to get there attitude check... you don't go in the server business with this type of energy... definitely need some new hires! read more

Okay, we ordered pizza's for STAAR testing! My order arrived and it was not up to par (I am a regular at MOD Pizza). I called the store and was transferred to Jessica-Store Manager).I told her that meat extra meat was missing from my pizza and that it was very dry looking-little sauce.Jessica told me that I did not order extra toppings on the first order only on my second order. I told Jessica it was my bad. My biggest complaint was not the meat but that it was dry-very little sauce. Jessica then told me she made over 35 pizzas!! Not what I expected, and I reponded that if it was 40 pizzas they should all be made well!! read more

Snarky staff "first you said yes, now it's a no" right after he clarified something for me regarding a drink. "Yes, now it's a no" end of story. Don't patronize your first time guests. Weird energy. Never coming back. Then I had to come back and ask for my salad because I didn't get it. Pizza was Moderate..Service was MID read more

9/19/23 8:35pm Walk in, nobody is line. I stood there "looking at the menu", and finally one girl says "I'll be right with you. She has an order of 4 pizzas, so I let her do her thing. I continue to stand there for almost 10 more minutes and the same girl making the pizzas is like "hellooooo", to the other two girls chit chatting which replied, "I'm on break". At this point, I'm over it so I say "thank you", and leave. This sucks bc my last review was so good! I hope they figure this out. (Atleast I saved some calories tonight). read more

MOD Pizza - a hand holding a pizza - Pizza Near Me - Houston, Texas

I've always appreciated businesses that say they care about the community--but today, MOD Pizza on Bunker Hill really let us down. For the past two years, my students have been folding pizza boxes for this location, free of charge. They took pride in their work, learned the value of cleanliness and responsibility, and felt a real sense of purpose and connection. Every week, they looked forward to picking up and returning boxes. It meant everything to them. But today, all of that came to a sudden end. Without a real explanation, the manager--Mike--terminated this opportunity, claiming our small contribution of one ream of boxes per week was throwing off his inventory. It was hard to make sense of that excuse. What was harder was standing next to one of my students and having to tell him we were no longer welcome. MOD claims to stand for community and inclusion, but that clearly doesn't extend to everyone. It's heartbreaking to see our students--who worked so hard and asked for nothing in return--pushed aside by a new manager who doesn't seem to value what they brought to the table. To say I'm disappointed would be an understatement. My heart hurts for my students. read more

Who doesn't enjoy customizing their pizzas and with unlimited toppings and no limit of how much of a specific topping. On our last trip, we went with a cauliflower crust vegetarian and a gluten free vegetarian. As u can tell by the photos, the toppings were stacked and to our satisfaction. The pizzas were absolutely delish. They also have a menu with specific types of pizza which one can order, but I like to customize my pizza. The service was great. Employees were friendly. I have noticed that at MOD Pizza, it's normally very cold inside and now it makes sense for that hot oven is blazing and they have to keep the place cool. MOD Pizza has a reward program where every dollar spent counts for one point and when you accumulate up to 150 points that equates into a free pizza. read more

MOD Pizza - Pizza Near Me - Houston, Texas

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I can understand a lot of the love for this MOD location. Having the option for online ordering with curbside pickup is so convenient, and the service is great. I'm not typically a fan of thinner crusts, so I ordered an 11" mega crust, which is their largest size and thickest crust. It's a bit more sturdy than a NY style crust. While it's not the best I've had, it's definitely tasty. I got regular sauce, mozzarella, olives, half pepperoni, garlic, and basil. The only thing they missed was the basil on top (assuming they use fresh basil). Not sure if it was an ingredient shortage, or if it isn't offered at this location. It only cost about $11 and fed two people, so I would get it again to satisfy a pizza craving. I didn't love the regular sauce flavor profile though, so I'd try a different sauce next time. read more

MOD Pizza - 11" Mega crust with olives and garlic and half pepperoni - Pizza Near Me - Houston, Texas

Food is great and they hire some special needs people who work really hard. The other employees stand around waiting for the one girl to do all of their work while they scream-talk to each other so loudly that I had to ask the sweet woman waiting on me what she said because I couldn't hear her standing 3feet away because of the screaming and laughing. I would have eaten outside if it wasn't so hot. Not a place you can unwind. They need a manager read more

Looking for something different than your normal go-to fast pizza places like Pizza Hut or Papa John's? (No offense to them, they are both good.) Look no more than your local MOD Pizza restaurant! MOD Pizza is the place to be when it comes to build your own personal pizza! The choices are endless, the toppings are endless, the varieties are endless, and best of it, it's cooked and burning hot right there in front of you! No need to worry about delivery in a box or "accidents" waiting to happen on the way home. MOD Pizza provides delicious and essential pizza for you to enjoy within minutes! The staff are really chill, they serve up the food right and they get it done. I recommend this place for anybody, no matter how old you are, cause you can come here and get a good slice of pie whenever you want! Tip: there is such thing as "too much" on a pizza. Be sure you choose your toppings wisely, and not put too much on there, or face the clock as you stare at it, waiting for your pizza to finish cooking cause it's stacked up too high (while the price is definitely worth it alone). I have been there and done that. Don't make that mistake haha read more

I've been craving pizza all week and am so glad I came here with my husband. We were both starving after work, and luckily for us, there was no wait and the process was quick and efficient. I ordered a MOD sized pizza and got 3 toppings. I love that you can get as many options as you want for no additional cost, and there are so many things to choose from. I'm also really glad they have pineapple (Yes, I'm one of those. Leave me alone ). We got our pizzas in about 10 minutes, and the gentleman with the DJ mask (I'm assuming that's his name) was so friendly and excellent with quality control to make sure the pizzas are all done correctly. The pizza was absolutely delicious. Crispy crust, fresh hot toppings, and great flavor. We will definitely be back and I highly recommend this location! read more

MOD Pizza - Pizza Near Me - Houston, Texas

The food was fresh and delicious! Fabian was so awesome and listened and gave great topping distribution! I never tried Cali flower crust but do not regret it read more

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Great customer service at this location! The online ordering option via their app is really convenient because I can order the kids' pizzas as we leave the house, and they're ready by the time we get to the restaurant. (They offer curbside pickup too) read more

First time in this MOD. Personally have never seen a poorly run one, now I have. No one there wants to be there, pizza undercooked. If this is franchised it needs to be looked into. read more

Took 1 hour from when I entered the restaurant to get a cooked pizza. The employees have zero sense of urgency. It appears as if there's no manager present and nobody to lead the team. read more

Food was everything you'd expect. Good if you make it well. But the low marks of this review is driven by how absolutely filthy the restaurant is. "Pig sty" is the appropriate term that best encapsulates how the space looks. I understand this isn't some fancy pizza restaurant, but cleanliness should be expected from all food establishments. I notice that the glass over the counters were absolutely filthy and covered with smudges that made seeing the toppings nearly impossible. I also notice that the staff likes to just throw scraps of food left on their gloves onto the ground behind the counter. As a result, there was a pile of morsels of onions, pepperoni, ham, peppers, and other food items shoved behind the staff. It is also worth mentioning that the marinara/red sauce pan was placed to close to the lettuce pan. Because of this, there's now marinara in the salad. Please also allow me to note that the staff person placing the pizzas in the oven and the one slicing the pizzas were not wearing gloves. I also witnessed the staff member handling the meats wipe her nose on her shirt. A lot of the surfaces were also dusty and tables remained unwiped for extended amounts of time. The trash bins overflowed and the vats for dirty plates were well beyond capacity. To cap it all, the bathroom was absolutely repulsive. It could not have attained such a sorry state in just a day, which tells me how long ago it was last tended to. Worst of all, there was no soap in the dispenser. This makes me wonder--does the staff wash their hands after using the toilet? read more

MOD Pizza - Filthy table. Stayed dirty for over a half hour. - Pizza Near Me - Houston, Texas

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It's good if you like thin crust pizza. I liked being able to customize my toppings. But the sauce and crust -- the two key ingredients -- were a bit plain and boring. I wish &Pizza (similar concept) that I loved in DC would open here in Houston. The mini pizza and mini salad were large enough for lunch. I even had some pizza leftover. read more

First of all we choose MOD pizza for rich topping you can choose yourself. I mean really rich! It's more like pie not like pizza and ww love it! NEVER I MEAN NEVER order there online and pick up without opening the box. I got poor pizza with a little topping and empty edges. And NO CHEESE. It's not even s pizza without cheese. I was MAD on MOD. After many years of great quality I got these two.... read more

MOD Pizza - Pizza Near Me - Houston, Texas

Great pizza that's fast and easy to customize. Awesome location and really convenient. Other than my name is never spelled correctly, everything else is good here. Oh and the kids love it!!! Spelling doesn't interfere with taste so it doesn't bother me much. Kids got the Jasper. read more

MOD Pizza - Mad Dog with Arugula, Spinach & Garlic - Pizza Near Me - Houston, Texas

For the location I did not expect this. Staff had no energy, could care less of their appearance or work ethics. Trash everywhere! The area where they prepare the pizzas was so dirty. Did not wear gloves when cutting my pizzas. No smiles, no greeting, very poor quality of restaurant. Should be addressed. Food tastes fine but the state of cleanliness made everything questionable as far as hygiene. read more

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Amazing experience at MOD. The line moved quick even though there were a considerable amount of people. On top of that the person taking my order noticed that I had a simple order and would be quicker versus the folks in front of me and had me go to the register to check out early. It was smooth and simple. The person that called out my name to pick up my pizza was super sweet and asked about my day. We conversed about how. Naps are revered as adults and despised as kids. Pizza was fantastic, as always. 10/10 absolutely recommend. read more

Worst experience ever! I got made fun of my employees. Employees had a huge attitude problem. My food tasted terrible!

This MOD location is the bomb dot com! I was so excited that they finally built one closer to me. The food and service is excellent, much better than other locations. My pizza probably came out in no less than 5 minutes. It was hot, fresh, and the cheese was dripping with oozing goodness. I can't wait to come back! read more

walked in and the service was immaculate. called me "maddy" but it's ok, i go by many names. pizza was yummy to say the least and workers were helpful. get some hot honey, won't disappoint fo sho place was pretty clean until we opened the hot honey. read more

Filthy. Flies everywhere. Dirty tables. Smell is horrible. This place needs an inspection. Very unhygienic

I ordered the cauliflower crust meat pizza. Very good and perfectly made pizza. Location was clean and the pizza was made fast.

In general I like mod pizza, but something they screw things up Royally, I ordered 2 of the same pizza and one came with missing ingredients and burned edges. I think the quality has gone down too as the taste has changed. Having said that I really don't know a better pizza place for the price. read more

I love a build your own pizza place. This place was pretty good and I got a pizza and a salad. I was a bit disappointed that they were out of basil so I couldn't make a Margherita pizza and they were out of all hot sauces which I wanted to drizzle on my pizza but it was closer to closing time so it wasn't unexpected. I went back again a couple days later for a salad. Good portions for a good price! I wish I had one locally read more

Unlike the MOD pizza on Memorial and Diary Ashford, this location has their act together. After my two horrible experiences at the Memorial and Diary Ashford location I was hesitant to bother with MOD Pizza again. Coworkers ordered from here so I decided to give this location a try. Surprisingly they didn't mess up or burn my order. I was shocked to get a decent pizza from this brand. I would definitely order from THIS location again. read more

Poor service, l don't know what went thru y'all's mind to serve food like this , this not okay . The crust is all burned and flaky . The pizza is not even a pizza . Looks are distorted read more

MOD Pizza - It's all burned . That's just disrespectful, I don't know what went thru y'all's minds to give me this or think this is okay to serve - Pizza Near Me - Houston, Texas

Always wanted to try this place. I'm glad I did. I love there Cesar salad and there pizzas. The employees inside are very friendly and polite. I keep coming back because of how they treat you and of course there pizza's. read more

SCAMMERS!!! Whoever is answering the phone for this location is a scammer! I ordered over the phone and when I got to the restaurant they told me they dont accept over the phone orders. Then who did I speak with?! She asked me for my name and phone number AND credit card number.. they need to change the phone number asap! read more